One of today's hottest consulting and coaching models is the mastermind group. But what is a mastermind group? Pros and cons of using them are discussed.
Thinking of joining a controversial company, or one that doesn't share your values? Already work for one? Here are tips on deciding about that job offer and surviving your employment.
Employees don't just leave the company. They leave managers. But bad managers can actually make the employees subject to their abuse into better leaders.
I've had my PMP certification for four years, and I wrote this article to give other people an idea of the requirements and the work involved in passing the PMP exam.
It is exciting to work with friends but the key to sustaining good working partnerships lies more in engaging with the right partners.
Feedback is a really important part of professional development. Sharing feedback with my team, having them give each other feedback, or getting feedback from the team are all good opportunities for team members and myself to continuously improve and for me to grow in my team.
If you are a new supervisor or manager responsible for hiring employees, you may want to learn more about screening resumes to save some time in your search. Here are the basics.
I am a first generation Asian immigrant from Taiwan. I am also an American citizen. I would like to give kudos to some Asian American entrepreneurs.
Did you know there are legal protections for you if you get sick or if you need to care for a family member who is sick? It can be a difficult situation to navigate, let me share my experience!
Organisations that have a respectful culture and understand decentralised power are the wave of the future.
Six Sigma tools save a lot of time & money by preventing errors. . We do this with Root Cause Analysis, and the easiest technique is the Five Whys.
Practical strategies for improving business writing in organizations of all sizes. Key content writing problems and mistakes to avoid.
Everyone at some time needs to take time out from their job for personal reasons. Teachers are no exception, but the responsibilities of working in a school make asking a little more complicated.
With internal audit now becoming a requirement, businesses sometimes find they are hiring audit staff purely to be able to tick that box, with no further idea what to do with them.
This article explains when a redundancy situation is valid, how you could be selected for redundancy, when you can receive a payment, and when you should be offered an alternate role.
Qualities of a good teacher. What to look for in a mentor. Ideal qualities of a mentor. How to find a mentor. Mentorship is key to career success. Mentorship definition.
Don't let your fear of public speaking grow because it can break you internally forever. It is possible to get rid of fear of public speaking. Practice these tips on your next public speech.
What are the highest-paying jobs in America and how available are they on any given day? A workforce development professional takes a look and shares the results.
Have you ever been on a software project that went over budget? For a lot of us, it was a recent event. Clearly we're not alone. Why is estimation such a struggle, and what can we do about it?
Many psychologists and researchers agree that journaling is a great way to relieve stress at work, at home, or in any area of your life that could use a bit of extra TLC.
Leaders who possess EQ can manage their emotions and the emotions of others through David Goleman's five key elements; self-awareness, self-regulation, motivation, empathy, and social skills.
Most projects fail, and the most common reason is that the goal is not clearly defined. When the goal, or scope of the project, is clearly defined, success becomes possible. Learn how to define project scope and goals clearly, and communicate it to the project team and the customers, so you can get it done right!
Any new manager or leader needs to learn how to delegate work if they hope to accomplish anything or motivate workers. Doing it right is critical. Here is what they need to know.
Leadership does not necessarily come naturally, but through thoughtful determination one can successfully attain a strong leadership role. A good leader can be formed where a willingness exists.
What happens to your job if you get sick? What about your wage? How will you pay your bills? These are all concerns which this article hopes to address by shedding some light on the topic of Sick Pay.
The Leadership Compass is based on the Native American Medicine Wheel, or Four-Fold Way, in which each direction has a main "human resource" from which to draw for support and strength. The point of the Leadership Compass is to identify the different types of leading one may follow. The Compass can help people work with other leaders by identifying their strengths and weaknesses so you can assess how to complement their characteristics and improve their own leadership skills.
Whenever groups of women gather together, all too often a 'No Drama' warning is set off, and usually it's by one of our own.
Getting a bunch of humans to move in the same direction to accomplish a goal is not as easy as it may seem. How do you know that your leaders are doing their jobs effectively?
Turning problems into opportunities is an over-worn business tip. This is all the more testing when confronted by clients who seem to string you along. What to do? Here are some fresh strategies.
As project managers, we need to identify our customers & stakeholders. Missing a stakeholder is a recipe for disaster. But how do we find them all?
With thoughtful management systems and a good personality you can turn customer complaints into new business generators. Here, I show you how to do it.
