Is the Wish App Legit or a Scam: The Real Reasons Why It's so Cheap

Updated on February 14, 2019
KCO profile image

Katy tests money-saving apps to find ones that are legitimate, easy-to-use, and effective to share with readers.

Is Wish Legit?

The Wish shopping app features crazy low prices on a lot of fashion items and accessories for men and women.

So, what's the catch?

Shopping on Wish is risky. It's hard to know if the products are genuine until you order and receive them.

Wish is as legit as Amazon and eBay. The company is real and there are real people selling products on the site.

But since the sellers on Wish are located all over the world (but mostly in China), shipping takes longer, and product quality is lower. Just follow these tips to understand where the products you order comes from so that you know what to expect before checking out a shopping cart.

Where Do the Products on Wish Come From?

Look at where the stuff on Wish comes from and you'll understand why the prices are so low. Wish is a mobile shopping site that connects buyers directly to individual merchants selling merchandise made in Chinese factories.

Unlike most online shopping experiences, where you buy from a retailer, an item from Wish comes directly from the factory. There are no middlemen, which means lower prices and less quality-control.

The Reason Stuff Is so Cheap on Wish

There's no middleman, no brick-and-mortar store, no employees restocking shelves, and no advertising money spent promoting a single shopping site. The savings go directly to the customer.

But there are some downsides to this stripped-down model. Read on!

Are Wish Products Fake?

The website and the app are definitely real: You order something, pay with your credit card, and the items will get delivered (eventually). But are the products offered fakes?

Wish doesn't sell many brands that are available in the United States. You'll find knock-offs of common brands. The quality is definitely lower than items in other stores or shopping sites, but if you're willing to take the chance, Wish can be a great value.

Source

Cons of Shopping on Wish.com

Women's Clothing

The sizing is a gamble when ordering from Wish. Look at customer product photos and reviews to get a good idea of what size you should order.

Material and stitching is definitely cheap but can be appropriate for certain casual items. Sweaters, hoodies, and accessories make good Wish buys when you don't need the highest quality.

I tried ordering two tops from Wish. They were much more sheer than they looked in the picture. The V-neck peasant blouse I purchased was way too big. The other was a white long-sleeved shirt that looks okay but is made of cheap, breathable material. I learned to not order clothing to wear to work and stick to the casual or novelty items.

Is Personal Data Safe on Wish.com?

One of the biggest concerns some users have about Wish.com is that the site displays full user names on the profiles linked to wish lists. This means that your wish lists aren't private and any items you put on your lists show your real name.

In its privacy policy Wish.com says that they collect information about customers in two ways:

  • When customers sign up and purchase products Wish.com asks for name, email address, payment method information, shipping address, phone number, and social media account credentials.
  • Wish.com collects other data automatically, including your computer's IP address, location information (they say they ask for customer permission before obtaining specific GPS data), social network profile data, the browser you use, usage data including where you click and how much time you spend on pages.

With these things in mind Wish.com appears to be as safe for personal data as any other shopping site, and all sites can potentially be hacked.

Pros of Shopping on Wish.com

Legit Electronics from Wish

Purchasing electronics from Wish is hit or miss. Expect the audio quality from speakers or earbuds to be poor. Cables, like USB or HDMI, will work but they might not be as robust or last as long as their more expensive counterparts. A flash drive or storage device from Wish will also work as promised, which can be a great way to get cheap data storage. Bluetooth is also surprisingly reliable.

I recently received a pair of noise-cancelling Bluetooth headphones from Wish. While the sound quality isn't spectacular, the Bluetooth always connects and it's great to have when traveling or going for walks. Pretty good for $10.

Many of the electronics you buy in the U.S. come from Asian countries anyway, so the products don't differ too much. Think twice before buying anything that requires customer support, however, like a tablet or a smartwatch.

Source

Beware of Deceptive Product Photos and Descriptions on Wish.com

There are going to be sacrifices in the order process when you buy directly from any factory. Though they cost more, the US-based retail stores serve an important purpose as middlemen to smooth the way for the customer.

Skipping the retailer entirely leaves the potential for a few drawbacks:

  • Mislabeled items
  • Wrong sizing in clothes
  • Inaccurate descriptions and photos of products
  • Poor customer service

Most of the time the customer receives exactly what they paid for from Wish. This requires that the item from the factory matches the description and pictures of the item in the app, which can be difficult in translation to English. Order from Wish often enough and eventually the product you ordered in the app will turn out to be slightly different than the item that shows up in your mailbox.

What About You?

What was your experience shopping on Wish like?

See results

How to Avoid Getting Scammed on Wish

Read Reviews Carefully!

The best way to avoid being disappointed by products sold on Wish.com is to do your research before purchasing. Read through customer reviews. Look at photos that other customers have posted of the product they actually received. Users can also leave star ratings for merchants, but these aren't as useful as written descriptions and photos.

It takes some work to have a good experience with Wish.com. Since it's a global marketplace, customers and merchants are located all over the world. Product descriptions and reviews may be written by people whose English is not fluent. Find as much information as you can about the product you're interested in and its merchant before purchasing.

Some Drawbacks to Shopping on Wish.com

Shipping Takes Forever

The number one complaint about shopping on Wish is that items can take several weeks to arrive. Some might show up within five to seven days, but other orders may take a month to arrive.

