Desktop Support Engineer Interview Questions and Answers
When you apply for a desktop-level job, besides asking general questions about yourself, the interviewer will also ask you questions that test your technical proficiency.
Desktop Support Engineers are required to have deep understanding of basic as well as intermediate level concepts. The interviewer can ask you to explain the concept of OSI model or TCP/IP model, or ask you fact-based questions to test your memory power. They can ask you questions on Desktop or Server level issues.
List of Probable Questions
- Who is a desktop support engineer and what are their duties?
- Why do you want to join the IT industry?
- What are the types of operating system?
- Give examples of NOS (Network Operating System) and SOS (Server Operating System).
- What is the difference between FAT and NTFS?
- What is DNS?
- What is reverse lookup in DNS?
- What is forward lookup in DNS?
- What are enhancements in Windows 2003 from Windows 2000?
- What does DHCP stand for and why it is necessary?
- What are enhancements in Windows 2003 from Windows NT?
- What is Active Directory?
- List types of firewall.
- Define scope and superscope with respect to IP addressing
- What is a default gateway
- What is the difference between hardware and software firewall?
- Name the seven layers of OSI model.
- How to enable Firewall in Windows XP?
- How to disable Firewall in Windows XP?
- What are the minimum system requirements of Windows XP, Vista, 2003, and 2008?
- List out some versions of Windows XP, Vista, and Windows 7.
- Explain ping command.
- Explain cookies.
- What is an .exe file.
- What is is .msi file.
- How do you boot the computer in Safe mode?
- Why is ipconfig command used for?
- What is tracert command?
- Define operating system
- Define VPN server
- What is POP server
- What is a SMTP server
- What is a RIS server
-
What is the key difference between a desktop OS and server OS.
- What are the types of printer?
- What is a safe mode in Windows OS
- Explain last known good configuration.
- What is disk clean up, disk defragmentation, device manager, and system restore?
- Explain the differences between USB port and Firewire port?
- How do you install a printer in Windows XP?
- What is a browser and name any 5 browsers?
- What is a Serial port
- What is a parallel port
- What is the difference between a serial port and a parallel port?
- What is an A record?
- What is a PTR record?
- Define RAS server
- What is a port number?
- Where is the HOSTS file located?
- Explain different RAID levels.
- What is an IAS server?
- Explain APIPA, IP address, and Subnet mask.
- What is packet data?
- Explain the difference between IP v4 and IP v6.
- Explain a group with respect to network administration
- Explain child domain and its uses.
- What is an organizational unit with in terms of a domain?
- Expalin rights, policy and permission in network administration.
- What is a domain controller?
- Explain what is additional domain controller
- What are the types of active directory partitions.
- Difference between default gateway and a router
- Expalin SCSI
- How do you remove a virus from a computer?
- How do you make a computer run faster?
- What is attrib command?
- What is edit command?
- How do you copy a file or folder using copy command?
- How do you format the hard disk using command line utilities?
- Explain mkdir, rmdir, and chdir commands.
- What is the path of host file in Windows OS?
- Explain the types of hard disk.
- What is a router?
- What is a bridge router?
- What is the difference between primary and secondary partition?
- What is a backup?
- What are the types of backups in Window OS?
- Explain the differences among differential backup, incremental backup, and copy backup.
- What is remote desktop?
- What is the difference between recovery console and automated system recovery?
- What is NTLDR file?
- How do you tackle "missing NTLDR file" error?
- How many bytes are there in MAC address?
- Name the range of Class A IP address.
- Name the range of Class B IP address.
- Name the range of Class C IP address.
- What is the default subnet mask of Class A, Class B, and Class C IP address?
- What is BSOD (Blue Screen of Death) and how do you overcome it?
- What is the difference between preferred DNS and alternate DNS server?
- What is the transmission speed of T1 carrier?
- List out some ports that are available on a computer
- What are some common types of LAN cable?
- What is a social engineering attack?
- What is a phishing attack?
- What is Denial of Service attack in hacking
- What is eavesdropping with respect to hacking
- What is virus with respect to computer technology?
- What does it mean when a program is x86?
- What is SysWoW64 Folder in Windows?
- Difference between x86 and SysWoW64 folders
I could go on and on forever writing questions and you could also go on and on searching for "Desktop Support Engineer Interview Question," but the fact is that if you are going for L1 (level 1) positions, you only need to do your basics well.
Answers
You have had the training, practicals, and stuff like that, now answer the questions in your own words. Simply mugging up the answers will a be a recipe for disaster.
A quick Google search of the question will reveal all the answers. Surf for the answers and in the process you'll learn, and once you learn you won't forget at the time of the interview.
