I use my experience with multiple BPO industries to give advice on how to survive the Philippine call center.
Serving in a restaurant can be the start of a good career. Be the best and you will have happy customers and get noticed by management. Waiting on tables need not be a dead-end career.
M Modal is a company that does medical transcription. M Modal treats its employees like slaves and creates a culture of mistrust and resentment.
When it comes to prospecting a wealthy client, there's some things you need to know about them, besides their net worth.
Bartending can be a terrific job for some people. For others, it can be a big mistake. Before you choose bartending as your career path (or even as a job that you plan to do for a little while moving on to something else), you will want to take...
Important information for RVers who want to do some work camping to reduce their travel expenses. Find out which jobs work, and which do not!
This article reviews public and private sector employment and some of the major differences between these two work environments.
Working as a cart collector at Wal-Mart isn't difficult, but it's not exactly a stress-free environment either. Cart pushers are required to collect carts, help out with carry-outs and carry-ins, clean the parking lot, and help out with other tasks. This article will help guide you through it.
Nothing personal, my fellow letter carriers and other postal employees, but the Postal Service thinks that you are stupid. You might find this a rather shocking thing to say, but it is demonstrated clearly by the creation of the new CCA class of...
Are you a letter carrier with a sense of urgency? Just what is a sense of urgency? Furthermore, is your urgency my emergency? Mel ponders the particulars of postal philosophy on The Postal Tsunami.
A highly-trained security guard who can quickly assess and react appropriately to a potentially dangerous situation provides a fighting chance for everyone involved in a crisis.
Why are several dozen British pubs closing every week when they are seen as a local institution? Why are British pubs disappearing?
Firefighter Fun Quiz#1. Fireman are warriors in every respect. Statistics and questions about fire, gender, income, death, false alarms, trucks, and more. The original fireman's prayer and charts.
If you're seeking a healthcare career that only requires short-term training and offers the satisfaction of truly helping the sick and the elderly, becoming a nursing assistant may be just what the doctor prescribes for you!
Do you work in an environment that requires lots of phone contact with customers/clients? Are you looking for ways to improve your customer service? Review these tips and make them a daily habit now!
The New York Police Department enrolls college men and women in cadet training before they graduate from school and enter the police academy. NYPD has other jobs in criminology and forensics.
Established in 1985, Travelodge has become one of the most well-known budget hotel brands in the UK. This hub provides a comprehensive business analysis and recommends an international expansion plan
This hub has been published in a view to help candidates who pursue their NVQ in business and administration.
Customers can make or break a business, so during a job interview, you can bet your life that you will be asked questions about how you interact with them. Here's some top tips on answering questions.
So, you probably think working at fast food restaurants such as McDonald's, Burger King, etc. is super easy right? Well, it is super easy to learn, if you're willing to, BUT ...
Certain trauma work professions have similarities in job function and expectations. Cops, counselors, and clergy are impacted in similar ways by job demands which make them more alike than different.
Looking for a rewarding home business. Consider the opportunities available as a Nursing Home Entertainer.
Answering your phone at work can be a little more stressful than taking a call at home. Find out ways to be a professional on the telephone, and keep your customers satisfied.
Being a medical laboratory technologist is an interesting career and one that happens to be in high demand right now. However, it is not for everyone.
Despite McDonalds being a multinational food outlet, it is important to analyzed the outlet to evaluate its strengths, weaknesses, opportunities and threats and this can be done by conducting SWOT analysis
As a waiter or waitress, fulfilling customer expectations is often easier said than done. Follow this 10-step guide and you will end your next shift with less stress and full pockets.
There are many qualities to being a good customer service representative. In this hub I will go over some of the things that will help you to be a great CSR!
A well-designed office phone system must be focused on customer service. It should quickly route callers to a live person and avoid sending potential customers to voicemail jail. I'll walk you through all the steps.
Don't know how much to tip your pizza delivery driver? Well here are some tips on how much to tip for pizza delivery.
Often, one small event is enough to change the direction of our lives. One phone call, made while on vacation in Texas, was instrumental in changing my career path and fulfilling a lifetime dream.
Choosing the right blueprints for your kitchen is one of the most critical decisions any new proprietor must make. While the vast majority of customers will never step foot into the kitchen, it will be the determining factor if any customers will...
This article goes over the basic steps of the application process for a flight attendant. I will also go over my personal list of pros and cons of the job, after being a flight attendant for about a year!
The medical interpreter career field is growing rapidly. This article is an introduction to the medical interpreter profession. It answers basic questions about credentials, training, and national certification.
A thirty-year police veteran explains ten arresting reasons why you do not want to become a police officer. This is must-have information for any young man or woman considering a career in law enforcement, and it is presented in a humourous format that makes it an easy and fun read for all.
