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Working at an Amazon Warehouse: What Is It Like Working for Amazon?

TheBadJuJu has experience working at an Amazon warehouse and enjoys sharing their experience with prospective job hunters.

How to Get a Job at Amazon in the United States

Not everyone will be lucky enough to be able to get a job working at one of Amazon's warehouses in the United States. Almost everyone can get at least one shot to see if they can physically handle the job because it is physically and mentally demanding. A quick online search or simply watching your evening news will let you know if the online giant retailer is currently looking for new employees.

In the area of the country that I live in, in order to get your shot at working in one of the Amazon warehouses, you have to first apply to a temporary service. There are a few guidelines that you will have to follow, and these are important. Just like many jobs out there, being able to follow simple directions can make or break your job retention chances.

In order to be hired to work as a temporary associate at Amazon, you have to:

  • Be able to pass a mouth swab drug test.
  • Not been convicted of a violent felony.
  • Pass a simple screening test for reading comprehension.
  • Be available to work one of the four day on, three day off shifts that are available.

The first step is filling out the application online, then going into the temporary service's office the next day. You will register with them and go through a process that takes approximately one hour or more, depending on what time of year it is and how busy the temp service is that day. If you make it through the screening process, you will receive a short interview where you will be given your start date for orientation at Amazon's warehouse, your schedule, told what you will be doing and given your pay rate and pay card unless you want direct deposit into a bank account. The temp service does not do paper checks.

The Physical Side of Working Inside the Amazon Warehouse

Physical exercise is an understatement. I have worked as a ground picker, a picker that drove PIT equipment, a packer on the line to box products for shipment, and a stower that puts merchandise into the bins. Each position that I held was just as physically demanding as the others in one way or another. Here's a quick description of each of the jobs that I held while working there:

  • Ground Picker: You walk for MILES a day, pushing a cart that becomes heavier with each item that you scan and pick from the bins. It is a 10-hour workday of non-stop walking. It is amazing how much pain goes through your body until you have been doing the job for about a month. The good thing is that you will be in excellent physical shape, will probably lose a few pounds (I lost almost 20), and will have the privilege of being able to eat anything that you want without having to worry about gaining weight.
  • Picking on Equipment: I went through a two-day class on safety and how to drive a PIT machine that is literally called an order picker. You are strapped into a harness and drive the machine with a removable cart on the back. This machine allows you to go up to 40 feet in the air to retrieve merchandise that is generally larger and heavier than what is picked on the ground. If you are afraid of heights, this is not the job for you. The physical demands of the job are that you are lifting packages up to 50 pounds and have to stay alert of people walking around along with other PIT equipment that may be on the floor at the same time you are.
  • Packer: This is almost as physically demanding as the ground picking. You will take merchandise from the picker's carts and scan it into the system. The computer tells you what box to select. You open the box (they are stored folded flat) and lift the item into the box, sometimes higher than shoulder height. The physical demands of this job are that you have to move very fast and could be stuck lifting heavier items repeatedly, back to back, over the course of the day.
  • Stower: This is the exact opposite of the ground picker. Instead of pulling merchandise from the bins, you are putting merchandise into the bins. There is just as much walking involved in stowing as there is in ground picking, and the cart is heaviest at the beginning.

Those are the four positions that I have had personal experience with. Each one presented its own challenge, the majority of them being physical. After getting used to the physical demands of the job, in all honesty, I thoroughly enjoyed my time working at Amazon.

Will Amazon Hire You?

The answer to that question is solely up to you. I was hired by Amazon even though I honestly didn't expect it to happen. I received the envelope with the application and instructions on what to do and my interview time. Less than a month later, I received my coveted "blue" badge. This is the identification badge that tells anyone inside the warehouse that you are on Amazon's payroll.

The top things to do to ensure that you have a chance of being hired are:

  • Show up to work and come back from breaks on time.
  • Make your rate. This is not as hard as some people make it out to be.
  • Keep a good attitude and be cordial with other employees. Don't buy into anything that creates a negative work environment.
  • Keep your complaints to yourself.
  • Follow ALL of the rules.

Following those simple tips will get you the best chance of making it onto the Amazon payroll.

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Read More From Toughnickel

Amazon Shift Hours: Peak Season at Christmas

Peak season starts a couple of months before Christmas. In my area of the country, the temporary service will start advertising that Amazon is hiring for the Christmas season to try to get the workforce bulked up for the rush. There will be a lot of new faces around the warehouse from about October until the middle of January.

The regular work schedule for an Amazon warehouse associate is set to four 10-hour days in a row and then three days off per week. You are usually assigned to work Sunday, Monday, Tuesday, and Wednesday, with Thursday, Friday, and Saturday off. Or you may work Wednesday, Thursday, Friday, and Saturday with Sunday, Monday, and Tuesday off. There is also another shift called the doughnut shift that works on Monday, Tuesday, Thursday, and Friday. People on that shift have Wednesday, Saturday, and Sunday off. The shifts are excellent for the majority of the year until you get into the peak season.

The first thing that will happen is that Amazon will ask for people to volunteer to pick up a fifth day. If you volunteer, you are locked into work that day, and if you miss it, you will have to take the disciplinary action for attendance for that day. Once orders really start to pick up, that 5th day becomes mandatory for everyone. You are now on a five 10 hour a day work week for a total of 50 hours.

Closer to Christmas, when orders are really pouring in, you will be hit with another day. In other words, you will be required to work six 10 hour days. This schedule does not last very long. Usually, it's about two to three weeks at the most before things start to calm back down, and before you know it, you are back on your usual four-day week.

