Is the Wish App Legit or a Scam: The Real Reasons Why It's so Cheap

Updated on September 24, 2019
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Katy tests money-saving apps to find ones that are legitimate, easy to use, and effective to share with readers.

Is Wish Legit?

The Wish shopping app features crazy low prices on a lot of fashion items and accessories for men and women.

So, what's the catch?

Shopping on Wish is risky. It's hard to know if the products are genuine until you order and receive them.

Wish is as legit as Amazon and eBay. The company is real and there are real people selling products on the site.

But since the sellers on Wish are located all over the world (but mostly in China), shipping takes longer, and product quality is lower. Just follow these tips to understand where the products you order comes from so that you know what to expect before checking out a shopping cart.

Where Do the Products on Wish Come From?

Look at where the stuff on Wish comes from and you'll understand why the prices are so low. Wish is a mobile shopping site that connects buyers directly to individual merchants selling merchandise made in Chinese factories.

Many big retailers ship directly from China to Western countries like the US, UK and Canada successfully.

Unlike most online shopping experiences, where you buy from a retailer, an item from Wish comes directly from the factory. There are no middlemen, which means lower prices and less quality-control.

The Reason Stuff Is so Cheap on Wish

There's no middleman, no brick-and-mortar store, no employees restocking shelves, and no advertising money spent promoting a single shopping site. The savings go directly to the customer.

But there are some downsides to this stripped-down model. Read on!

Are Wish Products Fake?

The website and the app are definitely real: You order something, pay with your credit card, and the items will get delivered (eventually). But are the products offered fakes?

Wish doesn't sell many brands that are available in the United States. You'll find knock-offs of common brands. The quality is definitely lower than items in other stores or shopping sites, but if you're willing to take the chance, Wish can be a great value.

Source

Cons of Shopping on Wish.com

Women's Clothing

The sizing is a gamble when ordering from Wish. Look at customer product photos and reviews to get a good idea of what size you should order.

Material and stitching is definitely cheap but can be appropriate for certain casual items. Sweaters, hoodies, and accessories make good Wish buys when you don't need the highest quality.

I tried ordering two tops from Wish. They were much more sheer than they looked in the picture. The V-neck peasant blouse I purchased was way too big. The other was a white long-sleeved shirt that looks okay but is made of cheap, breathable material. I learned to not order clothing to wear to work and stick to the casual or novelty items.

For clothing I'd recommend a site like Shein (which is actually legit) if you are looking for major steals from on trendy pieces. They ship straight from China and are less risky with fit and descriptions.

Is Personal Data Safe on Wish.com?

One of the biggest concerns some users have about Wish.com is that the site displays full user names on the profiles linked to wish lists. This means that your wish lists aren't private and any items you put on your lists show your real name.

In its privacy policy Wish.com says that they collect information about customers in two ways:

  • When customers sign up and purchase products Wish.com asks for name, email address, payment method information, shipping address, phone number, and social media account credentials.
  • Wish.com collects other data automatically, including your computer's IP address, location information (they say they ask for customer permission before obtaining specific GPS data), social network profile data, the browser you use, usage data including where you click and how much time you spend on pages.

With these things in mind Wish.com appears to be as safe for personal data as any other shopping site, and all sites can potentially be hacked.

Pros of Shopping on Wish.com

Legit Electronics from Wish

Purchasing electronics from Wish is hit or miss. Expect the audio quality from speakers or earbuds to be poor. Cables, like USB or HDMI, will work but they might not be as robust or last as long as their more expensive counterparts. A flash drive or storage device from Wish will also work as promised, which can be a great way to get cheap data storage. Bluetooth is also surprisingly reliable.

I recently received a pair of noise-cancelling Bluetooth headphones from Wish. While the sound quality isn't spectacular, the Bluetooth always connects and it's great to have when traveling or going for walks. Pretty good for $10.

Many of the electronics you buy in the U.S. come from Asian countries anyway, so the products don't differ too much. Think twice before buying anything that requires customer support, however, like a tablet or a smartwatch.

Source

Beware of Deceptive Product Photos and Descriptions on Wish.com

There are going to be sacrifices in the order process when you buy directly from any factory. Though they cost more, the US-based retail stores serve an important purpose as middlemen to smooth the way for the customer.

Skipping the retailer entirely leaves the potential for a few drawbacks:

  • Mislabeled items
  • Wrong sizing in clothes
  • Inaccurate descriptions and photos of products
  • Poor customer service

Most of the time the customer receives exactly what they paid for from Wish. This requires that the item from the factory matches the description and pictures of the item in the app, which can be difficult in translation to English. Order from Wish often enough and eventually the product you ordered in the app will turn out to be slightly different than the item that shows up in your mailbox.

What About You?

What was your experience shopping on Wish like?

See results

How to Avoid Getting Scammed on Wish

Read Reviews Carefully!

The best way to avoid being disappointed by products sold on Wish.com is to do your research before purchasing. Read through customer reviews. Look at photos that other customers have posted of the product they actually received. Users can also leave star ratings for merchants, but these aren't as useful as written descriptions and photos.

It takes some work to have a good experience with Wish.com. Since it's a global marketplace, customers and merchants are located all over the world. Product descriptions and reviews may be written by people whose English is not fluent. Find as much information as you can about the product you're interested in and its merchant before purchasing.

Apps that Aren't a Scam

Like Wish, apps that sound too good to be true usually are. But also like Wish they can be invaluable if you know how to use them correctly.

Here are some other apps that help you earn or save money, with some important caveats:

Mercari - Buy gently used or totally new stuff or sell your old stuff. Find some great deals but you need to be really thorough when looking through items to spot scammers.