Inconsistent Clothing Sizes

Clothes sizes on Wish is another issue. Asian and American sizing don't translate well and this is made worse by the fact that most Chinese factory-made items do not carry a size label. Customers that shop for clothes on Wish are often left wondering whether the "medium" they ordered, but which was small enough to fit a child, is really an "extra small" or just a factory mistake.

Poor Customer Service

The other downside of buying from a foreign factory is the customer service support is not very strong. With a retailer between you and the factory, the customer service experience is a lot better for the customer because that retailer has a reputation to uphold. The out-of-country factory has less direct stake in keeping you happy so it's up to Wish to communicate between the customer and the factory. This can lead to a lot of frustration from customers.

Making Returns on Wish.com

If you do get an item that differs from the item you ordered, is it possible to return the item to Wish for a refund? Yes, returns are possible, but they are not very easy.

Wish does offer returns and refunds, but they don't refund the initial shipping cost (usually pretty low) and you can expect to deal with a clunky customer service process.

How to Make a Return on the Wish App

Initiate a return to Wish through the app. You will message back and forth with customer service and they will send you a shipping label to return the item. Wish does not list a phone number so it is hard to contact someone directly. There is also no obvious option to escalate the customer service concern to someone else if the rep is not satisfying your concerns.

My Terrible Experience Trying to Return an Item

In my experience Wish is very good about issuing refunds, but the return process isn't friendly, as I unfortunately discovered first-hand. I bought a PAX 3 vaporizer as a Christmas present, hoping to get a deal. But the product that arrived was a clear knock-off, so I initiated a return. I was allowed 60 days to return the item but the customer service rep stalled and ignored me for long enough that the 60 days vanished. I had no option other than to say good-bye to that $85.

With the low cost of items on Wish, it seems like they make the return process difficult so most people will choose to eat the cost of a $3 item instead of fighting customer service.

What About You?

Have you returned an item to Wish.com?

See results

Buying Wish Items for Resale

Since Wish is essentially a distributor you could make a good profit by buying cheap items and then reselling them. This is usually done through a drop shipping website. Another online option is using an Ebay store.

If you use Wish as a source for reselling you'll have better results if you add some value to the item in the process. Otherwise, your customers can just buy directly from Wish.

How do you add value?

Any way that you can reduce the risk for the customer will be adding value. You can take more accurate photos and post them so buyers are more informed.


Other Money-Saving Apps

Shopping on Wish isn't the only way to save money with your phone. A few other Asian bargain apps like Geek are on the market.

Cash reward apps will give you a percentage of your purchase back from major retailers. Drop is one example, read the Drop review before downloading.

Apps like Ibotta and Checkout 51 work a little differently. After you scan your receipt they give you cash back on certain grocery items.

Wish vs. eBay

The same cheap, fast-fashion clothing items from China can be found on eBay too. So what's the difference?

The eBay sellers with similar items usually have slightly higher prices so they can still make a profit after paying eBay's fees. They may also charge a bit more for shipping because they don't have the ability to do bulk shipping orders like Wish.

But a transaction on eBay is easier to dispute if you run into problems as a buyer. Also, the item descriptions tend to have more information, letting you get a better idea before you purchase.

© 2018 Katy Medium

Comments

    0 of 8192 characters used
    Post Comment
    • profile image

      Robp144 

      13 hours ago

      Here is some advise if you are intent on shopping on Wish especially for jewelry. As you are browsing and you click on the items you like, it will have pictures and a brief ad description of the product. Do not solely rely on that ad description. Scroll down and find the word description. Click on it. You may discover that the ad description does not match the product description. Be sure to make that comparison. For example, they will say on the ad description Sona simulated diamond. A Sona simulated diamond is the closest to a diamond you can buy. They are not cheap. But read the product description. Often it will say what the diamond really is. Often it is a cubic zirconia.

      Some ads will say Sona simulated diamond and the product description will say high quality simulated diamond (not a cubic zircon). This is deceptive. First, you are not going to get a Sona diamond for free or up to 5 dollars. Second, there is no such thing as a cubic zircon. There is zircon and there is cubic zirconia. The two are very different gems. Zircon has a hardness of 6 on the MO scale. Cubic zirconia has a hardness of 8 to 8.5. Moissanite is a 9 and Sona a 9.5. A real diamond is a 10. It appears that they say not a cubic zircon to throw you off making you think they are saying not a cubic zirconia. In actuallity it is a cubic zirconia. They cannot be dinged for false adversising because they use the word zircon instead of zirconia. What they are doing is hoping to capitalize on our ignorance and use word trickery.

      Some jewelry will say 925 sterling silver. What they will not tell you in most cases is if it is plated or solid. I have bought pieces that say 925 silver only to find out later it is plated. Even if they use the word solid 925 silver, ask if you buy if it is truly solid. Sometimes it is, sometimes not. They use the term solid to describe not what the ring is made of but that the silver is genuine 925. So again ask questions. If you feel like the item has been misrepresented often times they will refund your cost including shipping. The same applies with 14 or 18K jewelry

      Some will outright lie as I mentioned in my previous comment. You cannot ask questions before you buy anything. To me this is unethical. If you do buy, it is a good idea to ask questions which they will allow once the piece of jewelry is in the processing stage. Unfortunately they will not respond before the item ships. The only time you can cancel a purchase is during the processing stage or the confirmation stage. However, during the confirmation stage the only choice you have is to click cancel item, continue with purchase, or nevermind. You still are not able to ask questions during the confirmation stage. Once it moves to processing you can ask questions but by the time you get your answers the item has shipped. At this point you cannot cancel of course.

