Can You Wear Vans Non-Slip Shoes if You Work at a Restaurant?
Wondering if you can wear Vans at a restaurant? Are Vans considered non-slip shoes for working at a restaurant?
The Challenges Long-Term Reservations Pose to Hotel Businesses
In this article, I explain two problems associated with long-term guests and long-term reservations in the hotel industry.
An Interview With a Supermarket Worker
When the pandemic hit hard last year, most non-essential businesses were shuttered overnight as governments enacted quarantine measures to curb the spread of the virus. As the pandemic wore on, we gained a sense that those working at our supermarkets were a big part of the essential workforce.
5 Powerful Tips for Providing Great Customer Service
Customer Service Representative (CSR) is one of the most important jobs in any organization. 70% of purchase decisions are based on how customers feel about the service they receive when they interact with the business. So, good customer service is critical.
Six Snow Shockers for Former Fair-Weather Mailmen
The California diaspora has dispersed to less than sunshiny climes. Letter carriers are among those depopulating the Golden State in droves. Will fair-weather mailmen and women be able to adapt to frigid conditions? Here are six snow-shockers to help polar-bound posties brace for the ice.
Cosmetic Teeth-Whitening FAQ for Canadian Beauty Professionals
Cosmetic teeth whitening services in Canada are becoming wildly popular and provide an incredibly profitable opportunity to beauty professionals. Since the cosmetic teeth whitening industry just opened up in Canada, there are a lot of questions that beauty professionals have about the treatment.
Can CCA Senior Citizens (Post-Fifties) Survive the Post Office?
You are a fifty-something who is thinking about hitching on as a Postal City Carrier Assistant (CCA), but are worried that your advanced age could be a lodestone that drags you down. Will your youth blossom anew in the fertile soil of mail delivery, or will you wither on the vine?
United Parcel Service: Things That Might Surprise You
Many people receive packages via United Parcel Service (UPS). There are some surprising and interesting things to know about this popular delivery service.
CCA Step Savers—How to Minimize Backtracking
Daydreaming is a Letter Carrier's kryptonite. Although daydreaming can be entertaining on a slow mail day, it can also lead to the click-killing practice of backtracking. How can the upstart City Carrier Assistant retract his or her vulnerable head from the buttocks to finish the job on time?
A Letter Carrier's Guide to the Coronavirus
The Coronavirus has delivered unanticipated pratfalls to the Letter Carrier's already hazardous occupation. Not only are there new health risks, but bad information, plus a lack thereof, complicates matters. Just how, if anybody really knows, will the virus affect the mailman's daily duties?
How the Coronavirus Affected Ski Resort Seasonal Employees in March 2020
After the announcement that the coronavirus pandemic had entered the US, many ski resorts across the US started to close. Hundreds of employees living in five employee housing locations were given six days to move out. No job, no pay, and some had no where to go.
Postal Social Media Shaming: Can Online Witch Hunts Destroy Letter Carriers?
Social media shaming, or the exposure of perceived wrongdoers to the public pillory of the internet, is an increasingly popular pastime. The mail carrier who crosses your front porch every day is particularly exposed. Mel Carriere examines the causes and categories of this phenomenon.
Pending US Postal Service Changes for 2020
The United States Postal Service faces many challenges and changes in the new decade—some may be good (delivery vehicles and scanners) but others, including a new Postmaster General and talk of privatization, hang over the organization like a cloud of doom. What will 2020 bring?
Sins Against the CCA (City Carrier Assistant) and How to Repent—Mel's Holiday Hints
Reverend Mel Carriere, Ordained by the Church of The Perpetually Independent Mind, puts on the collar and preaches a sermon. The subject? Sin. Specifically how you, the Regular Postal City Carrier, can avoid sinning against (bottom-feeding?) City Carrier Assistants (CCAs).
5 Ways FOH Can Make BOH Lives Easier in Restaurants
A restaurant server explores ways front of house can help make back of house lives easier.
