Learn how to conduct an employee investigation and how to tell when someone is lying. These are the techniques skilled investigators use to make credibility determinations when conducting workplace investigations.
The new civil rights movement (represented by the Black Lives Matter Movement and other activist groups) has marked a resurgence in racial consciousness. Listed below are five game changers for the workplace.
This unit under the OCR qualification for Level 3 diploma in business and administration helps a candidate to fully understand the complete procedures of ordering products and services, how to maintain relationships with suppliers and service providers, and how and why to go for good quality products at the same time with best value for money, and have a thorough knowledge of the supply chain and how it works.
The old advice about never burning a bridge ain't always so. Do not engage in relationship pyrotechnics lightly or too often. But sometimes it's necessary to blow up toxic relationships and be done.
Employee retaliation claims are on the rise. Learn what constitutes unlawful retaliation and what employers can due to avoid liability.
Trouble at work? How to respond to allegations of misbehavior in the workplace. Use these tips in dealing with an HR investigator if you are accused of rules violations on the job.
Tips for getting your disability claim approved quickly—from someone who's done it. Lots of good feedback and advice from readers, too!
Questioning technique or questioning skills is an important aspect in customer services and in other industries where you deal with clients or talk to clients.
Both employees and employers benefit when workers use their own personal smartphones and other devices on the job. But companies must protect themselves from potential legal liabilities.
I've been an employer who has had to pay unemployment benefits, and I have been a worker who collected them. This is what I learned from being on both situations at different times.
Here is a typical Bread Line or Unemployment Line back in the 1930s, but we're having them today as well. Dishonesty, evasion, or lack of integrity on the job can be the culprit, as well as lack of training and misunderstandings. It is important to be honest, straightforward, and forthcoming on the job with your management...
When you find a request for proposal (RFP) that you don't fully qualify for, consider hiring a subcontractor to fill in the missing expertise.
Candidates will have a thorough understanding of how to plan and prioritise work, how they are accountable to others and how that affects the business, the importance of being supportive, be able to plan and prioritise work load and the importance of doing it and be accountable for their own work.
Work can be a never-ending treadmill. Everything needs to be done by yesterday. Here are some tips to help get organized and stress less about work deadlines.
The road to self-responsibility lies in re-sensitizing our body and mind, continual refinement and improvements of our abilities, and recognizing and acting on what we ‘ought’ to do rather than what we ‘want’ or to do.
An employer checklist to assess potential legal exposure before discharging an employee. Reduce the risk of wrongful discharge litigation by proactively identifying and addressing legal risks of employee termination before taking action.
Ho Chi Minh City, formerly known as Saigon, is the heart of all economic activities in Vietnam. Investing in Ho Chi Minh City is a smart move for your money, and this hub summarizes the reasons why.
Tips from an HR professional about how the employee complaint investigation process works. What you need to know if you're being investigated or if you are filing a complaint of your own.
Are you guilty of any of these common writing errors in your business communications? Find out how you could be annoying people with common mistakes in grammar, punctuation, and word choice.
You could be networking like crazy and have nothing to show for it. Here are some tips for measuring your networking success.
As a supervisor handling a difficult employee can be one of the most stressful things on the job. This article instructs you on how you can manage those difficult employees effectively.
How reporting to work ill hurts coworkers, customers, employers, and the sick employee. Don't spread the love. Take to your sick bed.
If you're unsure how to close a formal letter or simply tired of signing off letters and emails with "sincerely" or "regards," take one of these zingers for a spin!
Employees facing Tough Managers, Bully Bosses and Illegal Harassers have three important action items. This is the second in a two-part series, "When the Boss is a Bully, or Worse."
Networking groups are definitely not all the same. Nor are they all equal in terms of the sales and referral opportunities. Pros and cons of popular networking group types are explored.
The NVQ Level 3 diploma in Business and Administration concerns Unit 303, working in a business environment.
Beware of the waffling work friend -- that fickle, fair-weathered co-worker who can't decide whether she is friend or foe. Learn the 5 warning signs of workplace frenemies and how to deal with them.
Tough Managers, Bully Bosses and Illegal Harassers differ in their motivations and behaviors. Understand the differences.
Continental Airlines was an airline that was about to fly into oblivion. The company was broke and its people demoralized. Learn how excellent leadership changed the fortunes of this airline.
Here are 7 tips that helped me prepare for and pass the 12 mini-scenarios portion of the NBCMI Oral Exam and obtain my national medical interpreter certification.
Although leaders have to be results-oriented, they can do this by exercising high level interpersonal skills that their team members adopt to further improve the organization. But to achieve success, a leader has to solve problems and make the tough decisions.
Job burnout is a state of emotional, physical, and mental exhaustion created by chronic stress. Learn its signs and symptoms, causes, and tips for dealing with it.
