Is a manager a leader? This question might come to mind when one asks oneself, "What qualities make a good manager? What does it take?" The answers can be interesting and somewhat unexpected.
How much will it cost to complete a project? How long will it take? Senior executives want an answer early. Create a realistic time and cost estimate.
Different situations call for different types of leadership. Does your company need a visionary, a peacemaker, a motivator, or an architect? Probably all four. Can you be all types of leader, and know which type to be when? Or can you build a leadership team with all these qualities?
Daily Scrum meetings are one of the best features of the Agile Scrum method of web development but at only 15 minutes a day how can you be certain you are using the time effectively?
Is your boss an evil, abusive jerk? How to identify a Bad Boss. Professional advice on what do to about toxic managers, and how to keep from going crazy.
A study guide to a Principles of Management course, according to the text "Management: Leading & Collaborating in the Competitive World (11th ed.)."
The project charter is the driving part of every project. This article outlines the key elements that should be included in every project charter.
Leaders who possess EQ can manage their emotions and the emotions of others through David Goleman's five key elements; self-awareness, self-regulation, motivation, empathy, and social skills.
This articles provides the steps to follow in order to develop effective policies and procedures for the workplace.
What is the Theory of Constraints? What is Total Quality Management? How are they similar, and where do they differ?
The aim of this report was to explore what systems engineering is and how it is beneficial to the Aerospace industry.
I had no idea what I was walking into when I first became a supervisor. This article contains a list of 10 things that all new supervisors need to know.
Operations Management tools, when properly implemented, reduce cost, waste, and risk. They are essential to business success and profitability. Here's how to use them!
Playing games to encourage suggestively selling high profit items will encourage teamwork, productivity, and morale while building sales for your restaurant.
There is no worse feeling as a project manager than the moment you realize your project is failing. This article walks you through the steps to regain control and get your project back on track.
How do we create cohesive teams that get great work done? How do we manage different levels of skill? How do we increase motivation in our team members? And how do we do all of this while being fair, which is essential to employee retention? The answer is in flexible, emotionally intelligent leadership, combining situational and prescriptive methods and adapting them to the situation and the team.
Turning problems into opportunities is an over-worn business tip. This is all the more testing when confronted by clients who seem to string you along. What to do? Here are some fresh strategies.
The Toyota Production System (TPS) usse Muda, Mura and Muri to signify waste within their system. What are the the Seven Muda or seven wastes and how do we eliminate them from our processes?
Organisations that have a respectful culture and understand decentralised power are the wave of the future.
Leadership does not necessarily come naturally, but through thoughtful determination one can successfully attain a strong leadership role. A good leader can be formed where a willingness exists.
A project without a plan is like a vacation without an itinerary. You'll get lost, miss your flight, and have a miserable time. And you'll probably get fired, too! Make a clear project plan, and deliver great results on time and under budget - every time! Here's how!
It can be hard to get promoted and end up supervising your former co-workers, or even worse, friends. Learn how to help both you and them during your transition from co-worker to supervisor.
“I’m a professional.” Again, when one has to explain that they are, they probably are not. You don’t see a doctor and the first words thing they do is convince you they’re a “professional”, right?
Resource planning can be painful. This article identifies all of the information you'll need to gather before starting, and then walks you through using that to build out a resource allocation file.
The Leadership Compass is based on the Native American Medicine Wheel, or Four-Fold Way, in which each direction has a main "human resource" from which to draw for support and strength. The point of the Leadership Compass is to identify the different types of leading one may follow. The Compass can help people work with other leaders by identifying their strengths and weaknesses so you can assess how to complement their characteristics and improve their own leadership skills.
Six Sigma tools save a lot of time & money by preventing errors. . We do this with Root Cause Analysis, and the easiest technique is the Five Whys.
How to use the Pareto Chart and the 80:20 rule for continuous process improvement. Learn to focus your resources on the vital few.
Which are the best leaders - formal leaders or informal leaders? What's the difference between formal vs informal leaders? This guide helps you understand leadership types.
If you're in a leadership position at work, you must learn how to delegate tasks to staff in a fair and effective manner otherwise you will be the one who gets overwhelmed and starts to underperform.
Most projects fail, and the most common reason is that the goal is not clearly defined. When the goal, or scope of the project, is clearly defined, success becomes possible. Learn how to define project scope and goals clearly, and communicate it to the project team and the customers, so you can get it done right!
