If you've been a target of bullying at work like I have, you may wonder: Why was I chosen? Contrary to popular belief, research shows bullying victims in the workplace are not doormats or outliers. They're typically top-notch employees: hard-working, honest, ethical, independent, and well-liked.
When you find a request for proposal (RFP) that you don't fully qualify for, consider hiring a subcontractor to fill in the missing expertise.
Loud people in the workplace can be distracting and annoying, especially if it's on a constant basis. This article will discuss how to handle that loud person to give you some peace of mind.
You've submitted your resignation, and now Human Resources requests an exit interview. Here's why you should say no and suggestions for how to decline. Don't get trapped in this no win situation.
This hub describes different decision-making models, steps to take them and their pros and cons. Some common decision traps are also briefly discussed.
Framework and structuring information are simple foundations that help us improve our thought clarity and clearly convey our ideas in a smooth and succinct manner. Let us unlock your speaking potential with these easy steps.
TIMWOOD is a mnemonic to remember the seven wastes in lean manufacturing: transport, inventory, motion, waiting, overproduction, over-processing, and defects. Learn more about each component below!
This unit under the OCR qualification for Level 3 diploma in business and administration helps a candidate to fully understand the complete procedures of ordering products and services, how to maintain relationships with suppliers and service providers, and how and why to go for good quality products at the same time with best value for money, and have a thorough knowledge of the supply chain and how it works.
The NF personality type, a natural nurturer, is gifted for management. They can become ‘spineless' bosses, however, because of their limited toughness with diverse team members.
Is your job secure? Learn the warning signs that a layoff could be imminent. An insider reveals what HR isn't telling you about company downsizing.
It's performance review time, and the boss has some less-than-glowing feedback about your work. Here's how to deal with negative or unfair job feedback like a real cowboy. Tips from an HR ranch hand.
The old advice about never burning a bridge ain't always so. Do not engage in relationship pyrotechnics lightly or too often. But sometimes it's necessary to blow up toxic relationships and be done.
This unit helps a candidate understand how to plan and organise meetings, how to prepare for a meeting, how to support the running of a meeting, and how to follow up on a meeting.
Are you busting your butt at your job to no avail? Working hard is not enough. Add some new skills to finally get noticed: Artful Brown-Nosing, Strategic Advice Seeking, and Shameless Horn Tooting.
Factors that influence solutions to business problems, and how to evaluate approaches to solving business problems: an NVQ unit for the Diploma in Business and Administration.
Employee retaliation claims are on the rise. Learn what constitutes unlawful retaliation and what employers can due to avoid liability.
Starting with preparation, then the meeting, the closing, and of course, the follow-up, here are the four stages of a meeting explained, whether you need help with your business class homework or you're just really in need of a better meeting strategy at work.
Post-Millennials or Generation Z (kids born in 2000 and later) are entering the workforce. Their world bears little resemblance to what came before. What should we expect from these young employees?
Is your boss an evil, abusive jerk? How to identify a Bad Boss. Professional advice on what do to about toxic managers, and how to keep from going crazy.
Do you have an annoying co-worker? Difficult co-workers are the worst! Whether it is a jerk, gossip, whiner, slacker, or inconsiderate co-worker, here is how to deal with them at work.
This unit summarises the purpose of using diaries, the types of diaries, what information are needed to input diary entries, how they are gathered, how tasks are prioritised and why. It also briefly explains how and why to communicate changes, how to solve problems relative to diary entries, and how to store them securely.
Both employees and employers benefit when workers use their own personal smartphones and other devices on the job. But companies must protect themselves from potential legal liabilities.
Tips on managing up for a more organized boss. Build trust, communicate clearly, minimize interruptions, and help your boss manage email and prioritize. Plus, make him think it's all his idea!
To motivate employees and enhance business competence, reward and incentive systems are often utilized by business managers. This hub analyzes the use of reward and incentive system by McDonald's for the Australian market.
Tough Managers, Bully Bosses and Illegal Harassers differ in their motivations and behaviors. Understand the differences.
Tips from an HR professional about how the employee complaint investigation process works. What you need to know if you're being investigated or if you are filing a complaint of your own.
Learning how to speak properly is all about developing great oratory and conversational skills that boost your personal and professional image. Let's take a look at how you can master the art of conversation and say goodbye to those Ummmms, Errrrrs and long pauses while you speak to your friends, family and work colleagues on the phone or face to face. You'll be surprised what a big difference improved speaking skills can make in your life!
Have you ever wondered how large companies receive simultaneous callers without getting busy signals? You need multiple phone lines and a phone company feature known as rollover that routes callers to an available line.
Lucille Ball paved the way for women in the business world and in life. She was the first woman to own her own film company and the first to go on national television showing her pregnancy. Big steps for the Women's Movement of the 50's and 60's.
