Is the Wish App Legit or a Scam: The Real Reasons Why It's so Cheap

Updated on February 8, 2020
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Katy tests money-saving apps to find ones that are legitimate, easy to use, and effective to share with readers.

Is Wish Shopping Legit?

The Wish shopping app features crazy low prices on a lot of fashion items and accessories for men and women.

So, what's the catch?

Shopping on Wish is risky! It's hard to know if the products are genuine until you order and receive them.

Wish is as legit as Amazon and eBay. The company is real and there are real companies selling products on the app.

But since the sellers on Wish are located all over the world (but mostly in China), shipping takes longer, and product quality is lower. You can find mid-quality items for super cheap if you know what to look for, like Romwe for clothes or Geek for gadgets.

Just follow these tips to understand where the products you order comes from so that you know what to expect before checking out a shopping cart.

Where Do the Products on Wish Come From?

Look at where the stuff on Wish comes from and you'll understand why the prices are so low. Wish is a mobile shopping site that connects buyers directly to individual merchants selling merchandise made in Chinese factories.

Many big retailers ship directly from China to Western countries like the US, UK and Canada successfully.

Unlike most online shopping experiences, where you buy from a retailer, an item from Wish comes directly from the factory. There are no middlemen, which means lower prices and less quality-control.

The Reason Stuff Is so Cheap on Wish

There's no middleman, no brick-and-mortar store, no employees restocking shelves, and no advertising money spent promoting a single shopping site. The savings go directly to the customer.

But there are some downsides to this stripped-down model. Read on!

Are Wish Products Fake?

The website and the app are definitely real: You order something, pay with your credit card, and the items will get delivered (eventually). But are the products offered fakes?

Wish doesn't sell many brands that are available in the United States. You'll find knock-offs of common brands. The quality is definitely lower than items in other stores or shopping sites, but if you're willing to take the chance, Wish can be a great value.

Cons of Shopping on Wish.com

Women's Clothing

The sizing is a gamble when ordering from Wish. Look at customer product photos and reviews to get a good idea of what size you should order.

Material and stitching is definitely cheap but can be appropriate for certain casual items. Sweaters, hoodies, and accessories make good Wish buys when you don't need the highest quality.

I tried ordering two tops from Wish. They were much more sheer than they looked in the picture. The V-neck peasant blouse I purchased was way too big. The other was a white long-sleeved shirt that looks okay but is made of cheap, breathable material. I learned to not order clothing to wear to work and stick to the casual or novelty items.

For clothing I'd recommend a site like SHEIN (which is actually legit) if you are looking for major steals from on trendy pieces. They ship straight from China and are less risky with fit and descriptions.

Source

Is Personal Data Safe on Wish.com?

One of the biggest concerns some users have about Wish.com is that the site displays full user names on the profiles linked to wish lists. This means that your wish lists aren't private and any items you put on your lists show your real name.

In its privacy policy Wish.com says that they collect information about customers in two ways:

  • When customers sign up and purchase products Wish.com asks for name, email address, payment method information, shipping address, phone number, and social media account credentials.
  • Wish.com collects other data automatically, including your computer's IP address, location information (they say they ask for customer permission before obtaining specific GPS data), social network profile data, the browser you use, usage data including where you click and how much time you spend on pages.

With these things in mind Wish.com appears to be as safe for personal data as any other shopping site, and all sites can potentially be hacked.

Pros of Shopping on Wish.com

Legit Electronics from Wish

Purchasing electronics from Wish is hit or miss. Expect the audio quality from speakers or earbuds to be poor. Cables, like USB or HDMI, will work but they might not be as robust or last as long as their more expensive counterparts. A flash drive or storage device from Wish will also work as promised, which can be a great way to get cheap data storage. Bluetooth is also surprisingly reliable.

I recently received a pair of noise-cancelling Bluetooth headphones from Wish. While the sound quality isn't spectacular, the Bluetooth always connects and it's great to have when traveling or going for walks. Pretty good for $10.

Many of the electronics you buy in the U.S. come from Asian countries anyway, so the products don't differ too much. Think twice before buying anything that requires customer support, however, like a tablet or a smartwatch.

Beware of Deceptive Product Photos and Descriptions on Wish.com

There are going to be sacrifices in the order process when you buy directly from any factory. Though they cost more, the US-based retail stores serve an important purpose as middlemen to smooth the way for the customer.

Skipping the retailer entirely leaves the potential for a few drawbacks:

  • Mislabeled items
  • Wrong sizing in clothes
  • Inaccurate descriptions and photos of products
  • Poor customer service

Most of the time the customer receives exactly what they paid for from Wish. This requires that the item from the factory matches the description and pictures of the item in the app, which can be difficult in translation to English. Order from Wish often enough and eventually the product you ordered in the app will turn out to be slightly different than the item that shows up in your mailbox.

What About You?

What was your experience shopping on Wish like?

See results

How to Avoid Getting Scammed on Wish

Read Reviews Carefully!

The best way to avoid being disappointed by products sold on Wish.com is to do your research before purchasing. Read through customer reviews. Look at photos that other customers have posted of the product they actually received. Users can also leave star ratings for merchants, but these aren't as useful as written descriptions and photos.

