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Reminiscing Over Old Discount Stores From the Past

RetailRich has 40 years of sales and retail management experience and is a book author and consultant.

Blazing a New Retail Trail

http://www.wtv-zone.com/dpjohnson/60sdiscountstores/

http://www.wtv-zone.com/dpjohnson/60sdiscountstores/

They Old Discount Stores Weren't Always Pretty, But They Were Fun!

The retail gods have seen to it over the past 4–5 decades that many well-known names that dominated the retail landscape in suburbia would come, be part of our lives, and then disappear! They have become a part of retail history as so many of them rose up and opened to ribbon-cutting ceremonies, cheers and staged events in parking lots throughout North America. The sounds of crowds, cash registers and PA announcements fill my memories as do the smells of popcorn, hot dogs and plastic packaging. They reinforce the vivid yet sometimes vague memories of large long flat buildings with generally similar single entrances centered behind large sprawling parking lots. Their promotions for retail shoppers could seem like a circus, and in some cases they even hosted an actual live circus! In one instance an elephant went on a brief rampage and crashed through the front of an Arlans store. The poor elephant eventually had to be killed as it escaped down the street!

Shopping Memories & Looking Back

The memories of the formerly prominent names that lighted these once occupied buildings were a part of our child and teenage years and they greatly affected once more the way retailing was conducted. These flat fluorescent-lit stores represented another major change in the progression of the retail business from the general store to the department store and on to the world of discounting. Their names read today like an obituary of retail history of the 60’s 70’s and 80’s.

Names like Shoppers Fair, Shoppers World, Woolco, Arlans, Giant, Topps. Spartan, Turn Style, Jewel, Zayre, Caldor, Venture Ayr-Way, W.T. Grants and E. J. Korvette were a regular part of our daily lives depending on the part of the country we lived in. Virtually all these names came in with a great deal of fanfare and yet virtually all of them became shopping memories and quietly disappeared with merely a whimper.

The Field Has Really Been Narrowed Down!

Do you remember these good ole days. . . or maybe they weren't so good? Those big flat long discount stores have come a long way and in some ways they’re much the same. They all still offer rows and rows of fluorescent lights, acres of vinyl tile floors, large parking lots, shopping carts everywhere and lots of painted square support columns throughout the store to hold up the expansive roofs. They still come with snack bars, service desks, rows of checkout counters at the front of the store. And don't forget the P.A. systems announcing the latest deal, or in K-Marts case, the blue light special!

All of those discounters are names from the past that represent billions and billions of dollars of the average American’s hard-earned dollars, and now it seems it has come down to the wise and well managed ways of the "big three" who are left; Target, K Mart and Wal-Mart. By some coincidence they were all started in 1962. Considering all the discounters who have come and gone, that special year of 1962 seems amazingly coincidental! Target was backed by well-funded Federated department stores. K-Mart had been backed by the huge power of SS Kresge’s and poor old Walmart was all on its own starting out in Rogers, Arkansas with no help from anyone except the wisdom, good intentions and savvy of Sam Walton. As big as Walmart is today, many people forget that they too started out in a small mediocre poorly funded small store. Today Wal-Mart is King, Target is prince, and K-Mart seems to be hanging on by the skin of its teeth.

Woolco (out of F.W. Woolworth)

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pleasantfamilyshopping.blogspot.com

Anyone Remember Woolco From F. W. Woolworth?

Woolco Came out of the loins of F. W. Woolworths variety stores. Woolworth, the five and dime giant also wanted to carve out a share of the growing discount store field.

They too opened their first Woolco store in 1962 near Columbus, Ohio. The company had experimented during the early 60’s with both Woolco and a more low-end prototype (if that’s possible) called Worth Mart, but only Woolco would go on to fame. I remember the store well on Quivera Rd. in Overland Park Kansas, but I don’t remember anything special about it. It struck me as just another large discount store with relatively cheap merchandise. But they must have done something right because by the mid 70’s there were over 300 relatively Woolco stores across the United States and Canada. During the 1970s they began to struggle and stores were closed. While the stores in Canada remained popular, they were especially appreciated for their monthly "$1.44 Days", where hundreds of items were sold at a special low price of $1.44. Woolco maxed out at 336 stores and almost all in the U. S. were closed by 1982. Most all of the stores it had in Canada continued to operate as Canadians seemed to have appreciated Woolco more than those of us in the United States. Eventually, the Canadian stores would be gobbled up by Walmart.

