The Service Industry

It's dangerous, frustrating, and unpleasant. Unethical things go on.

So you are considering or you've just been accepted as a Postal City Carrier Assistant (CCA) and you are wondering what is in store for you. Warning - results may vary! Be prepared to travel.

If you're seeking a healthcare career that only requires short-term training and offers the satisfaction of truly helping the sick and the elderly, becoming a nursing assistant may be just what the doctor prescribes for you!

As a server for many years in the restaurant business, I have put together a very real list of reasons why serving is in fact a real job. Servers, feel free to use it when asked this most disrespectful of questions.

All careers in healthcare science are noble and fulfilling. However, a job like this is not for everyone. If you’re absolutely sure you want to pursue this career path, you need to know all about it. Hopefully, the above-listed points helped you see your future in a clearer way.

This article reviews public and private sector employment and some of the major differences between these two work environments.

Often, one small event is enough to change the direction of our lives. One phone call, made while on vacation in Texas, was instrumental in changing my career path and fulfilling a lifetime dream.

I use my experience with multiple BPO industries to give advice on how to survive the Philippine call center.

HVAC(R) professionals are in high demand and choosing a career isn't always easy. This Hub gives a sneak peek into an HVAC career.

There are many qualities to being a good customer service representative. In this hub I will go over some of the things that will help you to be a great CSR!

Mistakes you make with your telephone voice and 6 tips for correcting. What is your image? Sound more confident and successful. Pause and take a deep breath before answering a call.

This article goes over the basic steps of the application process for a flight attendant. I will also go over my personal list of pros and cons of the job, after being a flight attendant for about a year!

There is can be little doubt that United Parcel Service (UPS) enjoys being a Big Brown roadblock to the potential success of the United States Postal Service, but would they seriously resort to the sabotage of the Surepost product, even at the discomfit of its own customers? Mel investigates.

Postal OJI and web author Mel Carrier provides City Carrier Assistants with advice to simplify their thought processes and daily work flow.

Working as a cart collector at Wal-Mart isn't difficult, but it's not exactly a stress-free environment either. Cart pushers are required to collect carts, help out with carry-outs and carry-ins, clean the parking lot, and help out with other tasks. This article will help guide you through it.

A career in HVAC requires the use of many tools. These lists of tools, with pictures, will show you what you need to start out on the right foot in your heating and air conditioning career.