Earnin - Automatic advance on your paycheck. There's no fees but it can be a slippery slope when used all the time.

Acorns - Invest the spare change from your transactions. It's super easy to start investing but it won't get you rich quick. Also, make sure to read about the fees before you start.

Ibotta - Get cash back from grocery receipts. They've expanded ways to earn cash back but is usually only worth the effort if you buy mostly brand name items.

These are great apps but it pays to look through the reviews and see if they're right for you.

Some Drawbacks to Shopping on Wish.com

Shipping Takes Forever

The number one complaint about shopping on Wish is that items can take several weeks to arrive. Some might show up within five to seven days, but other orders may take a month to arrive.

Inconsistent Clothing Sizes

Clothes sizes on Wish is another issue. Asian and American sizing don't translate well and this is made worse by the fact that most Chinese factory-made items do not carry a size label. Customers that shop for clothes on Wish are often left wondering whether the "medium" they ordered, but which was small enough to fit a child, is really an "extra small" or just a factory mistake.

Poor Customer Service

The other downside of buying from a foreign factory is the customer service support is not very strong. With a retailer between you and the factory, the customer service experience is a lot better for the customer because that retailer has a reputation to uphold. The out-of-country factory has less direct stake in keeping you happy so it's up to Wish to communicate between the customer and the factory. This can lead to a lot of frustration from customers.

Making Returns on Wish.com

If you do get an item that differs from the item you ordered, is it possible to return the item to Wish for a refund? Yes, returns are possible, but they are not very easy.

Wish does offer returns and refunds, but they don't refund the initial shipping cost (usually pretty low) and you can expect to deal with a clunky customer service process.

How to Make a Return on the Wish App

Initiate a return to Wish through the app. You will message back and forth with customer service and they will send you a shipping label to return the item. Wish does not list a phone number so it is hard to contact someone directly. There is also no obvious option to escalate the customer service concern to someone else if the rep is not satisfying your concerns.

My Terrible Experience Trying to Return an Item

In my experience Wish is very good about issuing refunds, but the return process isn't friendly, as I unfortunately discovered first-hand. I bought a PAX 3 vaporizer as a Christmas present, hoping to get a deal. But the product that arrived was a clear knock-off, so I initiated a return. I was allowed 60 days to return the item but the customer service rep stalled and ignored me for long enough that the 60 days vanished. I had no option other than to say good-bye to that $85.

With the low cost of items on Wish, it seems like they make the return process difficult so most people will choose to eat the cost of a $3 item instead of fighting customer service.

What About You?

Have you returned an item to Wish.com?

See results

Buying Wish Items for Resale

Since Wish is essentially a distributor you could make a good profit by buying cheap items and then reselling them. This is usually done through a drop shipping website. Another online option is using an Ebay store.

If you use Wish as a source for reselling you'll have better results if you add some value to the item in the process. Otherwise, your customers can just buy directly from Wish.

How do you add value?

Any way that you can reduce the risk for the customer will be adding value. You can take more accurate photos and post them so buyers are more informed.

Wish vs. eBay

The same cheap, fast-fashion clothing items from China can be found on eBay too. So what's the difference?

The eBay sellers with similar items usually have slightly higher prices so they can still make a profit after paying eBay's fees. They may also charge a bit more for shipping because they don't have the ability to do bulk shipping orders like Wish.

But a transaction on eBay is easier to dispute if you run into problems as a buyer. Also, the item descriptions tend to have more information, letting you get a better idea before you purchase.

© 2018 Katy Medium

Comments

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    • profile image

      Elijah jeanleon 

      5 hours ago

      I will NEVER...I repeat NEVER order from Wish AGAIN...It's just not safe.....

    • profile image

      Mbode Mutah 

      2 days ago

      I ordered a product on wish, product is supposed to be delivered 14 of this month but up to now am yet to recieve it.

    • profile image

      neo 

      3 days ago

      still waiting for my order, there is no tracking numbers from wish

      no communication about my order

    • profile image

      evelyn 

      3 days ago

      still waiting my for order,almost a month

    • profile image

      LadyAleta 

      5 days ago

      I ordered just one of 6 different colors of cat collars (a total of 6 collars). They sent me 2 of each color and charged me for 12 instead of the 6 I ordered. (I ordered other products at the same time so I didn't catch the cost difference.) When I contacted them online, they only give choices that are not acceptable to click. I contacted CS and they say to send back. I say send me a prepaid label. They say they don't do that. They won't refund until they get products back. I say I shouldn't have to pay to ship back their mistake. I sent them a copy of the order where it shows I only ordered one of each. We are not speaking of duplicate orders but one order. They keep saying I ordered two of each and so the hassle continues. Ugh!

    • profile image

      The Savage 

      5 days ago

      I think the main issue most of these reviewers have with Wish is that they are expecting to get something for nothing. If you really think that you are going to get high quality name brand things for $2 then you're just stupid. But if you purchase from them expecting a cheaper version for much less money, you womt be disappointed. I have used Wish for years, buying many of my screen protectors, cell phone cases, chargers, etc. from them. They may only last half as long, but if they're a third of the price I've still saved money. I have returned several items, and was always refunded my money within a few hours without ever returning the item. I have NEVER experienced a security issue, and have always received great customer service. You babies need to quit crying about your little hurt feelings, and if you want an Amazon-like experience, go buy from Amazon and spend triple the money.

    • profile image

      Richard 

      7 days ago

      Order was duplicated and deducted from my bank account twice. Same day I advised them and asked for cancellation of one of the two. Since then I have had around 50 communications where they ask for the info again and mostly respond in a foreign language despite requests to use English. So the both goods arrived separately and I ask to return the duplicated goods but same automated email responses from customer service avoiding handling the problem and using up the return time window.

