The Hiring Process at Walmart: From Application to Interview to Orientation
The 5 Steps for Getting Hired at Walmart
Getting selected for a job can be a tedious experience. With unemployment rates high, Walmart has a larger, more diverse field of job candidates to choose from. People who had never considered applying at the retail giant are now putting their applications in.
If you are one of the many people considering applying, here is a summary of what to expect.
Tip: Walmart only hires part-time help now. That means 32 hours a week or less. Once you are hired, you can become full-time once you "prove yourself" as a good employee. This usually happens after your first 90 days of employment.
1. The Application
Walmart only accepts online applications. You can fill the application out at home or at a hiring kiosk at any Walmart. There is usually one near Customer Service and one near the back of the store. It is probably better to stay at home because you'll have fewer distractions, and the whole process can take up to an hour.
To fill it out at home, just find the Walmart careers website. Here, it will ask you to create an account with a password.
Once you are logged on, it will ask you to fill out all of the necessary information you normally put in when applying for a job. Be prepared to include your work history, jobs you are applying for, and your work availability.
Tip: The more jobs or departments you are willing to work for, the better. The same goes for the more hours and days you are available to work.
Application Walk-Through Video
2. The Assessment Test
The next step is to take the Assessment Test. This is to get an idea of how you would deal with certain situations concerning customers, supervisors, co-workers, and problems in general. The results place you either in what Walmart calls "Tier 1" or "Tier 2." People in Tier 1 are chosen over people in Tier 2.
The test is about 65 questions long and is multiple choice. It will include a series of statements (for example: "Being on time to work is important"). For each of these statements, you will select a choice ranging from "Strongly Agree" to "Strongly Disagree."
Tip: For each of the statements, choose either "Strongly Agree" or "Strongly Disagree." Never choose anything in the middle. This will show that you are decisive in your decisions and will help you get into Tier 1.
3. The First Interview
Walmart interviews three candidates for every job, and they choose the best candidate out of those three.
But here's the kicker: You will be interviewed by three people at the same time!
Each interviewer will take turns asking you questions, and some of the questions are multi-part questions.
For example: "At your previous job, were there any policies you didn't agree with? Did you take steps to get that policy changed? What were those steps?"
After the interview, they send you home with the reassurance they will call you within seven days with a decision.
What the Interview Is Like
4. The Second Interview
If they're interested in you, when they call you back, they will ask you to come in for a second interview. This means you were the best candidate of the three they interviewed!
This interview is almost exactly like the first—three interviewers and mostly the same questions. If they still want you at this point, you will fill out some paperwork for a background check. Then they'll send you to a drug screening if your position requires it.
After the results of the drug test and background check (about three days), they'll call you for orientation.
Example Question: Tell Me About a Time You Handled a Difficult Situation
Orientation lasts three days. (Seems like everything is in threes, doesn't it?) The first two days are filled with paperwork, videos, and basically learning about Walmart. Oh, and learning the Walmart cheer! But don't worry, there will be others in orientation with you.
The third day of orientation is spent on the computer doing a series of modules. These are called CBLs. One is called "Alcohol Compliance," for example. Each module teaches you what you need to know about the subject matter, then gives you a little quiz. If you don't pass, you take it again until you do. Not bad, really.
After all of this, they give you a work schedule and send you on your way.
Congrats! You have made it through from application to orientation.
This Article Will Help You, Too!
- 7 Tips to Increase Your Chances of Getting Hired at Walmart
Seven tips for getting your application to stand out from the others and land a job at Walmart.
This article is accurate and true to the best of the author’s knowledge. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters.