Livingsta shares her positive experience in business administration, customer service and education.
Introduction to This Unit
This is a Group A mandatory unit at Level 3 with a total of 3 credits. Candidates will have a good understanding of how to evaluate and improve their own performance by using feedback from others. They should also be able to draw a learning plan to help them improve their performance.
I have also included a personal statement for this unit. Please have a look.
P.S: On a kind note, please do not copy anything submitted here and display it in your file. This has been published purely to help you gain an idea / understanding of what they expect you to write and how you have to write. You will have to relate to your own work area and organisation and stick with it while preparing the files. Thank you for your cooperation.
1.1 Explain the purpose and benefits of continuously improving your own performance in your work environment.
The purpose and benefits of continuously improving my own performance at work is to exceed my limitations, achieve personal goals, increase income, create self-motivation, attain standard performance, exceed my actual performance, progress my career and attain job satisfaction.
1.2 Explain the purpose and value of encouraging and accepting feedback from others.
The benefits of encouraging and accepting feedback are to help me improve my work, learn from my mistakes and to help me feel more confident in the work that I am doing.
Feedback also helps us see ourselves from the perspective of others—to see ourselves as others see us. We learn a great deal from the feedback of others, and from past failures and mistakes.
1.3 Describe ways of evaluating your own work.
I will look at things like what part of my day-to-day job takes the most time, and what actions can be taken to do it in less time. I will look at the best part of the job that I am doing and also look at areas where improvements are needed. I will speak to more experienced people regarding this and take proper advise and guidance.
I will agree and develop a learning plan to improve my own work performance that meets my own needs and follow a learning plan for improvement to my own work. I will also review progress against this learning plan and make updates for improving my own work and further learning.
1.4 Explain the purpose and benefits of trying out possible improvements to your own work.
Every task has to be performed and every work has to be done with the best method and the most appropriate method in hand. It is very similar to "Best value for money": good quality at a good price. It is not the work that you do or finish within the timescale that matters; the work has to be of good quality too.
All organisations and companies constantly look for people who are willing to learn new things and willing to adapt to new changes and ways of working. Organisations want people with a challenging quality so they always strive to do their best. I always try new ways to do my work so that the end result is good, and sometimes I try ways to finish work in an easier rather than complicated way. I take feedback for all my work from colleagues and managers and discuss with them to see if it is alright and if they are happy for me to use them. Anything that is productive is used and passed on to other teams so they can benefit from them, too
1.5 Evaluate how learning and development can improve your own work, benefit the organisation and further your own career.
The more I learn, the more I can do. This benefits the organization by increasing productivity. It helps me to identify gaps between my job requirements or future work roles and the existing knowledge, understanding and skills.
1.6 Compare possible career progression routes.
The progression route from my current career, will be towards a Senior admin role, and then eventually a management position for business systems.
I also think that this will help me work towards my career I wish to pursue in the educational field, where I will have to also demonstrate administrative tasks on my day to day tasks at work.
1.7 Describe possible development opportunities.
After completing my Diploma at level 3 in Business and Administration I can possibly look for jobs in various sectors where they need administrators, supervisors and team managers all the time. I already have experience working in education, retail, government and pharmaceutical backgrounds. I will be looking in any of the above sectors or private sectors with a good salary package and job description, where I can best use my skills, talents and capabilities.
So by developing my skills I can look at possible interesting careers and sectors that I might be interested in and develop my opportunities in securing a good job.
1.8 What is a learning plan? Why is it important?
A learning plan is a way for you to set personal targets and record achievements. It helps me to keep on track towards where I want to be in my life and my work.
The reason for making a plan is, it helps me to take more control of my future, by reminding me what I have learned, achieved and enjoyed. Creating my plan can help me develop more confidence in my ability to tackle new things, become more employable, and get more out of life.
This article is accurate and true to the best of the author’s knowledge. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters.
livingsta (author) from United Kingdom on January 04, 2016:
Hello Joz, thank you for looking into this and sharing your opinion on this. I am so sorry that this was not very helpful. I will have a look into this to see what needs to be done to make this hub better. All the best!
livingsta (author) from United Kingdom on January 04, 2016:
Hello Duncan, you're most welcome. I understand your pain. I am so glad that you could benefit from this. All the best!
Joz on June 26, 2014:
Not sure you actually answer the questions, but it's still useful.
Duncan on February 27, 2014:
Very nice work. Thank you as I got some good idea's however didn't copy your work.
It simply helps you when you have no idea what the questions mean.... Hahaha :)