Renewing your TCFP Firefighter certification can be confusing if you're renewing individually. This article breaks down TCFP renewal requirements, how to complete continuing education, and the process for renewing via FIDO.
I've had my PMP certification for four years, and I wrote this article to give other people an idea of the requirements and the work involved in passing the PMP exam.
Here are some detailed instructions on how to apply for a certified true copy of your PRC Registration Certificate.
Communication through writing and electronically requires the use of some equipment you need to be familiar with.
Communication plays a very important role in everyone's day-to-day life, both personal and professional.
Communicating using simple plain English is vital to customer service, as the customer service advisor will be dealing with clients from different parts of the world who speak different dialects.
Clarifying communications is an important aspect of customer services. When talking to customers, different questioning techniques need to be used to make sure you understand what the customers are telling you.
Communication is a very important tool when it comes to customer service. It involves a lot of other skills and characteristics that a customer service advisor needs to focus on and adhere to.
A customer service advisor constantly deals with sensitive data from many clients and needs to have good knowledge and understanding of data protection.
Cultural intelligence is knowledge about culture, awareness about yourself and other and behaviours of yourself and others put together. I ensure that I look at people from their point of view rather than mine, so that I know exactly how they...
Our organisation together with (______________) the Police department, the Fire department, the Health department, the Education department and also the Town & Parish Councils, works towards community engagement. They work towards...
This article discusses my experience and work during the course of my Level 3 Diploma in Customer Service. Anyone pursuing this course has to have experience in an organisation dealing with internal / external customers.
It can be difficult to navigate the process of getting licensed for professional work. This article helps streamline the process for health insurance producer candidates.
This example is based on my coursework whilst working at a GP surgery. It does not contain the entire unit of the Level 2 for the Diploma in Business and Administration.
Here are 7 tips that helped me prepare for and pass the 12 mini-scenarios portion of the NBCMI Oral Exam and obtain my national medical interpreter certification.
This article is meant to help you with the Level 2 Diploma in Business and Administration.
When visitors visit a business environment, problems may arise that can be solved through better communication.
This is a review of Question 28 of the Advanced Certification Test for the 2014 VITA/TCE program.
It is very important that employees, clients and the organisation are all looked after through the whole of a change process, so that the transition takes place smoothly without affecting the performance.
Responding to changes in a business environment can be quite daunting. Understanding the causes and effects of change will help employees adapt more easily.
Managing a budget does not stop with just management, but also involves reporting performance against budgets. This has its own purpose and benefits and also helps with future budget forecasts
Budgeting is not a simple process as it seems, be it for personal or business use. Various skills are needed to develop, agree, negotiate and manage budgets.
A list of good paying hospital careers or medical job opportunities that only need a certification. These healthcare professions only need two years of training or less.
Factors that influence solutions to business problems, and how to evaluate approaches to solving business problems: an NVQ unit for the Diploma in Business and Administration.
Understanding business problems and their causes and understanding techniques for solving business problems, a guidance for NVQ Level 3 unit on Business and Administration.
Learn about some word processing techniques and tools to format and present documents. Review the steps for preparing the document and its layout for printing and also checking and dealing with quality problems
Here's a brief note on creating and modifying layout and structures for word processing documents, using templates and styles and organising information in a document.
Learn how to process documents in Word (at NVQ Level 2 or 3). This article deals with identifying and entering information and combining various documents using appropriate techniques and editing tools.
One of three articles on taking minutes. This part deals with the types of minutes and writing styles, structuring minutes, and the use of correct tone and language in minutes.
This article deals with quality standards, customer complaints, monitoring customer satisfaction, dealing with problems and continuous growth for internal customers.
Communication is a two way process. Many people do not listen and do not understand what the other person says or feels because they do not know the difference between hearing and listening.
The Staff Selection Commission (SSC) conducts open and departmental examinations for recruitment and promotion in government organizations. Details about the exam and tips to crack it are given in this article.
This is a continuation of the topic "Communicate in a business environment", as requested by some readers!
Nuclear welding certifications and industrial standards are set by the ASME. What are the nuclear welding standards and how do you earn a nuclear welding certification?
To belong to a team is to feel part of something larger than myself. I contribute to the organization's mission and objectives by working with my fellow members on things beyond my narrowly defined job function.
For a meeting to progress and take place successfully, proper planning and organisation are required. When planning the meeting, I take into consideration the aim of the meeting, type of meeting, the number of attendees, the venue, any visitors, and other factors.
This article provides an example of how to write about taking minutes for NVQ Business and Administration.
Performance management includes activities that ensure that goals are consistently being met in an effective and efficient manner.
When working as a team, each individual in the team should realise that they have to share a common goal to achieve. So everyone should contribute equally to all the tasks and efforts needed in the team. When people from different cultures, backgrounds, or even the same work together, conflicts are unavoidable. But we should not let it affect the teamwork.
Feedback is a really important part of professional development. Sharing feedback with my team, having them give each other feedback, or getting feedback from the team are all good opportunities for team members and myself to continuously improve and for me to grow in my team.
To run companies and organisation effectively, all products and services have to be in place at the right time. Every company has its own supplier. Companies gather information about suppliers and products through various sources.
A personal statement on how I manage my own performance at work
In this unit, candidates will have a thorough understanding of how to plan and prioritise work, how they are accountable to others and how that affects the business, among other concepts.
In this unit from the Level 3 Diploma in Business and Administration, candidates will have a good understanding of how to evaluate and improve their own performance by using feedback from others. They should also be able to draw a learning plan to help them improve their performance.
Learn how to support an organisation’s overall mission and purpose while working as part of a team. Business and Administration Certificate (NVQ) Group B optional unit, level three, four credits.
This unit helps a candidate understand how to plan and organise meetings, how to prepare for a meeting, how to support the running of a meeting, and how to follow up on a meeting.
The NVQ Level 3 diploma in Business and Administration concerns Unit 303, working in a business environment.
This article provides in-depth descriptions of the various outcomes for the Business and Administration Level 3 NVQ module on communicating in a business environment. It is provided for reference purposes only.
This unit provides candidates with thorough knowledge and hands-on skills related to producing high-quality documents. It covers how to know what resources are available in the organisation / company and how to use them, as well as how to follow all the policies and procedures for producing documents.
This unit gives a thorough understanding of how to take minutes, how to prepare for meetings, what policies and procedures are to be followed, how and why.