It takes some work to have a good experience with Wish.com. Since it's a global marketplace, customers and merchants are located all over the world. Product descriptions and reviews may be written by people whose English is not fluent. Find as much information as you can about the product you're interested in and its merchant before purchasing.

Apps that Aren't a Scam

Like Wish, apps that sound too good to be true usually are. But also like Wish they can be invaluable if you know how to use them correctly.

Here are some other apps that help you earn or save money, with some important caveats:

Mercari - Buy gently used or totally new stuff or sell your old stuff. Find some great deals but you need to be really thorough when looking through items to spot scammers.

ROMWE - Trendy women;s fashion at super low prices. Shipping can take a bit longer and you have to know which items to buy but this can really fill out your basics and fun pieces.

Walmart Grocery Pick Up - Walmart's free service for getting your groceries delivered to your car in almost any Walmart parking lot. This is now how I get my weekly grocery shopping done!

Acorns - Invest the spare change from your transactions. It's super easy to start investing but it won't get you rich quick. Also, make sure to read about the fees before you start.

Ibotta - Get cash back from grocery receipts. They've expanded ways to earn cash back but is usually only worth the effort if you buy mostly brand name items.

These are great apps but it pays to look through the reviews and see if they're right for you.

Some Drawbacks to Shopping on Wish.com

Shipping Takes Forever

The number one complaint about shopping on Wish is that items can take several weeks to arrive. Some might show up within five to seven days, but other orders may take a month to arrive.

Inconsistent Clothing Sizes

Clothes sizes on Wish is another issue. Asian and American sizing don't translate well and this is made worse by the fact that most Chinese factory-made items do not carry a size label. Customers that shop for clothes on Wish are often left wondering whether the "medium" they ordered, but which was small enough to fit a child, is really an "extra small" or just a factory mistake.

Poor Customer Service

The other downside of buying from a foreign factory is the customer service support is not very strong. With a retailer between you and the factory, the customer service experience is a lot better for the customer because that retailer has a reputation to uphold. The out-of-country factory has less direct stake in keeping you happy so it's up to Wish to communicate between the customer and the factory. This can lead to a lot of frustration from customers.

Making Returns on Wish.com

If you do get an item that differs from the item you ordered, is it possible to return the item to Wish for a refund? Yes, returns are possible, but they are not very easy.

Wish does offer returns and refunds, but they don't refund the initial shipping cost (usually pretty low) and you can expect to deal with a clunky customer service process.

How to Make a Return on the Wish App

Initiate a return to Wish through the app. You will message back and forth with customer service and they will send you a shipping label to return the item. Wish does not list a phone number so it is hard to contact someone directly. There is also no obvious option to escalate the customer service concern to someone else if the rep is not satisfying your concerns.

My Terrible Experience Trying to Return an Item

In my experience Wish is very good about issuing refunds, but the return process isn't friendly, as I unfortunately discovered first-hand. I bought a PAX 3 vaporizer as a Christmas present, hoping to get a deal. But the product that arrived was a clear knock-off, so I initiated a return. I was allowed 60 days to return the item but the customer service rep stalled and ignored me for long enough that the 60 days vanished. I had no option other than to say good-bye to that $85.

With the low cost of items on Wish, it seems like they make the return process difficult so most people will choose to eat the cost of a $3 item instead of fighting customer service.

What About You?

Have you returned an item to Wish.com?

See results

Buying Wish Items for Resale

Since Wish is essentially a distributor you could make a good profit by buying cheap items and then reselling them. This is usually done through a drop shipping website. Another online option is using an Ebay store.

If you use Wish as a source for reselling you'll have better results if you add some value to the item in the process. Otherwise, your customers can just buy directly from Wish.

How do you add value?

Any way that you can reduce the risk for the customer will be adding value. You can take more accurate photos and post them so buyers are more informed.

Wish vs. eBay

The same cheap, fast-fashion clothing items from China can be found on eBay too. So what's the difference?

The eBay sellers with similar items usually have slightly higher prices so they can still make a profit after paying eBay's fees. They may also charge a bit more for shipping because they don't have the ability to do bulk shipping orders like Wish.

But a transaction on eBay is easier to dispute if you run into problems as a buyer. Also, the item descriptions tend to have more information, letting you get a better idea before you purchase.

© 2018 Katy Medium

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    • profile image

      Helen 

      6 hours ago

      I bought a smart watch feom wish but it came with no battery so was useless. I wanted a battery but was not given an option so settled for refund. Then a frightening thing happened. I started getting orders i hasnt placed and money deducted from my account. Ithe first time i contacted customer support they gave a recund. I wanted my account details deleted but did t heR back. Then another more expensive item was orderes nearly $400 waa deducted. Thw day it was withdrawn from my account i again asked for rexu d but they sais it waa too lat es. They had dated the ordee the day before. I am waiting to heR from them. If i close off my card they won tf be avle to refund the mo ey but when and if they do ill have yo cancel the card.

      Has anyone else had this awdul experience?

    • profile image

      jesse 

      24 hours ago

      I just was thinking I place many orders and now I am afraid that there are coming from China

      And can be infectious with corona 19

      Can I get a full refund

      I punched online yesterday

    • profile image

      James 

      2 days ago

      I joined wish and they gave me a free gift. I thought no way is this going to come, however within 2 weeks I received my free gift (a shaving gown). So I thought I betters write a reviewswish.com because they delivered on what they said. I will use them again in the future.