Ministry leaders are often blindsided by workers being offended by something the leader said or did. Here are some keys that will help you avoid unintentionally offending team members.
Balanced Scorecard includes financial, customer, internal perspectives and "learn and innovate". How is the Balanced Scorecard (BSC) used?
PERT, the Project Evaluation and Review Technique, is a way of knowing if your project is on time and on budget. If it is running behind or over budget, you'll know how much extra time or money it will take to deliver. Here's how to do it!
What are Seiri, Seiton, Seiso, Seiketsu and Shitsuke? What is 5S and what does it mean in English? Definitions and details of the different stages and their implementation within Lean Manufacturing.
This article walks through these basics, exploring everything from defining activities, estimating activity durations, sequencing activities, and finally, building a simple network diagram.
Scope creep can destroy a project, and the responsibility rests on the shoulders of the project manager to keep it in check. This article looks at five ways project managers can combat scope creep.
Successful meetings start with careful planning. Here are some tips and suggestions to help you lead effective and enjoyable meetings in the workplace.
A supervisor has to perform a balancing act when it comes to their duties. Sometimes it can be overwhelming, but there are ways to organize supervisor duties so that they are manageable.
Women fulfill many leadership roles. Just like men, women can be visionary, be peacemakers, be steady guides through difficult times, or be problem-solvers.
Brainstorming is unique to human beings. It’s one way we unleash our creativity. Here are some tips to get the most out of your brainstorming session.
Becoming a manager can be easy; becoming a leader is more complicated. Let's look at some common leadership anti-patterns (examples of what not to do) in an effort to avoid the common pitfalls.
How we can drive continuous quality improvement using PDCA and DMAIC. Using the Deming Cycle / Shewhart Cycle) and DMAIC can help your business grow and compete.
“Lean Six Sigma for Dummies” is a guide to LSS written for managers but accessible to everyone. What are the pros and cons of this Lean Six Sigma guide?
So you want to be a Manager, the Boss, the Top Dog, the Big Kahuna at work? Management isn't for everyone. Here are 10 reasons why you may prefer the job you're in -- as an independent contributor.
Employees don't just leave the company. They leave managers. But bad managers can actually make the employees subject to their abuse into better leaders.
If you've recently taken a new position as a supervisor or manager with hiring responsibilities, you need to know what to ask and what not to ask during the selection process. Here are the basics.
Getting a bunch of humans to move in the same direction to accomplish a goal is not as easy as it may seem. How do you know that your leaders are doing their jobs effectively?
A list of great leadership qualities, the different types of leadership styles, and a look at how leadership differs across cultures.
While developing friendships in the workplace may be a part of life, it is important for supervisors to remember that the perception of favoritism can be very disruptive for the work environment. When employees think a supervisor is giving preferential treatment to a subordinate due to their personal relationship, there is likely to be some backlash from the others who will be resentful toward such treatment.
Ever wonder how the other half lives? If you find yourself at the bottom of the corporate food chain, here are some things you can use to move up and stay, Postal-Service style.
The line between the roles of project managers and business analysts is a blurry one. This article explores how each role fits into the equation within the five standard phases of a project.
Six Sigma experts can be segregated into their own department or embedded as full members of a work group or department. Each method has its advantages and disadvantages.
Do you want to be more than just a manager? To be a truly effective leader in the workplace, here are some tips on how to win the approbation of your staff and colleagues.
Learn how to effectively manage small groups of people: how to inspire them to work as a team and create loyalty to your workplace.
Running our own business is hard. We have to lead and manage a team of one. Most employees don't like their bosses. How can we be our own boss and actually like ourselves, get great work done, and succeed?
The NF personality type, a natural nurturer, is gifted for management. They can become ‘spineless' bosses, however, because of their limited toughness with diverse team members.
Gathering requirements from project stakeholders often feels like pulling teeth. This article walks you through methods for capturing all of the requirements so you can start your project right.
Whether you’re new to the role, or just looking for tips on how to be a better manager, here’s what you need to know to start improving your managerial abilities.
Learn about the advantages and disadvantages of Kaizen, and what limits or problems your company may face when trying to implement it in the workplace.
By nature and under pressure, we make bad estimates. Pressure pushes us to bias, and we are always too rushed. Here's how to make a great estimate, fast!
In modern business, there is a great need for safe, data-driven decisions based upon the past. However, we will need to remember to put emphasis on being more human — as people and as companies — to succeed.