E. J. Korvette

Courtesy: http://www.wtv-zone.com/dpjohnson/60sdiscountstores/

Courtesy: http://www.wtv-zone.com/dpjohnson/60sdiscountstores/

Remember E. J. Korvette?

To this day, E. J. Korvette was my favorite discount store chain. I loved working and shopping in Korvette's. Possibly some of you remember that game show host Bill Cullen became their spokesman on TV ads at the time.

While the first E.J. Korvette store was located on 45th street in Manhattan, the first of the type of store I remember were opened in 1954 as the stores generally expanded into the suburbs. By 1956, they had six stores, and eventually they maxed out at around 58 stores. The thing I remember about the one I went to in the St. Louis area, was that it was a two-story building with cashiers in individual departments like that of a department store. It also included a separate building which housed its own furniture store with commissioned salespeople. Their furniture store took and delivered custom furniture orders of high-quality furniture. Korvette also included a full supermarket, a pharmacy and a large hardware department that even sold paneling. Their clothing was generally a better grade than found at other discount stores of the time as Korvette tried to compete with the department stores, but were never quite successful with the strategy. They also had a tire center and a leased pet department that I worked in. The pet departments located in Korvette's sold full breed dogs, complete with papers. They also sold tropical fish, snakes, monkeys and tropical birds. On more than one occasion, there were monkeys and snakes that got loose and made their way around the store until they were caught. I don't think the store managers were ever to fond of the pet department!

The most fantastic thing I remember about Korvette as a teenager was the full line upscale home entertainment department they had which was totally segregated from the rest of the store. They are to this day the only discount store operator that carried a full line of higher-end stereo equipment including Sony reel-to-reel tape decks (which I bought with my employee discount). They even created their own line of high-end stereo receivers, headphones, amplifiers, television sets and speakers under their own brand name called XAM. They were sharp looking and competed with other names such as Pioneer, Sony, Ampex, Zenith and many others. Those locations with the stereo stores were one of their most profitable departments according to one of their salesmen that I befriended at the time.

I also remember Korvette having a fantastic record department which was generally better than anything around. In fact, I bought my first record with my own money at E.J. Korvette.

I grew up hearing that E.J. Korvette was supposed to have stood for the words, "Eight Jewish Korean Veterans", but found out years ago that this representation of the original owners was an urban legend. The truth was that the founders Eugene Ferkauf and Joe Zwillenberg created the name from a combination of their first name and a change in the spelling of a naval term Corvette, which was the name of a Canadian marine sub-destroyer used in World War II. I think one of their contributions or defects depending on which side you come down on, is that Korvette was one of the chains that led the fight for openly testing Sunday closing laws!

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Korvette's decline has been generally attributed to inconsistent or poor management. By 1966, Korvette's merged with Spartan Industries as Spartan’s management tried to turn the chain around, but by 1971 Korvette again changed hands and was owned by Arlen Realty. They failed miserably at running Korvette as by 1980 they had run the chain into the ground! I was especially sad to see them go.

G.E.M. in St. Louis, MO

G.E.M.

reminiscing-over-old-discount-stores-from-the-past

G.E.M.—Members Only

It was basically a very early and more typical version of any discount store, as they opened their first store back in 1956. I guess you might have called them a very early version of a Costco or Sam’s Club as they were a members-only discount department store, open primarily to government workers and active or retired members of the armed forces. GEM's stated purpose originally was to help improve the living standard" of families living on a fixed income. Their prices were generally the lowest of the discounters, but I don’t remember anything very special about them other than they seemed to sell about everything including automobiles. They even sold appliance and electronic items in departments leased by the Wards Company, which a few years later would develop a new concept called “Circuit City.”

I believe there was another version of the same type of store back then called GEX although I don’t know the acronym for them. By 1973, they had joined the cemetery of discount store legends.

Venture (Inside and Out)

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pleasantfamilyshopping.blogspot.com

reminiscing-over-old-discount-stores-from-the-past

Save With Venture, Save With Style?