Postal Mdd Scanner Tips and Tricks for the New and Frightened City Carrier Assistant and Rural Carrier Associate
The Postal Mobile Delivery Device (MDD) is not just for scanning anymore. The little blue machine contains several powerful, under-utilized features that can assist the upstart City Carrier Assistant, and Rural Carrier Associate, to avoid Postal sharks that devour the scanning-challenged.
Working as a Restaurant Server: 5 Tricks of the Trade
A restaurant server dishes some truths from their insider’s point of view.
Postal Vehicle Cameras Exposed! - Do Letter Carriers Have an Expectation of Privacy?
The installation of Postal Vehicle Cameras is imminent. This raises the question of whether Letter Carriers have an ¨expectation of privacy¨ in the previously sacrosanct realm of the driver´s compartment, or can the Post Office snoop on their sanctuary with impunity?
Restaurant Industry: Are the Customers Always Right?
At a restaurant, employees know that they have to be on their best behavior when it comes to customers. Customers can have the nastiest attitudes sometimes. Is it right for the customer to be so rude when all the staff is trying to do is satisfy their appetite?
9 Types of Restaurant Servers That Servers Hate To Work With
Some co-workers can drain your energy. Read about nine types of restaurant servers who are sure to aggravate their co-workers.
The Business Cycle: Case Study of the Davis Service Group PLC
Using the Davis Service Group PLC, a European organization operating in the service industry, as an example, this article outlines the correlation between the business cycle and the economy. All numbers and statistics are as of 2018.
So You Want to Date a Line Cook? You'll Need to Consider These 3 Things Before You Take the Plunge
A breakdown of three major things that you must think about if you want to date a line cook.
Five Assessment Tools Social Work Students Should Know
As a social worker, you will have the opportunity to work with a variety of populations. In addition to becoming familiar with constructing a culture gram or genogram, you may have to do assessments. Here are some of the ones you might encounter in the profession.
Regular Vs. City Carrier Assistant: Who Makes the Best Postal 204B Candidate?
The subject of Postal 204B Supervisors often arouses intense emotions. Veteran Regular Carriers resent being bossed by newbies with limited experience, but are reluctant to do the 204B duties themselves. Does the City Carrier Assistant deserve a place in the supervisor's chair?
How to Talk to Customers When You're Shy in Customer Service
Working in customer service is one of the first jobs you might ever get. But, working in retail can be hard when you are shy. It is possible though! If you are shy, read this article to find out how to overcome your shyness in a retail setting.
The Day I Quit - the Decline and Fall of a Postal 204b
A former Postal 204b supervisor explains the reasons behind his decision to quit the worst job he ever had.
Avoiding Unnecessary Stress in Call Centers, and How to Look on the Bright Side
Feeling stressed after a long day of listening to people? Working yourself up over little things that wouldn't normally bother you? Stress from work starting to affect your personal life? Well, I've been there and here's a few words on what helps me.
USPS Vs UPS - Who Will Survive the Amazon Onslaught?
United Parcel Service and the United States Postal Service have both had a rocky relationship with corporate conglomerate Amazon.com, led by Jeff Bezos. Which company is better equipped to survive the Amazon onslaught, and are they aiding and abetting their own demise?
Postal City Carrier Assistant Stumbling Blocks—How the CCA Can Move the Mail Better
Postal OJI and web author Mel Carrier provides City Carrier Assistants with advice to simplify their thought processes and daily work flow.
What Being an Au Pair Is Really Like
Being an au pair may sound easy and fun: work as a live-in babysitter in your dream country while taking care of adorable children and doing lots of traveling in your spare time. While all of that may be true, there is more you should know and consider before taking the plunge.
Does UPS Surepost Deliberately Sabotage the United States Postal Service?
There is can be little doubt that United Parcel Service (UPS) enjoys being a Big Brown roadblock to the potential success of the United States Postal Service, but would UPS resort to the sabotage of the Surepost product, even at the discomfort of its own customers? Mel investigates.
Tips for Working at Walmart as a Cart-Pusher
Working as a cart collector at Walmart isn't difficult, but it's not a stress-free environment either. Cart pushers are required to collect carts, help out with carry-outs and carry-ins, clean the parking lot, and help out with other tasks. This article will help guide you through the job.