20 hours of overtime on a paycheck is nothing to sneeze at, and the money really comes in handy around the holidays.

Things That Will Get You Fired From Amazon

Certain things are really a no-brainer that will get you immediately dismissed from the Amazon warehouse.

  • Stealing of any kind. You go through metal detectors and the possibility of being searched before you leave the building. It doesn't matter if it is a break or you are leaving for the day. Amazon will prosecute, too, so if you decide to take something, chances are you will get caught.
  • Fighting with another employee. A simple argument can get you in serious trouble, including being fired. They have a zero tolerance for any type of disruptions in the work day.
  • Violating certain safety rules. Many of the rules have a process that they follow for disciplinary action, but horseplay on equipment is a one-way ticket out the door.
  • Attendance is really important at any job, but with Amazon, poor attendance practices can get you fired. They use a simple-to-understand points system. Once you reach 6 points, you are out the door.

Benefit Package If You are Hired and Get Your "Blue" Badge

The benefits package that is offered to employees is, in one word, amazing. Yes, you work hard as an Amazon Associate inside one of their warehouses, but with the pay combined with the benefits, it is definitely worth it. Here are the benefits that I received when I worked there:

  • Medical Insurance: They had many plans to choose from, including plans for same-sex couples, common-law spouses, and older children. My medical insurance cost me $104.00 a month, I had NO co-pays for doctors' visits, and my prescriptions were free.
  • Optical Insurance: Free eye exam and free eyeglasses if I needed them.
  • Dental Insurance: Minimal co-pay and excellent coverage.
  • Life Insurance: Cost varies depending on the plan chosen, but the free policy is 2 1/2 times your yearly salary.
  • 10% Discount: You get a code from Human Resources that will give you 10% off of your online order at Amazon. I heard a lot of people complain about this benefit, but my take was that they didn't have to give us anything, so be glad you get something.
  • Prizes for Contests: Throughout the year, Amazon will do giveaways for their employees, and the prizes are pretty good. They give away large televisions, gift cards, iPad, and other high-priced items that are in their inventory.

The benefits of working at Amazon are excellent, in my opinion.

Why I Quit My Job at the Warehouse

The short version is because the job became too physically demanding in combination with my other life obligations. I am also a farmer, and in the summer months, it became harder to keep up with everything that had to be done, so I made the hard decision to let the job go.

I do go back every year as a temp for peak in the wintertime and really do enjoy it. Amazon has a lot of critics out there that say they are too demanding on their employees, and some employees even complain about how they run their business. While working there, I found that some people can do the job and some can't.

It's like my grandfather used to say, the world needs ditch diggers just like it needs doctors—and unfortunately, some of the ditch diggers believe that they should be doctors.

© 2015 TheBadJuJu


N on October 18, 2018:

Do you work Christmas Day, Thanksgiving, New Year's Day or is warehouse closed on these days?

TheBadJuJu (author) from USA on November 16, 2017:

@Tenisha sorry, I just saw your comment. I'm not on this account very often. When I worked there it was a 10 hour day. We got 2, 15 minute breaks and 30 minutes for lunch. The day started at 6:30am and ended at 5:00pm for the shift that I was on. I worked on Sunday, Monday, Tuesday and Wednesday and was off on Thursday, Friday and Saturday, unless we were into overtime for the holidays but I was always off on Saturday for my schedule.

@Ben- I unfortunately can't answer that for you. I'd guess to check with the security desk or the temporary service representative for your warehouse to get it straightened out. If your badge isn't working to enter the turnstiles at the warehouse entrance then there must be a reason for it.

Ben on November 12, 2017:

Hi I have a question.. When I went to go through the security gate at the Amazon ware house, it kept being denied, what would be the reason for this?

Tenisha on August 03, 2017:

Hi thanks for the information. I am wanting to know what the hours are like. What time does the day start and what time it ends and if it's a set four days like Monday thru Thursday or is it on four days off three days and on four days?

carrie ward on July 03, 2017:

hey thank you for writing this!! it's the perspective and attitude im looking for and hoping to keep :)

carrie ward on June 25, 2017:

thank you for taking time to share all this great info!!

Mohammad imran on May 19, 2017:

A great place to work

Rhiannon on February 15, 2017:

Hey there! Thanks for the article. I had heard some terrible things about working for Amazon, but I started at a local one around the time this article was published, and I freaking love it. I work at one that uses order picker PIT equipment, and it is physically demanding, but I lucked out on my location: I work at one of the few "shoe only" warehouses. (Yes, a warehouse that is mostly shoes... turns out, shoes are a big chunk of Amazon's business. Who'da thought?)

There's a lot of standing when you drive an order picker, so comfy shoes are super important. You do have a rate, but it is usually pretty easy to hit. (I run at 115-125% of rate most weeks, and I don't consider myself a fast worker.) A lot of how you get things done is by simply being nice and asking coworkers to cut you some slack, and they will, assuming you're known for returning the favor.

I highly recommend this job, and I hope to be moving up in my Amazon career in the future.

Laquetta on December 02, 2016:

Thanks for sharing your experience!I look forward to working at Amazon.

Jenny on November 28, 2016:

Thanks for sharing your experience! Your article was the most informative and coherent of them all. Cheers~

DTM (Dan The Man) on November 22, 2016:

Thank you clear article to better understand working at Amazon.

Ms. J on November 13, 2016:

I think this was a great article for anyone looking ro work with Amazon. It gave me a clear overview and understanding of what I am walking into. I think you can achieve anything you want to if you can stick to it. I've heard both bad and good comments about Amazon, but I do believe the good out weighs the bad. I look forward to working for Amazon.

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