Is a manager a leader? This question might come to mind when one asks oneself, "What qualities make a good manager? What does it take?" The answers can be interesting and somewhat unexpected.
Discusses two views of restaurant inventory. Small wares and large equipment, maintenance and other topics.
What is Just in Time (JIT) Manufacturing, what are its origins, how does it work and why should you implement it?
This article examines the specific strategies that can be applied by business owners and other professionals to better manage their time on a daily basis.
“I’m a professional.” Again, when one has to explain that they are, they probably are not. You don’t see a doctor and the first words thing they do is convince you they’re a “professional”, right?
Any new manager or leader needs to learn how to delegate work if they hope to accomplish anything or motivate workers. Doing it right is critical. Here is what they need to know.
The project management life cycle includes five high-level phases that account for all aspects of managing a project from beginning to end. This article takes a deep dive into each of those phases.
I have managed projects for over 25 years and there are a few golden rules I have learned from these projects that are standard on any type of project. I share them here.
Integrated Product Development System (IPDS) is a model of concurrent product development. What are the IPDS gates? And what is IPDS used for?
The project charter is the driving part of every project. This article outlines the key elements that should be included in every project charter.
A high-profile lawsuit, an accounting scandal, an instance of workplace violence, or one of many other developments can have a devastating impact on a business or non-profit. It is critical that you plan for a variety of crisis scenarios and are as ready as you can be when one hits.
The situational leadership theory stresses that different situations demand different kinds of leadership. How does the situational leadership theory work? How does a leader adapt to situations?
Strategies for fixing recurring problems in organizations of all sizes. This Zombie Problems article includes practical success tips.
Strategic leaders are able to transform an organization through vision, values, the culture and climate they create, and the systems they develop. A personal leadership model becomes invaluable to make a personal and organizational transformation.
How to conduct 5S training and understand if you have achieved your goals. Either in-house training or hiring a lean trainer for your 5S training program
Organisations that have a respectful culture and understand decentralised power are the wave of the future.
There is no worse feeling as a project manager than the moment you realize your project is failing. This article walks you through the steps to regain control and get your project back on track.
As a manager, hоw саn you improve you and your team’s productivity while still saving time? Here аrе the tор 10 actions уоu саn take tо inсrеаѕе productivity.
The Capability Maturity Model (CMM) has a fascinating history. Understanding it helps every executive and manager improve his or her own organization.
Becoming a manager can be easy; becoming a leader is more complicated. Let's look at some common leadership anti-patterns (examples of what not to do) in an effort to avoid the common pitfalls.
So you want to be a Manager, the Boss, the Top Dog, the Big Kahuna at work? Management isn't for everyone. Here are 10 reasons why you may prefer the job you're in -- as an independent contributor.
Supervising a supervisor can be even more difficult than supervising a line staff employee. This article covers all you need to know to effectively manage supervisors and managers.
Brainstorming is unique to human beings. It’s one way we unleash our creativity. Here are some tips to get the most out of your brainstorming session.
Playing games to encourage suggestively selling high profit items will encourage teamwork, productivity, and morale while building sales for your restaurant.
To motivate employees and enhance business competence, reward and incentive systems are often utilized by business managers. This hub analyzes the use of reward and incentive system by McDonald's for the Australian market.
If you're in a leadership position at work, you must learn how to delegate tasks to staff in a fair and effective manner otherwise you will be the one who gets overwhelmed and starts to underperform.
What is 5C workplace organisation and how is it implemented? This article will tell you how to reorganise your environment into something safer and more efficient.
This article walks through these basics, exploring everything from defining activities, estimating activity durations, sequencing activities, and finally, building a simple network diagram.
Autonomation, or Jidoka, is one of the less-well-known principles behind the Toyota Production System (TPS), Autonomation or Jidoka is about having machines with “human” intelligence so that they stop when something is wrong.
Strong workplace leaders have mastered the art of giving meaningful feedback to their staff. Here are some tips on how to help you communicate effectively with an employee during a performance review.
Most projects fail, and the most common reason is that the goal is not clearly defined. When the goal, or scope of the project, is clearly defined, success becomes possible. Learn how to define project scope and goals clearly, and communicate it to the project team and the customers, so you can get it done right!
How do we create cohesive teams that get great work done? How do we manage different levels of skill? How do we increase motivation in our team members? And how do we do all of this while being fair, which is essential to employee retention? The answer is in flexible, emotionally intelligent leadership, combining situational and prescriptive methods and adapting them to the situation and the team.