Understanding the History of Lean Manufacturing, how and why it developed, will help you in implementing lean effectively to improve your organization.
Six Sigma Quality Management is often touted as a solution for operations management and cost problems. But, if your company is not ready, Six Sigma can make things worse. Learn why, and how to determine whether your company is ready for Six Sigma.
As a supervisor it can be hard to motivate your employees. It can be even harder to show your appreciation for them. How do you do that? Give them money? Time off? Find out how in this article.
In the competitive environment of project management, here are some tips for standing out from other candidates in an interview. Here are the 8 most common questions you are likely to get asked.
"Think win-win" is a simple idea. Many people claim to do it. Few make the real changes in their hearts and truly live win-win. Let's look deeper.
Integrated Product Development System (IPDS) is a model of concurrent product development. What are the IPDS gates? And what is IPDS used for?
Write your business goals and objectives using the criteria of these three top strategic planning methods.
People fear creating a good project plan because they think it takes too long. Progressive elaboration—doing good design step by step—is the solution.
Want your meetings to be more productive and more efficient? Incorporate these five essential elements of an agenda. They will create a road map to success while increasing participant engagement.
Have you got good written communication skills and great attention to detail? A career as a Bid Manager may be the ideal role for you!
Here are eight entrepreneurial lessons I learned from one of Papua New Guinea's most successful businessmen, the founding father of the Lae Biscuit Group of companies.
Weekly project status reports play a critical role in keeping projects on track. This article walks through key elements of a weekly status report, such as stoplight and status updates.
Recently, the behaviors of follower-subordinates began to be recognized as important to organizations as leaders and managers. This hub presents three models of effective followership.
Six Sigma is, for most, a buzzword. What is it really? And can it help improve 0perations management at your company? Can 6 Sigma improve quality and cut costs?
This article shows you how to compute process capability using Minitab 18. You can read along or follow tasks with a provided Minitab file data. A short analysis of the data is conducted.
How to determine if a team is achieving goals and business needs. Improve customer service and business revenue.
5 Whys root cause analysis is a powerful but very simple tool for identifying root causes. It allows us to solve problems rather than just applying a band aid.
By having clear goals and objectives you can handle most any situation professionally, and avoid the pitfalls that can ruin a small business.
To motivate employees and enhance business competence, reward and incentive systems are often utilized by business managers. This hub analyzes the use of reward and incentive system by McDonald's for the Australian market.
Strategies for fixing recurring problems in organizations of all sizes. This Zombie Problems article includes practical success tips.
This article covers what it takes to not only be a supervisor, but to be a leader. The author's own experiences are provided to give real world experience in being a good supervisor in the workplace.
The Capability Maturity Model (CMM) has a fascinating history. Understanding it helps every executive and manager improve his or her own organization.
How can employers bridge the communication gaps between employees who are in the office nine-to-five and those employees who work fewer hours?
Break-even analysis is the relationship between cost volume and profits at various levels of activity, with an emphasis on the break-even point.
Leadership is seen daily and in many different contexts, but rarely are the theories behind leadership behavior considered. This hub examines contingency theories and how they impact leadership styles
Any new manager or leader needs to learn how to delegate work if they hope to accomplish anything or motivate workers. Doing it right is critical. Here is what they need to know.
Does your organization seem to take much longer than it should to get things done? You balloon up your organization and it doesn't seem to get any better. What's the problem, and how do we solve it?
Many project managers don't know the difference between a Work Breakdown Structure (WBS) and an Activity List. On small projects, it doesn't matter much. But on larger ones, it's crucial to understand the difference, and to do a good job on each one.
You need to be equipped with a very broad set of skills in order to be a successful project manager. This article walks through that skill set if you're considering a career in project management.
This article is about counter-productive behavior, including how to recognize it and deal with it for the benefit of both the employee and employer.
Perhaps the simplest way of looking at leadership styles is to look at the task-oriented approach versus a relationship-oriented approach.
Discusses two views of restaurant inventory. Small wares and large equipment, maintenance and other topics.
A great project manager puts in the legwork early to give the project the greatest chance to succeed, and serves as a leader when problems come up to drive the project through completion.
Successful completion of a project requires managing much more than scope, time, and money. We must also address quality, risk, communications, and other factors. This article focuses on practical success and introduces the nine areas of project management as defined by the Project Management Institute.
A collection of words of wisdom from one of the Philippines' most successful self- made business magnates, John L. Gokongwei, Jr.