After you get over the initial shock of an acquisition, this article outlines some things you can do to shift the odds of surviving the acquisition or improving your situation in your favor.
The #1 mistake that B2B marketers make is segmenting their customers using demographics, geographics, psychographics, and behavioral data. Find out how to fine-tune your marketing using personas.
One thing we often see in internal auditing is each department is working within a silo, staying in their own little working bubble oblivious to what else is happening around them in the business.
This article examines the relationships involved in the reflection of customer satisfaction upon an organisation, specifically relating to the continuous hierarchy between product, customer and organisation.
There are a lot of genuine concerns to have when you bring a claim. Unfortunately, there are also a lot of myths out there that can muddy the waters and cause confusion and further stress.
If you want to deliver a powerful presentation or briefing, you'll need to lose the script. It's not the presentation that wows; it's the presenter. Lose the script and unleash the power.
This article examines the three generic strategies discovered by Michael Porter. Each firm should adopt one of these strategies to provide sustained profitability.
Communicating using simple plain English is vital to customer service, as the customer service advisor will be dealing with clients from different parts of the world who speak different dialects.
Beimng a good leader on the fire ground takes more than being "the man" or "the boss". It takes knowledge and wisdom and a bit of common sense to boot.
Ministry leaders are often blindsided by workers being offended by something the leader said or did. Here are some keys that will help you avoid unintentionally offending team members.
Your boss is showing you a little too much attention. It's not serious enough to label harassment and you really don't want any trouble. How to create boundaries at work without creating drama.
How do you create useful online communities of your customers, and how do you leverage them to add value to the company?
Small businesses that give too much--or take too much in terms of free, bartered or donated benefits--are acting like a charity and jeopardizing their future. See why it happens and how to avoid it.
What is networking as it relates to business? Many people have an "I know it when I see it" attitude about it. Networking principles, and how they differ from word of mouth, are discussed.
Some of the greatest mistake areas decision-makers render comes from a place where information is “known” incorrectly, deferred maintenance is one of these areas, resulting is loss of many dollars.
Let’s face facts: At the end of the day, a lack of productivity can affect a business more negatively than a pair of jeans ever could.
Here are eight entrepreneurial lessons I learned from one of Papua New Guinea's most successful businessmen, the founding father of the Lae Biscuit Group of companies.
How to determine if a team is achieving goals and business needs. Improve customer service and business revenue.
There is no worse feeling as a project manager than the moment you realize your project is failing. This article walks you through the steps to regain control and get your project back on track.
Being a layoff survivor can be awkward for you and scary for the coworkers around you who were let go. This article walks through what you can do to help those coworkers get back on their feet.
“Lean Six Sigma for Dummies” is a guide to LSS written for managers but accessible to everyone. What are the pros and cons of this Lean Six Sigma guide?
Are you dealing with difficult personalities at work? Learn more about how to resolve conflict in the workplace using a collaborative framework.
A lot of people say they minister to people on their job. They use their workplace as a place to let others know about God. There is a proper way to do it without losing your job.
Are exit interviews required? When you quit your job, your boss may ask you to do an exit interview. There is a downside to doing an exit interview, so think carefully before you say agree to one.
Six Sigma certification is good to have in a marketplace that values those with a proven ability to improve the bottom line and quality. How do you study for Six Sigma certification?
Job ads on the internet require online writing skills. While the employment advertisement needs to attract the best candidate for the role, it still needs to consider the habits of the online reader.
Millionaires will tell you to work harder on yourself than you do on your job. How does that pay off? Try these proven ways to increase your salary at work. They worked for me.
Most business memos are informational, and chances are if you are writing one, you will be writing an instructional memo. Here are some pointers for writing this kind of memo.
Do you have good ideas but your boss knocks them down? Are you hatching ideas that your boss should have been incubating herself? Are you outshining your co-workers?
What does it take to be successful in today's competitive work environment? These few ideas helped triple my income.
Have you got good written communication skills and great attention to detail? A career as a Bid Manager may be the ideal role for you!
If you are stuck at work over the Christmas holidays, take advantage of office downtime to achieve your career goals and increase your network of friends, supporters, and allies.
Many teachers just want to teach so they are unprepared when they are promoted to positions of responsibility, such as becoming subject heads or heads of year. Suddenly you have to people manage.