      One item I ordered at the same time still hasn't arrived but it is a smaller value.

      The goods that did arrive were useless knock offs too but I was prepared to accept one and learn my lesson. However I can now see from the comments that this site is a scam just delivering reasonable items about 5% of the time to stay in business taking people's money for nothing or rubbish the majority of the time. Its a good formula for the Russian and Chinese owners but a bad one for consumers. Just adding my personal experience and comments to help others. Try it at your own risk abd prepare to be scammed. Good luck

    • profile image

      Judy glaser 

      11 days ago

      I ordered 2 items adding up to $9.29 I was charged multiple times adding up to almost $200

      When I called them I could only email them no one answers

      If my money is not put back in my account there’s going to be big trouble for them

      Also there is nothing that shows on My order for all the money I was charged

      Never again will I order anything from them all I know is that my money Better be Returned

      What kind of a company is this???

    • profile image

      Mick Chudy, Oregon 

      12 days ago

      Well thanks for all the reviews. I was shown the wish website by a friend who bought motorcycle parts successfully. I was in the middle of reading terms and conditions before I signed up and realized that something was fishy about the whole thing. Then I read your comments and decided it's just like playing video poker, you can put money in but you may loose every penny. So I decided to pass with my credit card info, however if I feel like gambling I'll buy a prepaid card and hit the slots, ha ha. Thanks again for taking the time to warn us.

    • profile image

      Naeem Iqbal 

      2 weeks ago

      Wish used to be very good and quality was good but recently cell phones and laptops are totally fake and bad quality. I had a terrible experience buying two phones and a lap tops which were supposed to have high specs but I was very disappointed that they were fake. I must admit they are good with refunds but why would you want to waste time and your money stcuk for a fake item.

    • profile image

      samuel 

      2 weeks ago

      am so confused about wish

    • profile image

      Tom 

      2 weeks ago

      My concern is whether Wish products are made with child labor or other exploited workers. Can this be addressed?

    • profile image

      limhong 

      2 weeks ago

      i order about 11 stuff from the wish app and it have been 2 month and it had not arrived yet

    • profile image

      sirisha tandra 

      2 weeks ago

      idiotic app fraud reduced my amount for products i dnt ordered

    • profile image

      Irene Williams 

      2 weeks ago

      Irene Williams

      Oct 29, 14:55 PDT

      I ordered some items from my Wish app on Sunday 27/10/2019 at 10:16:40 A.M Nigerian time and made a full payment for the items I ordered amounting to USD125.31 (#45,738.15). I received a massage on Tuesday 29/10/2019 that my orders has been cancelled and refunded to my account.

      (A) I did not apply for a refund of the purchases I made from wish at any time.

      (B) I did not at any time send a message for a refund on the items I purchased

      (C) You asked for a screen shot of my recent purchase from you to verify my account, that I did and not to cancell my orders.

      Please abort the refund process as it did not emanate from me.

      Yours Sincerely,

      Irene.

    • profile image

      Natalia Mikkro 

      2 weeks ago

      I really loved your effort you put into your statement's:) everyone always wants to know about wish and everyone has different experiences. While the same products can be sold by multiple merchants at a time, and price differs from free to $5.00 so can the quality. You brought up points I never really considered and Im thankful for finding your post. Theres so much to say about this website and Im always intrested in hearing others experiences. Im a big wish shopper and ive gotten wonderful deals ( pat McGrath mothership eyeshadow palette collection a value of around $100 + a palette. I got the collection of three gorgeous pallets for $30.00 shipping was less then ten. I could not believe when they showed up LEGIT!! But I also purchased a it! Cosmetics powder that clearly was a dupe, i even went to the website on the packaging tjat went to the REAL website which did not show the product that was mimicking it!. It looked kinda legit but I could tell easily since it is a product im very familiar with. I showed them my proof and they gave me my money back with no issue and they kept up my review warning others. There have been muliple times i attempted to reach customer service, did not ask for a refund just seeking to speak about something and they just threw me my money back and closed the case. I often wonder if a customer complains, is there a possibility that merchant could cut you off persay? Its just a theory. Ive also gotten really really screwed. As you said really read the ad. Once i went crazy over 6 eyeshadow palettes that were namebrand but only one photo and no reviews. Also not verified by wish... i should of known better but I got stupid and ordered a couple, they refunded me my money back two hours later....i was really wanting that product so i clicked on it and all of a sudden they were in stock but 1 dollar more. Stange but ai went for it and it went through. I later orderd a total of 6 all within the same week. Those wre the ONLY product to NEVER show up. I also didnt get all my money back but customer support was cool, it was that particular vender that also i could never get ahold of. I tracked down their e mail and everything. Ive gotten crappy products but only that vender was a problem. Shipping is usually quick for me. I live in Metro Detroit so I know that has sometjing to do with it. When I lived in a more rural area it did take a long time. But, honestly ive really liked wish. But heres my secret.... if you scroll down the left panel and click more shopping it takes you too other apps, one directed for electronics, one for kuds I think, and the one I use Cute. For beauty products and accessories. Since using cute.com its really the same site just set up a little differently. I always find legit makeup at super low prices, the packaging is much much better, prices so low its crazy, and everything ships within 2 weeks. And they will put on the package if its a lipgloss or palette, they are not discreet and i found once that could be a very bad thing. My boyfriend and I ordered a lil something something and the mailman weve had for years, he always leaves my wish/cute packages in a specific location i prefer over the mailbox. Well... he read it, it wasnt hard to miss :/ and I still can't look him in the face. Oh well. I had more problems until i found the link to cute. But even with the cons I had way more pros!!