    • profile image

      GRB 

      4 days ago

      I ordered a drone from them over 2 months ago...they sent an email stating it was processed (as opposed to getting the usual email saying they ran out).

      It looks like I got ripped of as they won't respond to any of my attempts to contact them (and the phone # the BBB supplies is no longer in service)

    • profile image

      Oofer 

      6 days ago

      It takes time it comes from China I ordered from China yea it took a while but it came BE PACINT

    • profile image

      Sathish 

      6 days ago

      Pls Tell me how can I get my money Back 3000 rs I paid

    • profile image

      Cheryl Williams 

      7 days ago

      You are a rip off I ordered just rite before Thanksgiving and never got it you stilled my money. The item was rechargeable foot calus and buinon remove that cost me 30 or 35 buck I am senior citizen and I wld like for you to ship it to me please...

    • profile image

      MJ Schmetzer 

      8 days ago

      Some wipes are said to take two months to arrive, but when I tried to cancel immediately, there was no real customer service. The company said it was in US, but really in China.

    • profile image

      Karee 

      8 days ago

      If they are legit, why do they want picture id to "verify my account." That is complete BS

    • profile image

      ,,??????? 

      8 days ago

      Y you dont awsner questions,,?

    • profile image

      Anne Garner 

      2 weeks ago

      How longg to recieve my purchases

      This is my first and last orders. And i fo expect all soon. Doon soon. You got you money. I WANT MY MERCHANDISE

    • profile image

      Vlatka 

      2 weeks ago

      On March 6, I ordered two N95 masks from Wish through Amazon. On March 13, I received an e-mail from Wish that the items have shipped. When I tracked the order, I realized that the items are due to be delivered on April 22 and that they were currently in China. Wish did not state that items were out of stock at the time when I placed the order and paid. On March 17, I read an article on MarketWatch about on-line scammers selling masks that are paid upfront, but never show up. Upon learning that, I tried to cancel the order on Wish website, but was not able to do so because the items have shipped.

    • profile image

      DAvid leek 

      3 weeks ago

      Most items OK apart from long waiting time One item no good, could not get Wish to answer my questions

      Used them a lot will not in future

    • profile image

      Stephen 

      3 weeks ago

      Don't use wish my former friend ordered a phone and I got a email too days later I told wish I wanted a refund but they said no because they shipped it out already I had to tell my bank to cancel my card and try to get my money back because it was a fraud order

    • profile image

      Linda Mac 

      3 weeks ago

      Thieving , unsavoury frauds

      Wish had better refresh themselves With their policy’s .

      I made an order and realised that the dress was much more then it was listed on site once it was paid for . The order was for $260 with several items involved .

      When I looked at the order after realising it was way more expensive then it should have been . I realised that on some items I was being charged $18 postage for one item ( with other items also coming from the same place but yet had its own postage .

      Upon realising this was a robbery I tried to cancel my order . This was not even an hour after making the order .

      I was told it had already been shipped ( not even a hour after purchasing ) yet there terms inform people they have 8 hours to request a refund , and I would have to send it back to them for a refund . Which meant over $100 bucks in postage .

      Then when I received an email today , telling my my item had been shipped today . Which I was told it was shipped 2 days ago .

      I noticed it had my late address on the paper work

      When I made the order , I had updated my address . They just didn’t bother to update it as they packed my things

      So I won’t even get them any way

      In this day and age how does any business think it will get away with treating people with no respect or an or care factor of how their business is criminal

      I can rest assure you Every government department and every offical will be informed of this fraudulent behaviour

      It’s actually thieving .. and a jailable offence

      I won’t be Letting you scam me

    • profile image

      colin edgeworth 

      3 weeks ago

      Have ordered and paid for 3 items, a belt for golf a top and a wallet have not received anything for weeks!!!

    • profile image

      Cory 

      3 weeks ago

      Every electronic item I hav purchased has been a FAKE, Bose QC35 noise canceling headphones (Supposably refurbished) so i ordered them and when they came they did not have the switch for turning on and off the noise canceling feature and the button layout was incorrect. I took a picture of the product I received along with pictures of the real item and sent it to them, the next day they refunded me my money. I also bought “refurbished” Beats Tour3 wireless earbuds that were obviously fake. They were extremely cheap feeling and light and the sound quality was completely garbage. After trying to get a picture of the real product i found that Beats never made Tour3 ear buds so i contacted Wish and got a refund for those as well. Also while just browsing items to purchase I noticed that the sell complete knock off fake items they are trying to pass as the real item but the logos are slightly different like for Nike the swish has another slush at the end making it look very similar but different enough to not be the real thing. So with that in mind I know that most of the things for sell will be fake cheap China knock offs with the title and description mentioning features that are clearly lies but with that in mind I know the things for sell will be not as described so when I do buy something I make the determination of do I want to take the chance and buy a $300-$400 item for $30-$40. So with that 90% off I might order something and when it comes I make the determination if the quality is great enough to keep at that 90% off or if it is just way too cheap to keep. Just remember that 99% of the things for sell On Wish are completely fake but even with that in mind the quality vs what you paid for it might make it worth purchasing.