Venture was formed in St. Louis in 1968 by May Department Stores. May company hired the same man, John Geisse who was largely responsible for starting Target a few years earlier. He has been considered the father of upscale discounting and I got to sit and listen to him a few times as he talked about the philosophy behind Venture and Target and why they were designed as they were. I could tell I was listening to one very intelligent man. Unfortunately, John Geisse didn’t stick around very long as he left Venture in 1975 and went on to purchase Ayr-Way Stores (another discount chain), based in Indianapolis. After turning this chain around, he went on to start a warehouse club business called The Wholesale Club, which inspired his close friend Sam Walton to create Sam’ Club back in 1983. After building The Wholesale Club, he then sold it to guess who? His friend Sam Walton, where it was then merged into Sam’s Club.

May Company had decided to jump into the discount business, when they realized that the Department of Justice would NOT let them acquire any more retail chains around the country. There first Venture store opened in 1970 and the store included an auto service department, gas station, bakery, floral department, restaurant, snack bar and an outside building for Lawn & Garden. It was one of the nicest discount stores out there, but over the years, Venture management slowly compromised or closed every one of these and other departments, as they became more and more focused on self-service and soft-lines. I still remember a couple of things that happened in the Kansas City stores. 1) Some kids took charcoal lighter fluid and squirted it all over the pillows in the domestics area and started a very damaging fire which caused the evacuation of the store and the sprinklers to go off. What a mess! 2) I also remember the appearance of Meatloaf in the record department, back when he was promoting his first album.

Everyone thought Venture was the heavy-hitting and influential discount chain to bet on, since it was backed by the huge pockets of May Company at the time, but May never seemed to know what to do with Venture and my experience was that Venture was very much in to following what Target did. In fact, I sat in meetings where the question would be ask, “Well, what is Target doing on this situation?” If Target wasn’t doing it, chances are it wasn’t going to happen. I even asked once, “Are we leaders or are we followers?” I could almost see my career ending there right before my eyes, with the stares I got.

By 1989 May Company had made it apparent they had lost faith in Venture and the discount store business, as they spun the chain off into its own corporate entity. As soon as I received my share of Venture Stock as a result of the shares I still owned in May Co., I sold them immediately as I had no more faith in the chain. The stock rose on the day of stock issue and it was downhill from there to bankruptcy. By this time my impression was Venture had totally lost sight of their founding principals of being an upscale discounter and by April 27th, 1998 it was all over.

May Company had wisely gone on to focus once again on their department store chain’s which included May of California, Famous Barr, Hecht, Lord & Taylor, Filenes, Foleys and others.

Mainstreet Anywhere

reminiscing-over-old-discount-stores-from-the-past

W.T. Grant (A Giant in Its Time)

William Thomas Grant opened his first store in 1906 with a $1,000 investment. This single store would grow to over 1200 stores by the time Mr. Grant died at the age of 96. His W.T. Grant stores dotted the country in virtually every downtown city square, throughout the twentieth century as they seemed to primarily compete with S.S. Kresge’s. By the 60’s and 70’s, they began expanding the size of their stores and moving to the suburbs to compete with the other discounters of the time, although they never seemed to have one established store size or plan. W.T. Grants created their own label for many products especially in the TV, radio and stereo products. Their brand was called “Bradford” and was named after the county where William T. Grant had been born.

Their sporting goods department was fairly popular as well. I understand (according to Wikipedia) they created their own recording label thanks to a special arrangement with Columbia Records for a few years, long before I was around. Even after this, they were always big on creating a number of records with the W.T. Grant logo on the album cover. I bought a lot of 45’s in their record department and I seem to remember they had a different W.T. Grant Christmas Album each year, just as the Firestone Tire Stores did back then. If I’m wrong, please correct my memory. The store I happened to shop in was in Florissant, Missouri in one of their last stores to be built. I don’t remember a whole lot more about them, but would love to hear from others on what they remember about WT Grant, especially the various departments inside the stores

By the time Mr. Grant died in 1972, at age 96, his nationwide empire of W. T. Grant Stores had grown to almost 1,200. By 1976, just a few years later, his empire would declare bankruptcy in what would be the second-largest bankruptcy in history. Mr. Grant’s lasting legacy would be as a well-known philanthropist and the founder of the W.T. Grant Foundation which today is still awarding millions of dollars in grants with the goal of improving the lives of youth ages 8 to 25 in the United States.

Any Information Out There On Shoppers Fair?