A thought leader is someone who influences a community, network, industry, or the public because of his or her expertise, knowledge, and experience in a particular field. But what does that mean?
Learn the reasons why you may be the Office Jerk and not even know it. Recognize common jerk behaviors and resolve to change your interpersonal nastiness at work.
Learn how to conduct an employee investigation and how to tell when someone is lying. These are the techniques skilled investigators use to make credibility determinations when conducting workplace investigations.
If you've been a victim of workplace bullying, you may get down on yourself and ask: Why me? Research shows a target is not a doormat, but someone who's a skilled worker, honest, and well-liked.
Abuse in the workplace should not be tolerated. Bosses have to respect and appreciate all employees. Watch out for early signs that your boss is abusive.
Right livelihood is earning a living in an ethical way. The goal is not just prosperity, but personal fulfillment and the benefit of all humanity. It is based on traditional Buddhist teaching.
Profit margins needed for a business to survive (or thrive!) are primary metrics that both business owners and sales personnel must know. Methods of calculating profit margin are reviewed.
A resource to help candidates working towards their NVQ in business and administration. This unit covers storage and retrieval of information in organisations.
This article shows you how to compute process capability using Minitab 18. You can read along or follow tasks with a provided Minitab file data. A short analysis of the data is conducted.
"Think win-win" is a simple idea. Many people claim to do it. Few make the real changes in their hearts and truly live win-win. Let's look deeper.
All employees complain - the good ones and the bad ones. It's up to supervisors to determine how to address the complaint. This article will cover how to effectively handle employee complaints.
This unit summarises the purpose of using diaries, the types of diaries, what information are needed to input diary entries, how they are gathered, how tasks are prioritised and why. It also briefly explains how and why to communicate changes, how to solve problems relative to diary entries, and how to store them securely.
It's performance review time, and the boss has some less-than-glowing feedback about your work. Here's how to deal with negative or unfair job feedback like a real cowboy. Tips from an HR ranch hand.
This unit under the OCR qualification for Level 3 diploma in business and administration helps a candidate to fully understand the complete procedures of ordering products and services, how to maintain relationships with suppliers and service providers, and how and why to go for good quality products at the same time with best value for money, and have a thorough knowledge of the supply chain and how it works.
Read about famous, greatest and the best businessmen from India. These top 10 Indian Entrepreneurs will definitely inspire you to become a great businessman.
In-depth descriptions of the various outcomes for the Business and Administration Level 3 NVQ module on communicating in a business environment.
Selling books on Amazon is not as easy as writing a book and uploading it to the platform. New authors, especially, find sales to be few and far between. There are ways to improve your book sales.
Perhaps the simplest way of looking at leadership styles is to look at the task-oriented approach versus a relationship-oriented approach.
Job burnout is a state of emotional, physical, and mental exhaustion created by chronic stress. Learn its signs and symptoms, causes, and tips for dealing with it.
There are many advantages to teamwork but also some downsides. This article lists the problems that can occur.
Communication plays a very important role in everyone's day-to-day life, both personal and professional.
Sample thank-you notes and appreciation messages for a great manager or boss by employees. Show your thoughtful gratitude to your employer for his/her support, time and efforts shown to you.
If you're unsure how to close a formal letter or simply tired of signing off letters and emails with "sincerely" or "regards," take one of these zingers for a spin!
We all have to work. What can the quotes from famous people tell us about how to work harder, smarter, better while being happier and more successful?
Many project managers don't know the difference between a Work Breakdown Structure (WBS) and an Activity List. On small projects, it doesn't matter much. But on larger ones, it's crucial to understand the difference, and to do a good job on each one.
How much will it cost to complete a project? How long will it take? Senior executives want an answer early. Create a realistic time and cost estimate.
What to do when you learn a colleague at work is spying on you and undermining your relationship with your boss.
You've submitted your resignation, and now Human Resources requests an exit interview. Here's why you should say no and suggestions for how to decline. Don't get trapped in this no win situation.
Supervising a supervisor can be even more difficult than supervising a line staff employee. This article covers all you need to know to effectively manage supervisors and managers.
Employee retaliation claims are on the rise. Learn what constitutes unlawful retaliation and what employers can due to avoid liability.
My "Characteristics of the Ideal Employee" comes from 15 years' consensus of employers in a range of industries. These ideals can help you gain a job and earn promotions. See some added new tips!
I've been an employer who has had to pay unemployment benefits, and I have been a worker who collected them. This is what I learned from being on both situations at different times.
This article presents 7 tips that helped me prepare for and pass the 12 mini-scenarios portion of the National Board of Certification for Medical Interpreters (NBCMI) Oral Exam.