Injuries at work are some of the most stressful matters you will ever deal with. Here are some honest thoughts from a former legal assistant.
Sometimes idle chatter can ruin work relationships. Here are some pitfalls and tips to improve work conversations.
The common perception is that working in an office is safe and free from dangers. However, the truth is that offices can be very dangerous to your health...
How can you use conversational SEO to lead people to your content or marketing? Which voice SEO inquires can you convert to leads?
Small businesses face many types of legal regulations. Research and planning are key to getting your business off the ground safely.
Sitting postures to avoid back pain while sitting at a computer workstation or desk starts with an office ergonomic chair. Choosing the right office chair to lower pain is key to good posture for computer use. Lower your lower back pain from sitting while sitting by selecting a good office chair with a good back chair and by having good posture while sitting.
Here are four practical and helpful small business books that are often overlooked by business owners, students and other interested readers.
This article addresses the most frequently raised questions regarding age discrimination and its potential effect on your employment.
Are you protected against discrimination if your employer learns about your genetic or medical condition? Learn about what led up to the passage of Genetic Information Nondiscrimination Act (GINA), what GINA does, and what it does not do.
Renewing your TCFP Firefighter certification can be confusing if you're renewing individually. This article breaks down TCFP renewal requirements, how to complete continuing education, and the process for renewing via FIDO.
What is the Theory of Constraints? What is Total Quality Management? How are they similar, and where do they differ?
Virtual Assistant Customer Service deposit photos The best way to ensure growth for your virtual assistant business is to focus on your customer service. Yep it is true… Do you need to continue to market to grow your business? Yes….BUT ...
Your business networks are living, breathing entities made up of living, breathing humans which change constantly. See how that can impact your networking and discover how to deal with these changes.
Success in business is not about the end result but about who you are and what you do each day that gets you there.
An organized office means an organized mind, which means you'll work faster and more efficiently. Here are some tips.
Some people find it challenging to slow down while speaking in public. Here are some tips to help if you have been told to slow down, or if you have recognized the need to slow down yourself.
When networking, you'll likely be asked for discounted or free products or services to "support" a variety of efforts. Watch for these signs that someone is taking advantage of you.
Social media platforms can help keep you up to date on the latest trends in your particular profession. But if not used properly, these tools can hurt your job prospects and damage your reputation.
FMLA is a job protection benefit afforded to many US workers through the Federal Government. But how do you get this protection? This is what we will cover here.
When you find a request for proposal (RFP) that you don't fully qualify for, consider hiring a subcontractor to fill in the missing expertise.
If you've recently taken a new position as a supervisor or manager with hiring responsibilities, you need to know what to ask and what not to ask during the selection process. Here are the basics.
Communication plays a very important role in everyone's day-to-day life, both personal and professional.
Successful meetings start with careful planning. Here are some tips and suggestions to help you lead effective and enjoyable meetings in the workplace.
Facebook COO Sheryl Sandberg points out, rightfully, that we need time to mourn. Not all businesses are able to grant that.
Are you leading a team of direct sales professionals? Sooner or later, you will find yourself navigating through a conflict. Use this article as a guide for a successful resolution.
In sales, reputation is everything. Once it is damaged, repairing it should be your top priority. It doesn't matter if it's your own reputation or your company's reputation. Guard it with your life!
Scope creep can destroy a project, and the responsibility rests on the shoulders of the project manager to keep it in check. This article looks at five ways project managers can combat scope creep.
A thought leader is someone who influences a community, network, industry, or the public because of his or her expertise, knowledge, and experience in a particular field. But what does that mean?
Women worldwide are saying, “me too.” We, as a civilization, have reached a tipping point. This makes me wonder: where is the “line” when it comes to sexual harassment?
Building satisfying working relationships with your co-workers is a worthwhile investment. This article explains five simple ways you can undertake to improve your relationships with your co-workers.
The State of Texas created jobs even during the Great Recession and these North Dallas communities performed even better. Economies are growing even ten years later.
Have you been unfairly dismissed?Find out exactly what constitutes a lawful and unlawful dismissal, and the different types of redundancies in a business. We will look at a case of age discrimination.
Thousands of job postings are posted online daily, but what makes a job posting good? What needs to be in a posting to attract the right candidates?