    • profile image

      KittMcLeod 

      3 weeks ago

      I have never had a problem with wish. I have only not recieved one of my orders and when I contacted wish they resent item to me again, also told me if the original item should come in not to worry about it. I knew from the get go that shipping would take more time. Im sorry so many have had issues with it

    • profile image

      Sandra 

      3 weeks ago

      Wish is ONLY eBay items that are redirected to the wish app. It's plain and simple a SCAM to make eBay items more attractive. You can get anything on eBay cheaper than Wish, so your blog is irrelevant due to your lack of knowledge on how to use eBay.

    • profile image

      celia sorensen 

      4 weeks ago

      It's impossible to get a hold of Wish, not by phone, not by email. I'm sorry I spent $151 Dollars on Wish. Never again! Stay away if possible.

    • profile image

      Poornima Dobriyal 

      4 weeks ago

      I wish i can give you negative stars but this site is not allowing me to. Wish is a Fraud and it compromises your personal details including your bank details (that you never even saved in your wish account.) Somebody placed orders worth $50 and i didn't even know that. This is the security they provide with the account. I tried reaching out to customer care but it sucks, it's their mistake and they are not giving my hard earned money. I would suggest people to not even set up your account or buy anything from wish. Ohh and they do not have any phone where you can talk to them directly. They have fixed answers an they won't even listen to you.

    • profile image

      Maiek 

      4 weeks ago

      Wish Is expensive. Compared to aliexpres it is expensive and full of cheaters ... The goods are cheap and you are lucky when it arrives at all ....

    • profile image

      Zeta Gard 

      5 weeks ago

      Some one has changed my address instead of Australia to some where in Russia I can name that person . I can not change it so hence cannot buy from wish anymore. There is no one to talk too.

    • profile image

      Betty Williams 

      5 weeks ago

      I have ordered two rings, and I never recieved either one.

    • profile image

      Rick 

      5 weeks ago

      Bought a citizen blue angels watch. On the back casing it says everything its supposed to and is spelled correctly. On the inside facing, Angels is spelled Angles. My concern is how legit is this watch? Is it s real Citizen,? Did they get a deal becausd of the misprint? Answers i may never know. With that said, it does appear nice.

    • profile image

      Jeffery braddy 

      5 weeks ago

      If I don't get what I ordered , I'll just get a refund that simple.

    • profile image

      Thomas Bower 

      5 weeks ago

      You normally cannot return items on/to Wish or their sister company Geek. If something is not right that you ordered and delivered to you, both are very nice and apologetic about it and offer you a refund in Wish or Geek cash, just like a store credit to buy something else, but they usually do not deal with the hassle of having you send the item back, so you are stuck with it. When that happens, you do get a full refund, but you keep the item you bought which you can just resell or give away.

    • profile image

      JAYSHREE LILANI 

      5 weeks ago

      I HAVE PAID TO WISH FOR VARIOUS ITEMS ON 3.12.2019 AND STILL AWAITING IT TO ARRIVE ..................ITS VERY DISGUSTING

    • profile image

      Sophie1739 

      5 weeks ago

      How many sweat shops ????????

    • profile image

      KaaMimi 

      5 weeks ago

      Even reputable stores like eBay and Amazon normally have more negative reviews. "Wish" too, have a higher number of negative reviews. I tend to believe that 70% of sellers are fake, 30% are genuine. I will now order, but on amounts, I can easily forgo, also on items I care the least about quality and never using my credit card.

    • profile image

      Iliana 

      5 weeks ago

      If you leave your debit card on you profile they will charge your card without your authorization. They are big time fraudsters!

    • profile image

      Gwendolyn Villavaso 

      5 weeks ago

      Wish is a scam. I rdered from wish and never got my order .it is a scam

    • profile image

      Nkele Nkatlo 

      5 weeks ago

      I ordered dresses from wish I Sep 2019 on the 11th to this date nothing

    • profile image

      PaulM 

      6 weeks ago

      Why bother reading reviews? Most of them are fake - easy to tell when customers from France and the UK are giving positive reviews (in horrible English) for electronic devices that only work on US power sources. Clearly like most things China related, there’s a lot of negotiable truth involved

    • profile image

      Ronita Haws 

      6 weeks ago

      to pay the lessor amount, and pay the remaining balance on March 2, 2020. I did this in good faith that there would only be $13 plus change taken from my checking account, because my balance in my account was 27.00. Well, not only did they charge me the $27 plus to my account, in doing so they have caused me a $32 overdraft! I have been a very good customer for years! I have had other issues with them, but have never made a stink about it. I have had numerous occasions of prices changing, the cost of shipping TRIPLED!!!! I have made the decision that I will no longer be shopping with them, and may I suggest that you think LONG AND HARD before you do business with these shady characters! They will steal money right from your checking account or credit card. They will fail you on every level! DO NOT THRUST THIS COMPANY! DO NOT DO BUSINESS WITH THEM! THEY ARE UNDERHANDED AND SHADY! They will make a mistake and blame you for it. They have down right insulted my intelligence and yours! If I hadn't chosen the pay half now, pay half later......why then did I have a chosen date to pay the remaining balance on March 2, 2020!? As I said insulting my intelligence and yours. Tell your friends, tell your family not to take the chance of doing business with these underhanded, cheating, lying, stealing, shady very poor excuse for business people! Thank you for sharing this information and spreading the word!!”

