3 Things I Wish I'd Known Before I Started Driving for DoorDash
After driving for DoorDash for six years, here's what I wish I'd known before I signed up.
How to Prepare for the ServSafe Manager Exam and Pass the First Time
ServSafe offers certification exams for food managers. This is how I passed the ServSafe Food Protection Manager Certification exam on my first try.
The Best Perks of Working for Disney
The best perks of working for the Walt Disney Company are free admission to their parks around the world, flexibility to choose your own hours, the ability to trade and give away shifts, the ability to switch to other roles, and the ease of taking a vacation.
Can You Wear Vans Non-Slip Shoes If You Work at a Restaurant?
Searching for the perfect work shoes? Are employees allowed to wear Vans at a restaurant? Are Vans considered non-slip shoes for working at a restaurant?
The Challenges Long-Term Reservations Pose to Hotel Businesses
In this article, I explain two problems associated with long-term guests and long-term reservations in the hotel industry.
An Interview With a Supermarket Worker
When the pandemic hit hard last year, most non-essential businesses were shuttered overnight as governments enacted quarantine measures to curb the spread of the virus. As the pandemic wore on, we gained a sense that those working at our supermarkets were a big part of the essential workforce.
5 Powerful Tips for Providing Great Customer Service
Customer Service Representative (CSR) is one of the most important jobs in any organization. 70% of purchase decisions are based on how customers feel about the service they receive when they interact with the business. So, good customer service is critical.
Six Snow Shockers for Former Fair-Weather Mailmen
The California diaspora has dispersed to less than sunshiny climes. Letter carriers are among those depopulating the Golden State in droves. Will fair-weather mailmen and women be able to adapt to frigid conditions? Here are six snow-shockers to help polar-bound posties brace for the ice.
Cosmetic Teeth-Whitening FAQ for Canadian Beauty Professionals
Cosmetic teeth whitening services in Canada are becoming wildly popular and provide an incredibly profitable opportunity to beauty professionals. Since the cosmetic teeth whitening industry just opened up in Canada, there are a lot of questions that beauty professionals have about the treatment.
Can CCA Senior Citizens (Post-Fifties) Survive the Post Office?
You are a fifty-something who is thinking about hitching on as a Postal City Carrier Assistant but are worried your advanced age could drag you down. Will your youth blossom anew in the fertile soil of mail delivery, or will you wither on the vine?
United Parcel Service: Things That Might Surprise You
Many people receive packages via United Parcel Service (UPS). There are some surprising and interesting things to know about this popular delivery service.
CCA Step Savers: How to Minimize Backtracking
Daydreaming can be fun on a slow mail day, but it can also lead to the click-killing practice of backtracking. How can the upstart City Carrier Assistant retract his or her vulnerable head from the buttocks to finish the job on time?
A Letter Carrier's Guide to the Coronavirus
The Coronavirus has delivered unanticipated pratfalls to the Letter Carrier's already hazardous occupation. Not only are there new health risks, but bad information, plus a lack thereof, complicates matters. Just how, if anybody really knows, will the virus affect the mailman's daily duties?
Postal Social Media Shaming: Can Online Witch Hunts Destroy Letter Carriers?
Social media shaming, or the exposure of perceived wrongdoers to the public pillory of the internet, is an increasingly popular pastime. The mail carrier who crosses your front porch every day is particularly exposed. Mel Carriere examines the causes and categories of this phenomenon.
Sins Against the CCA (City Carrier Assistant) and How to Repent—Mel's Holiday Hints
Reverend Mel Carriere, Ordained by the Church of The Perpetually Independent Mind, puts on the collar and preaches a sermon. The subject? Sin. Specifically how you, the Regular Postal City Carrier, can avoid sinning against (bottom-feeding?) City Carrier Assistants (CCAs).
Five Ways FOH Can Make Life Easier for BOH in Restaurants
If you run a restaurant, organization is key. How can your front-of-house staff best support your back-of-house? Here are five tips to help things run smoothly.
Postal MDD Scanner Tips and Tricks for the New and Frightened City Carrier Assistant and Rural Carrier Associate
The Postal Mobile Delivery Device contains several powerful, under-utilized features that can assist the upstart City Carrier Assistant and Rural Carrier Associate in avoiding Postal sharks that devour the scanning-challenged.
Working as a Restaurant Server: Five Tricks of the Trade
Working in a restaurant? Need some tips? Start here. A restaurant server dishes some truths from their insider’s point of view.
Postal Vehicle Cameras Exposed! Do Letter Carriers Have an Expectation of Privacy?
The installation of Postal Vehicle Cameras is imminent. This raises the question of whether letter carriers have an expectation of privacy in the previously sacrosanct realm of the driver´s compartment, or can the Post Office snoop with impunity?
Restaurant Industry: Are the Customers Always Right?
At a restaurant, employees know that they have to be on their best behavior when it comes to customers. Customers can have the nastiest attitudes sometimes. Is it right for the customer to be so rude when all the staff is trying to do is satisfy their appetite?
Nine Types of Restaurant Servers That Other Servers Hate Working With
Some co-workers can drain your energy. Here are nine types of restaurant servers who are sure to aggravate their co-workers. Don't be like these servers!
The Business Cycle: Case Study of the Davis Service Group PLC
Using the Davis Service Group PLC, a European organization operating in the service industry, as an example, this article outlines the correlation between the business cycle and the economy. All numbers and statistics are as of 2018.
Five Assessment Tools Social Work Students Should Know
As a social worker, you will have the opportunity to work with a variety of populations. In addition to becoming familiar with constructing a culture gram or genogram, you may have to do assessments. Here are some of the ones you might encounter in the profession.
Regular Vs. City Carrier Assistant: Who Makes the Best Postal 204B Candidate?
The subject of Postal 204B Supervisors often arouses intense emotions. Veteran Regular Carriers resent being bossed by newbies with limited experience, but are reluctant to do the 204B duties themselves. Does the City Carrier Assistant deserve a place in the supervisor's chair?
How to Talk to Customers When You're Shy in Customer Service
Working in customer service is one of the first jobs you might ever get. But, working in retail can be hard when you are shy. It is possible though! If you are shy, read this article to find out how to overcome your shyness in a retail setting.
Postal City Carrier Assistant Stumbling Blocks: How the CCA Can Move the Mail Better
Postal OJI and web author Mel Carrier provides City Carrier Assistants with advice to simplify their thought processes and daily workflow.
Does UPS Surepost Deliberately Sabotage the United States Postal Service?
There is can be little doubt that United Parcel Service (UPS) enjoys being a Big Brown roadblock to the potential success of the United States Postal Service, but would UPS resort to the sabotage of the Surepost product, even at the discomfort of its own customers? Mel investigates.