NVQ Level 3 Diploma in Business and Administration: Outline
Introduction to the Level 3 Diploma
This article shares my experience and work all along the complete course of my Level 3 Diploma in Business and Administration. In order to pursue this course, one has to already have experience in an office environment and be well versed in office-based skills.
Candidates who wish to move on into a managerial role, or who are already in a managerial role, can do this course where they can show their ability to negotiate with clients, suppliers and colleagues, supervise work and people and also effectively manage and contribute to the smooth running of the office. There are a variety of units to choose from depending on the candidate’s role in their office, as each office functions differently and each organisation and department has different roles for their administrators. On completion, one can start preparing for a line management role.
Any questions or areas that would have had confidential information have been left blank, as they can not be published for public views. Kindly bear with me, but if you have any queries at all, you can contact me, and I am ready to help at the earliest possible. Also there are areas where I would not have done written work, but rather covered them through observation and questioning sessions or personal statements or witness testimonies, etc. If you have any queries in those sections, please feel free to contact me. Thank you for understanding.
P.S: On a kind note, please do not copy anything submitted here and display it in your file. This has been published purely to help you gain an idea / understanding of what they expect you to write and how you have to write. You will have to relate to your own work area and organisation and stick with it while preparing the files. Thank you for your cooperation.
In the OCR level 3 Diploma, the candidate is expected to complete a minimum of 40 credits. Units for this qualification are classified as
- Group A mandatory units
- Group B optional units
- Group C optional units
Out of the 40 credits, 13 credits must be from the Group A mandatory units, a minimum of 14 credits from Group B optional units and a minimum of further 12 credits from either Group B or Group C units. A few combinations of units are barred. Also, out of the 40 credits, at least 27 credits must be from units at Level 3, and others can be units from Level 2.
Candidates who successfully complete this qualification will get recognised to progress into Level 4 qualifications in Business and administration. These qualifications are evidences of work personally performed by the candidate and hence help with progression in career.
Units chosen by different candidates differ because everyone performs different roles in an office or business environment. The units that I chose are as follows.
- Manage own performance in a business environment (Group A mandatory unit, Level 3 unit, credits – 3). I have posted a personal statement for this unit, please have a look.
- Evaluate and improve own performance in a business environment (Group A mandatory unit, Level 3 unit, credits – 3). A personal statement has been included for this unit. Also a personal statement on giving and receiving feedback has been published, which is relevant to this unit.
- Work in a business environment (Group A mandatory unit, Level 3 unit, credits – 4). Also a personal statement has been included for this unit.
- Communicate in a business environment (Group A mandatory unit, Level 3 unit, credits – 3) This hub is divided into 2 parts (i) Communicate in a business environment-NVQ Level 3 Diploma in Business and Administration-Part I, (ii) Communicate in a business environment-NVQ Level 3 Diploma in Business and Administration-Part II
- Work with other people in a business environment (Group B optional unit, Level 3 unit, credits – 4). A personal statement on giving and receiving feedback relevant to this unit has also been published. Also there is another personal statement relevant to this unit.
- Produce documents in a business environment (Group B optional unit, Level 2 unit, credits – 4)
- Plan and organise meetings (Group B optional unit, Level 3 unit, credits – 5). Please find a personal statement for this unit!
- Use diary systems (Group B optional unit, Level 2 unit, credits – 3). A personal statement has been included for this unit too!
- Take minutes (Group B optional unit, Level 2 unit, credits – 4). Please do find a personal statement relevant to this unit!
- Handle mail (Group B optional unit, Level 2 unit, credits – 3). Please see a personal statement for this unit
- Order products and services (Group B optional unit, Level 3 unit, credits – 5). Also there is a personal statement for this unit
Each unit will be assessed on various criteria. There are evidence records and assessment records, and there is a minimum that has to be scored in every unit in every section. You will understand it very clearly if you look at the handbook provided during the start of your course which will probably be provided on your induction day / period.
Assessments are based on knowledge of the subject area, observation and questioning, a personal statement you write about your duties, what you do etc, witness testimonies from your managers or colleagues who would have observed your various tasks and also through evidences gathered during the course of your diploma or certificate. I have included a few personal statements wherever possible. Please go through the links to check, and you will get a clear idea of what I am talking about!
I will be linking each unit to the relevant articles as I post them. I appreciate any suggestions or extra information that you think would be beneficial if added. Also, if you have any queries, please feel free to ask. I will try my best to answer. More details including units and paperwork are available on the website. I am writing these articles purely to help people who will be and who are working on their NVQ diplomas. Good luck!
Develop a Presentation
Explain who needs to be consulted on the development of a presentation:
A presentation is a means of communication that is used in a variety of situations. It could be for a small group of people, for a meeting, for a huge audience or just for briefing a team. Also presentations could be either formal or informal. In order for someone to present the information effectively, the presenter should take into account the audience, their level of knowledge on the topic that one will be presenting and their interests, as an efficient presentation needs to focus on these and the presenter needs to be prepared to respond to the audience. In order to achieve this, careful planning is essential failing which the presenter will fail to keep the audience involved, engaged and interested.
Before even preparing for the presentation, one needs to get in touch or consult with the coordinator or the person in charge of the event, be it a meeting or a conference or a discussion. It would also be better if possible to get in touch with a few members from the audience to get an idea of what their knowledge is relating to what will be presented, what they would like to gain or understand from this presentation, what they would like to benefit from through this presentation and what they will be doing (in terms of applying the information presented) following the presentation. In order to achieve a positive outcome through the presentation, careful consultation with the coordinator or person in charge or the audience or all if possible is very important. This will help one to effectively plan the presentation and make decisions relating to the design and presentation.
Also it is important to consult the venue before the presentation and maybe even visit the venue physically a day or two before the presentation to see what facilities are available and if anything needs to be taken along for facilitating smooth presentation. You will be able to plan if any arrangements or settings need to be changed in the room or auditorium including the seating arrangements, audio-visual systems, IT related, etc.
It is also important to consult the chair of the meeting to see how much time will be allocated for you and how the presentation has to be done. For example, if you need to follow a certain style or format and if the presentations have any guidelines that one needs to adhere to, anything that needs to be mandatory as part of the presentation, etc. This will help you to carefully plan your presentation in terms of how much can be accommodated efficiently and effectively within the given amount of time and also help you decide your presentation method.
Once you are prepared with the materials for your presentation you can consult your manager to make sure that your presentation meets the audience’ needs and adheres to all the guidelines. It is always good to have a second opinion and get presentations reviewed by an experienced person and take into account their point of view.
This article is accurate and true to the best of the author’s knowledge. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters.