The Hiring Process at UPS: From Application to Interview to Orientation
During the months leading up to the holidays, the United Parcel Service opens up many seasonal positions to fulfill their needs. These temporary openings are almost always for part-time package handlers and are usually the only way to get a foot in the door at UPS.
UPS promotes its employees from within, so the only way to become a delivery driver is to start out as a package handler. Part-time package handlers work about 20 hours a week and must be able to lift up to 70 lbs (packages average approx. 30 lbs). This guide discusses the Parcel Service's application, interview, and hiring processes and provides tips for new applicants.
The UPS Hiring Process in 4 Steps
- Getting the Call
- The Interview and Tour
UPS only takes applications online. Check the careers page on their website to look for open positions in your area. The best time to apply is in the fall, prior to the winter holiday season. You will need to enter your social security number and will be prompted to set up a personal passcode before beginning the application.
When filling out the application, be sure to enter a phone number and an email address where you can be contacted by a UPS recruiter. A recruiter will call and/or email you if your application is chosen for an open position. your application is valid for sixty days. once the sixty days pass, you will need to start the application process over if you are still interested in employment at UPS.
Patience Is Key!
Every year, UPS hires as many as 90,000 employees for the holiday season. That means the company has to sift through thousands and thousands of applications. Being impatient and calling to check on the status of your application will not help you whatsoever.
The only way to keep tabs on the status of your application is to log on to the UPS website using your social security number and passcode. Once logged in, you will be able to view any updates to the status of your application.
2. Getting the Call
Once you are contacted by a UPS recruiter, you will be given the time and location of your interview. In some cases, you will be given a tour of the UPS facility during or after your interview. Usually, your recruiter will let you know what type of attire you should wear to your meeting.
If you're not sure where your interview is, log on to your UPS account with your social security number and passcode. Here you will find the date, time, and location of your interview.
3. The Interview and Tour
UPS does not have a set interview and hiring procedure. At some facilities, you may be given a tour before your interview, while at others, you might be interviewed first then taken through the facility. In some cases, your hiring contact may let you throw a few boxes to give you a feel for what a package handler does.
No matter what UPS location you go to for your interview, you'll need to bring a government-issued picture ID and your social security card.
When you sit down for your interview, you may be speaking with a member of human resources, a supervisor, or both. The questions tend to be fairly simple and interviews rarely last more than 10 minutes. When your interview is over, you will usually be told when to report back for orientation and training.
Tips for UPS Applicants
Orientation takes up to five hours and is usually conducted by a member of human resources in a classroom setting with other new hires in attendance. Instructional videos will be shown to teach proper lifting techniques and other procedures.
If you didn't fill out all of your employee paperwork at your interview, you will complete it during your orientation. This is also when you will receive your work schedule. At the end of your orientation class, you may be given the opportunity to work out on the floor and get some training in.
Remember to be patient when seeking employment at UPS. It may take weeks or months to get your foot in the door, but when you do, it will be worth it. UPS is a good company to work for and offers many competitive benefits.
This article is accurate and true to the best of the author’s knowledge. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters.