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How Does Shopee Cashback Work?

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Mazlan is veering toward online shopping addiction and is an expert in using Shopee Cashback.

A comprehensive guide to using Shopee Cashback, including how to claim vouchers and a Shopee Cashback comparison table.

A comprehensive guide to using Shopee Cashback, including how to claim vouchers and a Shopee Cashback comparison table.

How to Get the Most From Shopee Cashback Vouchers

Did you know that sometimes it is better to use a Shopee 10% cashback voucher on your purchase instead of the 35%, 50%, or even 70% voucher? You actually get more coins deposited into your account if you use the 10% cashback voucher. This is important to know, especially for all the regular Shopee users.

Don't believe me? Try it one day, and see how many coins you can get by using the different Shopee cashback vouchers. Better yet, see the comparison table below.

In this article, I will also cover:

  • What is Shopee Cashback?
  • Shopee 10% Cash Back Is Better
  • Shopee Cashback Comparison Table
  • Table Showing Maximum Value of Purchased Item for Capped Coin Value
  • When to Use Which Cashback Vouchers
  • How to Claim Shopee Cashback Vouchers
  • Terms & Conditions of Shopee Cashback Vouchers
  • How to Use Shopee Coins
  • Will I Lose My Shopee Coins if My Order Is Canceled or Refunded?
  • Other Ways to Earn Shopee Coins
  • Is Shopee Express Reliable?
  • Wrapping Up
Learn how Shopee Cashback works to get more from your purchases during Shopee shocking sales or Black Friday!

Learn how Shopee Cashback works to get more from your purchases during Shopee shocking sales or Black Friday!

What Is Shopee Cashback?

For the uninitiated, Shopee is one of the largest e-commerce or shopping platforms/marketplaces in Southeast Asia and Taiwan, similar to Lazada and Zalora. It introduced several incentive programs to increase sales, such as:

  • Exclusive Shopee promo codes
  • Shopee discount codes
  • Shopee free shipping vouchers
  • Exclusive Shopee vouchers
  • Coupon codes
  • Shopee Cashback
  • Special incentives on first order for new users

The Shopee Cashback program was introduced to help sellers drive more sales by giving buyers the Shopee-sponsored 10% or more coins cashback. Sometimes there is a minimum spending amount required to qualify for this voucher. During a particular promotion period, no minimum spending amount is set.

You will receive cash back in the form of Shopee coins to offset your future purchase.

Shopee, however, has different cashback programs for their marketplaces. For example, Shopee Cashback Malaysia may be different from Shopee Cashback Singapore or Shopee Cashback Philippines.

Shopback Malaysia

This article highlights the cashback program for Shopee Malaysia only, but the program is similar in other countries. Shopee Official Store has also tied up with Shopback Malaysia for additional benefits to their members on selected brands (works only on Shopee mobile app), but Shopback will not be covered in this article.

Benefits of Shopee Cashback Program to Sellers

This program gives participating sellers additional marketing exposure as buyers usually choose sellers with cashback incentives. It can increase the size of each order and also increases traffic to the seller's shop.

Benefits of Cashback Program to Buyers

Shopee's cash back comes in the form of coins. Currently, 100 Shopee coins are equivalent to RM1 in value. You can use these coins to deduct a certain amount for your next purchase.

For example, if you use the 10% cashback voucher for the RM30 order, you will get 300 Shopee Coins. This equals RM3.00, and you can use it on your next purchase.

Why Shopee 10% Cashback Is Better

After more than two years of spending my hard-earned cash buying stuff on Shopee, I now realized that it is better to use the 10% cashback Shopee vouchers instead of, say, 70% cash back on your purchase.

Why? Because the terms and conditions for each of the cashback vouchers determine how much more Shopee coins you will gain over the other vouchers or coupons.

Look at the comparison table below to understand why (highlighting only the "minimum spend" and "coins capped at." Other T&Cs not relevant for this comparison).

The amount of "coins capped at" and "minimum spend" might vary slightly depending on the seasonal promotion. However, the comparison table illustrates why you get more coins with just Shopee 10% cashback vouchers for your purchases and save money for your next purchase.