      Some product descriptions will say plated with platinum. Often times after inquiries it is often plated not with platinum but with white gold that will wear off in a few months.

      When buying 925 silver buy items that are stamped s925 on the very product. Jewelry that is more genuine will be stamped 14 or 18K. More genuine diamond simulants will also be stamped on the item especially rings. Stamped items will cost a little more.

      Another thing to keep in mind is that they will hardly ever offer a GIA certificate of autheticity.

      So if you are buying jewelry on wish please understand it’s like playing the lottery. One of these times you may get the jackpot, that is, you may actually get what you think you have ordered.

    • profile image

      Robp144 

      14 hours ago

      I have dealt extensively with Wish. I cannot say they are totally bad. I don’t like their policy of buy first ask questions later. That’s just wrong and it seems unethical. Those who want to try wish just a couple of things to be aware of. Most products are not bad. I bought kitchen items that work perfectly fine. I bought a couple of faucets one for the kitchen the other for the bathroom. I installed the kitchen one with no problem. It came with basic instructions in English. The bathroom faucet did not come with instructions at all. It also came with wrong fittings. I did address this issue and I was offered a refund and recieved it. I bought a reverse osmosis system and it installed easily and it works great. I have bought a couple of electrical lights. They are made with the cheapest materials but they are certified. I installed both of them and they work fine. Over all in products of this nature I have no problem ordering from Wish.

      Someone mentioned electronics. The only thing I bought is a memory stick. 128 gigs and stores videos, personal videos. It works fine. I’m hesitant on other electronics because they are knock offs of originals. I think it depends on what you buy. I don’t think you can go wrong with, for instance, toys. But things that have to do with media I’m not sure I would but from Wish. I say this only from things I have heard.

      If you really like stress, buy the jewelry. The problem with Wish is that they do not write the ads nor the descriptions. The product makers or store owners do. So first you will see the picture, you click on it, next it takes you to a page were you may have multiple pictures and on this page you click description. I have bought over 25 pieces of jewelry and only 5 were advertised and described accurately. The rest were described wrong and I might say dishonestly. One ring I bought advertises and is described as “genuine solid 14K rose gold ring.” I bought it. I had it tested for genuineness and it failed. The ring is 14k rose gold plated over copper material. I did get a refund. Here is the problem. Wish is good about offering refunds and I have had a few. The jewelry was not expensive, free or up to $5.00. You pay shipping which in my case based on the cost of the item was only 1-3 dollars. But the ring I bought is still on Wish being advertised and described just the same. I could let it go, I got my refund and I could move on. I decided to communicate with customer support to inform them that there are jewelry venders who are falsely advertising and dishonestly describing the merchandise. My desire is to protect buyers, some of which may never investigate what they are really buying. First of all you cannot call anyone. The phone number you call is a recording basically telling you to communicated through the email system through your order history. Second of all when you communicate through your order history you get a mess of emails that are scripted. No one ever talks to you on a personal level. Every piece of communication is scripted. Customer support pushes a button and sends you an electronic letter. A letter that is prewritten with their name attached to it. Now they only have a small selections of letters. And real quick you start getting the same letter over and over until finally they just ignore you. From what I see, they do not take care of matters other than giving a refund.

      Bottom line? Buying on Wish can be good and can be bad. When it comes to jewelry it is like playing the lottery. You buy hoping that one of these times you will hit the jackpot. That is you will get exactly what you think you are getting.

    • profile image

      Titch 

      37 hours ago

      ITS SLAVE LABOUR THATS WHY, another reason why products are so cheap is because the employees are exploited and work in poor conditions, this also includes children under the age of 16 for the profit of the business, please do your research.

    • profile image

      Wayno 

      5 days ago

      I love Wish, I have ordered several products over the last two months and although it takes a while for your merchandise to arrive. The price points are worth the wait, I agree with all the electronic merchandise, it's cheap and it's a knock-off but all in all, I have been very pleased with the mundane items that I have needed to order like ski goggles, knifes, fly fishing rods and reels, fishing equipment, fishing bags, rifle bags, bags in general. Just order non-electronic equipment and you should be pleased like myself as long as you can wait for a month for your items to arrive.

    • profile image

      A Majumdar 

      5 days ago

      Reviews sketchy and mostly not great : Conclusion- AVOID THE WISH APP IF SEARCHING FOR A BARGAIN.

    • profile image

      aashi 

      5 days ago

      They are just scam . i odered many things but didn't received any , no refund , nothing. just stupid computer generated answers .

