Is the Wish App Legit or a Scam: The Real Reasons Why It's so Cheap

Updated on February 8, 2020
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Katy tests money-saving apps to find ones that are legitimate, easy to use, and effective to share with readers.

Is Wish Shopping Legit?

The Wish shopping app features crazy low prices on a lot of fashion items and accessories for men and women.

So, what's the catch?

Shopping on Wish is risky! It's hard to know if the products are genuine until you order and receive them.

Wish is as legit as Amazon and eBay. The company is real and there are real companies selling products on the app.

But since the sellers on Wish are located all over the world (but mostly in China), shipping takes longer, and product quality is lower. You can find mid-quality items for super cheap if you know what to look for, like Romwe for clothes or Geek for gadgets.

Just follow these tips to understand where the products you order comes from so that you know what to expect before checking out a shopping cart.

Where Do the Products on Wish Come From?

Look at where the stuff on Wish comes from and you'll understand why the prices are so low. Wish is a mobile shopping site that connects buyers directly to individual merchants selling merchandise made in Chinese factories.

Many big retailers ship directly from China to Western countries like the US, UK and Canada successfully.

Unlike most online shopping experiences, where you buy from a retailer, an item from Wish comes directly from the factory. There are no middlemen, which means lower prices and less quality-control.

The Reason Stuff Is so Cheap on Wish

There's no middleman, no brick-and-mortar store, no employees restocking shelves, and no advertising money spent promoting a single shopping site. The savings go directly to the customer.

But there are some downsides to this stripped-down model. Read on!

Are Wish Products Fake?

The website and the app are definitely real: You order something, pay with your credit card, and the items will get delivered (eventually). But are the products offered fakes?

Wish doesn't sell many brands that are available in the United States. You'll find knock-offs of common brands. The quality is definitely lower than items in other stores or shopping sites, but if you're willing to take the chance, Wish can be a great value.

Cons of Shopping on Wish.com

Women's Clothing

The sizing is a gamble when ordering from Wish. Look at customer product photos and reviews to get a good idea of what size you should order.

Material and stitching is definitely cheap but can be appropriate for certain casual items. Sweaters, hoodies, and accessories make good Wish buys when you don't need the highest quality.

I tried ordering two tops from Wish. They were much more sheer than they looked in the picture. The V-neck peasant blouse I purchased was way too big. The other was a white long-sleeved shirt that looks okay but is made of cheap, breathable material. I learned to not order clothing to wear to work and stick to the casual or novelty items.

For clothing I'd recommend a site like SHEIN (which is actually legit) if you are looking for major steals from on trendy pieces. They ship straight from China and are less risky with fit and descriptions.

Source

Is Personal Data Safe on Wish.com?

One of the biggest concerns some users have about Wish.com is that the site displays full user names on the profiles linked to wish lists. This means that your wish lists aren't private and any items you put on your lists show your real name.

In its privacy policy Wish.com says that they collect information about customers in two ways:

  • When customers sign up and purchase products Wish.com asks for name, email address, payment method information, shipping address, phone number, and social media account credentials.
  • Wish.com collects other data automatically, including your computer's IP address, location information (they say they ask for customer permission before obtaining specific GPS data), social network profile data, the browser you use, usage data including where you click and how much time you spend on pages.

With these things in mind Wish.com appears to be as safe for personal data as any other shopping site, and all sites can potentially be hacked.

Pros of Shopping on Wish.com

Legit Electronics from Wish

Purchasing electronics from Wish is hit or miss. Expect the audio quality from speakers or earbuds to be poor. Cables, like USB or HDMI, will work but they might not be as robust or last as long as their more expensive counterparts. A flash drive or storage device from Wish will also work as promised, which can be a great way to get cheap data storage. Bluetooth is also surprisingly reliable.

I recently received a pair of noise-cancelling Bluetooth headphones from Wish. While the sound quality isn't spectacular, the Bluetooth always connects and it's great to have when traveling or going for walks. Pretty good for $10.

Many of the electronics you buy in the U.S. come from Asian countries anyway, so the products don't differ too much. Think twice before buying anything that requires customer support, however, like a tablet or a smartwatch.

Beware of Deceptive Product Photos and Descriptions on Wish.com

There are going to be sacrifices in the order process when you buy directly from any factory. Though they cost more, the US-based retail stores serve an important purpose as middlemen to smooth the way for the customer.

Skipping the retailer entirely leaves the potential for a few drawbacks:

  • Mislabeled items
  • Wrong sizing in clothes
  • Inaccurate descriptions and photos of products
  • Poor customer service

Most of the time the customer receives exactly what they paid for from Wish. This requires that the item from the factory matches the description and pictures of the item in the app, which can be difficult in translation to English. Order from Wish often enough and eventually the product you ordered in the app will turn out to be slightly different than the item that shows up in your mailbox.

What About You?

What was your experience shopping on Wish like?

See results

How to Avoid Getting Scammed on Wish

Read Reviews Carefully!

The best way to avoid being disappointed by products sold on Wish.com is to do your research before purchasing. Read through customer reviews. Look at photos that other customers have posted of the product they actually received. Users can also leave star ratings for merchants, but these aren't as useful as written descriptions and photos.

It takes some work to have a good experience with Wish.com. Since it's a global marketplace, customers and merchants are located all over the world. Product descriptions and reviews may be written by people whose English is not fluent. Find as much information as you can about the product you're interested in and its merchant before purchasing.

Apps that Aren't a Scam

Like Wish, apps that sound too good to be true usually are. But also like Wish they can be invaluable if you know how to use them correctly.