My "Characteristics of the Ideal Employee" comes from 15 years' consensus of employers in a range of industries. These ideals can help you gain a job and earn promotions. See some added new tips!
Average employee office space has decreased dramatically since the cubicle was introduced, but at what cost to workers? Cubicle courtesy tips can help reduce stress, enhance productivity, and maintain harmony.
Located at the heart of Southeast Asia, Vietnam has emerged as one of the most lucrative investment destinations in the world. This articles presents top 10 reasons to invest in Vietnam.
Got a bad boss? Consider this: What you thought was managerial incompetence may be something else entirely. Here's how sneaky smart bosses push disliked or low performing employees to quit their jobs.
Read about famous, greatest and the best businessmen from India. These top 10 Indian Entrepreneurs will definitely inspire you to become a great businessman.
A free and complete software development proposal template with budget, ROI and CAGR formulas and instructions. Detailed instructions to help you prepare a winning software development proposal.
Is your job secure? Learn the warning signs that a layoff could be imminent. An insider reveals what HR isn't telling you about company downsizing.
Sample thank-you notes and appreciation messages for a great manager or boss by employees. Show your thoughtful gratitude to your employer for his/her support, time and efforts shown to you.
Perhaps the simplest way of looking at leadership styles is to look at the task-oriented approach versus a relationship-oriented approach.
Here are sample thank you notes and appreciation messages for colleagues, bosses, and employees that you can write in a letter or blank card to express your heartfelt gratitude for their help and support.
So you want to be a Manager, the Boss, the Top Dog, the Big Kahuna at work? Management isn't for everyone. Here are 10 reasons why you may prefer the job you're in -- as an independent contributor.
Not sure what to write in a thank-you note or appreciation message for a customer, client, or business partner? Check out these guidelines and tips to get started.
Here are 25 affordable rewards and incentives to motivate employees on a low budget. You want to motivate employees for their effort, hard work, and long-term dedication. Employee rewards programs are quickly becoming more popular.
If you want to exert power and influence others, pay attention to your office layout and where you sit during meetings as image is crucial to maintaining power.
The first few seconds of a phone call has the most influence on a client. It sets the tone. I'll discuss proper phone etiquette, how to answer, how to be prepared to take notes, and how to show professionalism.
Abuse in the workplace should not be tolerated. Bosses have to respect and appreciate all employees. Watch out for early signs that your boss is abusive.
Red flags to watch for during the interview process. Seven types of bad bosses and how to deal with each one.
If you're thinking about quitting your job, read this article before you hand in your resignation letter. Some careful planning can help make the process of leaving your job a little less stressful.
Communication in person is crucial for clarity and full understanding. It provides better interaction with more successful results.
"Think win-win" is a simple idea. Many people claim to do it. Few make the real changes in their hearts and truly live win-win. Let's look deeper.
This hub describes different decision-making models, steps to take them and their pros and cons. Some common decision traps are also briefly discussed.
Mental illness affects 1 in 5 American adults at any point in time. Learn how to effectively manage your work relationships when someone you work with is mentally ill.
Al types of bullying can occur in the workplace. Be aware of what may happen to you or your children at work, and help to spread the word. Some US States are considering Anti-Workplace Bullying laws.
Responding to changes in a business environment can be quite daunting. Understanding the causes and effects of change will help employees adapt to changes easily.
TIMWOOD is a mnemonic to remember the seven wastes in lean manufacturing: transport, inventory, motion, waiting, overproduction, over-processing, and defects. Learn more about each component below!
This article aims to provide a brief overview of design thinking, in particular, its definitions, principles, benefits, criticisms and application.
Starting with preparation, then the meeting, the closing, and of course, the follow-up, here are the four stages of a meeting explained, whether you need help with your business class homework or you're just really in need of a better meeting strategy at work.
Need to write a farewell speech for a great boss or manager who is retiring or leaving the company? Not sure where to start or how best to go about it? Check out these guidelines and tips to get started. A sample retirement speech is also included to help you in your speech-writing process.
You've submitted your resignation, and now Human Resources requests an exit interview. Here's why you should say no and suggestions for how to decline. Don't get trapped in this no win situation.
Teamwork can increase efficiency, create a sense of ownership, and raise morale. Here is a list of 15 advantages that teamwork can bring to the workplace.
It's performance review time, and the boss has some less-than-glowing feedback about your work. Here's how to deal with negative or unfair job feedback like a real cowboy. Tips from an HR ranch hand.
When is a worker properly classified as an employee or as an independent contractor? What happens when an employer gets it wrong? Here's an overview of employee misclassification issues.
When I landed my dream job in HR for a Fortune 500 company, there was one small catch, the Office Mean Girl (OMG). Despite backbiting, exclusion, and personal attacks, eventually I flourished.
This is a continuation of the topic "Communicate in a business environment", as requested by some audience!