    • profile image

      Mr bombastik 

      9 days ago

      Wish is Nothing like ebay and Amazon, the idiot said it is probably works for wish, do Not buy anything from wish

    • profile image

      Maria McAlpine 

      13 days ago

      I haven’t purchased anything yet because I’m on the TopHatter app... they have some seriously crappy stuff. So when I finally get the last of the junk, the App is history. I do have 1 question though, are the models wearing the exact things that you would be getting if purchased? In particular the back braces? They look great here, but I would have gotten a tattered ace bandage.from TopHatter And 2nd, because you purchase from China, are the chances slim that there are no directions in English? Thank you in advance!

    • profile image

      Mr C J Higginson 

      2 weeks ago

      Recent problems with tablets not being able to access the network. Customer service did their best to resolve the issues, promised a refund on one of them. The other one is still under warranty although outside of the 30 day limit. Waiting on further communication from them about this. Overall I am not impressed with the online service, the questions are closed even if the problems aren't resolved so the customer has to complete the form each time a query or a requested report back is required

    • profile image

      Kiko Saleh 

      2 weeks ago

      I order an item off wish on Feb. 18 it's now April 9 and i have not gotten even a shipping confiramtion

      all i know is that my order has been processed but nothing else

    • profile image

      Edward Boone 

      2 weeks ago

      My money was taken and nothing was returned. No merchandise or refund. This is my first time desling with wish and it's the most horrible experience ever. I want my money

    • profile image

      Helen 

      2 weeks ago

      shop on Wish. They are cool as far as buying practically anything you want. I have bought lights, a great water purifying system, and other practical items. Most things are not hard to understand what they are. I have never bought electronic stuff however because there is no brand name people are familiar with or no brand name at all. A little scarry for me.

      Here’s the problem I have with wish. Recently I have been buying and collecting jewelry pieces. Some I buy with intent to resell. The descriptions are not accurate most of the time or you get only parcial descriptions. An example would be a pair of aquamarine earrings. The picture looks great. The ad says 925 sterling silver aquamarine earrings. The description says, material: 925 sterling silver; main stone: aquamarine. So naturally you think you are getting earrings made of 92.5% sterling silver and beatiful aquamarine stones. Can you call upon customer support to verify the item? No. No where can you find a way to verify the information. So you take your chance and you click buy. Can you now have a way to verify the item? No. You only have the choice to change your address, continue with the order or cancel the order. Thats it. Finally it goes through a processing phase, a couple of days perhaps. Then you get a notice that the item has been shipped. Now you can verify your purchase and ask questions about the quality and other specifics. It could take a few hours or perhaps a couple of days to get a reply. Do they answer your question? For the most part yes. But sometimes they only repeat what you already know about the item. With these earrings I was asking about the quality if the stones. It was then that they wrote back that the earrings were actually silver plated. Oh yes 925 silver but only plated. The ad nor description says so.

      So fine, they are plated. So you ask why did the description not say so. They reply, if your not happy we can offer you a refund. Well that’s nice but it doesn’t explain why the description leaves out that minor detail. They will even thank you for giving your feedback and leave you thinking that they are going to take care of it. Weeks later go happen upon the same earrings and no change. The description is the same, the ad is the same. Nothing is done about it. To make this long story short, I ended up buying about 18 jewelry items and I figured that I better check in about the descriptions. Maybe that one was just a simple oversight. 1 out of 18 pieces of jewelry that I purchased was the description accurate. Very few merchants will say the item is silver plated, gold plated, one even said it was lab-created 925 silver. Was it anywhere in the ad? No. Was it anywhere in the description? No. You dont know what you are getting until after it ships and even then you have to press them for the truth.

      I have had to take down jewelry pieces off a website because the items were not what they say they are. So I vigorously started to write to every customer support for each item and explain that we need honesty. I have told them that buying a product before we actually get to know what it really is, is very unethical. Basically the merchants are lying about the product and you dont know until after you buy and it ships.

      What does customer support do? We will be glad to issue you a refund. I told them that a refund is not what I need. I need honesty, transparency, quality people to deal with. I told them over and over, drop the buy first ask questions later policy. No one will address that issue. I have given them a number of proofs that those merchants are lying. There response, sorry for you unpleasant experience we will pass this information on to our team. Then that’s it. Nothing else.

      I periodically get ad emails from them. At the bottom it says, if you have any questions or concerns please feel free to email us, then they give a customer support link. So I start a dialog with that. Their response? You must go to your history and discuss this with customer support for the item you are disputing. No, you cant. Because its right back to, we can offer you a refund or we will pass your concerns on to our team, thank you have a good day sort of attitude. When I return to the main customer service, you know, if you have any questions or concerns, and they say the same thing. Go to your order history and open a ticket. You explain and explain and they shut you off. Soon its sorry your experiencing these problems we hope we can make it better, to now nothing. They will not respond at all. They ignore your questions and concerns. You learned nothing but that the merchants are liars, customer support will not support, and their policy to buy and ask questions later is actually causing an atmosphere of lying merchants. This policy enables their lying actions. The fact that you get no real help shows that Wish sides with their lying merchant clients and not with the customer.

    • profile image

      Robp144 

      2 weeks ago

      I shop on Wish. They are cool as far as buying practically anything you want. I have bought lights, a great water purifying system, and other practical items. Most things are not hard to understand what they are. I have never bought electronic stuff however because there is no brand name people are familiar with or no brand name at all. A little scarry for me.

