Scott has worked for FedEx and is thoroughly familiar with their hiring processes.
The hiring process at FedEx can take up to three weeks, but if you are prepared, you can progress through the steps without a hitch. Before beginning the application process, make sure you have all of the personal information that you'd expect to be required when applying for a job, including proof of your eligibility to work.
In addition, FedEx requires your complete job history from the past 10 or so years. Make sure you have up-to-date addresses, phone numbers, and contact names for your previous employers. FedEx also allows you to upload a resume when you fill out the online application. Providing a well-written, properly formatted resume will help put you at the top of the hiring pool.
Note: This is a general overview of the FedEx hiring process. Details may vary over time and by location and role.
Step 1: The Online Application Process
The only way to apply to work for FedEx is online. Navigate to FedEx's careers website and create an account. There, you'll be able to apply for a number of open positions.
Browse through the available jobs, and click on those that interest you. Each job listing will include the requisite qualifications and requirements and provide a detailed account of what the job entails.
When you find a job opportunity that meets your qualifications, proceed to fill out the application for it. You'll also want to have an up-to-date resume to upload in conjunction with your application. Depending on the position, a resume may not be required, but providing one is highly recommended.
Step 2: The Aptitude-Behavioral Test
After your application is complete, you may be directed to take an assessment test. This test is designed to explore your personality traits, strengths, and weaknesses. Depending on the job applied for, this test may consist of true-or-false questions, least-likely/most-likely questions, agree-or-disagree questions, statements that you rate on a scale of 1 to 10, or a combination of any of these.
Step 3: The Waiting Game
After you have completed the application and assessment test, you should receive a call or email within a week from someone in human resources to set up your interview. You can also log into your FedEx careers account to view any updates. Once you are notified of your interview, you may be asked to confirm the date and time, so be prompt in replying.
Step 4: The Phone Interview
In some cases (and more often now than ever), FedEx may call you for a phone interview. If this happens, make sure you are adequately prepared. Sit in a quiet, comfortable place with no distractions or noise in the background.
After this interview, they may give you a job offer, or they may want you to come in for another interview in person. Sometimes, the interviewer may even ask you for an interview over Skype, so having a Skype account will not hurt. Make sure to familiarize yourslef Skype before joining the interview. Maybe find a friend that has Skype and try it out with them to make sure you can use it without any issues.
Step 5: The In-Person Interview
If you are asked to attend an in-person interview, make sure that you dress professionally and that your cell phone is turned off and put away. If you have a resume, bring it with you and offer it to the interviewer.
Interviews can last anywhere from 10 to 20 minutes. You will be asked anywhere from 3 to 10 questions. Some of them may be behavioral questions about problem-solving (e.g., How have you handled a conflict with a co-worker in the past?). Others may be questions about your physical ability (e.g., Can you lift 20 pounds?).
If you are offered the job at the end of the interview, you will be informed of any further tests you will need to complete before onboarding.
Video: FedEx Interview Questions and Answers
Step 6: The Background Check, Drug Screening, Driving Test, and Driving History Report
The next step in the hiring process is the background check. Background checks conducted on FedEx applicants typically take about a week to come back. This part is out of their hands. There is nothing they will be able to do to speed this part up, so be patient.
If you applied for a package handler job, no further testing will be needed from you. If you applied for a driving job or courier job, however, you will be required to go through a drug screening.
You will also be expected to take a driving test and submit your driving history record from your state. However, the driving test may be done before, during, or after your orientation.
Step 7: Orientation and Onboarding
After you have accepted your job offer and gone through the testing stages, you will be notified of your orientation. Usually, orientation lasts about four hours, but it can be longer depending on the location and job.
During orientation, you will learn everything you need to know about FedEx, the job you were hired to do, and what you can expect. This is also a good time to ask any questions you may have about your job. Part of the orientation will be spent filling out additional paperwork and forms. Make sure to bring your driver's license/ID and your social security card.
At the end of orientation, you will be given your work schedule and your uniform if required. After orientation, you may be given a tour of the facility where you will work.
Sample FedEx Training Video
Remember, this is just a guide to the hiring process at FedEx. These are the most common examples of what you may experience for yourself. The process you go through may differ depending on the FedEx facility to which you apply and the state in which you live.
© 2017 Scott Roberts