Unicru Personality Test Answer Key: Read This, Get Hired
What Is the Unicru Personality Test?
The Unicru personality test is a tool that was developed by psychologists to help businesses find good employees. The test's content is owned and maintained by Kronos, a popular workforce-management company whose tools are used by a wide variety of small and large businesses.
The Unicru test is a mandatory component of the job application process for many major employers, including Best Buy, CVS, Walmart, Kroger, Lowe's, Marriott, Starbucks, and others. They use the questionnaire as a method of screening potential employees for undesirable characteristics that, in theory, might affect their work.
What Is the Test Like?
Unicru is nothing more than a personality test designed to find suitable applicants for jobs in retail and other customer-facing industries. Despite this, many who have taken the test find it confusing, stressful, or even offensive.
For one, the questionnaire asks candidates for their birthdates, which some sources claim is illegal according to the Age Discrimination in Employment Act. Additionally, many of the questions seem like they could have more than one "right" answer. Most level-headed people would assume that a lot of the test's content is really up for interpretation. In reality, however, there is only one "correct" answer choice for each question.
It seems like many of the questions should give rational folks mixed feelings, but responding in a lukewarm manner (i.e., selecting "agree" or "disagree" instead of "strongly agree" or "strongly disagree") will result in an answer being marked incorrect (or at least less correct).
How Does It Work?
Many of the questions on the Unicru test seem pointless, but in reality, they are designed specifically to select for individuals with a particular set of traits that researchers have decided are desirable in employees who deal with customers and coworkers on a regular basis.
When Kronos receives a test, they give the applicant a score (which the applicant is unable to see) and forward that score to the company to which the applicant applied. The company is only given contact information for the highest scorers, however.
No contact information is provided for those who didn't score as well; they are ruled out entirely. This helps large companies that receive many applications save time by automatically eliminating candidates with traits that workplace psychologists have deemed undesirable.
The correct answer to every question on the Unicru test is either "strongly agree" or "strongly disagree." To get the highest possible score, do not select "agree" or "disagree" as your response to any of the test questions.
Unicru Answer Key
Strongly Agree Questions
Strongly Disagree Questions
Any trouble you have is your own fault: SA
You've done your share of troublemaking: SD
It is easy for you to feel what others are feeling: SA
Your stuff is often kind of messy: SD
It is fun to go to events with big crowds: SA
You'd rather not compete very much: SD
It is maddening when the court lets guilty criminals go free: SA
You would rather not get involved in other people's problems: SD
When someone treats you badly, you ignore it: SA
You swear when you argue: SD
When you are done with your work, you look for more to do: SA
You sometimes thought seriously about quitting high school: SD
When you go someplace, you are never late: SA
You show it when you are in a bad mood: SD
When your friends need help, they call you first: SA
You say whatever is on your mind: SD
You agree with people more often than you argue: SA
People's feelings are sometimes hurt by what you say: SD
You always try not to hurt people's feelings: SA
You look back and feel bad about things you've done: SD
You are a friendly person: SA
You like to take frequent breaks when working on something difficult: SD
You are always cheerful: SA
You are somewhat a of a thrill-seeker: SD
You are careful not to offend people: SA
It bothers you a long time when someone is unfair to you: SD
You are proud of the work you do at school or on a job: SA
You like to be alone: SD
Your moods are steady from day to day: SA
It bothers you when you have to obey a lot of rules: SD
You avoid arguments as much as possible: SA
It is hard to really care about work when the job is boring: SD
You can wait patiently for a long time: SA
Right now, you care more about having fun than being serious at school or work: SD
You chat with people you don't know: SA
You ignore people you don't like: SD
You could describe yourself as tidy: SA
You have to give up on some things that you start: SD
You do not fake being polite: SA
You have friends, but don't like them to be too close: SD
You do things carefully so you don't make mistakes: SA
You get mad at yourself when you make mistakes: SD
You finish your work no matter what: SA
You get angry more often that nervous: SD
You give direct criticism when you need to: SA
You don't worry about making a good impression: SD
You got mostly good grades in high school: SA
You don't work hard because it doesn't pay off anyway: SD