      Here’s the problem I have with wish. Recently I have been buying and collecting jewelry pieces. Some I buy with intent to resell. The descriptions are not accurate most of the time or you get only parcial descriptions. An example would be a pair of aquamarine earrings. The picture looks great. The ad says 925 sterling silver aquamarine earrings. The description says, material: 925 sterling silver; main stone: aquamarine. So naturally you think you are getting earrings made of 92.5% sterling silver and beatiful aquamarine stones. Can you call upon customer support to verify the item? No. No where can you find a way to verify the information. So you take your chance and you click buy. Can you now have a way to verify the item? No. You only have the choice to change your address, continue with the order or cancel the order. Thats it. Finally it goes through a processing phase, a couple of days perhaps. Then you get a notice that the item has been shipped. Now you can verify your purchase and ask questions about the quality and other specifics. It could take a few hours or perhaps a couple of days to get a reply. Do they answer your question? For the most part yes. But sometimes they only repeat what you already know about the item. With these earrings I was asking about the quality if the stones. It was then that they wrote back that the earrings were actually silver plated. Oh yes 925 silver but only plated. The ad nor description says so.

      So fine, they are plated. So you ask why did the description not say so. They reply, if your not happy we can offer you a refund. Well that’s nice but it doesn’t explain why the description leaves out that minor detail. They will even thank you for giving your feedback and leave you thinking that they are going to take care of it. Weeks later go happen upon the same earrings and no change. The description is the same, the ad is the same. Nothing is done about it. To make this long story short, I ended up buying about 18 jewelry items and I figured that I better check in about the descriptions. Maybe that one was just a simple oversight. 1 out of 18 pieces of jewelry that I purchased was the description accurate. Very few merchants will say the item is silver plated, gold plated, one even said it was lab-created 925 silver. Was it anywhere in the ad? No. Was it anywhere in the description? No. You dont know what you are getting until after it ships and even then you have to press them for the truth.

      I have had to take down jewelry pieces off a website because the items were not what they say they are. So I vigorously started to write to every customer support for each item and explain that we need honesty. I have told them that buying a product before we actually get to know what it really is, is very unethical. Basically the merchants are lying about the product and you dont know until after you buy and it ships.

      What does customer support do? We will be glad to issue you a refund. I told them that a refund is not what I need. I need honesty, transparency, quality people to deal with. I told them over and over, drop the buy first ask questions later policy. No one will address that issue. I have given them a number of proofs that those merchants are lying. There response, sorry for you unpleasant experience we will pass this information on to our team. Then that’s it. Nothing else.

      I periodically get ad emails from them. At the bottom it says, if you have any questions or concerns please feel free to email us, then they give a customer support link. So I start a dialog with that. Their response? You must go to your history and discuss this with customer support for the item you are disputing. No, you cant. Because its right back to, we can offer you a refund or we will pass your concerns on to our team, thank you have a good day sort of attitude. When I return to the main customer service, you know, if you have any questions or concerns, and they say the same thing. Go to your order history and open a ticket. You explain and explain and they shut you off. Soon its sorry your experiencing these problems we hope we can make it better, to now nothing. They will not respond at all. They ignore your questions and concerns. You learned nothing but that the merchants are liars, customer support will not support, and their policy to buy and ask questions later is actually causing an atmosphere of lying merchants. This policy enables their lying actions. The fact that you get no real help shows that Wish sides with their lying merchant clients and not with the customer.

    • profile image

      Christine V. 

      2 weeks ago

      I ordered 2 jackets, what I got are nothing like what I ordered. They smelled like gas. Very strong smell. The material used was so awful. Both jackets didn't look like what I saw online. The price changed from what was shown. In my case, the price changes happens after you process the order. I tried washing them several times but didn't help. Threw it away.

      The other item was a WHITE top. Well, it was terribly made. Looked like it was made by someone who's learning how to sew. The right sleeve had a black stain and the left sleeve was OFF WHITE!! What the HELL!!! This also was thrown.

      The other one was a burgandy long sleeve top. They sleeves were not sewn correctly and it was twisted. Not able to wear. Ended up throwing away.

      I AM NOTHING BUT FURIOUS WITH THIS COMPANY!!! WISH!!!?? MY ONLY WISH NOW IS THAT THIS ONLINE SCAM MUST BE SHUT DOWN. SAVE YOUR MONEY PEOPLE. DO NOT ORDER FROM THIS WORST ONLINE FRAUD!!! OR YOUR WISH WILL TURN INTO YOUR WORST NIGHTMARE!!

    • profile image

      Elaine Partlow 

      2 weeks ago

      I have had numerous charges made for items i did not order--like $600 worth because i wasnt watching my credit card bill! So far, they are giving me the runaround, asking for more clarification, telling me to go to Order History when that doesn't address unauthorized charges. Don't ever order from this rip-off joint!

    • profile image

      Rena Thomas 

      3 weeks ago

      I ordered a sweater and it took a month to arrive and it looked nothing like it did online. I was extremely disappointed and I will never order from them again.

    • profile image

      gamalier rosa 

      3 weeks ago

      i bought the vr box headsetto play games in 3d through my phone and it wais the right product i just jope the other products i ordered are the correct ones

    • profile image

      Velma 

      4 weeks ago

      How can you change your date of arrival?