Here are some other apps that help you earn or save money, with some important caveats:

Mercari - Buy gently used or totally new stuff or sell your old stuff. Find some great deals but you need to be really thorough when looking through items to spot scammers.

ROMWE - Trendy women;s fashion at super low prices. Shipping can take a bit longer and you have to know which items to buy but this can really fill out your basics and fun pieces.

Walmart Grocery Pick Up - Walmart's free service for getting your groceries delivered to your car in almost any Walmart parking lot. This is now how I get my weekly grocery shopping done!

Acorns - Invest the spare change from your transactions. It's super easy to start investing but it won't get you rich quick. Also, make sure to read about the fees before you start.

Ibotta - Get cash back from grocery receipts. They've expanded ways to earn cash back but is usually only worth the effort if you buy mostly brand name items.

These are great apps but it pays to look through the reviews and see if they're right for you.

Some Drawbacks to Shopping on Wish.com

Shipping Takes Forever

The number one complaint about shopping on Wish is that items can take several weeks to arrive. Some might show up within five to seven days, but other orders may take a month to arrive.

Inconsistent Clothing Sizes

Clothes sizes on Wish is another issue. Asian and American sizing don't translate well and this is made worse by the fact that most Chinese factory-made items do not carry a size label. Customers that shop for clothes on Wish are often left wondering whether the "medium" they ordered, but which was small enough to fit a child, is really an "extra small" or just a factory mistake.

Poor Customer Service

The other downside of buying from a foreign factory is the customer service support is not very strong. With a retailer between you and the factory, the customer service experience is a lot better for the customer because that retailer has a reputation to uphold. The out-of-country factory has less direct stake in keeping you happy so it's up to Wish to communicate between the customer and the factory. This can lead to a lot of frustration from customers.

Making Returns on Wish.com

If you do get an item that differs from the item you ordered, is it possible to return the item to Wish for a refund? Yes, returns are possible, but they are not very easy.

Wish does offer returns and refunds, but they don't refund the initial shipping cost (usually pretty low) and you can expect to deal with a clunky customer service process.

How to Make a Return on the Wish App

Initiate a return to Wish through the app. You will message back and forth with customer service and they will send you a shipping label to return the item. Wish does not list a phone number so it is hard to contact someone directly. There is also no obvious option to escalate the customer service concern to someone else if the rep is not satisfying your concerns.

My Terrible Experience Trying to Return an Item

In my experience Wish is very good about issuing refunds, but the return process isn't friendly, as I unfortunately discovered first-hand. I bought a PAX 3 vaporizer as a Christmas present, hoping to get a deal. But the product that arrived was a clear knock-off, so I initiated a return. I was allowed 60 days to return the item but the customer service rep stalled and ignored me for long enough that the 60 days vanished. I had no option other than to say good-bye to that $85.

With the low cost of items on Wish, it seems like they make the return process difficult so most people will choose to eat the cost of a $3 item instead of fighting customer service.

What About You?

Have you returned an item to Wish.com?

See results

Buying Wish Items for Resale

Since Wish is essentially a distributor you could make a good profit by buying cheap items and then reselling them. This is usually done through a drop shipping website. Another online option is using an Ebay store.

If you use Wish as a source for reselling you'll have better results if you add some value to the item in the process. Otherwise, your customers can just buy directly from Wish.

How do you add value?

Any way that you can reduce the risk for the customer will be adding value. You can take more accurate photos and post them so buyers are more informed.

Wish vs. eBay

The same cheap, fast-fashion clothing items from China can be found on eBay too. So what's the difference?

The eBay sellers with similar items usually have slightly higher prices so they can still make a profit after paying eBay's fees. They may also charge a bit more for shipping because they don't have the ability to do bulk shipping orders like Wish.

But a transaction on eBay is easier to dispute if you run into problems as a buyer. Also, the item descriptions tend to have more information, letting you get a better idea before you purchase.

© 2018 Katy Medium

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    • profile image

      Rexi29 

      12 hours ago

      if you make a purchase on wish.com, only use paypal..no way would I use a credit card

    • profile image

      Axel 

      24 hours ago

      I wish I hadn't. WISH is a complete scam. I ordered some bike shorts and got a pair of long johns about 2 months later. Currently 'trying' to get a refund but their support system is designed to make you want to give up. I have given up. I am now alarmed to see others saying that unauthorized credit card payments have been made to Wish. I am telling everyone NOT to use WISH whatever they do.

    • profile image

      Phil 

      38 hours ago

      Order.Wish.com is a scam site that steals card info and makes unauthorized charges.

    • profile image

      Pete 

      2 days ago

      Wish.com is the worst rat-bag organization imaginable. They essentially have no customer service, and no monitoring of sellers' fulfillment of customer orders. Most often the products are far substandard from what has been advertised in the sales page; in other words, only a cheap approximation of what the item was advertised to be. Such as, "genuine leather" jacket turns up as pitifully-made rubberized vinyl.

      SERIOUSLY, Save your money and STAY FAR AWAY from Wish.com !!

    • profile image

      John 

      2 days ago

      Stay away from Wish

      You will be disappointed and it will cost you

    • profile image

      ddoctormc@gmail.com 

      3 days ago

      I ordered some items in wish shopping company,they told me my items will be delivered,but since then I have not seen them,I keep on emailing them, but no reply,I do not if this is scam or....

    • profile image

      Josephine David 

      3 days ago

      I placed order since 14th January, 2020, yet to receive my item. Can somebody help me with their email address please?

