How to Get Project Requirements From Stakeholders

Updated on October 10, 2017
Max Dalton profile image

Max earned his project management professional (PMP) certification in 2013. He holds an MA in Communication from U of I.

Introduction

Gathering requirements from project stakeholders often feels like pulling teeth. And if you don't put in the legwork to flesh out all of the requirements prior to beginning development in a project, you'll wind up with a very long list of issues during testing that should have been captured as requirements. There are a variety of ways to drive the conversation to ensure you capture all of the requirements as part of a project, such as collecting user stories, setting up brainstorming sessions, diagramming process flows, and more. Whether you're a project manager or a business analyst, this article walks you through some of the more standard approaches to gathering project requirements to make sure your project gets started on the right foot.

User stories are often framed up around the requester's role, what they want, and why they want it.
User stories are often framed up around the requester's role, what they want, and why they want it. | Source

User Stories

Whether you're building something completely new or updating an existing application, the first round of requirements should always be captured through user stories. Whether these stories come from end users or stakeholders doesn't matter, and you can gather them from anyone. The goal is capture their expectations for what is going to be built. and details around how they want it to operate. There are different formats for capturing user stories, but they all generally capture the role associated with the requester, what that person wants, and why they want it. These stories will need to be fleshed out further in the project process.

Brainstorming Sessions

Brainstorming sessions typically involved all of the identified stakeholders and some of the prospective end users getting together in a room, and throwing out their ideas around what the requirements for a project should be. The goal is to keep the discussion going and to keep people talking. If there are discrepancies between requirements that have already been talked out or your interpretation of the requirements, put it out there for the group to kick around. Because these sessions often move incredibly quickly, it's best to record the conversation or have a dedicated scribe so that you can focus on being an active participant rather than get tied up trying to capture everything. If you do go down this road, it's not uncommon to have more than one of these sessions to ensure that everything gets discussed.

While brainstorming sessions are great for getting all of the requirements out in the open and having a conversation around them, sorting everything out after one of these meetings can be painful, given the volume of information.
While brainstorming sessions are great for getting all of the requirements out in the open and having a conversation around them, sorting everything out after one of these meetings can be painful, given the volume of information. | Source

Review Sessions

Continue putting the requirements in front of the project stakeholders to review, and don't underestimate the amount of time it can take a group to reach agreement around all of the requirements of a project. It's not uncommon that discussing for a small project can take a couple of weeks. One approach is to wait until everyone gives a verbal sign-off on the requirements, and then wait a few days before circling back up with everyone to get their signature on a formal document where you can ask them to take a quick look again -- just to be on the safe side. Another approach is to have someone else in the business with knowledge around what you're doing review the requirements to make sure that everything appears as air-tight as it can be.

What to Include in a Weekly Project Status Report

Process Diagramming

Process diagramming is where you pull the entire team together and walk through the flow for each of the identified processes that will be part of the project. This forces the stakeholders to think about each and every step through the requested application, and often exposes new requirements that no one had taken into consideration previously. The output of these sessions also serves as a fantastic input for wireframing.

Keep Asking Why

Asking why is a powerful driver during requirements conversations, and specific, clear requirements will not be reliably fleshed out until it no longer makes sense to ask that question. It forces the stakeholders to think through the granular components of their initial requirements, which can be painful and time consuming. Additionally, sometimes continually asking can ultimately expose something that was initially thought to be a requirement that doesn't need to be a requirement after all.

Questions & Answers

    © 2017 Max Dalton

    Comments

      0 of 8192 characters used
      Post Comment

      No comments yet.

      working

      This website uses cookies

      As a user in the EEA, your approval is needed on a few things. To provide a better website experience, toughnickel.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

      For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://toughnickel.com/privacy-policy#gdpr

      Show Details
      Necessary
      HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
      LoginThis is necessary to sign in to the HubPages Service.
      Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
      AkismetThis is used to detect comment spam. (Privacy Policy)
      HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
      HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
      Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
      CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
      Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
      Features
      Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
      Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
      Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
      Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
      Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
      VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
      PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
      Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
      MavenThis supports the Maven widget and search functionality. (Privacy Policy)
      Marketing
      Google AdSenseThis is an ad network. (Privacy Policy)
      Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
      Index ExchangeThis is an ad network. (Privacy Policy)
      SovrnThis is an ad network. (Privacy Policy)
      Facebook AdsThis is an ad network. (Privacy Policy)
      Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
      AppNexusThis is an ad network. (Privacy Policy)
      OpenxThis is an ad network. (Privacy Policy)
      Rubicon ProjectThis is an ad network. (Privacy Policy)
      TripleLiftThis is an ad network. (Privacy Policy)
      Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
      Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
      Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
      Statistics
      Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
      ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
      Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)