Practical Demonstrations
Besides fact-based questions you will also be tested on your practical skills. They could ask you to do the easy task of installing the operating system in front of them or even ask you to solve a problem faced by a user right there.
Last Word
Get properly dressed and don't excessively stare at the receptionist (lol).
Do You Still Want Answers?
Download the Questions as a PDF file
Some Objective Type Questions From the Above List
view quiz statisticsHow to appear for an Interview
This article is accurate and true to the best of the author’s knowledge. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters.
© 2010 Aarav
Related
Comments
Can u send me answer of all question
On mukeshkole548@gmail.com
Could you please send me answers of all questions at azarkh1234@gmail.com
Thank you.
Sir could you please send answer.
sir can you please provide answers of all these questions
Sir,
You're Awesome, I'm Very happy all the question. If you send Answer too also it's very helpful to me.
Please send me to answer all the question-related L1, L2 Desktop-Engineer.
Email: Praveen.pnv0@gmail.com.
Dear Sir,
Please send me desktop l1 and l2 level interview question and answer.
Regards
Harikrushna
Hello
Try to give answers also. What is the use of giving questions without answers?
please send me all question and answer on my emil id for learning purpose
thank u my email
sir please send me answer for all the question related L1,L2 Desktop support on my email id-
yogesh125429@yahoo.com
Hi, could you please send me answer for all the Question & Answers related L1,L2 Desktop support on my email id- chandurt@gmail.com
send me answer please
shakeel98@hotmail.com
sir please send me answer for all the question related L1,L2 Desktop support on my email id-
yadavjitendra733@gmail.com
Pl send me a Desktop support questions answers pdf.\\
huzzjanu@gmail.com
-
-
plz send Desktop support engineer l1 interview question and answers that all information i need right now plzzzzzzzzzzzz
dileepsa1994@gmail.com This is my gmail id
please send me all question and answer on my emil id for learning purpose
thank u my email
sadiquekhan240@gmail.com
Plz sir send an answers
please send me the answers my mail id-rameshnath1019@gmail.com
Great questions if this was the 1980's. I have been a tech for over 25 years and now a manager of the IT Dept. I couldn't rattle most of those answers off in an interview setting. The most important thing is work habits and accountability. You can teach a monkey the technical stuff and I am not saying not to pose technical questions but much of the questions noted above are not relevant in a real world situation. Your best bet is to find old tickets that your IT Dept worked on, base your questions off those. How would the candidate handle those situations. Most common complaints of an IT Dept is customer service.
Plz send me the answers above questions
sachin.pawar22@outlook.com
sir plz send me all the question&answers for the job profile of Desktop Support Engineer as soon as possible on my Email id-
thakursagar796@gmail.com
Hi i am terry can u forward all question answer?? my email is terryljh@gmail.com thanks you.
please sir send me all answers in my email id pl z pl z sir-email-rawatsunil6161@gmail.com
please send me all question and answer on my emil id for learning purpose
my id is
amiteshgpt6@gmail.com
can u assist me to next level of DSE position.
please send me answers of all the above questions in my email id..
ramanvjaya@gmail.com
-
-
tnx sir plz send me and on my I'd. Prajakta.remaje@gmail.com
Hi sir good evening
Please send me all answers to my email id please dwivedi.shriram106@gmail.com
Sir if possible can you please send the answers of all the above questions?
my email id: ksprakash357@gmail.com
pls send me question and ans for desktop engineer job on this email id shakil.foplankar@gmail.com
Hi sir please send me answers to my mail id.... mdharunm@gmail.com
Sir kindly send all the answer of above question on my email id \
kprashid20002@gmail.com
Pls send me Ans for above questions my mail id
babunaikv@gmail.com
please sen to jkk.balakrishna@gmail.com
sir plz send answer of these questions to this mail id shankarlk48@gmail.com
Sir please send answer of these questions
Plzz send the answers for above questions to suren3nellai@gmail.com
Sir,
Please send me answers of all the above questions in my email id..
My mail ID:
hai.soorajr@gmail.com
Kindly provide me answer sir its urjent my mail Id rajangkp99@gmail.com
kindly all questions answer forward my mail id :jeevaariya@gmail.com
Respected sir,
Please send me the Answer of these Question
on My Email, pushpak89p@gmail.com
Please send me desktop support related question and answer my Mail Id :parthiban.elavarasan@gmail.com
Please Send me that questions Answer my email id surendar.bala89@yahoo.com
Thank you sir......
Its good ,And Please gayes find answers your self becoz by this your are more technically it is help u in interview
Please sir it's urgent
Monday morning I have interview so please sir kind me send the answers of these questions. It's a humble request to you.
