The Service Industry

A career in HVAC requires the use of many tools. These lists of tools, with pictures, will show you what you need to start out on the right foot in your heating and air conditioning career.

The line between a profession and an occupation can be a fine one. This article takes a look at what sets a professional apart from his or her peers.

This article contains my best advice to new nurses in the OR. Most of the advice is for the circulating role. Although, much of it pertains to the scrub role also.

McDonald's can be a great way to earn money for teenagers who are looking for their first job, retirees who need extra cash, people who need a second job, and everyone in between.

Consider a career path as an interior designer. After you graduate it's important to find an entry-level role at a local design firm.

The Coronavirus has delivered unanticipated pratfalls to the Letter Carrier's already hazardous occupation. Not only are there new health risks, but bad information, plus a lack thereof, complicates matters. Just how, if anybody really knows, will the virus affect the mailman's daily duties?

Understanding the forces impacting Netflix and the video streaming industry as a whole.

This article reviews public and private sector employment and some of the major differences between these two work environments.

Mistakes you make with your telephone voice and 6 tips for correcting. What is your image? Sound more confident and successful. Pause and take a deep breath before answering a call.

HVAC(R) professionals are in high demand and choosing a career isn't always easy. This article will give you a sneak peek into an HVAC career.

So you, Postal CCA, have been asked to move up to a 204b supervisor position, and you're pretty full of yourself! Although Mel does not want to burst your bubble, you need to know the grim realities.

Social media shaming, or the exposure of perceived wrongdoers to the public pillory of the internet, is an increasingly popular pastime. The mail carrier who crosses your front porch every day is particularly exposed. Mel Carriere examines the causes and categories of this phenomenon.

The United States Postal Service faces many challenges and changes in the new decade—some may be good (delivery vehicles and scanners) but others, including a new Postmaster General and talk of privatization, hang over the organization like a cloud of doom. What will 2020 bring?

This article includes seven steps for dealing with angry customers and improving your customer service skills

After the announcement that the coronavirus pandemic had entered the US, many ski resorts across the US started to close. Hundreds of employees living in five employee housing locations were given six days to move out. No job, no pay, and some had no where to go.

Daydreaming is a Letter Carrier's kryptonite. Although daydreaming can be entertaining on a slow mail day, it can also lead to the click-killing practice of backtracking. How can the upstart City Carrier Assistant retract his or her vulnerable head from the buttocks to finish the job on time?