    • profile image

      Rexi29 

      4 days ago

      If you do decide to buy on wish.com, pay with Paypal and do not use a credit card. With Paypal you can feel secure and they will have your back

    • profile image

      concerned citizen 

      4 days ago

      Wish is a scam, the majority of their items are knockoffs from American companies, they steal money from your bank account, they claim that your account was hacked and then demand your personal info to get your account back (My guess is, identity theft will visit ones life soon) and Limited Quantity Deals are scams, they arent controlled by the stores, they are controlled by wish themselves.. so no, the first person does not get the item..unless its a cheap item, everything expensive they either keep or give to their family and friends.. BUYER BEWARE Wish should be investigated and shut down

    • profile image

      Paul 

      6 days ago

      I bought 4 watches and none of them came, I'm trying to get a refund but still no joy, every time I hit the refund button it just goes to the item that I have bought and nothing else waist of time KEEP AWAY

    • profile image

      Raluca 

      7 days ago

      WISH IS A SCAM! IT TAKES YOUR MONEY AND DOESN'T GIVE IT BACK OR THE PRODUCT. I LOST 400 EUROS WITH THEM AND THEY ARE REFUSING TO GIVE ME MY MONET BACK! BE CAREFUL! THE APPLICATION TAKES YOU TO THE PAYMENT AND WHEN IT TAKES BACK TO THE WISH APPLICATION THE BASKET IS STILL FULL.

      THEY DON'T CARE AND REPEATEDLY ASK FOR THE ORDER NUMBER WHEN THERE IS NO ORDER NUMBER. NOW THEY ARE SAYING THAT THEY CAN'T EVEN FIND MY ACCOUNT IN THE SYSTEM.

      CHOSE ANOTHER COMPANY TO DO YOUR BUSINESS BECAUSE WISH IS A MAJOR FRAUD!

      IF IT HAPPENED TO YOU COPY AND PASTE THIS MESSAGE. HELP US STOP THIS!

    • profile image

      Rexi29 

      9 days ago

      I bought two Parfums De Marly which are pretty expensive normally. I paid very little for them. I think they are real but I cannot be totally sure. These days they can make good knock offs. The boxes look real but on the back of both boxes they have the same misprint, so I'm no sure what to think. Any ideas?

    • profile image

      10 days ago

      Just ordered from them all sorts of stuffs worth 106€ total. When the payment was made, I was redirected to WIsh and apparently, all the products were still in the cart and on my profile in ''orders'', no order history was listed. No receipt anywhere, even in email. Contacted customer support, who knows if I'll get a reply.

      If not, this was a very easy and quick way to lose a hundred bucks.

    • profile image

      Nicky 

      11 days ago

      After I stopped buying they repeatedly sent me black playsuits that for toddler sizes so I cancelled it so I won't get conned again. Next time I'm going to open another account so I don't get ripped so they can't automatically get money from my personal account. Got only about three items that seem good

    • profile image

      Edite 

      12 days ago

      Wish is scam they charge form my credit cart 121.60Eur i didnt get back money.dont buy from them .i didnt order 121.60Eur but they stole money.Be careful with this side.

    • profile image

      Amy 

      12 days ago

      Most items are much poorer quality than they look or completely different. Missing parts or not working/stop working not uncommon. Advertised prices change higher once you click on them. I’ve had prices change, of course higher in cart before check out! Customer support is quick but useless. 2 items prices went up before I checked out and I didn’t realized until after they shipped. I decided not to make an issue out of one, it arrived today. I figured I should not have opened it. I contacted support regarding the other one to see if I could refuse it or return to sender. He apologized for the inconvenience, checked my order and verified the price went up before I checked out. He forwarded a link on how to cancel orders, which needs to be done within 8hrs. I let him know clearly that was not helpful. I was told I should check the prices before checkout to verify they haven't changed. If I learn after checkout, I’d have 8hrs to cancel. Free of charge! How kind. It’s absurd! I’ve dealt with the other issues, I’ve been refunded for some crap that’s nothing like advertised but this was the last straw today. I’m done with Wish. I used a couple years ago and received junk. I gave a gift that was missing a electric cord :/ This time they had something I’ve been searching for. It popped up on Wish after a google search. I ended up buying many items over the past month, see issues above. I still have orders yet to arrive :/ I wish I could cancel all. Very sketchy “business” I’m concerned they have my credit card info now. My only hope is the item will arrive nothing like advertised and I can fight to get my money back. The “nothing like described” is likely!

    • profile image

      Rosa 

      13 days ago

      There scamers do not order from wish.They kept taking money out of my visa.I never gave them permission.

    • profile image

      Taryn 

      2 weeks ago

      Do not support this app. Scam artists!!

    • profile image

      Shamra 

      2 weeks ago

      I used to use the site years ago until I got 50% of what I bought, because they used so many different addresses to ship stuff I paid for, everywhere in the country! I decided to try it again. They were supposedly having flash sales on different products, and I ordered over 75 different products in one night. The next day, I got a message about each item, stating that my order "could not be processed on time", and wanted to know if I wanted "wish cash" or for the money of each item returned to my account. Well, I have spent hours trying to go to each item to get cash back into my bank account, but, there is no way to go to each item, because once I am done requesting money back for one, it will not go back to where I was on the list of items I ordered. It is a complete scam! Looking the site up, they do have a 800 number, but, when you call, it actually states that they have no humans to talk to!!!!! Stay as far away from the site as possible!!!! You will not get what you ordered, or the cash back. Please pass this on to others so they do not get scammed like millions of other people!!!!