Leader vs Manager starts with a simple self-assessment that helps you determine whether you are predominantly a leader or a manager. Further, it defines leadership versus management and compares and contrasts traits, characteristics and qualities of leaders and managers. It also provides resources and perspectives on leadership and management.
As project managers, we need to identify our customers & stakeholders. Missing a stakeholder is a recipe for disaster. But how do we find them all?
Why is team building so important? As management, you want to create a productive atmosphere for all of your staff members. Team building is a fun way to begin to foster this environment.
Have you ever been on a software project that went over budget? For a lot of us, it was a recent event. Clearly we're not alone. Why is estimation such a struggle, and what can we do about it?
The project management life cycle includes five high-level phases that account for all aspects of managing a project from beginning to end. This article takes a deep dive into each of those phases.
Business strategies for improving net income and bottom-line financial results. Options include contingency planning and negotiating.
Strong workplace leaders have mastered the art of giving meaningful feedback to their staff. Here are some tips on how to help you communicate effectively with an employee during a performance review.
Their are primarily two types of ways to motivate and manage employees. This article analyses the differences between and task and personnel management
Millionaires will tell you to work harder on yourself than you do on your job. How does that pay off? Try these proven ways to increase your salary at work. They worked for me.
Are you standing in your own way at work? Here are five signs that you could be doing things that hold you back from being promoted and taking on important leadership roles.
The Iron Triangle is the 3 components of management- scope, schedule, and budget. Managers must use these 3 aspects to reach the ultimate goal of quality.
Tap into an employee's potential. Determine these two things about the natural aptitude of each person’s personality type for building team talent and make the best use of their potential.
Can you spot the subtle signs that trust is being eroded in your office? If you're a team leader who wants to bring out the best in others, read these tips on how to build trust in the workplace.
Are you dealing with difficult personalities at work? Learn more about how to resolve conflict in the workplace using a collaborative framework.
I have managed projects for over 25 years and there are a few golden rules I have learned from these projects that are standard on any type of project. I share them here.
Many teachers just want to teach so they are unprepared when they are promoted to positions of responsibility, such as becoming subject heads or heads of year. Suddenly you have to people manage.
What is Just in Time (JIT) Manufacturing, what are its origins, how does it work and why should you implement it?
Here are some guiding principles for change agents that will help make your process improvement initiatives reliably successful. Change smarter, not harder!
Supervising a supervisor can be even more difficult than supervising a line staff employee. This article covers all you need to know to effectively manage supervisors and managers.
Besides the basics of salary, vacation time, and other issues, there are hidden things that your boss doesn't want you to know about. Find out their secrets in this article.
I am a first generation Asian immigrant from Taiwan. I am also an American citizen. I would like to give kudos to some Asian American entrepreneurs.
There are all kinds of things we could change in our software development organizations, but what changes will actually help our companies succeed? How do we actually move the needle forward?
What is a Histogram or Bar Chart, how do we make them, and how can we use them with other quality improvement tools to drive Continuous Process Improvement?
Management has its pros and cons. Do you have what it takes to be a manager, even when it gets down to crunch time?
Effective leadership is vital in any organization, but achieving the correct style for the challenges faced can be difficult. This article looks at ten common styles of leadership.
This article highlights the types of leadership styles American president's like Barack Obama must display to be an effective world leader.
Beimng a good leader on the fire ground takes more than being "the man" or "the boss". It takes knowledge and wisdom and a bit of common sense to boot.
Delegation plays an important role in the performance of duties in the workplace. Wise managers recognize the value with entrusting subordinates with delegated responsibilities.
In today's society, working as part of a team is essential to achieve successful business outcomes. However, teams are dynamic and there are a number of situations that can result in a team's demise. This article focuses on ten reasons why teams fail and how to deal with those situations.
The situational leadership theory stresses that different situations demand different kinds of leadership. How does the situational leadership theory work? How does a leader adapt to situations?
Ethics in small business operations are an important component of continued growth and success. If you are thinking of starting an entrepreneurial adventure, this article is for you.
Sick of meetings that seem to go nowhere, take too long, and end with more questions than answers? Learn how to hold successful meetings with colleagues to grow your productivity and potential.
A thought leader is someone who influences a community, network, industry, or the public because of his or her expertise, knowledge, and experience in a particular field. But what does that mean?
The first few weeks of a new project are the most critical. This article walks you through key pieces of information you'll need to gather early on to ensure the project goes smoothly.