A hub on processing documents in word (at NVQ Level 2 or 3) and this part deals with identifying & entering information and combining various documents using appropriate techniques and editing tools
Tips on managing up for a more organized boss. Build trust, communicate clearly, minimize interruptions, and help your boss manage email and prioritize. Plus, make him think it's all his idea!
Tough Managers, Bully Bosses and Illegal Harassers differ in their motivations and behaviors. Understand the differences.
What is Just in Time (JIT) Manufacturing, what are its origins, how does it work and why should you implement it?
Ever wonder how the other half lives? If you find yourself at the bottom of the corporate food chain, here are some things you can use to move up and stay, Postal-Service style.
Tax breaks to churches costs the U.S. $71 billion a year while subverting freedom of religion for all and the free speech rights of churches.
Are filthy words like f-bombs spewing in your workplace? Here's what you need to know about cussing at the office: why we curse, the social side of swearing, and what a dirty mouth says about you.
TIMWOOD is a mnemonic to remember the seven wastes in lean manufacturing: transport, inventory, motion, waiting, overproduction, over-processing, and defects. Learn more about each component below!
Got a bad boss? Consider this: What you thought was managerial incompetence may be something else entirely. Here's how sneaky smart bosses push disliked or low performing employees to quit their jobs.
This article give ten mistakes that people make when dealing with a workplace bully, based on the author's own experiences. She shares the mistakes she made, with the hope of helping others not to do the same.
Business cards are one of the cheapest, easiest and most effective sales and networking tools. Get business cards tips for size, printing, photos, contact info and more!
Experts say communication is largely non-verbal: eye contact, hand gestures, and body language. Find out how you can project strength and confidence without uttering a word.
If you are a new supervisor or manager responsible for hiring employees, you may want to learn more about screening resumes to save some time in your search. Here are the basics.
Tips from an HR professional about how the employee complaint investigation process works. What you need to know if you're being investigated or if you are filing a complaint of your own.
Candidates will have a thorough understanding of how to plan and prioritise work, how they are accountable to others and how that affects the business, the importance of being supportive, be able to plan and prioritise work load and the importance of doing it and be accountable for their own work.
Burnout isn't just about working too much. Feeling unfulfilled at work and resentment play a major role in burning out. Here's how to deal with your feelings of resentment at work.
Consumer Protection (Electronic Trade Transactions) Regulations 2012 came into operation on 1 July 2013 to protect users from online fraudsters. How will this change affect you as eCommerce operator?
These tips will help you write better reports and presentations. Think of reports and presentations as a journey for both you and your audience.
Teamwork can increase efficiency, create a sense of ownership, and raise morale of individuals. Here is a list of 15 advantages that teamwork can bring to the workplace.
This unit helps a candidate understand how to plan and organise meetings, how to prepare for a meeting, how to support the running of a meeting, and how to follow up on a meeting.
Here is a typical Bread Line or Unemployment Line back in the 1930s, but we're having them today as well. Dishonesty, evasion, or lack of integrity on the job can be the culprit, as well as lack of training and misunderstandings. It is important to be honest, straightforward, and forthcoming on the job with your management...
If you're looking for a better office chair, and are struggling with back pain and discomfort with your current chair, see what I went through and found. A great office chair.
A tongue-in-cheek look at the just cause standard for discharge. Learn the five sure-fire ways you can get fired from a corporate employment attorney's perspective.
So you want to be a Manager, the Boss, the Top Dog, the Big Kahuna at work? Management isn't for everyone. Here are 10 reasons why you may prefer the job you're in -- as an independent contributor.
This articles gives you tips on what to expect in a teaching job interview and what kind of questions you are likely to hear. Based on actual experiences from teachers in real job interviews.
Mergers and acquisitions (M&As) may be good news for stockholders, but what do they mean for employees? Know what to anticipate. Here are 10 insights from an HR insider.
This hub describes different decision-making models, steps to take them and their pros and cons. Some common decision traps are also briefly discussed.
Proper phone etiquette is important for success of a business. I'll explain how your personnel should answer, and talk, on the phone in a professional manner.
Employees facing Tough Managers, Bully Bosses and Illegal Harassers have three important action items. This is the second in a two-part series, "When the Boss is a Bully, or Worse."
Understanding business problems and their causes and understanding techniques for solving business problems, a guidance for NVQ Level 3 unit on Business and Administration
You hate your job and feel that life is one long nightmare! Is there anything you can do to make the situation better? The answer is yes!
Women fulfill many leadership roles. Just like men, women can be visionary, be peacemakers, be steady guides through difficult times, or be problem-solvers.