Mental illness affects 1 in 5 American adults at any point in time. Learn how to effectively manage your work relationships when someone you work with is mentally ill.
What drives the workplace bully to harass his coworkers? How does he do it? Why does he get away with it? Here’s an inside look at what’s going on with this highly dysfunctional office scenario.
Not cool with public speaking? Yeah, I wasn't either, especially because I exude awkwardness. Thankfully, I've overcome my presentation/speech-giving fear. Here's how I did it!
Consumer Protection (Electronic Trade Transactions) Regulations 2012 came into operation on 1 July 2013 to protect users from online fraudsters. How will this change affect you as eCommerce operator?
If you're unsure how to close a formal letter or simply tired of signing off letters and emails with "sincerely" or "regards," take one of these zingers for a spin!
Ever wonder how the other half lives? If you find yourself at the bottom of the corporate food chain, here are some things you can use to move up and stay, Postal-Service style.
Average employee office space has decreased dramatically since the cubicle was introduced, but at what cost to workers? Cubicle courtesy tips can help reduce stress, enhance productivity, and maintain harmony.
Learn how to support an organisation’s overall mission and purpose while working as part of a team. Business and Administration Certificate (NVQ) Group B optional unit, level three, four credits.
A resource to help candidates working towards their NVQ in business and administration. This unit covers storage and retrieval of information in organisations.
Red flags to watch for during the interview process. Seven types of bad bosses and how to deal with each one.
The first few seconds of a phone call has the most influence on a client. It sets the tone. I'll discuss proper phone etiquette, how to answer, how to be prepared to take notes, and how to show professionalism.
Everyone has to make money. I’ve distilled the wisdom wit, inspiration, and cynicism from the quotes of famous people and swirled it around some of my own thoughts.
Selling books on Amazon is not as easy as writing a book and uploading it to the platform. New authors, especially, find sales to be few and far between. There are ways to improve your book sales.
This Hub provides a basic introduction to some of the primary factors that must go into the decision about what to charge for products/services. It will help anyone, seasoned marketers (by being a reminder), and new marketers, because it looks closely at pricing considerations that can help in development of sound pricing strategies.
Read about famous, greatest and the best businessmen from India. These top 10 Indian Entrepreneurs will definitely inspire you to become a great businessman.
Mergers and acquisitions (M&As) may be good news for stockholders, but what do they mean for employees? Know what to anticipate. Here are 10 insights from an HR insider.
Ho Chi Minh City, formerly known as Saigon, is the heart of all economic activities in Vietnam. Investing in Ho Chi Minh City is a smart move for your money, and this hub summarizes the reasons why.
Your language can lose its power when you use hedges, upspeak, disclaimers, and other credibility killers. These verbal bad habits undermine your authority and the competence of your message.
You could be networking like crazy and have nothing to show for it. Here are some tips for measuring your networking success.
Beware of the waffling work friend -- that fickle, fair-weathered co-worker who can't decide whether she is friend or foe. Learn the 5 warning signs of workplace frenemies and how to deal with them.
Got a bad boss? Consider this: What you thought was managerial incompetence may be something else entirely. Here's how sneaky smart bosses push disliked or low performing employees to quit their jobs.
Candidates will have a thorough understanding of how to plan and prioritise work, how they are accountable to others and how that affects the business, the importance of being supportive, be able to plan and prioritise work load and the importance of doing it and be accountable for their own work.
Continental Airlines was an airline that was about to fly into oblivion. The company was broke and its people demoralized. Learn how excellent leadership changed the fortunes of this airline.
We all have seen the reports of firefighter deaths, and there is that little word, communication. Communication is vital to the fire ground and the success of a department, but what happens when it is used the wrong way, or even worse, overused?
This is a continuation of the topic "Communicate in a business environment", as requested by some audience!
Job burnout is a state of emotional, physical, and mental exhaustion created by chronic stress. Learn its signs and symptoms, causes, and tips for dealing with it.
Are you protected against discrimination if your employer learns about your genetic or medical condition? Learn about what led up to the passage of Genetic Information Nondiscrimination Act (GINA), what GINA does, and what it does not do.
Employees facing Tough Managers, Bully Bosses and Illegal Harassers have three important action items. This is the second in a two-part series, "When the Boss is a Bully, or Worse."
Here are 7 tips that helped me prepare for and pass the 12 mini-scenarios portion of the NBCMI Oral Exam and obtain my national medical interpreter certification.
So you want to be a Manager, the Boss, the Top Dog, the Big Kahuna at work? Management isn't for everyone. Here are 10 reasons why you may prefer the job you're in -- as an independent contributor.
Workers' Compensation can be a complex system. Here are a handful of cases to show how weird it can be, from record-breaking settlements to bizarre accidents covered by work comp.