    • profile image

      Annette 

      2 weeks ago

      Never had a problem if you read ads properly you get what you paid for always arrive within 2 weeks refunds been done easily customer support been easy to use and good no problem here

    • profile image

      Charlene Martens 

      2 weeks ago

      WISH has the worst customer service I’ve ever encountered. Someone requested my email to be changed and I tried contacting WISH customer service via email and through their app because there is no phone number to talk to a living breathing person. Their response was that this is a sensitive subject and someone would get back to me. Six emails to them, three weeks later, still no response. Since I don’t have access to my account since someone changed my email address. Just hoping they don’t have access to my PayPal account or I will be contacting them. Will not open a new account with them. Beware!

    • profile image

      Daniel 

      3 weeks ago

      I have ordered maybe 50 times from wish and for well over 20000 USD, most of the time good products have arrived (you have to browse and compare different sellers and prices before buying), sometimes packages have not arrived (probably ordered over 200 packages) and it might be around 30 of them that I did not receive, but I have always been refunded as long as I report missing delivery within their "support window". Packages arrive within 3 to 8 weeks. The types of items ordered is home decoration, clothes, shoes, tools, a big party tents, some electronics, and personal defense items. I really recommend Wish and I have saved a ton of money.

    • profile image

      Obaolugbaye 

      3 weeks ago

      I got this when I first open it. Claim your free gift. Is it true? Is just that I will pay for the shipping

    • profile image

      Ken Murrell 

      3 weeks ago

      Every order that I placed for delivery to my home address was fine & arrived on time. However, on a few larger orders I wanted to save on shipping so I had the items sent to a local store just 2 miles away.

      I checked with the store for weeks and nothing then late last night

      everything showed up with a QR Codes and said that the items were available for pick up. I went to the store early this morning and all the items on my phone from the order still said available for pick up...I enter the store...Game & Video on Vermont in Los Angles - the clerk grabs her Ipad, scans each QR CODE but each code as she scans them is showing that the items have already been delivered...all except one which she hands over to me. She then advises me to follow up with WISH. The funny part is that the items on the app now show "delivered" instead "available for pick up" and this only took place after the QR Code Scans happened. Somethings fishy. ...something doesn't add up. Now I've got to go through the process for getting a refund. For anyone reading ...pay the extra and have the items sent to your house. Do not try to save 3-5 dollars by having your items sent to a local store.

    • Diana Montgomery profile image

      Diana Montgomery 

      3 weeks ago from New York State

      There are many scams on Wish but there are many scams online. Some Wish sellers are honest. They tell you the correct descriptions, etc. but some are dishonest. You have to realize that if the price is too good to be true, it probably isn't true. I shop online frequently and I have seen the "bait and switch" at Wish, Ebay, Amazon and Etsy. They all state one price, then when you try to buy, the price is much more. I just don't buy when this happens. In fact, last night on Ebay, I encountered this. I contacted the seller and told him/her that I would not buy because of this. You have to make sure that the seller is reputable by reading reviews, contacting the seller and getting things in writing, only buy low priced items when they can't be misdescribed. For instance, all jewelry on Wish is costume even though they state diamonds, 14K gold, etc. You can't buy any good jewelry from Wish. So, if a seller doesn't state that it is chrome over base metal or cubic zirconia, they are lieing period. I've never had a problem contacting Wish but their answers are never helpful. They say that each size and color of shoe or dress, whatever is sold by a different seller. So, they can't help with the prices. And I would believe that all electronics are knockoffs.

    • profile image

      Shirley A Lane 

      3 weeks ago

      I was looking thru wish and put some things in a shopping cart I didnt order them or give you a ok to send it thru. From a very old card this is illegal. You force it thru without my ok so can you refun my $253.00 or what the bank gave me a phone number but cant get thru you need to do the right thing you did not have my ok on my new card let me know what you can do about this beforee everone fine out what you did my phone number is 2567087046

    • profile image

      Daniel 

      4 weeks ago

      I bough a gamecubeController from Wish,

      It took around 6 weeks until I got a message saying they deliverd the item but I never received anything.

      Tried to get my money back without succes, Friend of mine bought a fake JBL box yes it was cheap but so was the quality.

      Long story short don't buy from wish.

    • profile image

      Alicia Stanley 

      4 weeks ago

      DO NOT BUY FROM THIS COMPANY! THERE IS NO ONE TO TALK TO AND IT TAKES FOREVER TO COMMUNICATE...all communication is done by their menu. Product took forever to arrive and it was a very very CHEAP product

    • profile image

      Horidled Gaz Ru Mayforth 

      4 weeks ago

      Advertised t-shirts on wish always shoe a large image covering much of the t-shirts front what they actually send is a t-shirt with a much smaller image on the front Also - if you complain too much and request returns/refunds, they will continue to allow you to buy stuff, but will ban you from future customer service

    • profile image

      Todd larue 

      4 weeks ago

      Waiting sence Dec 26 2019 still no order and to find out about it they want me to pay to find out if it was shipped

    • profile image

      Jinty 

      4 weeks ago

      Cannot get unsubscribe to work. Never ordered , only put an item in basket and cannot delete or get unsubscribe.

    • profile image

      motorbote 

      4 weeks ago

      Yes alot of the products are indeed fake. I purchased some PC parts for dirt cheap on wish and it turned out that only one of 3 products I bought was legit. The other 2 were completely 4 generations old and we're being advertised and sold as new generation products. You should have done more research into this before writing this article.