Read More From Toughnickel

Shopee Cashback Comparison Table

CashbackMinimum SpendCoins Capped atCoins to Receive for RM500 Purchased Items

10% Cashback

RM0

5,000 coins

5,000 coins i.e., RM50

10% Cashback ShopeePay Only

RM0

5,000 coins

5,000 coins i.e., RM50

15% Cashback

RM40

2,000 coins

2,000 coins i.e., RM20

30% Cashback

RM0

300 coins

300 coins i.e., RM3

35% Cashback

RM0

300 coins

300 coins i.e., RM3

50% Cashback

RM0

300 coins

300 coins i.e., RM3

66% Cashback

RM0

400 coins

400 coins i.e., RM4

70% Cashback

RM0

300 coins

300 coins i.e., RM3

The above table clearly shows that for RM500 total purchased billing, you get the maximum Shopee coins if you use 10% cash back. For other cashback percentages, you lose as it is capped at a much lower threshold level. So, for Shopee 70% cashback, you get a miserable 300 coins, i.e., RM3 against 10% cash back where you receive 5,000 coins, i.e., RM50.

When to Use Shopee 70% Cashback?

If you run out of 10% cashback vouchers and cannot wait for Shopee to release the next 10% voucher, then you use the other vouchers that you have in your account, such as 50%, 70%, etc.

These vouchers also give a better payout compared to 10% cashback if your total purchase billing is low, as shown in the table below.

Maximum Value of Purchased Item for Capped Coin Value

CashbackCoins Capped atThis is the Max Purchased Price to get the Capped Coin Value

10%

5,000

RM500

15%

2,000

RM133

30%

300

RM10

35%

300

RM8.57

50%

300

RM6

66%

400

RM6.06

70%

300

Rm4.28

When to Use Which Cashback Vouchers

Therefore, if your purchased billing is very low, it is better to use the higher percentage cashback vouchers. For example, with RM4.30, you get 300 coins, i.e., RM3 with the 70% cashback. If you use 10% cashback for this item, you get a miserable RM0.43.

If your total purchase billing is higher than RM100, it is better to use Shopee 10% cashback vouchers.

How to Check Which Cashback Voucher to Use

The easiest way to check how many coins you will receive for your purchases is to do the following:

  1. Select the items that you want to buy and put them in the shopping cart. Then go to the checkout and click on all the items you wish to pay for during this checkout.
  2. At the bottom of the screen, you will also see "Shopee Voucher—select or enter code" and "Coins to redeem" (if applicable).
  3. Click on the Shopee voucher.
  4. It will then take you to all the vouchers you have, including the free shipping.
  5. Then click on, for example, the 10% cashback voucher—it will show you how many coins you will earn.
  6. Then click on another cashback voucher, say 35% cashback. It will similarly show you how many coins you will earn with 35%.
  7. Compare which gives more, then use that cashback voucher.

Viola—you have now efficiently used your available cashback vouchers to get the maximum number of coins.

How to Claim Shopee Cashback Vouchers

Cashback vouchers are released at 12 a.m. daily, and you get them by clicking on the daily 10% Cashback icon on the homepage of your Shopee app.

Depending on the promotion, some vouchers are valid for a certain period, and some may last for a month. Some may have limited redemption, and therefore, it's best to use it as soon as possible before it is fully redeemed.

The vouchers that you claimed will be saved in "My Vouchers."

Screenshot: Shopee Cashback Vouchers Are Saved in "My Vouchers". Total Coins Collected Will Be in "My Shopee Coins"

Screenshot: Shopee Cashback Vouchers Are Saved in "My Vouchers". Total Coins Collected Will Be in "My Shopee Coins"

Terms and Conditions of Shopee Cashback Vouchers

Different cashback vouchers may have specific T&C, but generally, most of the vouchers will be subject to:

  • Certain validity period
  • Can be used on Shopee apps (Android and iOS)
  • Only for products from coins cashback sellers
  • Payment through Shopee Pay
  • Each user can only use the voucher once per transaction

How to Use Shopee Coins

You use Shopee coins to offset payment on your purchases. Just click on the Shopee coins bar during checkout to use your coins.

However, you can use only a maximum of 3,000 Shopee coins or 25% of the cash payable for your order. There is also a maximum daily spend limit of 3,000 Shopee coins. On a weekly basis, the maximum spend limit is 15,000 Shopee coins.