    • profile image

      Amego joy 

      2 weeks ago

      hello thanks for all the information l have gotten here, very helpful, my problem is that its taking for ever to get the items I ordered for on wish and now l can't reach the customer support service and my order history has been shut down as well, l feel very bad.. I don't know how to reach anyone now

    • profile image

      Epic-wabbit 

      2 weeks ago

      I purchase a lot from wish. But you have to be careful of what and how much. Electronics are all knockoffs, the storage devices lie about size(bought 512gb stores about 60gb before it loses files) , the shipping takes forever, but the deals are epic. I have bought coins, rings and other items like that and they show up and are legit.

      Returns are a little annoying but I have been successful for the 2 returns I've had in over 100 items purchased.

      Wish is good but has its problems, but it is worth it for a lot of items. Just need buyer awareness.

    • profile image

      Diane 

      2 weeks ago

      Wish.com steals photos of listings from shops on sites like Ebay and Etsy and then makes it look like the products are coming from sellers on their site. Their main objective is to obtain credit card information from buyers who think they are getting a deal. Buyer beware. Check out the site: Ripoff Report to see what other buyers are saying.

    • profile image

      Jason 

      2 weeks ago

      My wife's account was hacked and there is no personal customer service contact number to dispute the charges. The person hacked and changed the email on the account allowing full access to my wife;s account. Wish hasn't replied to this point

    • profile image

      Mz Yoda 

      3 weeks ago

      NO COMBINE SHIPPING!!!!! TERRIBLY DISCOURAGING.

      AT LEAST 2 OF THE ITEM'S THAT ARE LESS EXPENSIVE...

      I WANT TO BUY THESE MECHANICAL PENCILS 93 CENT EACH 4 COLOR OPTIONS. IF I ORDER EACH COLOR IT COST AROUND $2.00 EA TO SHIP.. SOMETIMES SHIPPING COST MORE THEN YOUR ITEMS..LOL CRAZY RIGHT.

      EBAY MOST SELLERS OFFER COMBINE SHIPPING.

      EBAY SOME SELLERS IN USA do the same.

      Thanks for your information

    • profile image

      JohnPoland 

      3 weeks ago

      Little update to this article - Did you know that Wish.com is doing big expansion on European market now. They offer local stores good contitions for enable customers to pick up goods from local stores immediately after buying - this push theam ahead befor ali express - in my country is around 100 stores but I know that % of stores in other European countries is much higher and grom much faster. Wish also give to stores manager special employ discount code even 50 % off like this one XPXJGJY to give local customers and their are paid for that - code works and is unique for each store but its stronger then any other in the app - This is smart plan that can change thisk of buying in future but also can double china stuff around us Greetings from Poland everyone I hope my post was worth reading

    • profile image

      Viktor 

      3 weeks ago

      Is it real that Samsung S10+ is available for 92 euros + shipping 11? In Europe such smartphone price is 900.- euros

    • profile image

      Susan Renton 

      3 weeks ago

      Just to be safe you should delete your Wish account and close any bank or credit card you used to pay them with.

    • profile image

      Rosemary Bush 

      3 weeks ago

      I started to receive unwanted emails from wish, all in Greek! Never bought from them don't want to buy from them and can't find out how to unsubscribe.

    • profile image

      Stephen Caldis 

      3 weeks ago

      I was sent the wrong article by Wish. I returned the article by return mail to the Australian postal address . From there I did not get a refund nor the article. All I got was push back and more questions and they did nothing to contact the person who I sent the article back too. I am out of pocket for what I paid for no article and no refund. There mistake that I paid for. I would not buy from them.

    • profile image

      Ron 

      3 weeks ago

      If Wish does not honor your return request and issue a credit, you can dispute the charge with your credit card company. Mine knows that Wish is a deadbeat. Tell Wish that you are doing this you are likely to get better treatment, hopefully a refund.

    • profile image

      SUSAN VAN RENSBURG 

      4 weeks ago

      I HAVE BEEN WAITING SINCE MAY 2019 FOR MY ORDER IT IS NOW OCTOBER 2019 STILL NO ORDER HOW COME IT TAKES THIS LONG AND TO TRY TRACE AN ORDER IS TOTALLY USELESS WHAT CAN I DO NOW

    • profile image

      Albert Williams 

      4 weeks ago

      I'm requesting a refund because the items ordered was not what I ordered all the shoes was black when I ordered three pair of shoes 1black 1brown and 1black and brown you sent me all black. I would like for my money to be put back on my card. Thank you

    • profile image

      Ahmad alsheikh 

      4 weeks ago

      I have ordered shoes from the month of AIG and so far has not arrived

    • profile image

      pat0428@comcast.nrt 

      4 weeks ago

      i bought a jacket and phone cover from wish.com well the jacket was way to small and so was the phone cover. no big deal i just used them as gifts, but since then they sent me fake money on 3 different occasions that i did not order but they took the money out of my checking account. what i would like to know is there anything i can do about this?

    • profile image

      Teddy Karhono 

      4 weeks ago

      It is only fake online shopping.

      100% cancellation our order for promotion items. Accumulated our cancelled fund..

      Not recommended..!!

    • profile image

      Carie Anderson 

      4 weeks ago

      All of my refunds have been reduced to .50 per item and .25 for shipping. They owe me approximately $200.00 dollars in actual prices from the refunds that they initiated do to a product not being available. What am I supposed to do? Preferably before may husband divorces me!