Learn about the advantages and disadvantages of Kaizen, and what limits or problems your company may face when trying to implement it in the workplace.
Write your business goals and objectives using the criteria of these three top strategic planning methods.
This article covers what it takes to not only be a supervisor, but to be a leader. The author's own experiences are provided to give real world experience in being a good supervisor in the workplace.
There are a lot of misconceptions about how to determine the true value of long-term asset holdings. One method is life cycle costing, but many factors complicate that analysis. Here are some tips.
The second richest man in the Philippines went from riches to rags and back again. He has a lot to say.
The minimum viable product (MVP) concept is highlighted in the book 'The Lean Startup' by Eric Ries. Startups should get to know what a minimum viable product is, how to release it, and learn how different startups are from established businesses.
The aim of this report was to explore what systems engineering is and how it is beneficial to the Aerospace industry.
When you get help for yourself and delegate work, you also give your team a great developmental opportunity. Even if you can do it all, do you really want to?
Are you standing in your own way at work? Here are five signs that you could be doing things that hold you back from being promoted and taking on important leadership roles.
In modern business, there is a great need for safe, data-driven decisions based upon the past. However, we will need to remember to put emphasis on being more human—as people and as companies—to succeed.
Recently, the behaviors of follower-subordinates began to be recognized as important to organizations as leaders and managers. This hub presents three models of effective followership.
In the competitive environment of project management, here are some tips for standing out from other candidates in an interview. Here are the 8 most common questions you are likely to get asked.
Beimng a good leader on the fire ground takes more than being "the man" or "the boss". It takes knowledge and wisdom and a bit of common sense to boot.
Intrapreneurship is a buzzword often thrown around in several companies. While taking the initiatives and risks while having the security of being in an organization sounds exciting, one needs to watch out for this word for a few reasons. Here is why I am not an advocate of intrapreneurship.
“Lean Six Sigma for Dummies” is a guide to LSS written for managers but accessible to everyone. What are the pros and cons of this Lean Six Sigma guide?
Here are eight entrepreneurial lessons I learned from one of Papua New Guinea's most successful businessmen, the founding father of the Lae Biscuit Group of companies.
Business strategies for improving net income and bottom-line financial results. Options include contingency planning and negotiating.
Employee theft is more common than you might realize. Here are some steps for handling situations in which a betrayal of trust impacts your small business, with tips to prevent and minimize future losses.
It can be hard to get promoted and end up supervising your former co-workers, or even worse, friends. Learn how to help both you and them during your transition from co-worker to supervisor.
Management has its pros and cons. Do you have what it takes to be a manager, even when it gets down to crunch time?
Have you ever been on a software project that went over budget? For a lot of us, it was a recent event. Clearly we're not alone. Why is estimation such a struggle, and what can we do about it?
Employees don't just leave the company. They leave managers. But bad managers can actually make the employees subject to their abuse into better leaders.
While leadership has been a topic of interest since the dawn of man, leadership and management studies were taken up in earnest in the early 20th century. This hub chronicles a kind of evolution in leadership behavior studies from the traits of...
A great project manager puts in the legwork early to give the project the greatest chance to succeed, and serves as a leader when problems come up to drive the project through completion.
As a supervisor it can be hard to motivate your employees. It can be even harder to show your appreciation for them. How do you do that? Give them money? Time off? Find out how in this article.
Tap into an employee's potential. Determine these two things about the natural aptitude of each person’s personality type for building team talent and make the best use of their potential.
Creating change in the market place is the ultimate goal for any creative organization. But merely creating new products is not enough. Corporations must change attitudes and behaviors in the market place. In this article we explore how the right innovatios create change.
The Toyota Production System (TPS) usse Muda, Mura and Muri to signify waste within their system. What are the the Seven Muda or seven wastes and how do we eliminate them from our processes?
How we can drive continuous quality improvement using PDCA and DMAIC. Using the Deming Cycle / Shewhart Cycle) and DMAIC can help your business grow and compete.
Which are the best leaders - formal leaders or informal leaders? What's the difference between formal vs informal leaders? This guide helps you understand leadership types.
What are Seiri, Seiton, Seiso, Seiketsu and Shitsuke? What is 5S and what does it mean in English? Definitions and details of the different stages and their implementation within Lean Manufacturing.
Six Sigma experts can be segregated into their own department or embedded as full members of a work group or department. Each method has its advantages and disadvantages.
Are you dealing with difficult personalities at work? Learn more about how to resolve conflict in the workplace using a collaborative framework.
