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The Hiring Process at Fedex: From Application to Interview to Orientation


First Things First

The hiring process at FedEx can take up to three weeks, but if you are prepared, you can progress through the steps without a hitch. Make sure you have all of your personal information that you'd expect when applying for a job. In addition to that, FedEx wants your complete job history from the past ten years. So make sure you have correct addresses, phone numbers and contact names. FedEx also excepts resumes that you can upload when you fill out the application online. Having a resume will help put you at the top of the hiring pool!

The Online Application Process

The only way to apply with FedEx is online. Navigate to the FedEx Careers website and create an account. You can apply for numerous jobs under this one account. Browse through the available jobs that are available and click on the ones that are promising to you. This will allow you to look at the qualifications and requirements of the job and what the job entails. When you find a job opportunity that meets your qualifications, proceed to fill out the application to apply for it. Also, have your resume ready to upload. The resume may not be a requirement, but it is highly recommended.

The Aptitude - Behavioral Test

After your application is complete, you may be directed to take an assessment test. This test is designed to find out your personality traits, strengths and weaknesses. Depending on the job applied for, this test may consist of true or false questions, least likely or most likely questions, agree or disagree questions, or questions that you rate on a scale of 1 to 10, or a combination of any of these.

The Waiting Game

After you have completed the application and assessment test, you should receive a call or an email within a week from someone in Human Resources to set up your interview. Another option is to log into your FedEx careers account to view any updates. Once you are notified of your interview you may be asked to confirm the date and time. So be prompt in replying!

You May Get a Phone Interview

In some cases, and this is happening more often, FedEx may call you for a phone interview. So if this happens, make sure you are prepared by being in a quiet place with no distractions or noise in the background. After this interview they may give you a job offer or they may want you to come in for another interview in person. Sometimes the interviewer may even ask you for an interview over Skype. So having a Skype account will not hurt. Make sure you are familiar with using Skype, maybe find a friend that has Skype and try it out with them.

  • FedEx Careers
    We owe our success as an industry leader to the more than 300,000 global team members who deliver exceptional customer service experiences day-in and day-out. Learn more about FedEx Careers.

The Interview

Dress professional for your interview and make sure your cell phone is turned off and put away. If you have a resume, bring it and offer it to the interviewer. The interview can last anywhere from 10 to 20 minutes. You will be asked anywhere from three to ten questions, some of them may be behavioral questions about problem solving.

How have you handled a conflict with a co-worker in the past?

Other questions may be ability questions.

Can you lift 20 pounds?

If you are offered the job at the end of the interview, you will be informed of any further testing you will need for the job.

FEDEX Interview Questions and Answers! (How to PASS your Job Interview with FedEx!)

Background Checks, Drug Screening, Driving Tests, Driving History Report

The next step in the hiring process is the background check. FedEx will do a background check. Normally it takes a week to get the results. This part is out of their hands. There is nothing they will be able to do to speed this part up, so be patient.

If you applied for a package handler job, no further testing is needed from you. But if you applied for a driving job or courier job you will be required to go through a drug screening. You will also be expected to take a driving test and submit your driving history record from your state. However, the driving test may be done before, during or after your orientation.


After you have accepted the job offer and gone through the testing stages you will be notified of your orientation. Usually orientation lasts about four hours but can be longer depending on location and job. You will learn everything you need to know about FedEx and the job you were hired to do and what you can expect.. This is also a good time to ask any questions you may have about your job. Part of the orientation will be spent filling out additional paperwork and forms. Make sure to have your drivers license/I.D. and your social security card.

At the end of orientation you will be given your work schedule and your uniform if required. After orientation you may be given a tour of the facility and where you will work.

FedEx Training Video

Good Luck!

Remember, this is just a guide for the hiring process at FedEx. These are just the most common examples of what you may experience for yourself. The process you go through may differ according to the FedEx facility you apply for and the state in which you live.

© 2017 Scott Roberts

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