    • profile image

      mahmood ali 

      5 weeks ago

      This is the way Wish.com collecting funds from around the world if per customer spend five pound Dollar or Euro just imagine how much money they are sitting or using to make more money from other peoples wealth even people ask for refund which takes long time it's a very clever way to have a big pot of moneyway of scamming people showing prices people could not resist.

    • profile image

      Nancy Knorr 

      5 weeks ago

      I order 3 items from Wish. Charged $304.oo for items costing $11.00 each. Not good quality and am still getting items I did not order, nor do not want.

    • profile image

      Guy 

      5 weeks ago

      I've ordered many items from wish and zero arrived. This is a scam site. Do NOT give them your money.

    • profile image

      patti 

      5 weeks ago

      im sorry i ever dealt with this company. Dont do it.

    • profile image

      Des Ewers 

      5 weeks ago

      They advertised a product at a very low price, I ordered it, then told I was outside the time frame which was rubbish. They ten send a advert the next day, same product but 700% more expensive, Con artists, shot them all.

    • profile image

      yan 

      5 weeks ago

      in wish, i always just order the stuff under $50, i got all my stuff

    • profile image

      Tamara 

      6 weeks ago

      They buy their items from aliexpress!!!!!!!

      Wake up you idiots.

      I downloaded the app and now my Samsung is getting full phone screen adverts from their stupid site all the time. Literally 3 x an hour.

      Visit aliexpress for all their items and buy direct from China. They just drop shipping the items, which if you google 'how to start a drop shipment business' you will find ample evidence of this.

    • profile image

      Nelly 

      6 weeks ago

      I shopped at Wish for 6 months and I lost all my money. They never delivered the paid goods. They try to get you to believe that they care but it is definitely a scam. My bank couldn't help me. Some of the people employees even used my card details to purchase products in the States. I am absolutely disgusted with Wish they should be shut down. Wish even asked me for my bank statements ,they deliberately tried to convince me that my credit card and numbers were false. I got very very upset

      Never ever shop or have anything to do with Wish!!!

    • profile image

      Joe Babin 

      6 weeks ago

      I purchased an order, Sports running

      Shoes in December, 2020.Still waiting

      For the product, Can it take several weeks to receive the product I purchased for $118.00

    • profile image

      Cheryl 

      6 weeks ago

      I shop a lot through Wish. With the exception of a pair of earrings that were so tiny I could hardly see them, I’ve gotten some good deals on some decent quality items. Being an old stay-in lady I’ve been able to fulfill my shop-a-holic needs cheaply. Shipping length doesn’t bother me because by the time I get something in the mail, I’ve probably forgotten what I ordered and it’s a pleasant surprise.

    • profile image

      mansur 

      6 weeks ago

      I'm just here for verification.and to read comment.it seems like the things is terrible

    • profile image

      Leonie Moran 

      7 weeks ago

      This was the first time i have ever ordered anything on line, on the 26th november i ordered a dog harness which was chargwd to my credit card at 10.48am on the 27th november the amount $8.95 ..... and as at 3rd january 2020 i still hVe received the goods !!!!! P,ease explain

    • profile image

      Crystal Dilly 

      7 weeks ago

      KFRRCYQ is a 50% off code

    • profile image

      Kaye 

      7 weeks ago

      hey guys, welcome to China LOL, the online shopping environment in China is totally different from that in your countries, especially in western world, shopping online in China requests your brainstorming, experience, and money of course, but the most important thing you should know is that you can never win the sellers, thats why you would always pay for a shipping fee for so called FREE items, coz the cost of the items and shipping is still less than your spending, sorry for my typo but you know what I'm talking about right?

    • profile image

      Ray Kuan 

      7 weeks ago

      Yes definitely a scam, online fraud. False advertising . Stay away from wish. After checking out ,it's a different price. Wonder how they get away with daylight robbery. Best is to simply not try at all. Prices which are low, are just to trick you into believing. Once paid, it changes. Even for refunds, they credit back short of what u were charged. Still waiting for an order, ordered 24/11/19 due 26/12/19, now it's due 01/02/20. That's over two months. Shipping it by boat, I reckon. Don't wanna get con, stay away from WISH.

    • profile image

      Lorena Martinez 

      7 weeks ago

      It took 3 weeks to receive a shirt, I ordered it for a Christmas present. The shirt is nothing like the pic and description, Totally generic crap. I've emailed them many times, No English, horrible.

    • profile image

      Vish 

      8 weeks ago

      Damn man, this app is definitely a scam. I purchased a boot for RM 7 (displayed price on app) and all of suden it said, RM 47 plus RM 31 for shipping. So total is RM 78. I used my credit card to pay and guess what! The msg i received after paying was RM 354 for the damn boots. Im trying contact Wish, i can seem to find the email add. If anyone knows, pls do email it to me at vissalani27@gmail.com. Thanks.

    • profile image

      kev56 

      8 weeks ago

      Stay away, 4 items i paid for, next day were unavailable at that price, then there's the just pay the shipping scam which doubles the price.

      Don't understand how this site is still running.

    • profile image

      Alex 42 

      2 months ago

      You've never addressed the biggest red flag of why people think Wish.com is a scam. After several purchases from Wish, the website sends you an email saying they would like you to send a photo of your bank statement with a copy of your latest transactions made with Wish.

      It makes me suspect their cheap prices are loss leaders for identity theft and bank fraud.

    • profile image

      Val Shelby 

      2 months ago

      It’s terrible I ended getting some stuff that I didn’t even ordered off of wish. It’s like they replaced the items that I ordered cus they weren’t ready to be shipped yet or something like that.