    • profile image

      Meaghan 

      4 weeks ago

      I posted before but forgot to mention that Wish scams the heck out of you for shipping fees. Each item has a shipping fee which adds up for sure. Then they ship them altogether in the same packaging so you therefore just paid all this money for shipping multiple packages they snuck into one. Did they refund me the extra shipping costs I paid when they placed it all into one bubble enevelope? No they did not!! Also, I have had multiple items randomly RTS before ever leaving the shipping country!

    • profile image

      Matt 

      4 weeks ago

      Wish is an absolute scam. Two items didn't make it through customs because the seller tried to sell counterfeit knock offs and a few rings were stamped 14K and 925S but were nothing but (had a jeweller take a look). Everything I have ordered from Wish- absolutely everything was not what the seller said it was. I am still fighting for a refund on a Pet Nail Grinder that the seller put an absolutely different grinder in the box of the one I thought I was getting! Usually Wish is quick to refund the fake and broken items but they could do a much better job of removing any fraudulent sellers BEFORE people like us get scammed!! I'll stick with my Amazon unless specifically looking for a cheapy item I feel like waiting months for!

    • profile image

      Meaghan 

      4 weeks ago

      Wish is a terrible site. Out of the 30 items I have ordered, 3 were accurate to the seller's ad. The rings were sold as either gold or 925 silver but weren't, the clothing claimed to be US sizes but weren't, the watch didn't work, etc etc etc. One ring was even stamped 925S on it but the plastic beads fell off and "silver" washed away after a week. Upon investigation I have found that a lot of the 4 and 5 star ratings are paid to do so. Sadly I found out the hard way!!! Thankfully though, the few items that turned out were great and Wish is always quick to refund the items that turn out to be counterfeit or fake it broken!!

    • Ken Burgess profile image

      Ken Burgess 

      4 weeks ago from Florida

      This was very informative, and what is great is that I typed into search "what is wish.com" and this is the very top article to appear!

      Question answered!

    • profile image

      melvin green 

      5 weeks ago

      i ordered goods the 22nd of sep its the 15th of oct now still no goods

    • profile image

      yvonne harvey 

      5 weeks ago

      i havent used WISH, but have just been told about it, i might some xmas things, can only try,

    • profile image

      linda gilje 

      5 weeks ago

      How come our country is lined to wish when so many people are not getting what they ordered & they will not show you all your orders nor will they let you ask them where an item is at

    • profile image

      JAYARAM P N 

      5 weeks ago

      Initially I ordered for one item for INR. 36.- and I put few more on the cart. But Wish took those in cart also as order and taken INR. 26,139 from my Credit card account.

      I have find ways to get the refund. Wish says if the items are not ordered with a limitted quantity, they will refund the money. in this case I have my own doubts.

    • profile image

      Larry 

      5 weeks ago

      I love Wish. Use it for buying cheap products that you are willing to wait for a few weeks to receive.

    • profile image

      Michaelanne 

      5 weeks ago

      Wish lies about their products. Sterling silver rings, supposedly stamped 925 are not sterling and not stamped. They are painted silver which quickly wears off exposing the copper underneath. Leather shoes are NOT leather.

    • profile image

      My business 

      5 weeks ago

      Absolute garbage..fraud committed and postage overcharging to name a few cons

    • profile image

      Sammy1952 

      5 weeks ago

      Been a member of Wish for 3 years but never found anything to be cheaper or same quality from comments from previous purchasers.

      3 days ago I went to make a purchase but before payment I checked my shipping address only to find my account had been hacked with shipping address in the USA and not Australia where I live, contacted Wish customer service left a message & still waiting for a reply, you would think when someone complains of there account being hacked & that's the only way my address could've been changed action on there part would've been expedited.

      My niece purchased a petrol fire fighting pump from Wish $350 plus shipping & it wouldn't even start and now she has the laborious process of trying to get a refund.

      I buy from Aliexpress great communication with shipping 3 to 4 weeks but if I need it sooner I check Ebay & generally for a small amount extra my shipping time is much reduced.

      Purchased a pair of prescription glasses off Aliexpress with photochromic coating including shipping $38 with just under 3 weeks delivery ( same as optometrists here) although cost would have been at least $200 more.

      Never felt any security issues with Aliexpress or Ebay BUT Wish yes steer clear.

    • profile image

      Truby Belvedresi 

      6 weeks ago

      I would like 2 top AR tell you about wish itself I will not shop there anymore there sales tax as much as what you order you don't get your order on time and if you do the order is not right so please give me some kind of things from y'all to tell me so I would go back to that site thank you very much true b belvedere easy.

    • profile image

      Gileckpenny@gmail.com 

      6 weeks ago

      I ordered on wish and they sent confirmation to the wrong email address and I can't get ahold of anybody to fix this so I want to cancel the order and I don't know what to do

    • profile image

      adham 

      6 weeks ago

      If i buy Headphones Or speakers ( for example power beats pro ) am i going to receive an original beats Bluetooth headphones or just a copy ??

    • profile image

      Layla 

      6 weeks ago

      Wish is a great site for cheap apparel and fun gifts. It’s not a scam, I’ve never had a problem.

    • profile image

      My business 

      6 weeks ago

      Worst site ever..you are buying the same rubbish from Asia as in EBay..the big difference is eBay give you better service direct mouth to mouth

      and guarantee your goods on refunds plus many other benefits..Wish worst thing the limited questions and answers, its hell and back again trying to get them to understand your issue..HIGHLY TIME CONSUMING..

    • profile image

      Nysh 

      6 weeks ago

      Hello,

      I'm new wish, the first item I saw was an jacket and its cost and shipping is free. I placed the order but not sure if I can trust it, the most comments are positive still me paying nothing to wish kinda concerns me. Can I trust wish?