Learn how to effectively manage small groups of people, how to inspire them to work as a team, and create loyalty to your workplace.
Leaders need to provide purpose, direction, and motivation for the persons they lead. To do this, they must develop six foundational abilities: vision, social intelligence, level 5 leadership, decisiveness, consistency, and reflection.
This article uses the launch of SpaceX and its payload of a Tesla Roadster as an example of brilliant marketing and branding.
The Leadership Compass is based on the Native American Medicine Wheel, or Four-Fold Way, in which each direction has a main "human resource" from which to draw for support and strength.
How to use the Pareto Chart and the 80:20 rule for continuous process improvement. Learn to focus your resources on the vital few.
How to determine if a team is achieving goals and business needs. Improve customer service and business revenue.
Besides the basics of salary, vacation time, and other issues, there are hidden things that your boss doesn't want you to know about. Find out their secrets in this article.
Most lean manufacturing practitioners think of Muda when you talk about waste, but there are two other types of waste; Mura and Muri. Mura is the waste of unevenness, or inconsistency. Therefore, we need to reduce Mura to level our production.
As project managers, we need to identify our customers & stakeholders. Missing a stakeholder is a recipe for disaster. But how do we find them all?
Leaders need to be able to think strategically and be creative in order to solve the complex problems of today. This will not only make them indispensable to their organization, but it will also allow them to anticipate oncoming challenges and make effective decisions.
If there's one entrepreneur who all by himself revolutionized technology in the millennial age, it's Steve Jobs. From starting Apple with Steve Wozniak back in 1976, to being ousted in 1985 and to making a triumphant return in 1997; there's a lot that can be learned from reading Isaaacson's classic.
The NF personality type, a natural nurturer, is gifted for management. They can become ‘spineless' bosses, however, because of their limited toughness with diverse team members.
I am a first generation Asian immigrant from Taiwan. I am also an American citizen. I would like to give kudos to some Asian American entrepreneurs.
A project without a plan is like a vacation without an itinerary. You'll get lost, miss your flight, and have a miserable time. And you'll probably get fired, too! Make a clear project plan, and deliver great results on time and under budget - every time! Here's how!
While developing friendships in the workplace may be a part of life, it is important for supervisors to remember that the perception of favoritism can be very disruptive for the work environment. When employees think a supervisor is giving preferential treatment to a subordinate due to their personal relationship, there is likely to be some backlash from the others who will be resentful toward such treatment.
PERT, the Project Evaluation and Review Technique, is a way of knowing if your project is on time and on budget. If it is running behind or over budget, you'll know how much extra time or money it will take to deliver. Here's how to do it!
Running our own business is hard. We have to lead and manage a team of one. Most employees don't like their bosses. How can we be our own boss and actually like ourselves, get great work done, and succeed?
Six Sigma is, for most, a buzzword. What is it really? And can it help improve 0perations management at your company? Can 6 Sigma improve quality and cut costs?
If you've recently taken a new position as a supervisor or manager with hiring responsibilities, you need to know what to ask and what not to ask during the selection process. Here are the basics.
Leaders who possess EQ can manage their emotions and the emotions of others through David Goleman's five key elements; self-awareness, self-regulation, motivation, empathy, and social skills.
Balanced Scorecard includes financial, customer, internal perspectives and "learn and innovate". How is the Balanced Scorecard (BSC) used?
This article aims to provide a brief overview of design thinking, in particular, its definitions, principles, benefits, criticisms and application.
Do you want to be more than just a manager? To be a truly effective leader in the workplace, here are some tips on how to win the approbation of your staff and colleagues.
Different situations call for different types of leadership. Does your company need a visionary, a peacemaker, a motivator, or an architect? Probably all four. Can you be all types of leader, and know which type to be when? Or can you build a leadership team with all these qualities?
Ethics in small business operations are an important component of continued growth and success. If you are thinking of starting an entrepreneurial adventure, this article is for you.
The first few weeks of a new project are the most critical. This article walks you through key pieces of information you'll need to gather early on to ensure the project goes smoothly.
Leadership does not necessarily come naturally, but through thoughtful determination one can successfully attain a strong leadership role. A good leader can be formed where a willingness exists.
This article shows you how to compute process capability using Minitab 18. You can read along or follow tasks with a provided Minitab file data. A short analysis of the data is conducted.
Is your boss an evil, abusive jerk? How to identify a Bad Boss. Professional advice on what do to about toxic managers, and how to keep from going crazy.