Shopee Cashback Offline

You can also use Shopee cashback offline on any offline merchants using ShopeePay.

Shopee 10% Cashback Is Better

Shopee 10% Cashback Is Better

Will I Lose My Shopee Coins if My Order Is Canceled or Refunded?

If your order is canceled or refunded, your redeemed Shopee coins will be returned to your account. If it is a partial refund or return, then you get back the prorated Shopee coins. But if you use Shopee coins to redeem vouchers on the "Coins Rewards" page, they will not be refunded.

Other Ways to Earn Shopee Coins

If you shop often on Shopee, it is worthwhile to get as many Shopee coins as possible to redeem for your next purchase. In addition to Shopee Cashback vouchers, you can also get more coins by:

  • Buying from any Shopee Preferred and Shopee Mall sellers—you will earn 1 coin for every RM1.
  • Through "Daily Coins Rewards." Click on the "Daily Coins Rewards" icon on Shopee's homepage to check in and get 1 coin.
  • Giving a review on your purchase. If your review is 50 characters or more and you include a photo, you get 3 coins. But if you add both photo and video, you get 5 coins.
  • Watching "Shopee Live."
  • During certain promotion periods, you get cashback as well as other Shopee vouchers and promo codes if you use certain credit cards. This benefits the Citibank cardholders (every Wednesday) and other cardholders of Standard Chartered (every Monday), Maybank (every Tuesday), etc.
  • Participating in other seasonal marketing activities and games.

Shopee Cashback Petrol

Now with your ShopeePay eWallet, you can buy petrol or other items sold at all petrol stations or participating stations throughout the country. This is one of the programs under Shopee Cashback offline. During the initial launch, the petrol companies gave out the following cashback promotions.

Shell Shopee Cashback

Shell gave Shopee Cashback worth RM4 for purchase of fuel or other items at their station throughout the country with a minimum spend of RM30.

Caltex Shopee Cashback

Caltex’s Shopee Cashback is lower at RM3, but the minimum spend is lower at RM15.

Petron Shopee Cashback

Petron’s tie-up with Shopee started in March 2021 with Shopee Cashback RM3 and minimum spend of at least RM15 worth of petrol or items sold at their stations throughout the country. This is similar to Petron. However, this cashback promotion wasn’t coordinated properly as consumers had difficulty paying with ShopeePay at some of the stations.

BHPetrol Shopee Cashback

BPPetrol had their tie-up with Shopee also in March 2021, and during the initial launch, BHPetrol gave Shopee cashback worth RM4 with the highest minimum spend of RM40 on petrol and other items sold at their participating petrol stations.

Latest Shopee Cashback Petrol Promotion

To find out the current/latest Shopee Cashback petrol promotion and details, you have to log in to the respective petrol company’s websites for the update or on the Shopee Facebook page.

Is Shopee Express Reliable?

Shopee Express is one of their logistical support, but from my experience, I would rather choose other courier companies to deliver my purchase. Read my review of Shopee Xpress to see why.

Use Shopee Cashback to Get the Best Deals

Now that you know how to use Shopee Cashback and Shopee Coins, you can strategize your next order better and get more discounts at your Shopee Marketplace.

Remember, Shopee 10% Cashback should be used if your purchase price is RM100 or more. Otherwise, use the other Shopee Cashback vouchers.

Just like Amazon marketplace, you need to sign up to buy on Shopee. So, go to the Shopee website and register to check out their amazing and latest deals. New Shopee customers enjoy several incentives, and depending on the promotion, it can be free delivery, enjoy RM15 discount, cashback vouchers with no minimum spend, and many more. To stay tuned to their latest promotion or other news, you can follow Shopee Facebook, Twitter, or through your email updates.

Have fun shopping!

P.S. Would you like to share your online shopping experiences or tips? Please share them below. Cheers!

This content is accurate and true to the best of the author’s knowledge and is not meant to substitute for formal and individualized advice from a qualified professional.

© 2021 Mazlan A

Comments

Mazlan A (author) from Malaysia on June 06, 2021:

Hi Rawan. Thank you and thanks for dropping by. Cheers

Rawan Osama from Egypt on June 05, 2021:

It is very useful topic thank you

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