The Service Industry

HVAC(R) professionals are in high demand and choosing a career isn't always easy. This article will give you a sneak peek into an HVAC career.

Mistakes you make with your telephone voice and 6 tips for correcting. What is your image? Sound more confident and successful. Pause and take a deep breath before answering a call.

No matter what fancy tag you apply to it, being a USPS letter carrier is grueling work. This article compares the entry level Postal positions of Rural Carrier Associate and City Carrier Assistant.

There is can be little doubt that United Parcel Service (UPS) enjoys being a Big Brown roadblock to the potential success of the United States Postal Service, but would they seriously resort to the sabotage of the Surepost product, even at the discomfit of its own customers? Mel investigates.

Being an au pair may sound easy and fun: work as a live-in babysitter in your dream country while taking care of adorable children and doing lots of traveling in your spare time. While all of that may be true, there is more you should know and consider before taking the plunge.

Postal OJI and web author Mel Carrier provides City Carrier Assistants with advice to simplify their thought processes and daily work flow.

Harland David Sanders didn't have enough money to retire at 65. He decided to open a restaurant selling his special fried chicken. It resulted in one of the most successful franchises in U.S. history.

If you're seeking a healthcare career that only requires short-term training and offers the satisfaction of truly helping the sick and the elderly, becoming a nursing assistant may be just what the doctor prescribes for you!

A career in HVAC requires the use of many tools. These lists of tools, with pictures, will show you what you need to start out on the right foot in your heating and air conditioning career.

Your Postal MDD Scanner has a tendency to freeze at awkward moments and run out of battery power on those long, gloomy postal nights. Do you know what to do?

This article reviews public and private sector employment and some of the major differences between these two work environments.

After the 9-11 tragedy, airlines took back a great deal from loyal employees, using the tragedy to build their bottom-line profits.

A former Postal 204b supervisor explains the reasons behind his decision to quit the worst job he ever had.

United Parcel Service and the United States Postal Service have both had a rocky relationship with corporate conglomerate Amazon.com, led by Jeff Bezos. Which company is better equipped to survive the Amazon onslaught, and are they aiding and abetting their own demise?

So you, Postal CCA, have been asked to move up to a 204b supervisor position, and you're pretty full of yourself! Although Mel does not want to burst your bubble, you need to know the grim realities.

Feeling stressed after a long day of listening to people? Working yourself up over little things that wouldn't normally bother you? Stress from work starting to affect your personal life? Well, I've been there and here's a few words on what helps me.