      Gooddayx

    • profile image

      QOTW 

      6 weeks ago

      I've made a few small purchases and had little to no trouble (even getting a refund on a couple products that I then DIDN'T have to return). But a couple days ago, someone got into my account, used my info to purchase and then return for store credit products worth $500, then used the store credit to buy an ipad/ipod something. I managed to get on the phone with their corporate office. Wish then told me to go to my nearest Walmart, buy the exact same items, and then send them the receipt and they would return my money, plus the money that was stolen. SMH

    • profile image

      Repo Man 

      6 weeks ago

      I had made a legitimate purchase. About the time I left on a trip two weeks ago, someone used my credit card to make 21 purchases of $102.00USD each for the same item. It appears one at a time to scam me the most and avoid exceeding the card limit. I see emails showing 11 of them refunded.

      No sign of this from Credit Card Company. The 1-800- number out of California isn't manned. No response yet in email either. The legitimate purchase I had made was to replace an earlier Wish.com order that I ordered that was just non-functioning garbage.

      Feeling very unconfident about Wish at this point....

    • profile image

      LAshopper 

      6 weeks ago

      You people are ridiculous and sound very ignorant. YOU ARE BUYING FOREIGN GOODS!! It will take time to arrive to you. Same thing if you order from other countries. Packages have to go through customs. They take awhile. What, you think of you order something from a foreign country it’s going to come tomorrow? Please! Have a little patience.

      About the sizing. It is clear some of you either can’t or don’t read. They do not use American sizing! They use Chinese sizing. The sizes run smaller! They have size conversion charts for every clothing item. READ! If you order an XS, for example, it will not be the equivalent to an American XS. It will be a Chinese or European XS. It’s common sense!

      Third, never once have I had an issue cancelling items from wish. You have 30 days to return, like most other retail establishments.

      Yes, some items are not accurately pictured, but that’s why you read the reviews before buying. I have had my share of disappointments from wish, but I also have received some awesome items. For craft supplies, they are the cheapest I have found. The craft supplies are reasonably good quality.

      Lastly, you cannot leave stuff in your cart and purchase later and expect the same price. The prices are timed. For example: it will give you 56 minutes to buy the item at that price. After, it goes up.

      It’s just common sense stuff, people. Geez!

    • profile image

      Bonnie 

      6 weeks ago

      I've ordered dozens of items on Wish, with very few problems. I suggest that people treat Wish as you would a dollar store or garage sale. Buy items (especially apparel) that you consider disposable after use, or buy gag gifts for your friends and family. Wish is not Best Buy or Nordstrom, its thousands of Chinese merchants selling cheap items that take two weeks to deliver.

    • profile image

      DJ 

      6 weeks ago

      Whenever I order anything online, I use my prepaid card, so that way there ain't no way nobody can even get any bank information etc....That is about one of the smartest ways to purchase products online or pay bills like I do. Plus, you put only what amount you want on it, not having your whole account funds to where someone can take it all etc....You all may think about this and I've ordered Wish items for many years, never once had an issue nor a problem with any product or item.

    • profile image

      Marshall 

      6 weeks ago

      Trying to purchase a PlayStation 4 pro but it was super cheap and it got me thinking how can a Chinese company make the real stuff at such a cheap rate and I got discouraged so I tried out a free item, it's a door lock with fingerprint sensor and I actually paid for the shipping which was $0.50 and saw a message that the first processed payment will have the product and that got me confused because they didn't state that before well it's clear to me that wish is a no go zone for shopping

    • profile image

      Jacqueline Pinette 

      7 weeks ago

      I did not received my last order it was a coat !

    • profile image

      Jeremy 

      7 weeks ago

      I agree with some of the comments that sizing is very inconsistent, but if you are into socks, Wish has a huge variety of unusual sock themes. In this case, sizing is not critical. I buy them as gifts and they are always well received, and they are super cheap. Just plan ahead. They take a couple weeks to get delivered.

    • profile image

      Wade 

      7 weeks ago

      I used Wish for all of my safari clothing purchases. They were great and a lot cheaper than domestic retailers. Since they were so inexpensive, when the safari was over, I left the clothing for the locals to use. If you are patient, Wish is a great resource for many items. It is NOT a scam, backed by top venture capitalists with a very savvy team. They are poised to challenge eBay and Amazon.

    • profile image

      Anthony 

      8 weeks ago

      Beware of this Wish Site. They scam buyers and rip them off their money. First, products are different when they arrive which are fake and low quality compared to the photos. Second i requested for a cancellation of orders, they did but still deducted my card and till now has not resolved the request which is 2 months ago. It happened to me. It could happen to you.

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      E. Susilowati 

      8 weeks ago

      I'm living in Indonesia. First transaction report success but next day got email said from Wish The thing was cancelled and will refund in 5 days a head. Second email came said need my ID included pic shown to remove the hold of my account.

      I replied with some question :

      - Why need my ID card and what for?

      - Is it available order from Indonesia?

      But, disappointed feed back. They replied with same texted as they sent the last one before without answer my question.

      I started suspicious. Honestly, i'm interested with collections and prices cheap.

      After i red article above and many comments this line . I decided not to hope for shopping in Wish.

    • profile image

      Gary MCdonald 

      8 weeks ago

      My daughter bought me 12 Prov1 golf balls for £18 the normal retail price is £44 to £49. I told her they must be fake and sure enough when they arived last week they were fake.