Trouble at work? How to respond to allegations of misbehavior in the workplace. Use these tips in dealing with an HR investigator if you are accused of rules violations on the job.
A list of the information you will need to keep for when your state unemployment office asks for verification of your job searches, and examples of job search forms.
Average employee office space has decreased dramatically since the cubicle was introduced, but at what cost to workers? Cubicle courtesy tips can help reduce stress, enhance productivity, and maintain harmony.
Factors that influence solutions to business problems, and how to evaluate approaches to solving business problems: an NVQ unit for the Diploma in Business and Administration.
This article discusses some issues involved in cross-cultural communication. One of the first steps to find a solution to a problem is recognizing what factors might be contributing to the problem.
Both employees and employers benefit when workers use their own personal smartphones and other devices on the job. But companies must protect themselves from potential legal liabilities.
It is common for the workplace bully to use mobbing to abuse an employee and force him or her out of his or her job. Find out what is mobbing and how to handle it.
How do we create cohesive teams that get great work done? How do we manage different levels of skill? How do we increase motivation in our team members? And how do we do all of this while being fair, which is essential to employee retention? The answer is in flexible, emotionally intelligent leadership, combining situational and prescriptive methods and adapting them to the situation and the team.
Responding to changes in a business environment can be quite daunting. Understanding the causes and effects of change will help employees adapt to changes easily.
When you find a request for proposal (RFP) that you don't fully qualify for, consider hiring a subcontractor to fill in the missing expertise.
An employer checklist to assess potential legal exposure before discharging an employee. Reduce the risk of wrongful discharge litigation by proactively identifying and addressing legal risks of employee termination before taking action.
Red flags to watch for during the interview process. Seven types of bad bosses and how to deal with each one.
For single employees, the biggest pool of potential dating partners could be at work. What do you need to know when your crush is in the next cubicle? Is an office romance worth the risks involved?
Is your boss an evil, abusive jerk? How to identify a Bad Boss. Professional advice on what do to about toxic managers, and how to keep from going crazy.
This article describes why to choose an X-Bar R chart and how to construct the graphs in Minitab with an example.
If you are stuck at work over the Christmas holidays, take advantage of office downtime to achieve your career goals and increase your network of friends, supporters, and allies.
Beware of the waffling work friend -- that fickle, fair-weathered co-worker who can't decide whether she is friend or foe. Learn the 5 warning signs of workplace frenemies and how to deal with them.
You may be considering a job transfer and be able to benefit from the enclosed Transfer Request Letter. However, you may want to master current job tasks before moving to another job site.
Tips for getting your disability claim approved quickly—from someone who's done it. Lots of good feedback and advice from readers, too!
Is your job secure? Learn the warning signs that a layoff could be imminent. An insider reveals what HR isn't telling you about company downsizing.
Are you guilty of any of these common writing errors in your business communications? Find out how you could be annoying people with common mistakes in grammar, punctuation, and word choice.
Mental illness affects 1 in 5 American adults at any point in time. Learn how to effectively manage your work relationships when someone you work with is mentally ill.
If you've recently taken a new position as a supervisor or manager with hiring responsibilities, you need to know what to ask and what not to ask during the selection process. Here are the basics.
An overview of the business cultures of France, Germany, Ireland, Italy, Netherlands, Portugal, Spain, and the UK.
Sample thank-you notes and appreciation messages for a colleague or co-worker that you can write in your letter or blank card to express your heartfelt gratitude for their help and support.
Managing budget is an ongoing process for any organisation or business and it requires continuous monitoring, controlling and reporting, which is the budget manager's responsibility.
Al types of bullying can occur in the workplace. Be aware of what may happen to you or your children at work, and help to spread the word. Some US States are considering Anti-Workplace Bullying laws.
Post-Millennials or Generation Z (kids born in 2000 and later) are entering the workforce. Their world bears little resemblance to what came before. What should we expect from these young employees?
How reporting to work ill hurts coworkers, customers, employers, and the sick employee. Don't spread the love. Take to your sick bed.
This is a tutorial on how to plan and create flowcharts. Flowchart symbols are available to download and are introduced with descriptions of their applications.
Lucille Ball paved the way for women in the business world and in life. She was the first woman to own her own film company and the first to go on national television showing her pregnancy. Big steps for the Women's Movement of the 50's and 60's.
This Hub provides a basic introduction to some of the primary factors that must go into the decision about what to charge for products/services. It will help anyone, seasoned marketers (by being a reminder), and new marketers, because it looks closely at pricing considerations that can help in development of sound pricing strategies.
When I landed my dream job in HR for a Fortune 500 company, there was one small catch, the Office Mean Girl (OMG). Despite backbiting, exclusion, and personal attacks, eventually I flourished.