Management Skills & Techniques

This article is about counter-productive behavior, including how to recognize it and deal with it for the benefit of both the employee and employer.

Many teachers just want to teach so they are unprepared when they are promoted to positions of responsibility, such as becoming subject heads or heads of year. Suddenly you have to people manage.

If you've recently taken a new position as a supervisor or manager with hiring responsibilities, you need to know what to ask and what not to ask during the selection process. Here are the basics.

Sample thank-you notes and appreciation messages for a great manager or boss by employees. Show your thoughtful gratitude to your employer for his/her support, time and efforts shown to you.

Is your boss an evil, abusive jerk? How to identify a Bad Boss. Professional advice on what do to about toxic managers, and how to keep from going crazy.

Beimng a good leader on the fire ground takes more than being "the man" or "the boss". It takes knowledge and wisdom and a bit of common sense to boot.

Comparing the top two methods for helping an organization to change.

Organisations that have a respectful culture and understand decentralised power are the wave of the future.

A project without a plan is like a vacation without an itinerary. You'll get lost, miss your flight, and have a miserable time. And you'll probably get fired, too! Make a clear project plan, and deliver great results on time and under budget - every time! Here's how!

To motivate employees and enhance business competence, reward and incentive systems are often utilized by business managers. This hub analyzes the use of reward and incentive system by McDonald's for the Australian market.

What is Just in Time (JIT) Manufacturing, what are its origins, how does it work and why should you implement it?

How do we create cohesive teams that get great work done? How do we manage different levels of skill? How do we increase motivation in our team members? And how do we do all of this while being fair, which is essential to employee retention? The answer is in flexible, emotionally intelligent leadership, combining situational and prescriptive methods and adapting them to the situation and the team.

"Think win-win" is a simple idea. Many people claim to do it. Few make the real changes in their hearts and truly live win-win. Let's look deeper.

This article shows you how to compute process capability using Minitab 18. You can read along or follow tasks with a provided Minitab file data. A short analysis of the data is conducted.

A thought leader is someone who influences a community, network, industry, or the public because of his or her expertise, knowledge, and experience in a particular field. But what does that mean?

Continental Airlines was an airline that was about to fly into oblivion. The company was broke and its people demoralized. Learn how excellent leadership changed the fortunes of this airline.