    • profile image

      Fei Feng 

      8 weeks ago

      Be aware of this website! The security is horribly week. My account was hacked and my credit card was charged all without notice. However, so far their staff are all evicting the problem, even came up with a device to credit back to make possible another unauthorized payment! Stay away from it!

    • profile image

      Carolyn Ensor 

      8 weeks ago

      I ordered and got my shoes in a month but they tried to use my credit card to set up a pay pal account for me! Be ware.

    • profile image

      Sonya 

      2 months ago

      So I tried Wish, what a scam, all of these "Limited quantity" products pop up, when I add one to my cart it tells me I have 59 minutes 59 seconds to purchase it... I immediately purchased (59 minutes 57 seconds left) the site states that the first payment processed gets the item and the rest of the users will be refunded in 24 hours. I made several purchases, identical products same sellers, different sellers, I figured I'd have to luck into getting at least one of them. 40 purchases all paid for (instant emails of receipts for them and confirmation emails) and 48 hours goes by before I start getting notified that I was not the first transaction processed, there's still 19 I haven't heard anything on.

      Anyway, I requested refunds to my original payment method yet haven't received one cent back. This limited quantity thing just looks to be a scam to me, they claim to offer this or that for very little collect our money - let it set in their account long enough to earn them a little bit of interest ad make us wait until they feel like to actually refund it.

    • profile image

      Enlightened2 

      2 months ago

      Wish is a scam beware... Prices advertised triple when click buy, and when you actually get something at the price shown they take your money then after long time say sale didn't go through in time and will refund in a month? Good way for them to raise money. This company would not last five minutes in Australia as it is misleading. Never again!

    • profile image

      Johnaloop 

      2 months ago

      Wish is a fraud. They took My money and did not deliver the product. Now claim its not Their problem. Criminals

    • profile image

      Sebagtx 

      2 months ago

      Hi all. To those who buy smartphones. I got a new smartphone just few days ago from wish. First off all I had to pay customs fee to receive my parcel. Phone came from Singapore instead of China. Phone looks exactly like on photo very nice. The only problem is specification of the smartphone a way way lower than it should be for example my phone P80/P86 wchich is sold as 10 core, 6gb of ram, 128gb internal storage, front camera 8Mpix and back camera 16Mpix, android 9.1, finger print scanner, face unlock came as: 4core(very slow) 1gb of ram, 14.3gb internal storage!, 2Mpix front cam, 5Mpix rear cam, android 4.4.2 kitkat, fake finger print scanner, ordinary app for face detection unlock. But when u go into phone settings and about phone info it will show Android 9.1, 10core cpu and 128gb internal storage. You have to install some hardware info app from playstore and scan your phone than it will show you real specification of your new phone. I have installed few hardware info apps from playstore just to make sure there is no mistake and i had same results. I reported this to wish and I got my money back. I hope this will help somebody.

    • profile image

      Emilie 

      2 months ago

      You neglected to mention that the product images are in most cases outright stolen from 100% legit businesses of all sizes. Everything from knockoff Nike to knockoff Etsy Handmade clothing, and they aggressively market their misleading images to the customers of the legit businesses. What you will receive will be NOTHING like the image. It’s a total bait and switch scam. No one should be suggesting that purchasing off this app might ever be a good idea if you’re willing to risk it. It’s a 100% scam app and should be banned.

    • profile image

      Steve Carey 

      2 months ago

      I purchased and paid for an item. $ 18.55 through PayPal (thankfully)

      After waiting several weeks, I attempted to follow up with Wish.com. Lots of luck!! They have a solid wall between consumers and anyone in the company, Leave a message and they will get back to you within 2 - 3 days. (I don't kid) After 4 messages, I'm still waiting. On their system, while they could give me my purchase number, they then claimed they have no record of my purchase. Eventually I contacted PayPay and got my money back. NEVER AGAIN will I try WISH.

    • profile image

      John 

      2 months ago

      I would seriously recommend avoiding utilizing Wish for online purchases. I would agree with many of the comments I have read in regards to this “retailer” (I use the term loosely here). Orders are very slow to arriving, quality is very poor, and customer service is nothing more than a facade. The service they are offering has a sense of novelty at present but that will fade very quickly when enough customers experience the nature of the Wish approach to retail marketing.

    • profile image

      Myriam Duval 

      2 months ago

      Just to see if wish was true, I bough 2 ring and I have yet to receive it. I was going to place a order for $300, but now I have my doubt.

    • profile image

      Greg 

      2 months ago

      I have purchased many electronic items from similar Chinese web sites and the worst part is that when you try to return an item the cost of shipping back to China is crazy high in price. One item I ordered was around $3.50 shipping cost to ship to me but return shipping to China was over $30.

    • profile image

      Cookie 

      2 months ago

      Most items are not as good as pictured. Quality is very poor and no cash refunds. I do like the rings. It just gets addictive.

    • profile image

      Carol Jones 

      2 months ago

      I thus far have tried to return an item that was too small I got an answer from wish customer services on the app which I thus far could not download? I am now looking for the boss!

    • profile image

      Heron MaupinI 

      2 months ago

      I got a new card, how do I up date?!?

    • profile image

      Gaby 

      2 months ago

      First used WISH 3 years ago. Slow, but pleased w/ all the items. Since, I've ordered 2-3 shipments, one a dress. Wore it 4 - 5 times, then washed on a gentle cycle...as it has a lace upper and sleeves.

      Sat.I wore it, came home and undressed. As I reached up to take my earrings out, I see my armpits in the mirror, bluish / black bruises...No, it was the dye that was left from the dress onto my SKIN!! NO MORE clothing from there!!! Yes it was difficult to get off!

    • profile image

      Ann Shepler 

      2 months ago

      Did not get all the stuff I ordered, a waste of time and money.

