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What Happens at a Coles Group Interview?

I recently attended a Coles group interview. This is what my experience was like.

Knowing What to Expect Will Help You

I recently attended a Coles group interview. Before I went, I searched the web for information about what to expect. Unfortunately, I didn't find too many reliable sources (beyond a couple of Yahoo Answers posts). This meant that I had to go into the interview without knowing what the interview would be all about.

To save you from the same experience, I decided to write this article. I'm going to comment at length about the interview process, and I hope that you find some comfort in reading about how the group interview works. Hopefully, this might help to boost your confidence, and it might also give you an edge over your fellow interviewees.

Arriving at the Interview

When I received an email from Coles telling me that I had been successful in obtaining a group interview, I was thrilled, and I duly noted the time of the interview. I was instructed to bring a copy of my birth certificate, as well as a copy of photo identification.

With these items grasped tightly in my sweaty palms, I headed over to the customer service desk, where I was asked to sign against my name. I took my position outside of the store with the other nervous applicants.

About 15 minutes later (15 minutes after the supposed interview time), the 40 or so of us were escorted to a large room containing five round tables. We lined up and were asked for our name by the store manager, and we were told to sit at a particular table. After a brief introduction by the store manager and each of the five managers in attendance, the fun and games really began.

Introducing Ourselves to the Group

First, we were told to introduce ourselves to the group. We took turns doing so in an anti-clockwise manner. This took about two minutes.

After this, we were directed to fill out our application sheets, which contained questions similar in style to the ones I had answered when I had initially applied online. They asked for your first and last name, the date, the time, the hours that you would like to work, how many hours you would like to work, the departments that you would like to work in (dairy, produce, night-fill, checkout, etc.), and whether or not you could lift heavy objects. This was filled out quickly and quietly by my fellow applicants; it was obvious that there was still some nervous energy present.

I must add that during this process the store manager was briefing us on each question, so it was probably unwise of me to rush ahead and complete the application because some points were made that caused me to alter my answers. We were allocated a fair amount of time for this, and then we started group activities.

Group Activities

The group activities consisted imagining ourselves in a number of specific scenarios. We had to take the position of a team member within the supermarket, and position ourselves in the middle of the following situations:

  1. A bottle of oil has been accidentally dropped in front of you, making it dangerous for you to bypass.
  2. It is time for you to take a 15 minutes break.
  3. The stock you are looking for has run out.
  4. A customer has approached you and asked you to assist them to find the batteries.
  5. You have three additional boxes of stock in a different aisle to be packed away.
  6. A manager is telling a story to your fellow team members that is not work related but humorous.
  7. You notice a fellow team member putting some stock in his/her pocket.
  8. A small child is wandering in your aisle, crying and obviously lost.

After considering each of these events, we had to prioritise the points in order of what we would do first to what we would do last individually. We had two minutes to complete this, then after that we had to discuss and attempt to priorities our points as a group for the remaining eight minutes. After we had organised our group preferences, the store manager asked each group what their preferences were. This took another 10 or so minutes.

Finally, around 40 minutes after entering the interview room, we were asked if we had any questions and then thanked for coming to the interview. Unfortunately, as we left the interview we were not given any indication of whether we were successful or not.

Best of Luck!

Once again, I hope this article has helped to ease your nerves about the group interview at Coles. I wish you the best of luck in getting the job.


e on July 29, 2019:

Do you remember how many people were attending the interview? I'm really nervous about how crowded it will be.

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vaidehi on August 02, 2018:

Thanks a lot for sharing your interview experience with us. its really really giving me confidence and motivation that yes i can crack the interview now.

Stella on February 02, 2018:

Thank you so much for input I feel a little at ease now

juggle on May 11, 2017:

thank you so much it defiantly helped me

Amanda on July 06, 2016:

Thank you for sharing that, I have a group interview next week tuesday and I am really nervous I was curious are there different group activities they give?

Hetal on September 14, 2015:

Thank you for sharing it out and that surly did helped to bring nervousness down!

Bhasi479 on September 07, 2015:

Hi Alcinda, how did your interview go, can you share your experience about the group activities you had to perform. Thanks Bhaskar

Bhaskar on September 07, 2015:

Hi Husni, how did your interview go, can you share your experience about the group activities you had to perform. Thanks Bhaskar

Husni on September 06, 2015:

Thanks a lot mate this actually is very helpful also boost up my confidence. Also i have my Coles interview coming up on friday hopefully everything goes well. Thanks mate

kb on August 29, 2015:

thanks mate

Alcinda on August 02, 2015:

Thanks for the info. Got my interview tomorrow and I'm confident about it.

Bk bLA on July 19, 2015:

Thanx so much i Got my Job Interview Tommorrow.


Saide on August 04, 2014:

Thank you for your consideration, It was informative.

benny on November 28, 2013:

thanks my interview is today at 2 30 haha at coles.

Joy on February 25, 2013:

Thanks so much for posting this!!

Sam on September 27, 2012:

I just finished the interview. All r group activities (3 nos). selling a product, discussion about team woking and customer care. You have to introduce ur self first. selection results will be in three weeks.


sam on September 26, 2012:

This is very informative thanks...

Nayan on June 29, 2012:

Thanks a are very generous..great mate

Rafsan on June 11, 2012:

Your a legend mate

Sanjana on May 28, 2012:

This made me feel so much better, thank you so much for sharing!

My interview is in a couple of days and i'm not really the extroverted type, but at least i'm not going in blindly anymore :)

Marley on April 01, 2012:

That really helped I'm not so nervous anymore and I'm more confident for this interview this afternoon

Shaz on February 28, 2012:

I have my group interview next week and your post is really helpful. Thanks!!

acki on February 21, 2012:

tomorrow is my group interview.. hoping to pass it,thanks for the tips

Sam on January 30, 2012:

I went for a Coles group interview today and this was EXACTLY the process that we were presented with right down to the exact prioritisation examples...thanks for the heads up!

Leon_x3 on December 13, 2011:


This has helped me heaps and allows me to expect what i am walking into.

Abhi on October 20, 2011:

Very good advice from you Benjamin :)

abrar on October 12, 2011:

thanks a lot

sherry on October 02, 2011:

thanks a lot for guiding us step by step ,i hope this will really help me out.

Ann on September 30, 2011:

Thanks Benjamin. Good to read the step by step process. Very interesting. Did you get through to the next round?

jo on September 28, 2011:

thank you that was really helpful! :)

Alicia on September 01, 2011:


smriti on August 14, 2011:

thanx for sharing the hole situation..

Gopi on August 09, 2011:


Ellie on March 14, 2011:

Thank you for sharing Benjamin. I hope you got this job.

Jess on February 14, 2011:

Hi Benjamin,thanks so much for this description of your interview,it is very informative.I am now more confident about my interview next week.

brutz on February 13, 2011:

Thanks for that man really informative Cheers :)

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