    • profile image

      SHIVA KUMAR 

      5 weeks ago

      Ordered a few items on wish, some of them have delivered with low quality and some of them didn't come at all. When I checked for status, the same status repeating every time and at last when I asked to refund, all false information given stating the amount has been refunded. But in real, no refunded proof, i never received money. All I can say, the goods are inferior and no customer care works. What i learnt from this website; moral of story; wish the worst online fraud

    • profile image

      Robyn Hegwein 

      5 weeks ago

      I have placed 2 orders, got emails confirming the order, I have sent them copies of the order confirmation, bank transaction details. They still can't find my order 21 emails have gone to their Customer Service Dept. Who are totally stupid and just keep asking the same questions over and over again even though I supplies relevant copies.

      The fact that you can't call Wish is a real problem in itself..The CEO must take actions on this appalling site and service. No wonder he so wealthy because the lack of service and just taking people's monies. Fraudulent people... Dany Zhang is just as bad.....

    • profile image

      mervyn 

      5 weeks ago

      ordered shoes, delivery excellent,wrong sizing, refunded in 2 days of filling in form

    • profile image

      Gary 

      5 weeks ago

      Awful. I’ve ordered before and it was cheap quality. My second order never came at all. Please do not waste your time or money. This is poorly made junk and you may never see it at all. Save your time and order from reputable online sites.

    • profile image

      bill 

      5 weeks ago

      Make sure what you order is exactly what u want.

      Check all specifications. Make sure that phone u order is 4g LTE.

      Or 5g if thats what u want.

    • profile image

      Rosemary Manzur 

      6 weeks ago

      I purchased a inflatable bed with frame for $64.20 on January 10, 2019 which was a promotion for the New Year I thought it was a great deal but never received it they deducted funds from my bank under Mywishgoods they never send order number or confirmation .i would never purchased from this company again customer service is terrible no live person to talk to i tried to get a refund but with no order number seems impossible now I know this company is very risky. So beware before purchasing.

    • profile image

      Ored 

      6 weeks ago

      Ordered many items, maywstore and sougayilang for fishing tackle , received orders quickly and in perfect shape , will be ordering from these companies many more times in the future. Thank you wish

    • profile image

      AliExpress much? 

      6 weeks ago

      Which simply took a business model to the masses in a simplified for to make cheap, mobile impulse purchases easy. AliExpress has similar deals, but they never spent $100 million/year on Facebook or YouTube ads for that matter. Interesting business model. It worked.

    • profile image

      Martin 

      6 weeks ago

      Stay away. Initially ordered lots of items. Very few turned up. Typical cheap Chinese quality. The rest never turned. After requesting refunds my account was flagged for requesting too many refunds. I’m now waiting for several more items to magically appear after months. Awful site.

    • profile image

      Grifter373 

      6 weeks ago

      Installed the Wish app and nearly overnight I got repeated robo-dialers and spam emails that I wasn't getting before.

      I think the Wish app actually monitors when I'm actively using the phone and that triggers the calls. As soon as I unlocked the phone, I would start getting robocalls interrupting whatever I was doing. Sometimes several within a couple minutes.

      Pretty sure it's due to downloading the Wish app as that was the only app i've installed in quite some time.

      I've since uninstalled the Wish app and saw that behavior decrease. (The calls, but not the email spam).

      Very frustrating.

    • KCO profile imageAUTHOR

      Katy Medium 

      7 weeks ago from Denver, CO

      You should be able to change the quantity of the dresses to 1 in your shopping cart before purchasing.

    • profile image

      Annoyed 

      7 weeks ago

      I mistakenly ordered the same dress twice due to a tremor that I have in my hands. When I pressed the key for the dress it came up twice. Two at £8 each. I had requested six other items so I wanted to cancel one of the dresses. There.appears to be no way to cancel an item before purchasing the lot! Now I am not able to make a purchase of any of the items that I wanted - or am I?

    • profile image

      Bonniebell 

      7 weeks ago

      I would like to know who has ordered makeup products from wish.especially eyeshadow or lipsticks. also makeup removers or serums and moisturizers. I see sometimes they have real brand name products such as it cosmetics, etc. I can't believe it cosmetics would sell their foundation for $5 when it cost about $30.Are they really as cheap as the price?

    • profile image

      Russ 

      7 weeks ago

      What a scam!!!

    • profile image

      Radek 

      8 weeks ago

      This site is a SCUM! I have not received around 30% of ordered items. When I was clicking "Not received" on their app I was shown info "wait for 30 days from estimated delivery date". Then after that time I have finally reported missing items and they responded that they will not refund since 30-day period from estimated delivery has passed! STAY AWAY!

    • profile image

      Jeffrey Cohan 

      2 months ago

      I can’t believe how Wish tried to scam me, I bought a few items on Wish on February 4th 2019, on February 14th PayPal paid Wish over $2,000.00 dollars because Wish invoiced PayPal for the items that were in my shopping cart. I almost fell off of my chair.I always use the shopping cart on EBay, Amazon, and other sites- when I am ready to buy after I have sorted the products I want, I go to the checkout and PayPal for the products I want. Wish invoiced PayPal for all of the items in my shopping cart which came to over $2,000.00 dollars and PayPal paid the entire invoice. I wrote at least thirty emails to Wish asking for my money returned to me and all I received were messages from their Customer Service telling me that it was too late to stop the products from being shipped to me- and that Wish hoped I had a better experience the next time I ordered! The ‘run around’ to try to fix the problem was a real joke, Wish is bad news so “Buyer Beware” Luckily my insurance covered my loss. Now I have to wait and see what they shipped- if anything! They are bad news’ Don’t be fooled by their friendly posing. What they did was highly illegal!