    • profile image

      Raelene.stephenson 

      2 months ago

      I ordered stuff.on wish that my son used his mame with mone . what i.thought.was a set of ri ngs turned out to be 251 worth stuff i didnt want

      I.tried to return it was to.late. they wont. Refund my money nor..do i have a live person that i can talk too

    • profile image

      Katie 

      2 months ago

      What could possibly be wrong in a scenario where direct seller to consumer transaction? This is progress!

    • profile image

      ea 

      2 months ago

      ww

      wish uses the old bait and switch.

      it advertised one price on the desription and a higher price on check out. watch out for the "free" merch especially. rip off.

    • profile image

      Mel 

      2 months ago

      I buy from Wish all the time. I've ordered over 10 times and have received everything. Mostly watches and electronics. I highly recommend researching the seller and reviews. Im from Colorado, USA.

    • profile image

      Masego Christopher 

      2 months ago

      I Am Located In South Africa And i Have Placed my orders In August But still Havent Recived All Of Them Could i be Scammed?

    • profile image

      Ethan 

      2 months ago

      DONT I repeat DONT buy from wish. I’ve ordered from wish once and I never will again. After the product I ordered finally came to my house 3 weeks after ordering it I was thoroughly disappointed. The product looked nothing like it did on the website and was even cheaper than I imagined. Wish is a Borderline SCAM. Save your money and don’t buy from wish.

    • profile image

      Kavita Motwani 

      2 months ago

      I have not received my orders since quite long,they just extend the dates and still product is not yet received.Customer Service is also pathetic.No communication from them.If eel its a fake app and no money is refunded.

    • profile image

      Marylynn W 

      2 months ago

      I have had mixed service from wish my biggest complaint is the jewlery stamped 925 but not real silver mostly silver plated. Also the stones they say are plastic. I understand that you are paying next to nothing for this jewlery so it is obviously not quality, I am frustated with the discretion i would still purchase if they gave the actual disruption of what they are selling. I have called wish on this and have been immediately refunded.. what can we do to force them to give correct descriptions. Again i know i am not investing in quality jewlery it is really just for fun...

    • profile image

      Christopher Dean 

      2 months ago

      Why are the selling 24 Carat Gold necklaces for £1 with £8 shipping. This has to be a complete scam! I took advantage of first order free gift and paid £0.78 for a phone holder for my car but I would not trust much else on the site!

    • profile image

      Jae 

      2 months ago

      My shipping doesn’t take forever

    • profile image

      Michael Ladd 

      2 months ago

      I never buy from them but everything is made in china and save people money Labor is so cheap over there!!!

    • profile image

      franjocumagun@yahoo.com 

      2 months ago

      i ordered several items that never arrived. it doesn't even show in my purchase history. goodbye

    • profile image

      How was I such a fool? 

      3 months ago

      I wear 3x in US...ordered 8x on WISH and its see through fabric and still TOO TIGHT!!! WHAT???? I am so disappointed.....and ANGRY. I guess there are no larger people in China. Be careful ordering clothing...Jewelry however...Im happy with. Especially rings.

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      Foolish 

      3 months ago

      Total scam

      I experienced wrong shipments, no shipments received, cheap products or refurbished, and you will never get your refund dollars.

      Stay away

    • profile image

      ozboy 

      3 months ago

      For some reason the survey doesn't ask the single most important question...is wish a scam? And yes, it is a total scam. Tried to buy something that was never sent...then the thieving scum tried to debiting my cc . They are filthy thieving scum who will hopefully be killed soon.

    • profile image

      Sherryann lavin 

      3 months ago

      I ordered some items from Wish with my credit card they email me that the order was placed but now they are asking for a bank statement is this a costom?

    • profile image

      COMPUTER ROOM 

      3 months ago

      I have ordered several things from wish. About 50% are very cheap imitations. But some were decent. They do take FOREVER ro get here.. Usually 4-6 weeks. It is a gamble to use them. I was thinking about ordering from them again. Because they have such cheap prices on blocks that are compatible with Legos.. But ...after reading all of these comments...I'm not sure if I want to take the chance.

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      Yashi Sarkar 

      3 months ago

      worst app ever,do not buy any products from this app,it is pre paid service also your products will not get delivered, the amount will not get refund, the delivery details will only update on the first 2days than no updates on delivery site,no customer service number,I've ordered and it's not delivered yet, refund did not received, please don't waste your time and money on this app,this fraud

      please refund my money

    • profile image

      Elijah jeanleon 

      3 months ago

      I will NEVER...I repeat NEVER order from Wish AGAIN...It's just not safe.....

    • profile image

      Mbode Mutah 

      3 months ago

      I ordered a product on wish, product is supposed to be delivered 14 of this month but up to now am yet to recieve it.

    • profile image

      neo 

      3 months ago

      still waiting for my order, there is no tracking numbers from wish

      no communication about my order

    • profile image

      evelyn 

      3 months ago

      still waiting my for order,almost a month

    • profile image

      LadyAleta 

      3 months ago

      I ordered just one of 6 different colors of cat collars (a total of 6 collars). They sent me 2 of each color and charged me for 12 instead of the 6 I ordered. (I ordered other products at the same time so I didn't catch the cost difference.) When I contacted them online, they only give choices that are not acceptable to click. I contacted CS and they say to send back. I say send me a prepaid label. They say they don't do that. They won't refund until they get products back. I say I shouldn't have to pay to ship back their mistake. I sent them a copy of the order where it shows I only ordered one of each. We are not speaking of duplicate orders but one order. They keep saying I ordered two of each and so the hassle continues. Ugh!

