Learn how to support an organisation’s overall mission and purpose while working as part of a team. Business and Administration Certificate (NVQ) Group B optional unit, level three, four credits.
This unit gives a thorough knowledge and hands on skills on the purpose of producing high quality documents, know what resources are available in the organisation / company and how to use them, follow all the policies and procedures to produce documents and use resources and stay by the specifications.
Here are some detailed instructions on how to apply for a certified true copy of your PRC Registration Certificate.
Communication plays a very important role in everyone's day-to-day life, both personal and professional.
This unit helps a candidate understand how to plan and organise meetings, how to prepare for a meeting, how to support the running of a meeting, and how to follow up on a meeting.
Renewing your TCFP Firefighter certification can be confusing if you're renewing individually. This article breaks down TCFP renewal requirements, how to complete continuing education, and the process for renewing via FIDO.
Responding to changes in a business environment can be quite daunting. Understanding the causes and effects of change will help employees adapt to changes easily.
This unit summarises the purpose of using diaries, the types of diaries, what information are needed to input diary entries, how they are gathered, how tasks are prioritised and why. It also briefly explains how and why to communicate changes, how to solve problems relative to diary entries, and how to store them securely.
Here are 7 tips that helped me prepare for and pass the 12 mini-scenarios portion of the NBCMI Oral Exam and obtain my national medical interpreter certification.
Candidates will have a thorough understanding of how to plan and prioritise work, how they are accountable to others and how that affects the business, the importance of being supportive, be able to plan and prioritise work load and the importance of doing it and be accountable for their own work.
I've had my PMP certification for four years, and I wrote this article to give other people an idea of the requirements and the work involved in passing the PMP exam.
Communication through writing and electronically requires the use of some equipment you need to be familiar with.
Clarifying a communication is an important aspect of customer services. When talking to customers, different questioning techniques need to be used to make sure of what customers are telling you.
Obtaining TEFL certification is a great way to travel the world while still holding a job. That's right—you don't need to quit working if you want to travel the world. Teaching English is your go-to if you want to do both at the same time.
This is a continuation of the topic "Communicate in a business environment", as requested by some audience!
Communicating using simple plain English is vital to customer service, as the customer service advisor will be dealing with clients from different parts of the world who speak different dialects.