    • profile image

      Rexi29 

      6 weeks ago

      if you make a purchase on wish.com, only use paypal..no way would I use a credit card

    • profile image

      Axel 

      6 weeks ago

      I wish I hadn't. WISH is a complete scam. I ordered some bike shorts and got a pair of long johns about 2 months later. Currently 'trying' to get a refund but their support system is designed to make you want to give up. I have given up. I am now alarmed to see others saying that unauthorized credit card payments have been made to Wish. I am telling everyone NOT to use WISH whatever they do.

    • profile image

      Pete 

      6 weeks ago

      Wish.com is the worst rat-bag organization imaginable. They essentially have no customer service, and no monitoring of sellers' fulfillment of customer orders. Most often the products are far substandard from what has been advertised in the sales page; in other words, only a cheap approximation of what the item was advertised to be. Such as, "genuine leather" jacket turns up as pitifully-made rubberized vinyl.

      SERIOUSLY, Save your money and STAY FAR AWAY from Wish.com !!

    • profile image

      John 

      6 weeks ago

      Stay away from Wish

      You will be disappointed and it will cost you

    • profile image

      ddoctormc@gmail.com 

      6 weeks ago

      I ordered some items in wish shopping company,they told me my items will be delivered,but since then I have not seen them,I keep on emailing them, but no reply,I do not if this is scam or....

    • profile image

      Josephine David 

      6 weeks ago

      I placed order since 14th January, 2020, yet to receive my item. Can somebody help me with their email address please?

    • profile image

      Rexi29 

      6 weeks ago

      If you do decide to buy on wish.com, pay with Paypal and do not use a credit card. With Paypal you can feel secure and they will have your back

    • profile image

      concerned citizen 

      6 weeks ago

      Wish is a scam, the majority of their items are knockoffs from American companies, they steal money from your bank account, they claim that your account was hacked and then demand your personal info to get your account back (My guess is, identity theft will visit ones life soon) and Limited Quantity Deals are scams, they arent controlled by the stores, they are controlled by wish themselves.. so no, the first person does not get the item..unless its a cheap item, everything expensive they either keep or give to their family and friends.. BUYER BEWARE Wish should be investigated and shut down

    • profile image

      Paul 

      7 weeks ago

      I bought 4 watches and none of them came, I'm trying to get a refund but still no joy, every time I hit the refund button it just goes to the item that I have bought and nothing else waist of time KEEP AWAY

    • profile image

      Raluca 

      7 weeks ago

      WISH IS A SCAM! IT TAKES YOUR MONEY AND DOESN'T GIVE IT BACK OR THE PRODUCT. I LOST 400 EUROS WITH THEM AND THEY ARE REFUSING TO GIVE ME MY MONET BACK! BE CAREFUL! THE APPLICATION TAKES YOU TO THE PAYMENT AND WHEN IT TAKES BACK TO THE WISH APPLICATION THE BASKET IS STILL FULL.

      THEY DON'T CARE AND REPEATEDLY ASK FOR THE ORDER NUMBER WHEN THERE IS NO ORDER NUMBER. NOW THEY ARE SAYING THAT THEY CAN'T EVEN FIND MY ACCOUNT IN THE SYSTEM.

      CHOSE ANOTHER COMPANY TO DO YOUR BUSINESS BECAUSE WISH IS A MAJOR FRAUD!

      IF IT HAPPENED TO YOU COPY AND PASTE THIS MESSAGE. HELP US STOP THIS!

    • profile image

      Rexi29 

      7 weeks ago

      I bought two Parfums De Marly which are pretty expensive normally. I paid very little for them. I think they are real but I cannot be totally sure. These days they can make good knock offs. The boxes look real but on the back of both boxes they have the same misprint, so I'm no sure what to think. Any ideas?

    • profile image

      7 weeks ago

      Just ordered from them all sorts of stuffs worth 106€ total. When the payment was made, I was redirected to WIsh and apparently, all the products were still in the cart and on my profile in ''orders'', no order history was listed. No receipt anywhere, even in email. Contacted customer support, who knows if I'll get a reply.

      If not, this was a very easy and quick way to lose a hundred bucks.

    • profile image

      Nicky 

      7 weeks ago

      After I stopped buying they repeatedly sent me black playsuits that for toddler sizes so I cancelled it so I won't get conned again. Next time I'm going to open another account so I don't get ripped so they can't automatically get money from my personal account. Got only about three items that seem good

    • profile image

      Edite 

      7 weeks ago

      Wish is scam they charge form my credit cart 121.60Eur i didnt get back money.dont buy from them .i didnt order 121.60Eur but they stole money.Be careful with this side.

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      Amy 

      8 weeks ago

      Most items are much poorer quality than they look or completely different. Missing parts or not working/stop working not uncommon. Advertised prices change higher once you click on them. I’ve had prices change, of course higher in cart before check out! Customer support is quick but useless. 2 items prices went up before I checked out and I didn’t realized until after they shipped. I decided not to make an issue out of one, it arrived today. I figured I should not have opened it. I contacted support regarding the other one to see if I could refuse it or return to sender. He apologized for the inconvenience, checked my order and verified the price went up before I checked out. He forwarded a link on how to cancel orders, which needs to be done within 8hrs. I let him know clearly that was not helpful. I was told I should check the prices before checkout to verify they haven't changed. If I learn after checkout, I’d have 8hrs to cancel. Free of charge! How kind. It’s absurd! I’ve dealt with the other issues, I’ve been refunded for some crap that’s nothing like advertised but this was the last straw today. I’m done with Wish. I used a couple years ago and received junk. I gave a gift that was missing a electric cord :/ This time they had something I’ve been searching for. It popped up on Wish after a google search. I ended up buying many items over the past month, see issues above. I still have orders yet to arrive :/ I wish I could cancel all. Very sketchy “business” I’m concerned they have my credit card info now. My only hope is the item will arrive nothing like advertised and I can fight to get my money back. The “nothing like described” is likely!