    • profile image

      Mark 

      2 months ago

      I have ordered several items and have still yet to receive anything so I do not have a warm and fuzzy feeling about the company at all. It’s been months so I am not sure at this point that it is worth the hassle to save a few bucks on no brand name items. Time will tell but why it takes literally months to receive simple items I have no idea. I have used eBay and Amazon for decades without this kind of waiting game...

    • profile image

      LINDA 

      2 months ago

      I ORDERED A RING FROM WISH. ORDERED ONE, GOT ONE, WAS CHARGED FOR TWO.NO REFUND.. I ORDERED A "sterling silver " ring that now turns my finger green. the clothing is very inferior. was NOT happy with it at all. live and learn.

    • profile image

      Donna 

      2 months ago

      I will not order again. Think it is a rip off. I ordered a down filled jacket. I received the wrong size and wrong color and NO tags inside to tell you anything about the product. Size, co. name or how to wash it. Also it is not down filled but a cheap fiber fill. Also did not include the carrying case.

    • profile image

      Larry Gomez 

      2 months ago

      It mentioned if I would like to pick up the items at Eva's Fashion. Is this real?

    • profile image

      Jeremy Moon 

      2 months ago

      I have a youtube channel with my brother in law and we were curious about the whole shopping experience with wish, so we thought we would do a video on it - https://www.youtube.com/watch?v=N0uAmCTdx1M&t=... It actually was a pretty easy experience. We are still waiting for the products weeks later, but it was definitely easy to use as a shopping service. There are some ways to get the products sooner, but we chose to go the cheaper option to see how long it would take to get the products.

    • profile image

      Miko 

      2 months ago

      I've ordered plenty of items, they have all shown up and anything that doesn't fit I was refunded immediately. I've gotten lots of socks, underwear, sexy stuff for wife, gadgets, small handy things, great artwork etc and more on the way. So far I really like it, I must be really lucky at least so far.

    • profile image

      No longer a customer 

      2 months ago

      Wish.com is a scam to take people's money... Thier quick to take your money, fake delivery dates, and you never receive the products you order! DO NOT ORDER FROM THEM!!!! No customer service... Horrible company

    • profile image

      Teresa 

      2 months ago

      I will not use this online store again!!! Too much stress!

    • profile image

      Sharon m 

      2 months ago

      I’m trying to retur several items and can’t get anywhere

    • profile image

      Allison 

      2 months ago

      I ordered scrunchies in June and it said that i would get them by August 15, so i'm like that's long but time will go fast. Now it's already August 15 and we didn't get them it had been hours and nothing came. Then it said that i should get them by August 22 because of weather conditions and i'm already like ''SERIOUSLY''. So now it is already August 22 and I still haven't got Anything!! So i'm just curious if im even going to get them at all. i am very disappointed and just hoping that i will be able to get them:(

    • profile image

      debbie johnson 

      2 months ago

      i returned an item ant geti ordered my husband a belt they charged my pa beltsypal for 42bel300.00 process and now still cts he takes a size 42 waist well i returned the o

      package to them i lost the postal reciept of when i sent them back no tracking # no refund....shit we are taslking a $

    • profile image

      K O'reilly 

      2 months ago

      To be honest I have used wish now and then.

      But now its turning sour.

      Not only do things take sooooo long to arrive, if they do, but the quality is usually poor.

      Plus the postage is ridiculous

      £4 postage on a £1 purchase.

      I now check e bay an amazon if i see something on wish,and usually get it cheaper.

      Wont be using them as much anymore.

    • profile image

      Pissed off customer 

      2 months ago

      Wish is nothing more than a scam.

    • profile image

      KGABO 

      3 months ago

      Howhat does this mean ZAR165 under each item? Is this the price foe every country?? I am from SA

    • profile image

      Blair 

      3 months ago

      I have ordered some things that came in quickly. I’ve also had 4 things not come at all. It seems like if you get the product with the coupon code it will not come. I suspect the sellers don’t want to let it go at the cheaper price.

    • profile image

      PJW 

      3 months ago

      trying to buy some shoes for OCC. I click on them and when i select a size or a color the price goes from $2 to $19 and the shipping doubles. is this just me or does it happen to all

    • profile image

      Pansy Hildebrand 

      3 months ago

      I have not received any of my packages and they have no tracking number

    • profile image

      DJ 

      3 months ago

      Have been trying to speak to or get a response that didn't lead me anywhere. And when I thought I was messaging a human they sent me to another page and expected me to PAY $35 to speak to them even though it's all they're fuck up. Im giving up, EBay here I come!! Wish is just too much hassle and there is nothing I can do about it.

      You all got my money and haven't done ANYTHING to help ... Well done Wish, you win and won't see another cent from me. Hope you all feel good about it even though you would have gotten thousands of dollars from me if it worked but the few hundred dollars that are left is probably making you all very happy!!!

    • profile image

      Jared 

      3 months ago

      Do not buy anything off Wish. I bought a very small item NZD18 which never arrived. Out of principal, I have been been trying to get a refund or the goods sent since December last year. Customer service is appalling - it is all automated answers. I have sent over 300 emails and I am still waiting for an intelligent response. DEFINITELY DON'T BUY ANYTHING FROM THEM.

    • profile image

      lawrence e jubelirer 

      3 months ago

      Wish is a total scam. My product never arrived they said they would give me a full refund to my credit card , they gave me half the amount and the other half went into my wish account , fat chance I'm ever going to do business with them again.

    • profile image

      NOT HAPPY 

      3 months ago

      I ordered a LED thanos glove but it came with a non LED one#SPAMMED

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