Here is a typical Bread Line or Unemployment Line back in the 1930s, but we're having them today as well. Dishonesty, evasion, or lack of integrity on the job can be the culprit, as well as lack of training and misunderstandings. It is important to be honest, straightforward, and forthcoming on the job with your management...
This article points out the challenges of being a temporary employee. It provides 11 tips advising people what they should and shouldn't do while working as a so-called temp.
Age discrimination and forced retirement can be stressful to an older person who is still a good worker and doesn't want to retire. This article examines pros and cons of age discrimination.
Are you guilty of any of these common writing errors in your business communications? Find out how you could be annoying people with common mistakes in grammar, punctuation, and word choice.
Trouble at work? How to respond to allegations of misbehavior in the workplace. Use these tips in dealing with an HR investigator if you are accused of rules violations on the job.
Here are sample thank you notes and appreciation messages for colleagues, bosses, and employees that you can write in a letter or blank card to express your heartfelt gratitude for their help and support.
Al types of bullying can occur in the workplace. Be aware of what may happen to you or your children at work, and help to spread the word. Some US States are considering Anti-Workplace Bullying laws.
For a successful sale, a customer must be ready, willing and able... yes, all three! Discover sales techniques for understanding and qualifying buyers.
This article highlights the ways to be a better presenter: body language, voice projection, and dos and don'ts.
Can you honor both your religion and job duties? Religion in the workplace presents an opportunity for both conflict and accommodation, as employees bring their faith to work.
When is a worker properly classified as an employee or as an independent contractor? What happens when an employer gets it wrong? Here's an overview of employee misclassification issues.
Strong personalities in the workplace can come off as condescending. In this article, you will find ways to cope with infringement from a coworker, as well as set healthy boundaries that will make your working relationship flourish and your job satisfaction return from hiatus.
Business cards are one of the cheapest, easiest and most effective sales and networking tools. Get business cards tips for size, printing, photos, contact info and more!
A free and complete software development proposal template with budget, ROI and CAGR formulas and instructions. Detailed instructions to help you prepare a winning software development proposal.
Sample thank-you notes and appreciation messages for a great manager or boss by employees. Show your thoughtful gratitude to your employer for his/her support, time and efforts shown to you.
How reporting to work ill hurts coworkers, customers, employers, and the sick employee. Don't spread the love. Take to your sick bed.
How do we create cohesive teams that get great work done? How do we manage different levels of skill? How do we increase motivation in our team members? And how do we do all of this while being fair, which is essential to employee retention? The answer is in flexible, emotionally intelligent leadership, combining situational and prescriptive methods and adapting them to the situation and the team.
What is Just in Time (JIT) Manufacturing, what are its origins, how does it work and why should you implement it?
Conducting an employee performance evaluation can be a stressful experience. This guide covers how to prepare, write, and give an employee performance review effectively and easily.
My "Characteristics of the Ideal Employee" comes from 15 years' consensus of employers in a range of industries. These ideals can help you gain a job and earn promotions. See some added new tips!
These tips will help you write better reports and presentations. Think of reports and presentations as a journey for both you and your audience.
For single employees, the biggest pool of potential dating partners could be at work. What do you need to know when your crush is in the next cubicle? Is an office romance worth the risks involved?
I've been an employer who has had to pay unemployment benefits, and I have been a worker who collected them. This is what I learned from being on both situations at different times.
Abuse in the workplace should not be tolerated. Bosses have to respect and appreciate all employees. Watch out for early signs that your boss is abusive.
Teamwork can increase efficiency, create a sense of ownership, and raise morale. Here is a list of 15 advantages that teamwork can bring to the workplace.
Active listening is about listening to people and understanding them, rather than being understood. It is about valuing the speaker, their speech and their feelings and also finding out the unspoken.
Need to write a farewell speech for a great boss or manager who is leaving the company, and how best to go about it? Find a sample goodbye or retirement speech below.
We've been told before that envisioning successful results is part of achieving successful results-- but what if that just is not specific enough? How do we envision success in areas we have not seen it in before? Let's stop focusing on getting to point Z and instead focus on the other 25 points.
Learn how to conduct an employee investigation and how to tell when someone is lying. These are the techniques skilled investigators use to make credibility determinations when conducting workplace investigations.
A look at what you need to know when preparing your Statement of Purpose, to get into business school. It could mean the difference between getting into the business school of your dreams, or not.
There are a lot of misconceptions about how to determine the true value of long-term asset holdings. One method is life cycle costing, but many factors complicate that analysis. Here are some tips.
While change is inevitable in a business environment, every individual who is part of the change process plays a vital role in that process, most importantly by supporting and responding to change
When I landed my dream job in HR for a Fortune 500 company, there was one small catch, the Office Mean Girl (OMG). Despite backbiting, exclusion, and personal attacks, eventually I flourished.
Responding to changes in a business environment can be quite daunting. Understanding the causes and effects of change will help employees adapt to changes easily.