    • profile image

      The Savage 

      3 months ago

      I think the main issue most of these reviewers have with Wish is that they are expecting to get something for nothing. If you really think that you are going to get high quality name brand things for $2 then you're just stupid. But if you purchase from them expecting a cheaper version for much less money, you womt be disappointed. I have used Wish for years, buying many of my screen protectors, cell phone cases, chargers, etc. from them. They may only last half as long, but if they're a third of the price I've still saved money. I have returned several items, and was always refunded my money within a few hours without ever returning the item. I have NEVER experienced a security issue, and have always received great customer service. You babies need to quit crying about your little hurt feelings, and if you want an Amazon-like experience, go buy from Amazon and spend triple the money.

    • profile image

      Richard 

      3 months ago

      Order was duplicated and deducted from my bank account twice. Same day I advised them and asked for cancellation of one of the two. Since then I have had around 50 communications where they ask for the info again and mostly respond in a foreign language despite requests to use English. So the both goods arrived separately and I ask to return the duplicated goods but same automated email responses from customer service avoiding handling the problem and using up the return time window.

      One item I ordered at the same time still hasn't arrived but it is a smaller value.

      The goods that did arrive were useless knock offs too but I was prepared to accept one and learn my lesson. However I can now see from the comments that this site is a scam just delivering reasonable items about 5% of the time to stay in business taking people's money for nothing or rubbish the majority of the time. Its a good formula for the Russian and Chinese owners but a bad one for consumers. Just adding my personal experience and comments to help others. Try it at your own risk abd prepare to be scammed. Good luck

    • profile image

      Judy glaser 

      3 months ago

      I ordered 2 items adding up to $9.29 I was charged multiple times adding up to almost $200

      When I called them I could only email them no one answers

      If my money is not put back in my account there’s going to be big trouble for them

      Also there is nothing that shows on My order for all the money I was charged

      Never again will I order anything from them all I know is that my money Better be Returned

      What kind of a company is this???

    • profile image

      Mick Chudy, Oregon 

      3 months ago

      Well thanks for all the reviews. I was shown the wish website by a friend who bought motorcycle parts successfully. I was in the middle of reading terms and conditions before I signed up and realized that something was fishy about the whole thing. Then I read your comments and decided it's just like playing video poker, you can put money in but you may loose every penny. So I decided to pass with my credit card info, however if I feel like gambling I'll buy a prepaid card and hit the slots, ha ha. Thanks again for taking the time to warn us.

    • profile image

      Naeem Iqbal 

      3 months ago

      Wish used to be very good and quality was good but recently cell phones and laptops are totally fake and bad quality. I had a terrible experience buying two phones and a lap tops which were supposed to have high specs but I was very disappointed that they were fake. I must admit they are good with refunds but why would you want to waste time and your money stcuk for a fake item.

    • profile image

      samuel 

      3 months ago

      am so confused about wish

    • profile image

      Tom 

      3 months ago

      My concern is whether Wish products are made with child labor or other exploited workers. Can this be addressed?

    • profile image

      limhong 

      3 months ago

      i order about 11 stuff from the wish app and it have been 2 month and it had not arrived yet

    • profile image

      sirisha tandra 

      3 months ago

      idiotic app fraud reduced my amount for products i dnt ordered

    • profile image

      Irene Williams 

      3 months ago

      Irene Williams

      Oct 29, 14:55 PDT

      I ordered some items from my Wish app on Sunday 27/10/2019 at 10:16:40 A.M Nigerian time and made a full payment for the items I ordered amounting to USD125.31 (#45,738.15). I received a massage on Tuesday 29/10/2019 that my orders has been cancelled and refunded to my account.

      (A) I did not apply for a refund of the purchases I made from wish at any time.

      (B) I did not at any time send a message for a refund on the items I purchased

      (C) You asked for a screen shot of my recent purchase from you to verify my account, that I did and not to cancell my orders.

      Please abort the refund process as it did not emanate from me.

      Yours Sincerely,

      Irene.

    • profile image

      Natalia Mikkro 

      3 months ago

      I really loved your effort you put into your statement's:) everyone always wants to know about wish and everyone has different experiences. While the same products can be sold by multiple merchants at a time, and price differs from free to $5.00 so can the quality. You brought up points I never really considered and Im thankful for finding your post. Theres so much to say about this website and Im always intrested in hearing others experiences. Im a big wish shopper and ive gotten wonderful deals ( pat McGrath mothership eyeshadow palette collection a value of around $100 + a palette. I got the collection of three gorgeous pallets for $30.00 shipping was less then ten. I could not believe when they showed up LEGIT!! But I also purchased a it! Cosmetics powder that clearly was a dupe, i even went to the website on the packaging tjat went to the REAL website which did not show the product that was mimicking it!. It looked kinda legit but I could tell easily since it is a product im very familiar with. I showed them my proof and they gave me my money back with no issue and they kept up my review warning others. There have been muliple times i attempted to reach customer service, did not ask for a refund just seeking to speak about something and they just threw me my money back and closed the case. I often wonder if a customer complains, is there a possibility that merchant could cut you off persay? Its just a theory. Ive also gotten really really screwed. As you said really read the ad. Once i went crazy over 6 eyeshadow palettes that were namebrand but only one photo and no reviews. Also not verified by wish... i should of known better but I got stupid and ordered a couple, they refunded me my money back two hours later....i was really wanting that product so i clicked on it and all of a sudden they were in stock but 1 dollar more. Stange but ai went for it and it went through. I later orderd a total of 6 all within the same week. Those wre the ONLY product to NEVER show up. I also didnt get all my money back but customer support was cool, it was that particular vender that also i could never get ahold of. I tracked down their e mail and everything. Ive gotten crappy products but only that vender was a problem. Shipping is usually quick for me. I live in Metro Detroit so I know that has sometjing to do with it. When I lived in a more rural area it did take a long time. But, honestly ive really liked wish. But heres my secret.... if you scroll down the left panel and click more shopping it takes you too other apps, one directed for electronics, one for kuds I think, and the one I use Cute. For beauty products and accessories. Since using cute.com its really the same site just set up a little differently. I always find legit makeup at super low prices, the packaging is much much better, prices so low its crazy, and everything ships within 2 weeks. And they will put on the package if its a lipgloss or palette, they are not discreet and i found once that could be a very bad thing. My boyfriend and I ordered a lil something something and the mailman weve had for years, he always leaves my wish/cute packages in a specific location i prefer over the mailbox. Well... he read it, it wasnt hard to miss :/ and I still can't look him in the face. Oh well. I had more problems until i found the link to cute. But even with the cons I had way more pros!!