There are all kinds of things we could change in our software development organizations, but what changes will actually help our companies succeed? How do we actually move the needle forward?
Ministry leaders are often blindsided by workers being offended by something the leader said or did. Here are some keys that will help you avoid unintentionally offending team members.
Scope creep can destroy a project, and the responsibility rests on the shoulders of the project manager to keep it in check. This article looks at five ways project managers can combat scope creep.
Continental Airlines was an airline that was about to fly into oblivion. The company was broke and its people demoralized. Learn how excellent leadership changed the fortunes of this airline.
Successful meetings start with careful planning. Here are some tips and suggestions to help you lead effective and enjoyable meetings in the workplace.
Weekly project status reports play a critical role in keeping projects on track. This article walks through key elements of a weekly status report, such as stoplight and status updates.
In the building industry, a project manager must have the ability to collaborate and work harmoniously with clients, team members, and contractors. But it goes beyond that. What are the golden rules project managers must follow to ensure they complete projects in a timely and professional manner?
We all have seen the reports of firefighter deaths, and there is that little word, communication. Communication is vital to the fire ground and the success of a department, but what happens when it is used the wrong way, or even worse, overused?
Whether you’re new to the role, or just looking for tips on how to be a better manager, here’s what you need to know to start improving your managerial abilities.
Six Sigma Quality Management is often touted as a solution for operations management and cost problems. But, if your company is not ready, Six Sigma can make things worse. Learn why, and how to determine whether your company is ready for Six Sigma.
A list of great leadership qualities, the different types of leadership styles, and a look at how leadership differs across cultures.
Motivating employees is vitally important for maintaining a productive workforce and minimizing staff turnover, but sometimes even the most experienced managers need some fresh ideas. This article lists 12 tips for maintaining high enthusiasm levels.
The current state of the economy has increased the number of people out of work and looking for work a hundredfold. Human resource professionals have a much more diverse group to select from.
5 Whys root cause analysis is a powerful but very simple tool for identifying root causes. It allows us to solve problems rather than just applying a band aid.
Women fulfill many leadership roles. Just like men, women can be visionary, be peacemakers, be steady guides through difficult times, or be problem-solvers.
The Iron Triangle is the 3 components of management- scope, schedule, and budget. Managers must use these 3 aspects to reach the ultimate goal of quality.
In business and in everyday life people wield varying levels of power. Where does power come from and can you get more of it?
How can employers bridge the communication gaps between employees who are in the office nine-to-five and those employees who work fewer hours?
Successful completion of a project requires managing much more than scope, time, and money. We must also address quality, risk, communications, and other factors. This article focuses on practical success and introduces the nine areas of project management as defined by the Project Management Institute.
A study guide to a Principles of Management course, according to the text "Management: Leading & Collaborating in the Competitive World (11th ed.)."
I had no idea what I was walking into when I first became a supervisor. This article contains a list of 10 things that all new supervisors need to know.
Starting with preparation, then the meeting, the closing, and of course, the follow-up, here are the four stages of a meeting explained, whether you need help with your business class homework or you're just really in need of a better meeting strategy at work.
Over the years, certain academic methods have dominated management training techniques. This does not necessarily mean they work in practice.
Learn why 5S Lean Manufacturing is so much more than just housekeeping. Here are all of the benefits of implementing a 5S program.
Daily Scrum meetings are one of the best features of the Agile Scrum method of web development, but at only 15 minutes a day, how can you be certain you are using the time effectively?
Tools such as the Heijunka board or Heijunka box coupled with Kanban can help your business to reduce costs and increase profits as well as giving a far better service to your customers.
Want your meetings to be more productive and more efficient? Incorporate these five essential elements of an agenda. They will create a road map to success while increasing participant engagement.
Why is team building so important? As management, you want to create a productive atmosphere for all of your staff members. Team building is a fun way to begin to foster this environment.
You can avoid startup pitfalls by understanding crucial details such as getting signed agreements, breach of legal rights, and use of business policies.
Muri, the Japanese term for “overburden,” and refers to the strain that we put on our workers by failing to smooth production and standardise our processes.
Their are primarily two types of ways to motivate and manage employees. This article analyses the differences between and task and personnel management
The South African born entrepreneur Elon Musk is known for founding the electric car company, Tesla Motors, and SpaceX, which launched a rocket that would send the first commercial vehicle to the International Space Station.
