This is a continuation of the topic "Communicate in a business environment", as requested by some audience!
Candidates will have a thorough understanding of how to plan and prioritise work, how they are accountable to others and how that affects the business, the importance of being supportive, be able to plan and prioritise work load and the importance of doing it and be accountable for their own work.
Communication through writing and electronically requires the use of some equipment you need to be familiar with.
Communicating using simple plain English is vital to customer service, as the customer service advisor will be dealing with clients from different parts of the world who speak different dialects.
Communication is a very important tool when it comes to customer service and this involves a lot of other skills and characteristics that a customer service advisor needs to focus on and adhere to.
This unit gives a thorough knowledge and hands on skills on the purpose of producing high quality documents, know what resources are available in the organisation / company and how to use them, follow all the policies and procedures to produce documents and use resources and stay by the specifications.
Factors that influence solutions to business problems, and how to evaluate approaches to solving business problems: an NVQ unit for the Diploma in Business and Administration.
I've had my PMP certification for four years, and I wrote this article to give other people an idea of the requirements and the work involved in passing the PMP exam.
Renewing your TCFP Firefighter certification can be confusing if you're renewing individually. This article breaks down TCFP renewal requirements, how to complete continuing education, and the process for renewing via FIDO.
This unit summarises the purpose of using diaries, the types of diaries, what information are needed to input diary entries, how they are gathered, how tasks are prioritised and why. It also briefly explains how and why to communicate changes, how to solve problems relative to diary entries, and how to store them securely.
Here are 7 tips that helped me prepare for and pass the 12 mini-scenarios portion of the NBCMI Oral Exam and obtain my national medical interpreter certification.
A customer service advisor constantly deals with sensitive data from many clients and needs to have good knowledge and understanding of data protection.
Clarifying a communication is an important aspect of customer services. When talking to customers, different questioning techniques need to be used to make sure of what customers are telling you.
Here are some detailed instructions on how to apply for a certified true copy of your PRC Registration Certificate.
Communication plays a very important role in everyone's day-to-day life, both personal and professional.
This hub deals with quality standards, customer complaints, monitoring customer satisfaction, dealing with problems and continuous growth for internal customers