    • profile image

      Amego joy 

      3 months ago

      hello thanks for all the information l have gotten here, very helpful, my problem is that its taking for ever to get the items I ordered for on wish and now l can't reach the customer support service and my order history has been shut down as well, l feel very bad.. I don't know how to reach anyone now

    • profile image

      Epic-wabbit 

      3 months ago

      I purchase a lot from wish. But you have to be careful of what and how much. Electronics are all knockoffs, the storage devices lie about size(bought 512gb stores about 60gb before it loses files) , the shipping takes forever, but the deals are epic. I have bought coins, rings and other items like that and they show up and are legit.

      Returns are a little annoying but I have been successful for the 2 returns I've had in over 100 items purchased.

      Wish is good but has its problems, but it is worth it for a lot of items. Just need buyer awareness.

    • profile image

      Diane 

      3 months ago

      Wish.com steals photos of listings from shops on sites like Ebay and Etsy and then makes it look like the products are coming from sellers on their site. Their main objective is to obtain credit card information from buyers who think they are getting a deal. Buyer beware. Check out the site: Ripoff Report to see what other buyers are saying.

    • profile image

      Jason 

      3 months ago

      My wife's account was hacked and there is no personal customer service contact number to dispute the charges. The person hacked and changed the email on the account allowing full access to my wife;s account. Wish hasn't replied to this point

    • profile image

      Mz Yoda 

      3 months ago

      NO COMBINE SHIPPING!!!!! TERRIBLY DISCOURAGING.

      AT LEAST 2 OF THE ITEM'S THAT ARE LESS EXPENSIVE...

      I WANT TO BUY THESE MECHANICAL PENCILS 93 CENT EACH 4 COLOR OPTIONS. IF I ORDER EACH COLOR IT COST AROUND $2.00 EA TO SHIP.. SOMETIMES SHIPPING COST MORE THEN YOUR ITEMS..LOL CRAZY RIGHT.

      EBAY MOST SELLERS OFFER COMBINE SHIPPING.

      EBAY SOME SELLERS IN USA do the same.

      Thanks for your information

    • profile image

      JohnPoland 

      3 months ago

      Little update to this article - Did you know that Wish.com is doing big expansion on European market now. They offer local stores good contitions for enable customers to pick up goods from local stores immediately after buying - this push theam ahead befor ali express - in my country is around 100 stores but I know that % of stores in other European countries is much higher and grom much faster. Wish also give to stores manager special employ discount code even 50 % off like this one XPXJGJY to give local customers and their are paid for that - code works and is unique for each store but its stronger then any other in the app - This is smart plan that can change thisk of buying in future but also can double china stuff around us Greetings from Poland everyone I hope my post was worth reading

    • profile image

      Viktor 

      3 months ago

      Is it real that Samsung S10+ is available for 92 euros + shipping 11? In Europe such smartphone price is 900.- euros

    • profile image

      Susan Renton 

      4 months ago

      Just to be safe you should delete your Wish account and close any bank or credit card you used to pay them with.

    • profile image

      Rosemary Bush 

      4 months ago

      I started to receive unwanted emails from wish, all in Greek! Never bought from them don't want to buy from them and can't find out how to unsubscribe.

    • profile image

      Stephen Caldis 

      4 months ago

      I was sent the wrong article by Wish. I returned the article by return mail to the Australian postal address . From there I did not get a refund nor the article. All I got was push back and more questions and they did nothing to contact the person who I sent the article back too. I am out of pocket for what I paid for no article and no refund. There mistake that I paid for. I would not buy from them.

    • profile image

      Ron 

      4 months ago

      If Wish does not honor your return request and issue a credit, you can dispute the charge with your credit card company. Mine knows that Wish is a deadbeat. Tell Wish that you are doing this you are likely to get better treatment, hopefully a refund.

    • profile image

      SUSAN VAN RENSBURG 

      4 months ago

      I HAVE BEEN WAITING SINCE MAY 2019 FOR MY ORDER IT IS NOW OCTOBER 2019 STILL NO ORDER HOW COME IT TAKES THIS LONG AND TO TRY TRACE AN ORDER IS TOTALLY USELESS WHAT CAN I DO NOW

    • profile image

      Albert Williams 

      4 months ago

      I'm requesting a refund because the items ordered was not what I ordered all the shoes was black when I ordered three pair of shoes 1black 1brown and 1black and brown you sent me all black. I would like for my money to be put back on my card. Thank you

    • profile image

      Ahmad alsheikh 

      4 months ago

      I have ordered shoes from the month of AIG and so far has not arrived

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