Although leaders have to be results-oriented, they can do this by exercising high level interpersonal skills that their team members adopt to further improve the organization. But to achieve success, a leader has to solve problems and make the tough decisions.
Leadership is seen daily and in many different contexts, but rarely are the theories behind leadership behavior considered. This hub examines contingency theories and how they impact leadership styles
Getting a bunch of humans to move in the same direction to accomplish a goal is not as easy as it may seem. How do you know that your leaders are doing their jobs effectively?
People fear creating a good project plan because they think it takes too long. Progressive elaboration—doing good design step by step—is the solution.
Have you got good written communication skills and great attention to detail? A career as a Bid Manager may be the ideal role for you!
Effective leadership is vital in any organization, but achieving the correct style for the challenges faced can be difficult. This article looks at ten common styles of leadership.
A capable team is essential for achieving successful business outcomes. However, teams are dynamic and there are a number of situations that can result in a team's demise. This article focuses on ten reasons why teams fail and how to deal with those situations.
Resource planning can be painful. This article identifies all of the information you'll need to gather before starting, and then walks you through using that to build out a resource allocation file.
Ever wonder how the other half lives? If you find yourself at the bottom of the corporate food chain, here are some things you can use to move up and stay, Postal-Service style.
This article discusses the adoption of lean manufacturing by the United States and how these lean principles help to reduce costs and reduce wastes to enhance business performance. Three of the biggest lean applications adopted from the Toyota Production system are discussed briefly.
A thought leader is someone who influences a community, network, industry, or the public because of his or her expertise, knowledge, and experience in a particular field. But what does that mean?
What 5S Games or 5S training simulations are available and how they can help you train your staff in implementing a 5S program for Lean Manufacturing.
A supervisor has to perform a balancing act when it comes to their duties. Sometimes it can be overwhelming, but there are ways to organize supervisor duties so that they are manageable.
By nature and under pressure, we make bad estimates. Pressure pushes us to bias, and we are always too rushed. Here's how to make a great estimate, fast!
Volunteers are the lifeblood of charities and not-for-profits. Finding the right volunteers for your organization isn't easy. Here are some tips to help you find the right people.
This articles provides the steps to follow in order to develop effective policies and procedures for the workplace.
How much will it cost to complete a project? How long will it take? Senior executives want an answer early. Create a realistic time and cost estimate.
Does your organization seem to take much longer than it should to get things done? You balloon up your organization and it doesn't seem to get any better. What's the problem, and how do we solve it?
Gathering requirements from project stakeholders often feels like pulling teeth. This article walks you through methods for capturing all of the requirements so you can start your project right.
Perhaps the simplest way of looking at leadership styles is to look at the task-oriented approach versus a relationship-oriented approach.
Operations Management tools, when properly implemented, reduce cost, waste, and risk. They are essential to business success and profitability. Here's how to use them!
Turning problems into opportunities is an over-worn business tip. This is all the more testing when confronted by clients who seem to string you along. What to do? Here are some fresh strategies.
Delegation plays an important role in the performance of duties in the workplace. Wise managers recognize the value with entrusting subordinates with delegated responsibilities.
You need to be equipped with a very broad set of skills in order to be a successful project manager. This article walks through that skill set if you're considering a career in project management.
This article is about counter-productive behavior, including how to recognize it and deal with it for the benefit of both the employee and employer.
What is a Histogram or Bar Chart, how do we make them, and how can we use them with other quality improvement tools to drive Continuous Process Improvement?
Break-even analysis is the relationship between cost volume and profits at various levels of activity, with an emphasis on the break-even point.
Can you spot the subtle signs that trust is being eroded in your office? If you're a team leader who wants to bring out the best in others, read these tips on how to build trust in the workplace.
Here are some guiding principles for change agents that will help make your process improvement initiatives reliably successful. Change smarter, not harder!
What is the Theory of Constraints? What is Total Quality Management? How are they similar, and where do they differ?
This article highlights the types of leadership styles American president's like Barack Obama must display to be an effective world leader.
The line between the roles of project managers and business analysts is a blurry one. This article explores how each role fits into the equation within the five standard phases of a project.
Improvement efforts are risky. Often they make an organization worse, full of conflict, less productive. Learn why, & learn to create lasting success.
Many networkers use the elevator pitch concept to get their sales story told in a short period of time such as 30 or 60 seconds. Learn how to write an elevator pitch "commercial" for networking.
Six Sigma tools save a lot of time & money by preventing errors. . We do this with Root Cause Analysis, and the easiest technique is the Five Whys.