You hate to give up if you can't solve a hard problem: SA
You don't care what people think of you: SD
You have always had good behavior in school or work: SA
You don't care if you offend people: SD
You have confidence in yourself: SA
You don't believe a lot of what people say: SD
You have no big regrets about your past: SA
You don't act polite when you don't want to: SD
You have no big worries: SA
You do what you want, no matter what others think: SD
You ignore people's small mistakes: SA
You do some things that upset people: SD
You keep calm when under stress: SA
You do not like to take orders: SD
You know when someone is in a bad mood, even if they don't show it: SA
You do not like to meet new people: SD
You like to be in the middle of a big crowd: SA
You do not like small talk: SD
You like to plan things before you do them: SA
You criticize people when they deserve it: SD
You like to talk a lot: SA
You could not deal with difficult people all day: SD
You love to be with people: SA
You change from felling happy to sad without any reason: SD
You love to listen to people talk about themselves: SA
You are unsure of yourself with new people: SD
You make more sensible choices than careless ones: SA
You are unsure of what to say when you meet someone: SD
You rarely act without thinking: SA
You are not interested in your friends' problems: SD
You think of yourself as being very sensible: SA
You are not afraid to tell someone off: SD
You try to sense what others are thinking and feeling: SA
You are more relaxed than strict about finishing things on time >> SD
You were absent very few days from high school: SA
You are a fairly private person: SD
You work best at a slow but steady speed: SA
When you need to, you take it easy at work: SD
You would rather work on a team than by yourself: SA
When you are annoyed with something, you say so: SD
Your friends and family approve of the things you do: SA
When people make mistakes, you correct them: SD
There's no use having close friends; they always let you down: SD
There are some people you really can't stand: SD
Slow people make you impatient: SD
Many people cannot be trusted: SD
Other people's feelings are their own business: SD
People are often mean to you: SD
People do a lot of annoying things: SD
People do a lot of things that make you angry: SD
People who talk all the time are annoying: SD
My Criticism of the Unicru Test
Applying for jobs can be stressful and time-consuming, and now—thanks to Unicru—the process has become even more tedious. After applying for several jobs that included the test, I have learned to avoid openings at businesses that use Unicru. Why?
It Promotes Lying
Do the companies that use this tool really believe that the highest scorers will be the best employees? To me, the idea of a person who would get a perfect score on the test without lying sounds too good to be true. I have the integrity to not lie on the Unicru application, and because of that, I've been excluded from consideration for multiple jobs. If this sounds backward to you, you're not alone!
It Damages Workplace Diversity
In my opinion, it's wrong to use a personality test to determine whether or not a person is even eligible for consideration for a job. Do companies not want diversity? Do they all just want multiple copies of the same person? Why don't they just hire robots? Diversity makes things fun and healthy in a work environment. It allows employees to understand different points of view, which ultimately leads to better customer service.
It Doesn't Work
I've personally experienced poor customer service from employees at companies that use this test as a way to weed out candidates. Best Buy, in particular, comes to mind. Is the test broken, or is this how customer service is supposed to be?
This candidate-selection method is not only tedious for the potential employee but also immoral, borderline illegal, and a great way to get a person to lie. This is why I've published some of the questions and answers here—to highlight the unfairness of using personality tests to exclude candidates who have enough integrity to respond honestly to a questionnaire.
What if you're a good worker and just have a few personal flaws (like everyone does)? If you were put up against the Unicru test and are hurt and confused about why you didn't get the job, try a different line of thinking. Do you want to work for a company that wants to hire a homogenous fleet of clones that lack individuality?
Let's think about the word Unicru:
Uni = one
Cru = crew
Unicru = one crew
"One crew" sounds like a bunch of conformist yes-people. That can't be good.
More About Pre-Employment Testing
- Test for Dwindling Retail Jobs Spawns a Culture of Cheating
After publishing this article, I was contacted and interviewed by Vanessa O'Connell of the Wall Street Journal. This is the resulting article.
What do you think of Unicru?
Have you ever lied on an employment personality test?
This article is accurate and true to the best of the author’s knowledge. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters.
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© 2009 Melanie