    • profile image

      Rosa 

      8 weeks ago

      There scamers do not order from wish.They kept taking money out of my visa.I never gave them permission.

    • profile image

      Taryn 

      8 weeks ago

      Do not support this app. Scam artists!!

    • profile image

      Shamra 

      8 weeks ago

      I used to use the site years ago until I got 50% of what I bought, because they used so many different addresses to ship stuff I paid for, everywhere in the country! I decided to try it again. They were supposedly having flash sales on different products, and I ordered over 75 different products in one night. The next day, I got a message about each item, stating that my order "could not be processed on time", and wanted to know if I wanted "wish cash" or for the money of each item returned to my account. Well, I have spent hours trying to go to each item to get cash back into my bank account, but, there is no way to go to each item, because once I am done requesting money back for one, it will not go back to where I was on the list of items I ordered. It is a complete scam! Looking the site up, they do have a 800 number, but, when you call, it actually states that they have no humans to talk to!!!!! Stay as far away from the site as possible!!!! You will not get what you ordered, or the cash back. Please pass this on to others so they do not get scammed like millions of other people!!!!

    • profile image

      Annette 

      2 months ago

      Never had a problem if you read ads properly you get what you paid for always arrive within 2 weeks refunds been done easily customer support been easy to use and good no problem here

    • profile image

      Charlene Martens 

      2 months ago

      WISH has the worst customer service I’ve ever encountered. Someone requested my email to be changed and I tried contacting WISH customer service via email and through their app because there is no phone number to talk to a living breathing person. Their response was that this is a sensitive subject and someone would get back to me. Six emails to them, three weeks later, still no response. Since I don’t have access to my account since someone changed my email address. Just hoping they don’t have access to my PayPal account or I will be contacting them. Will not open a new account with them. Beware!

    • profile image

      Daniel 

      2 months ago

      I have ordered maybe 50 times from wish and for well over 20000 USD, most of the time good products have arrived (you have to browse and compare different sellers and prices before buying), sometimes packages have not arrived (probably ordered over 200 packages) and it might be around 30 of them that I did not receive, but I have always been refunded as long as I report missing delivery within their "support window". Packages arrive within 3 to 8 weeks. The types of items ordered is home decoration, clothes, shoes, tools, a big party tents, some electronics, and personal defense items. I really recommend Wish and I have saved a ton of money.

    • profile image

      Obaolugbaye 

      2 months ago

      I got this when I first open it. Claim your free gift. Is it true? Is just that I will pay for the shipping

    • profile image

      Ken Murrell 

      2 months ago

      Every order that I placed for delivery to my home address was fine & arrived on time. However, on a few larger orders I wanted to save on shipping so I had the items sent to a local store just 2 miles away.

      I checked with the store for weeks and nothing then late last night

      everything showed up with a QR Codes and said that the items were available for pick up. I went to the store early this morning and all the items on my phone from the order still said available for pick up...I enter the store...Game & Video on Vermont in Los Angles - the clerk grabs her Ipad, scans each QR CODE but each code as she scans them is showing that the items have already been delivered...all except one which she hands over to me. She then advises me to follow up with WISH. The funny part is that the items on the app now show "delivered" instead "available for pick up" and this only took place after the QR Code Scans happened. Somethings fishy. ...something doesn't add up. Now I've got to go through the process for getting a refund. For anyone reading ...pay the extra and have the items sent to your house. Do not try to save 3-5 dollars by having your items sent to a local store.

    • Diana Montgomery profile image

      Diana Montgomery 

      2 months ago from New York State

      There are many scams on Wish but there are many scams online. Some Wish sellers are honest. They tell you the correct descriptions, etc. but some are dishonest. You have to realize that if the price is too good to be true, it probably isn't true. I shop online frequently and I have seen the "bait and switch" at Wish, Ebay, Amazon and Etsy. They all state one price, then when you try to buy, the price is much more. I just don't buy when this happens. In fact, last night on Ebay, I encountered this. I contacted the seller and told him/her that I would not buy because of this. You have to make sure that the seller is reputable by reading reviews, contacting the seller and getting things in writing, only buy low priced items when they can't be misdescribed. For instance, all jewelry on Wish is costume even though they state diamonds, 14K gold, etc. You can't buy any good jewelry from Wish. So, if a seller doesn't state that it is chrome over base metal or cubic zirconia, they are lieing period. I've never had a problem contacting Wish but their answers are never helpful. They say that each size and color of shoe or dress, whatever is sold by a different seller. So, they can't help with the prices. And I would believe that all electronics are knockoffs.