    • profile image

      2 months ago

      Easy refund on wish - just click "Where's my item and claim it never arrived. The bot will give you a refund.

    • profile image

      M McNeilly 

      2 months ago

      Thanks for this post, I bought a light-up keyboard and some the keys were broken and the keyboard itself was bent. Customer Support didn't get back to me. After reading this and other comments I think I'll remove my Wish account(If that is possible).

    • profile image

      M F Brown 

      2 months ago

      Got refund on an item, but cant get info on a way to return item. No response from support.

    • profile image

      Shelly 

      2 months ago

      Several people that I know have had their credit card information compromised after shopping on Wish. Plus, considering China's many human rights violations I don't see how anyone can feel good about giving their money to the government of China. Seriously people, if you see an item in the store or online that says "Made in China", and another one made somewhere else, for God's sake don't buy the one made in China. If you do, it's like saying that you support communism.

    • profile image

      Jennifer L Schmidt 

      2 months ago

      I take wish for what it is. All my items have arrived, some faster, but mostly slow. I accept that when I order from them. Overall I've been pretty happy. I look at wish as fun... and then it's a surprise when the little packages show up. I wouldn't order clothes from them, mainly d/t Asian sizing being so different... but for small electronics, I have been very happy... like wireless bluetooth headphones that are my absolute go-to.

    • profile image

      free dud 

      3 months ago

      wanna get 90% discount on wish use coupon code SHTHXVG S H T H X V G

    • profile image

      Summer 

      3 months ago

      I bought something 3 months ago and it never came. Thankfully I got a refund.

    • profile image

      PotterHead 

      3 months ago

      I have order a total of 11 items on Wish. I have received all 11 items, with most arriving within a few weeks. I never order something big and expensivem though; mostly Harry Potter related items. All are in good-great condition. With all that said, I will continue to be cautiously optimistic when ordering.

    • profile image

      Just a guy 

      3 months ago

      Wish is hit or miss but if you take careful look of the item and the description you will probably be fine. BUT this article says that usb sticks and sd cards are legit but that's NOT TRUE. Example in most cases 512gb usb sticks show that it's indeed 512gb stick but in reality it might be only 16gb and after that 16gb gets full it will start deleting files.

    • K S Lane profile image

      K S Lane 

      3 months ago from Melbourne, Australia

      I've seen lots of adds for Wish and have always wondered how everything can possibly be so cheap. Thanks for sharing your knowledge!

    • profile image

      RadRich 

      4 months ago

      I'm glad I decided to research this first. I remember a few years back I tried ordering this kitchen appliance similar to a Magic Bullet. Well, after about 9 months and still nothing, I contacted that company for a refund, and I received it, too! I let them know, "Hey, I ordered this in good faith and had hoped to get it before Christmas. Labor Day just passed!" I forgot what they told me why shipping takes so long, but that's absurd. It wouldn't take a person 9 months to make a magic blender by hand and ship it to you even if he was on a remote island. I'll stick to buying and supporting my local merchants.

    • profile image

      James Clay 

      4 months ago

      are there any other cheep site to buy from like Wish

    • profile image

      Arun 

      4 months ago

      Wish is a 100% scam website, please stay away. I didn't received the order and they didn't refund my money.

      They will never refund the money.

      They have a customer care made with bots who repeats the snippets again and again.

    • profile image

      Freddy peurs 

      4 months ago

      Guys you can get a huge discount on wish use this code

      R W X B F G H

    • profile image

      Lynn 

      4 months ago

      I have ordered from wish a lot. It’s definatly a hit or miss place. You really have to read reviews carefully and look to see if anyone uploaded pictures in their review. Also I try to only buy items that have that little blue check mark next to them. This means that the shop or item is verified by wish and not some sketchy 2nd seller... Sometimes items will be “free” or really really “cheap” but you always have to look under shipping details because shipping can be up to 5 dollars. So really it isn’t free per say. You still are paying shipping so it’s free plus shipping. Sometimes I feel like maybe they raise their shipping amount to what the product would be if it wasn’t “free” but I have no idea if that’s true.... so basically just really do research on the stuff you want. Go in knowing you get what you pay for. Though I have gotten some things that are really nice for the price so like I said you just have to really pay attention to reviews and item description. They really like to use false advertisement so just read EVERY thing under description of that item you want.. Hope this helps anyone thinking about using this site. Oh and I’ve never returned anything but I did receive something that got broke in the mail and they right away refunded me so I feel like customer service isn’t horrible probably depends who you bought from.

    • profile image

      J SP 

      4 months ago

      Bought 18 items received only four never again

    • profile image

      Marcus Perry 

      5 months ago

      Biggest scam!!! Don't do it. I ordered over $200 worthof items and the only thing I received was a broken watch. When I contacted them by email their reply was we sometimes have unauthorized dealers that sell through us, when I replied will i receive a refund u got no response, this was over a year ago!!