Ashokkumar.sheju@gmail.com
pls send me answer
hitendra6004@gmail.com
Very Useful... Send answer premveera1990@gmail.com
Dear Sir
Very good Question for interview pls send me answer this mail id
pawandeoria@gmail.com
regards
pawan
please send me the answers for all above questions...my email id is skabidbasha786@gmail.com
THANKYOU
pls send desktop engg ques
Plz send answers to my mail I'd gbreddyt @gmail.com
Please send the Support Engg Que and ANS to mail id
sumankumar_654@hotmail.com
please sent me interview question with answer desktop support email id:mukeshkumar01022@gmail.com
Really very helpful question for desktop support engineer
plz send me the answers to my E-mail: id: p.umamahesh61@gmail
Com
Thank you ..
pls send me interview question with answer on my email id
indalmeshram1@gmail.com
pls send me interview question with answer on my email id
Sir Can You Please Send Me Answers For All The Questions You Mentioned Above my email ID : manjuvaidya1985@hotmail.com
Please send me interview questions & answer 50
Mail id : rishuraj077@gmail.com
Hi, gys y can search in google there is lotof interview qus ans related to
desktop support eng.
please send me all question and answer on my emil id for learning purpose..
krshnkumar599@gmail.com
please send me all question and answer vhvasanth@gmail.com
Please send me interview questions & answer 50
Mail id :satheesh.sarangan@gmail.com
please send me interview questions 50 answers
my mail id :satheesh.saranagn@gail.com
please send me all question with answer on my email id which are related desktop support engineer .I hope you will me......... Nafisansari2014@gmail.com
please sirquestion to thik hai pr answer agar de dete to or bhi acha hota my email id is kishorupreti74000@gmail.com
Plz send to it & desktop support engineering interview question
answer send.
plz send answers for above 50 questions to my id
kittan.ec404@gmail.com
Plz send me the above questions anawers to my email id:satishm.patil@live.com
GOOD QSTNS
please send me all question and snswers on my e-mail d for learning purpose. thank u my email...vijayprakash1922@gmail.com
Please send me desktop support L2 interview quest&answer.
My mail id:- shathish.sankar@gmail.com
please send me all question and snswers on my e-mail d for learning purpose. thank u my email... rajanna431@gmail.com
sir
please send above 50 questions answers
my email id " bhkban@gmail.com "
Hi,
pls send me interview question with answer for desktop and windows server 2008 on my email id
Mail Id :- zunaid899@gmail.com
plz send me above 50 questions answers to my mail id as early as possible. sandhyatm48@gmail.com
send me ansers sir to my email id mnagendra91@gmail.com
Sir can u please provide me to desktop support engineer questions and answer sent me to my Mail id vipin.pandey74@gmail.com
Plz send to it & desktop support engineering interview question answer send
Chittevinod29@gmail.com
The questions are so good, would you please send all the answers to me (wcyirwin@hotmail.com) for my reference?
Really thanks!!!
Please send me all question and answer on my email id for learning purpose. hope you will help me thanks.
pradeepkr009@gmail.com
Sir plz send m answers of these questions my email id is deepak.panchal363@gmail.com
Sir, plz send me above questions answers my email id is goutamthakur56@gmail.com.
Hai please send me the level one and level two interview questions at send me the email id - devenderan.p1992@GMAIL.COM
plz send me answer to dhs mail id santoshkumar264@gmail.com
give me the answer of all the above questions
Sir,plz send this questios answer on my email id santoshsarkar777@gmail.com
This is very much help use full to desktop support freshers.
pls send me interview question with answer on my email id:athulsudheer4@gmail.com
Plz send me ans. L1level desktop support on this bhatnagar.shivam024@gmail.com
Pls send me ans Desu.adreams@gmail.com
kindly send the answers for above all the questions my id- javed.dnr@gmail.com
please send me que & ans
arutselvan2020@gmail.com
please sir send me all interview question for fresher desktop support engineer, I hope you will help me
vishwakarmaanil58@gmail.com
please send me all question and answer on my emil id for learning purpose
thank u my email
vijayakumar2k11@ymail.com
Hi,Please send me desktop l1 and l2 level interview question and answaer.
rana.anil20@gmail.com.
PLEASE SEND ME ALL QUESTION S ANSWER IN MY ID pravin.tiwari49@gmail.com.
Very nice site!
Thank you for some other informative website. Where else may just I am getting that kind of info written in such an ideal means? I've a venture that I am just now working on, and I have been on the glance out for such info. eefeeeebdkdb
Plz snd me the answer
kiran.waghela517@yahoo.com
Plz send me answer of all question on this email id .alamansur1987@gmail.com
plz update all answers
pl send me all ans
mail : ramuthu1989@gmail.com
214