    • profile image

      Shirley A Lane 

      2 months ago

      I was looking thru wish and put some things in a shopping cart I didnt order them or give you a ok to send it thru. From a very old card this is illegal. You force it thru without my ok so can you refun my $253.00 or what the bank gave me a phone number but cant get thru you need to do the right thing you did not have my ok on my new card let me know what you can do about this beforee everone fine out what you did my phone number is 2567087046

    • profile image

      Daniel 

      2 months ago

      I bough a gamecubeController from Wish,

      It took around 6 weeks until I got a message saying they deliverd the item but I never received anything.

      Tried to get my money back without succes, Friend of mine bought a fake JBL box yes it was cheap but so was the quality.

      Long story short don't buy from wish.

    • profile image

      Alicia Stanley 

      2 months ago

      DO NOT BUY FROM THIS COMPANY! THERE IS NO ONE TO TALK TO AND IT TAKES FOREVER TO COMMUNICATE...all communication is done by their menu. Product took forever to arrive and it was a very very CHEAP product

    • profile image

      Horidled Gaz Ru Mayforth 

      2 months ago

      Advertised t-shirts on wish always shoe a large image covering much of the t-shirts front what they actually send is a t-shirt with a much smaller image on the front Also - if you complain too much and request returns/refunds, they will continue to allow you to buy stuff, but will ban you from future customer service

    • profile image

      Todd larue 

      2 months ago

      Waiting sence Dec 26 2019 still no order and to find out about it they want me to pay to find out if it was shipped

    • profile image

      Jinty 

      2 months ago

      Cannot get unsubscribe to work. Never ordered , only put an item in basket and cannot delete or get unsubscribe.

    • profile image

      motorbote 

      2 months ago

      Yes alot of the products are indeed fake. I purchased some PC parts for dirt cheap on wish and it turned out that only one of 3 products I bought was legit. The other 2 were completely 4 generations old and we're being advertised and sold as new generation products. You should have done more research into this before writing this article.

    • profile image

      mahmood ali 

      2 months ago

      This is the way Wish.com collecting funds from around the world if per customer spend five pound Dollar or Euro just imagine how much money they are sitting or using to make more money from other peoples wealth even people ask for refund which takes long time it's a very clever way to have a big pot of moneyway of scamming people showing prices people could not resist.

    • profile image

      Nancy Knorr 

      2 months ago

      I order 3 items from Wish. Charged $304.oo for items costing $11.00 each. Not good quality and am still getting items I did not order, nor do not want.

    • profile image

      Guy 

      2 months ago

      I've ordered many items from wish and zero arrived. This is a scam site. Do NOT give them your money.

    • profile image

      patti 

      2 months ago

      im sorry i ever dealt with this company. Dont do it.

    • profile image

      Des Ewers 

      2 months ago

      They advertised a product at a very low price, I ordered it, then told I was outside the time frame which was rubbish. They ten send a advert the next day, same product but 700% more expensive, Con artists, shot them all.

    • profile image

      yan 

      2 months ago

      in wish, i always just order the stuff under $50, i got all my stuff

    • profile image

      Tamara 

      2 months ago

      They buy their items from aliexpress!!!!!!!

      Wake up you idiots.

      I downloaded the app and now my Samsung is getting full phone screen adverts from their stupid site all the time. Literally 3 x an hour.

      Visit aliexpress for all their items and buy direct from China. They just drop shipping the items, which if you google 'how to start a drop shipment business' you will find ample evidence of this.

    • profile image

      Nelly 

      2 months ago

      I shopped at Wish for 6 months and I lost all my money. They never delivered the paid goods. They try to get you to believe that they care but it is definitely a scam. My bank couldn't help me. Some of the people employees even used my card details to purchase products in the States. I am absolutely disgusted with Wish they should be shut down. Wish even asked me for my bank statements ,they deliberately tried to convince me that my credit card and numbers were false. I got very very upset

      Never ever shop or have anything to do with Wish!!!

    • profile image

      Joe Babin 

      2 months ago

      I purchased an order, Sports running

      Shoes in December, 2020.Still waiting

      For the product, Can it take several weeks to receive the product I purchased for $118.00

    • profile image

      Cheryl 

      2 months ago

      I shop a lot through Wish. With the exception of a pair of earrings that were so tiny I could hardly see them, I’ve gotten some good deals on some decent quality items. Being an old stay-in lady I’ve been able to fulfill my shop-a-holic needs cheaply. Shipping length doesn’t bother me because by the time I get something in the mail, I’ve probably forgotten what I ordered and it’s a pleasant surprise.

    • profile image

      mansur 

      3 months ago

      I'm just here for verification.and to read comment.it seems like the things is terrible

    • profile image

      Leonie Moran 

      3 months ago

      This was the first time i have ever ordered anything on line, on the 26th november i ordered a dog harness which was chargwd to my credit card at 10.48am on the 27th november the amount $8.95 ..... and as at 3rd january 2020 i still hVe received the goods !!!!! P,ease explain

    • profile image

      Crystal Dilly 

      3 months ago

      KFRRCYQ is a 50% off code

    • profile image

      Kaye 

      3 months ago

      hey guys, welcome to China LOL, the online shopping environment in China is totally different from that in your countries, especially in western world, shopping online in China requests your brainstorming, experience, and money of course, but the most important thing you should know is that you can never win the sellers, thats why you would always pay for a shipping fee for so called FREE items, coz the cost of the items and shipping is still less than your spending, sorry for my typo but you know what I'm talking about right?