I've seen it before. Bosses dropping workload on you that isn't yours, and overburdening you with more than you can handle, or with more than you're being paid to do. Resolving this is tough for most people, but you can learn some clear, direct and calm communication skills to resolve this assertively.
Communication through writing and electronically requires the use of some equipment you need to be familiar with.
“I’m a professional.” Again, when one has to explain that they are, they probably are not. You don’t see a doctor and the first words thing they do is convince you they’re a “professional”, right?
The line between the roles of project managers and business analysts is a blurry one. This article explores how each role fits into the equation within the five standard phases of a project.
For many who are not working, determining how much they will receive or if they qualify for California unemployment is confusing. It does make a difference, at times, when you do file for it.
Why is team building so important? As management, you want to create a productive atmosphere for all of your staff members. Team building is a fun way to begin to foster this environment.
Brainstorming is unique to human beings. It’s one way we unleash our creativity. Here are some tips to get the most out of your brainstorming session.
Writing a self-evaluation is an important tool for a company to assess your performance and show your superiors that you should be awarded a raise or promotion. At the very least, a performance review gives you the opportunity to determine whether you are in the right job or career and make adjustments accordingly.
If you have an accident at work, then your priority should be to recover from your injury. However, suffering an injury at work can raise various other concerns, this article puts those fears to rest.
Last year was big for startups, giving venture capitalists a lot to choose from in terms of viable investments.
Consumer Protection (Electronic Trade Transactions) Regulations 2012 came into operation on 1 July 2013 to protect users from online fraudsters. How will this change affect you as eCommerce operator?
A great project manager puts in the legwork early to give the project the greatest chance to succeed, and serves as a leader when problems come up to drive the project through completion.
Creative Entrepreneurs are a little different than your average entrepreneur. They invest in intellectual capital, and they work in the realm of the creative industries.
Online business coaching programs can promise more than they deliver. Learn what questions to ask before investing in them.
Followup can be critical to achieving sales success. However, there is a fine line between following up and fouling up which can turn customers off. Discover sales tips for ditching dead leads.
Management has its pros and cons. Do you have what it takes to be a manager, even when it gets down to crunch time?
We tend to associate corporate culture with large companies, but it is just as important for small businesses to state and uphold a specific set of values and behavior patterns.
Becoming a manager can be easy; becoming a leader is more complicated. Let's look at some common leadership anti-patterns (examples of what not to do) in an effort to avoid the common pitfalls.
Unfortunately, most self-published authors don't think about book marketing costs until after their book is published. Let's explore a reasonable budget for book promotion.
We spend the majority of our day at work, so it's only natural for it to become dull after a while. Discover ways to make your job more enjoyable while also preparing you for advancement.
If you want to know how to ask for a promotion at work, this will give you ideas. Are you the kind of person who always thinks of innovative ways to improve things? Take advantage of what you know and share your ideas with management.
DMAIC means Define, Measure, Analyze, Improve, & Control. It can create breakthrough improvements in operations. But does DMAIC really work? Maybe . . .
Recognize the symptoms of work-related stress and get some ideas on how to combat them in a healthy way.
HR professionals must find creative ways to stay up-to-date on trends and employment law changes in the workplace.
Managing all of your responsibilities can be tricky. Whether trying to stay caught up with your household chores or planning your day at work, consider these 4 helpful tips to "seize your day!"
Tips for giving an impressive presentation when you suffer from glossophobia—the fear of public speaking.
Does your organization seem to take much longer than it should to get things done? You balloon up your organization and it doesn't seem to get any better. What's the problem, and how do we solve it?
Teamwork is important in every business. But can minimalism play a role? Whether you're making presentations as a team, or working towards the same deadline, understanding your co-workers is vital to being a successful business.
A sound BPM methodology and automating with technology will put process ownership into your managers’ hands and cost savings onto your bottom line.
This article will address bereavement, in particular, how suffering a bereavement can impact on employment, both for employees and employers.
Insurance agents are notorious for cold calling and celebrating a 1% success rate, not realizing that their cold calling has negatively impacted 99% of their marketplace for the success of their 1%.
Are you standing in your own way at work? Here are five signs that you could be doing things that hold you back from being promoted and taking on important leadership roles.
Textiles, garment factories, they are all the same. All except the one where my buddy, "Ron" and I worked.
