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Obtaining Business Certifications

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  • Our organisation together with (______________) the Police department, the Fire department, the Health department, the Education department and also the Town & Parish Councils, works towards community engagement. They work towards...

    NVQ - Demonstrate Understanding of Customer Service - Part 1

    NVQ - Demonstrate Understanding of Customer Service - Part 1

    by livingsta0

  • My experience and work during the course of my Level 3 diploma in Customer Service. Anyone pursuing this course, has to have experience in an organisation dealing with internal / external customers

    NVQ Level 3 Diploma in Customer Service: An Outline

    NVQ Level 3 Diploma in Customer Service: An Outline

    by livingsta5

  • Not all states are created equal. If you want to cut hair in a different state, you will be required to transfer your license. On the first day of Beauty School, the last thought in your mind is the possibility of transferring your state license to...

    How to Transfer Your Cosmetology License to California

    How to Transfer Your Cosmetology License to California

    by Stacy Harris31

  • Feedback is a really important part of professional development. Sharing feedback with my team, having them give each other feedback, or getting feedback from the team are all good opportunities for team members and myself to continuously improve and for me to grow in my team.

    Giving and Receiving Feedback (NVQ Business and Administration)

    Giving and Receiving Feedback (NVQ Business and Administration)

    by livingsta2

  • Cultural intelligence is knowledge about culture, awareness about yourself and other and behaviours of yourself and others put together. I ensure that I look at people from their point of view rather than mine, so that I know exactly how they...

    NVQ - Demonstrate Understanding of Customer Service - Part 2

    NVQ - Demonstrate Understanding of Customer Service - Part 2

    by livingsta0

  • Clarifying a communication is an important aspect of customer services. When talking to customers, different questioning techniques need to be used to make sure of what customers are telling you.

    Communicate Effectively With Customers - Part 2

    Communicate Effectively With Customers - Part 2

    by livingsta0

  • I've had my PMP certification for four years, and I wrote this article to give other people an idea of the requirements and the work involved in passing the PMP exam.

    How to Get Your PMP Certification

    How to Get Your PMP Certification

    by Max Dalton2

  • Communication is a very important tool when it comes to customer service and this involves a lot of other skills and characteristics that a customer service advisor needs to focus on and adhere to.

    Communicate effectively with customers - Part 1

    Communicate effectively with customers - Part 1

    by livingsta4

  • Communicating using simple plain English is vital to customer service, as the customer service advisor will be dealing with clients from different parts of the world who speak different dialects.

    Communicate Effectively With Customers - Part 3

    Communicate Effectively With Customers - Part 3

    by livingsta0

  • Best free online courses - a selection of some of the best courses that you can do for free, online courses and certification that you can do in your own time, wherever you are - and without cost.

    Free Online Courses and Certificates

    Free Online Courses and Certificates

    by Dedicated Content Curator157

  • Six Sigma certification is good to have in a marketplace that values those with a proven ability to improve the bottom line and quality. How do you study for Six Sigma certification?

    How to Study for Six Sigma

    How to Study for Six Sigma

    by Tamara Wilhite5

  • This is my experience and work all along the complete course of my Level 3 diploma in Business and Administration. In order to pursue this course, one has to already have experience in an office environment, and be well versed in office based skills. Candidates who wish to move on into a managerial role, or who are already in a managerial role, can do this course, where they can show their ability to negotiate with clients, suppliers and colleagues, supervise work and people and also effectively

    NVQ Level 3 Diploma in Business and Administration: An Outline

    NVQ Level 3 Diploma in Business and Administration: An Outline

    by livingsta28

  • This unit under the OCR qualification for Level 3 diploma in business and administration helps a candidate to fully understand the complete procedures of ordering products and services, how to maintain relationships with suppliers and service providers, and how and why to go for good quality products at the same time with best value for money, and have a thorough knowledge of the supply chain and how it works.

    NVQ Level 3: Ordering Products and Services in Business and Administration

    NVQ Level 3: Ordering Products and Services in Business and Administration

    by livingsta7

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