    • profile image

      Ray Kuan 

      3 months ago

      Yes definitely a scam, online fraud. False advertising . Stay away from wish. After checking out ,it's a different price. Wonder how they get away with daylight robbery. Best is to simply not try at all. Prices which are low, are just to trick you into believing. Once paid, it changes. Even for refunds, they credit back short of what u were charged. Still waiting for an order, ordered 24/11/19 due 26/12/19, now it's due 01/02/20. That's over two months. Shipping it by boat, I reckon. Don't wanna get con, stay away from WISH.

    • profile image

      Lorena Martinez 

      3 months ago

      It took 3 weeks to receive a shirt, I ordered it for a Christmas present. The shirt is nothing like the pic and description, Totally generic crap. I've emailed them many times, No English, horrible.

    • profile image

      Vish 

      3 months ago

      Damn man, this app is definitely a scam. I purchased a boot for RM 7 (displayed price on app) and all of suden it said, RM 47 plus RM 31 for shipping. So total is RM 78. I used my credit card to pay and guess what! The msg i received after paying was RM 354 for the damn boots. Im trying contact Wish, i can seem to find the email add. If anyone knows, pls do email it to me at vissalani27@gmail.com. Thanks.

    • profile image

      kev56 

      3 months ago

      Stay away, 4 items i paid for, next day were unavailable at that price, then there's the just pay the shipping scam which doubles the price.

      Don't understand how this site is still running.

    • profile image

      Alex 42 

      3 months ago

      You've never addressed the biggest red flag of why people think Wish.com is a scam. After several purchases from Wish, the website sends you an email saying they would like you to send a photo of your bank statement with a copy of your latest transactions made with Wish.

      It makes me suspect their cheap prices are loss leaders for identity theft and bank fraud.

    • profile image

      Val Shelby 

      3 months ago

      It’s terrible I ended getting some stuff that I didn’t even ordered off of wish. It’s like they replaced the items that I ordered cus they weren’t ready to be shipped yet or something like that.

    • profile image

      Raelene.stephenson 

      3 months ago

      I ordered stuff.on wish that my son used his mame with mone . what i.thought.was a set of ri ngs turned out to be 251 worth stuff i didnt want

      I.tried to return it was to.late. they wont. Refund my money nor..do i have a live person that i can talk too

    • profile image

      Katie 

      3 months ago

      What could possibly be wrong in a scenario where direct seller to consumer transaction? This is progress!

    • profile image

      ea 

      3 months ago

      ww

      wish uses the old bait and switch.

      it advertised one price on the desription and a higher price on check out. watch out for the "free" merch especially. rip off.

    • profile image

      Mel 

      4 months ago

      I buy from Wish all the time. I've ordered over 10 times and have received everything. Mostly watches and electronics. I highly recommend researching the seller and reviews. Im from Colorado, USA.

    • profile image

      Masego Christopher 

      4 months ago

      I Am Located In South Africa And i Have Placed my orders In August But still Havent Recived All Of Them Could i be Scammed?

    • profile image

      Ethan 

      4 months ago

      DONT I repeat DONT buy from wish. I’ve ordered from wish once and I never will again. After the product I ordered finally came to my house 3 weeks after ordering it I was thoroughly disappointed. The product looked nothing like it did on the website and was even cheaper than I imagined. Wish is a Borderline SCAM. Save your money and don’t buy from wish.

    • profile image

      Kavita Motwani 

      4 months ago

      I have not received my orders since quite long,they just extend the dates and still product is not yet received.Customer Service is also pathetic.No communication from them.If eel its a fake app and no money is refunded.

    • profile image

      Marylynn W 

      4 months ago

      I have had mixed service from wish my biggest complaint is the jewlery stamped 925 but not real silver mostly silver plated. Also the stones they say are plastic. I understand that you are paying next to nothing for this jewlery so it is obviously not quality, I am frustated with the discretion i would still purchase if they gave the actual disruption of what they are selling. I have called wish on this and have been immediately refunded.. what can we do to force them to give correct descriptions. Again i know i am not investing in quality jewlery it is really just for fun...

    • profile image

      Christopher Dean 

      4 months ago

      Why are the selling 24 Carat Gold necklaces for £1 with £8 shipping. This has to be a complete scam! I took advantage of first order free gift and paid £0.78 for a phone holder for my car but I would not trust much else on the site!

    • profile image

      Jae 

      4 months ago

      My shipping doesn’t take forever

    • profile image

      Michael Ladd 

      4 months ago

      I never buy from them but everything is made in china and save people money Labor is so cheap over there!!!

    • profile image

      franjocumagun@yahoo.com 

      4 months ago

      i ordered several items that never arrived. it doesn't even show in my purchase history. goodbye

    • profile image

      How was I such a fool? 

      4 months ago

      I wear 3x in US...ordered 8x on WISH and its see through fabric and still TOO TIGHT!!! WHAT???? I am so disappointed.....and ANGRY. I guess there are no larger people in China. Be careful ordering clothing...Jewelry however...Im happy with. Especially rings.

    • profile image

      Foolish 

      4 months ago

      Total scam

      I experienced wrong shipments, no shipments received, cheap products or refurbished, and you will never get your refund dollars.

      Stay away

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