Strategic leaders need to be able to think strategically and be creative in order to solve the complex problems of today. This will not only make them indispensable to their organization but it will allow them to anticipate oncoming challenges and in the midst of difficulty make effective decisions.
Multiple streams of income strategies are used by many businesses, including small business, to even out peaks and valleys in revenues. Discover pros and cons to these business models.
Learn how to support an organisation’s overall mission and purpose while working as part of a team. Business and Administration Certificate (NVQ) Group B optional unit, level three, four credits.
Are you busting your butt at your job to no avail? Working hard is not enough. Add some new skills to finally get noticed: Artful Brown-Nosing, Strategic Advice Seeking, and Shameless Horn Tooting.
I am sharing with you my best tips on how to finish or close an email, and a list of over 200 sign-offs for professional and casual emails.
When you get help for yourself and delegate work, you also give your team a great developmental opportunity. Even if you can do it all, do you really want to?
This side-by-side comparison of avant-garde printing company Moo's business cards with two traditional business card options demonstrates the high quality and creativity of Moo's offerings.
Is your boss an evil, abusive jerk? How to identify a Bad Boss. Professional advice on what do to about toxic managers, and how to keep from going crazy.
Post-Millennials or Generation Z (kids born in 2000 and later) are entering the workforce. Their world bears little resemblance to what came before. What should we expect from these young employees?
Active listening is about listening to people and understanding them, rather than being understood. It is about valuing the speaker, their speech and their feelings and also finding out the unspoken.
Your language can lose its power when you use hedges, upspeak, disclaimers, and other credibility killers. These verbal bad habits undermine your authority and the competence of your message.
I recently went through the extremely distressing experience of being a target of a narcissistic co-worker. Had I known the red flags and what to do and not to do, I could have saved some of the hardship. So I'm going to share with you what I wish I knew then!
This unit gives a thorough knowledge and hands on skills on the purpose of producing high quality documents, know what resources are available in the organisation / company and how to use them, follow all the policies and procedures to produce documents and use resources and stay by the specifications.
Are you looking to find out the different types of speeches? Here we explore 10 speech types that you can look into to find out what people are aiming at when talking.
Are filthy words like f-bombs spewing in your workplace? Here's what you need to know about cussing at the office: why we curse, the social side of swearing, and what a dirty mouth says about you.
A tongue-in-cheek look at the just cause standard for discharge. Learn the five sure-fire ways you can get fired from a corporate employment attorney's perspective.
Lucille Ball paved the way for women in the business world and in life. She was the first woman to own her own film company and the first to go on national television showing her pregnancy. Big steps for the Women's Movement of the 50's and 60's.
Renewing your TCFP Firefighter certification can be confusing if you're renewing individually. This article breaks down TCFP renewal requirements, how to complete continuing education, and the process for renewing via FIDO.
This Hub provides a basic introduction to some of the primary factors that must go into the decision about what to charge for products/services. It will help anyone, seasoned marketers (by being a reminder), and new marketers, because it looks closely at pricing considerations that can help in development of sound pricing strategies.
This unit summarises the purpose of using diaries, the types of diaries, what information are needed to input diary entries, how they are gathered, how tasks are prioritised and why. It also briefly explains how and why to communicate changes, how to solve problems relative to diary entries, and how to store them securely.
The NF personality type, a natural nurturer, is gifted for management. They can become ‘spineless' bosses, however, because of their limited toughness with diverse team members.
Factors that influence solutions to business problems, and how to evaluate approaches to solving business problems: an NVQ unit for the Diploma in Business and Administration.
Mergers and acquisitions (M&As) may be good news for stockholders, but what do they mean for employees? Know what to anticipate. Here are 10 insights from an HR insider.
A resource to help candidates working towards their NVQ in business and administration. This unit covers storage and retrieval of information in organisations.
You need to not only work well with your coworkers, but your boss as well. This article covers how to do that without brown nosing or disappointing your boss.
Sometimes idle chatter can ruin work relationships. Here are some pitfalls and tips to improve work conversations.
What drives the workplace bully to harass his coworkers? How does he do it? Why does he get away with it? Here’s an inside look at what’s going on with this highly dysfunctional office scenario.
We all have to work. What can the quotes from famous people tell us about how to work harder, smarter, better while being happier and more successful?
If you've been a target of bullying at work like I have, you may wonder: Why was I chosen? Contrary to popular belief, research shows bullying victims in the workplace are not doormats or outliers. They're typically top-notch employees: hard-working, honest, ethical, independent, and well-liked.
What is Just in Time (JIT) Manufacturing, what are its origins, how does it work and why should you implement it?
Tips on managing up for a more organized boss. Build trust, communicate clearly, minimize interruptions, and help your boss manage email and prioritize. Plus, make him think it's all his idea!