    • profile image

      Ivanise 

      5 months ago

      I was charge a different price than what idem showed

    • profile image

      Kendall 

      5 months ago

      Dress looks nothing like photo AT ALL and smells like mildew so bad I threw it in garbage and then into dumpster because I'm allergic to mold and I knew not even vinegar was taking that smell out. Cancelled my credit card too because it seemed like total scam. A short red lace dress is not a long pink nightgown with flowers.

    • profile image

      Nozipho Baartman 

      5 months ago

      Ordered from wish in August and it's November still haven't received my stuff. Challenges is not even knowing the local carrier. It's so disappointing.. Never again and can not recommend to anyone.

    • profile image

      Dan Albrecht 

      5 months ago

      I have ordered 28 items since September and have since received 9 of the items. The quality is ok for what I paid. I have no concerns I will not receive the other items... it is simply taking a long time. Wish has some very unique, silly, and fun items we will use as stocking stuffers. One of the best items was a blue tooth speaker.

    • profile image

      luchobravo@hotmail.com 

      5 months ago

      I purchased a 2 gigabite usb stick. It will only take 20 gb, before getting a corrupted message.

    • profile image

      Pete jaun 

      5 months ago

      This code 85 percent off still works

    • profile image

      Spheleld 

      6 months ago

      Where am I getting the parcel if I placed an order

    • profile image

      Jesica 

      6 months ago

      Katy Medium thank you very much. I am really happy

    • profile image

      Sarah3105 

      6 months ago

      I have ordered a fair amount of stuff from wish, and all have come early and been pretty damn good for quality. My trick is to look for the items with picture reviews from other buyers, and chances are it'll be pretty safe. Don't ever buy something that doesn't have picture reviews on it, because that is when it becomes a hit or miss. I ordered a striped hoodie, not listed as waterproof, and it is waterproof! I ordered a pack of lots of tapestry needles, each one was in tact and are great for sewing up my knitting projects. I ordered a red asymmetrical cardigan/shawl, and it was only slightly thinner than I expected. Soft pyjamas, came early, feel great and like dressing gowns. Ordered a ring, fits perfectly. Just use common sense when ordering on wish and you'll be fine, I don't see the issue.

    • profile image

      HelenaFusco 

      7 months ago

      no problem

      ------------------

      PWGZGLH

      PWXNFBG

      ------------------

      this codes still work use them to get 50 % on wish

    • profile image

      jennifer griffin 

      7 months ago

      thank you Helena!!!

    • profile image

      HelenaFusco 

      7 months ago

      new code for today : PWGZGLH ( also use New10 for extra discount) thank me later

    • profile image

      HelenaFusco 

      7 months ago

      All products i bought wish were relatively good

      Found this online an it is actually working check it out

      Want a 50% discount on wish???

      Use the voucher PVYPMML

      Thank me later ;)

    • KCO profile imageAUTHOR

      Katy Medium 

      7 months ago from Denver, CO

      Hi Laurie, thanks for the comment! I actually haven't seen that on Wish. It might be that one color or size is $4 but the rest are $10. So when you select the color and size you want it shows up as $10.

    • profile image

      Laurie 

      7 months ago

      Katy one thing I didn't see you address is that sometimes an item is said to be $4 but when you go to buy it then it is actually $10. Even when choosing the "buy with other buyers" option. Have you seen this too?

    • profile image

      Fv5 

      7 months ago

      Tysm

    • profile image

      Annonn 

      8 months ago

      I strongly disagree that ebay is generally more expensive. Infact if the same item is on both, I reckon about 8 to 9 times out of 10 it'll be cheaper on Ebay with the benefit that ebay is easier for the customer to deal with if something goes wrong. Because you can search price + postage on ebay, it prevents what wish does which is make something sound cheap, but then stack on the postage afterwards so that combined, you'd be better off buying from ebay. "Free" items are the worst offenders. I've seen small "free" items $5 to $15 in postage, when similar items only have listings for $2-3 postage. (I haven't elected to buy a single "free" item. It's not and unreal deal stock clearence type dealie, it's a scam.) In terms of reviews, it's a split. On ebay, the seller is reviewed which is really handy for knowing if they're reliable, but says little about the product unless you sift through a lot of reviews and happen to be lucky. On wish, the item itself is reviewed but I'm pretty leery of the majority. Most sound fake, and I wonder if they are able to remove reviews they don't like. (I've seen items with many sales and an average rating of less than 2.5 stars but not a single review under 3* listed. Very iffy. I've still bought from there, but I do disagree it's a cheaper option than ebay.

    • KCO profile imageAUTHOR

      Katy Medium 

      8 months ago from Denver, CO

      Hi Gigi, thanks for that perspective. I haven't purchased jewelry from Wish before, now I know to stay away!

    • profile image

      Gigi 

      8 months ago

      I bought some items from Wish. Jewelry was listed as Sterling Silver and genuine stones. Not true. I just wanted to find out. Cheap price and you get what you pay for.

    working

    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, toughnickel.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://toughnickel.com/privacy-policy#gdpr

    Show Details
    Necessary
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
    Features
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Marketing
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Statistics
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)