This article shows you how to compute process capability using Minitab 18. You can read along or follow tasks with a provided Minitab file data. A short analysis of the data is conducted.
It's easy to get a market started, all you need is a passion for your community development, plenty of perseverence and a little spare time.
This article is about counter-productive behavior, including how to recognize it and deal with it for the benefit of both the employee and employer.
Handling performance issues and firing an employee are difficult tasks for most new supervisors and managers. Learn the critical steps you need to follow.
Group projects typically have at least one individual who doesn't pull their weight. This is the most effective way to deal with that individual.
Are you having trouble understanding the definition of sexual harassment in these increasingly difficult times? If so, this article is here to help you.
When I first started my own business, I made several mistakes due to overlooking the consequences. Each one was a costly lesson. I'll review what they are, so that you can recognize similar pitfalls ahead of time and avoid failure.
This is a tutorial on how to plan and create flowcharts. Flowchart symbols are available to download and are introduced with descriptions of their applications.
Save money and the environment by following a few of these eco-friendly business meeting tips. Becoming an environmentally conscious business is good for publicity and good for developing your brand.
The aim of this report was to explore what systems engineering is and how it is beneficial to the Aerospace industry.
My thoughts about a recent news story of a company micro-chipping employees. There are so many questions right now that do not seem to have good answers. Thoughts and questions to ponder.
A "monkey wrench" means more than just a plumber's tool. It's a popular way to define an obstacle or challenge. See how to use this sales "tool" for small business.
Learn Web Design And Development Today. This guide will teach you how to become a functional web developer in less than 6 months using various resources including free college courses.
Determining what constitutes a fair compensation package can be a huge dilemma, particularly for small businesses with limited access to HR data.
This article gives you the lowdown of what you need to know for your business for dealing with social media sites before you commit and realize you've wasted your time, confidence and possibly your mind trying to keep up.
There are some unwritten rules that new (even experienced!) networkers may violate without even realizing it. Learn what not to do at networking events.
There are all kinds of things we could change in our software development organizations, but what changes will actually help our companies succeed? How do we actually move the needle forward?
Everyone loves a potluck at work. It boosts morale and gives employees a break from every day work routine, and gives them a chance to mingle with other departments they normally don’t have contact with. How to plan a corporate Thanksgiving Potluck will get you started in the right direction if you are the event coordinator at your office.
Your professional image at work contributes to your success. Your office or place of employment may not have a dress code, but knowing what is appropriate does reflect your attitude and ambition to others. Learn how to dress to present your best image.
This article lays out the legal position and your rights when you become pregnant. It also outlines the legal redress available to you if you become the victim of unfavourable treatment.
Clarifying a communication is an important aspect of customer services. When talking to customers, different questioning techniques need to be used to make sure of what customers are telling you.
Procrastination is a tough habit to break. Learn to become more time efficient by following these tips. Keep yourself organized by utilizing this time management checklist.
Strategies for fixing recurring problems in organizations of all sizes. This Zombie Problems article includes practical success tips.
Curious how to get public speaking gigs? Lots of authors and consultants are. Discover the most common sources for booking speaking engagements... and what it takes to get in!
Here's what you may need to consider before choosing between temporary or more permanent staffing solutions for your business.
Customers buy from those they know, like and trust. But if those are the only reasons, beware of possible convenience and pity sales! See sales tips for handling these tricky situations.
Communication is a very important tool when it comes to customer service and this involves a lot of other skills and characteristics that a customer service advisor needs to focus on and adhere to.
Does the design of your book really grab the attention of potential readers? Understanding this concept is what makes for bestseller status!
Do you have a business mobile app idea? If you're sure about its viability then it's time you get it developed. Read this article for the top things you need to consider when creating a business app.
Social media is a great platform to promote things on, but how should you go about it? Here are five tips to get you going.
Social media networks heavily rely on visuals. So if businesses want to reach and sell to today's customers, build building visual literacy skill is a must. But what is visual literacy in business?
It can be difficult to navigate the process of getting licensed for professional work. This article helps streamline the process for candidate health insurance producers.
You’re in management now. You’re not sure about all the others working for you and they are not sure about you. Wouldn’t it be great to have an ally about the place? No. Here are 5 reasons why not!
The key is learning to be OK with compromises, and finding the person for whom you’re willing to compromise.