With the recession and economic downturn seen around the world, many companies are looking for workers who can work from home for their virtual call centers. Here are 10 alternatives to Arise Virtual Solutions.
Career Postal employees might think "It's not my problem," but there are reasons why worrying about the Trump hiring freeze is not just for CCAs and PSEs anymore.
There are several misconceptions about servers in general: For example, exactly how they are paid and what they truly make. This article is going to shed a light on some of those errors.
All careers in healthcare science are noble and fulfilling. However, a job like this is not for everyone. If you’re absolutely sure you want to pursue this career path, you need to know all about it. Hopefully, the above-listed points helped you see your future in a clearer way.
Find out everything you need to know about working at Target, including the uniform, benefits, job duties, and salary range.
Career opportunities for Child Life Specialists continue to rise with virtually every children’s hospital across North American creating a “child life team.” Learn the details about this unique field of work.
You've been to MEPs, taken the ASVAB, passed the medical exams, and signed a contract. Now you're waiting to ship to basic combat training. It's normal to be nervous and excited. Basic training is an experience of a lifetime. I wouldn't repeat it...
Ever wonder how much it will cost you to train to become a certified nursing assistant (CNA)? Learn from someone who went through the process herself.
Since meeting and welcoming visitors is the first chance to make that lasting impression with a valued customer or client, an organisation needs to take utmost care in following certain procedures
Advice that will help waiters and waitresses to improve their incomes using proven methods that work!
The Winter Solstice is upon us. If you are a letter carrier for the USPS, you are probably already delivering at night. Here are a few dark delivery tips for the fledgling City Carrier Assistant.
This article reviews some of the essential functions of case managers. Case managers play an important role in the healthcare system.
A short talk with Nolan Hirte, the founder of Proud Mary Cafe of Melbourne, Australia, about his career.
What type of jobs are available to nurses in the operating room. Here is a review of the circulator, scrub and float nurse roles. These are a few of the opportunities available to a nurse in the OR.
McDonald's can be a great way to earn money for teenagers who are looking for their first job, retirees who need extra cash, people who need a second job or anyone in between.
As a server for many years in the restaurant business, I have put together a very real list of reasons why serving is in fact a real job. Servers, feel free to use it when asked this most disrespectful of questions.
Do you want to be an operating room nurse? Learn a little about what the job entails and what to expect from the environment. Becoming a surgical nurse is the best move you can make.
Planning to buy content on iWriter? Well, find all you need to know to use this freelance site. Learn how to sign up, deposit money into your account, post work and make use of other site features.
If you are considering becoming an electrician, there are questions you will have about entering an electrician apprenticeship program? This article will answer some of those questions.
If you're considering taking a job at McDonald's, read this article first. While getting hired isn't difficult, moving up into management is not something that everyone can handle.
Your Postal MDD Scanner has a tendency to freeze at awkward moments and run out of battery power on those long, gloomy postal nights. Do you know what to do?
There is can be little doubt that United Parcel Service (UPS) enjoys being a Big Brown roadblock to the potential success of the United States Postal Service, but would they seriously resort to the sabotage of the Surepost product, even at the discomfit of its own customers? Mel investigates.
So are you looking for a job in a call center. Know more about working in a call center or BPO. What are the positions available in a BPO. Know the job description of the same. Also get an idea of the growth in the BPO industry and the salary that it offers.
SWOT Analysis: 1. Strengths: - Strong brand name, image and reputation McDonalds has built up huge brand equity. It is the no 1 fast food company by sales, with more than 31,000 restaurants serving burgers and fries in almost...
So, you want to be a restaurant server? Waiting tables and working in restaurants is very popular work that may be easy for some job seekers to come by, but the job isn't all fun and games.
Are you interested in becoming an electrician? Great, you've come to the right place! It's never been a better time to become an electrician. In fact the demand for electricians in the US has skyrocketed in recent times, and that's even with all...
If you are an employer and you need to hire or sponsor a Babysitter or a Live-in Nanny or a Live-in Caregiver from outside Canada (e.g. Philippines), this website will show you the step by step procedure of what you need to do. You can either do the...
Karaoke is a fun and entertaining pastime... but it starts with having a good host. These three tips should help you as both a karaoker and a Karaoke host (KJ)
Learn what a career in massage therapy is really like and find out how common expectations square with reality.
This is a telling of my experience as a USPS CCA in New Orleans, as well as a "what to expect" tutorial for anyone considering this profession.
Mistakes you make with your telephone voice and 6 tips for correcting. What is your image? Sound more confident and successful. Pause and take a deep breath before answering a call.
Well, I used to be a travel agent ("travel consultant" was my official title) and must have done something right as I consistently got highest sales for my area. I have since moved on to another job and don't mind telling you now some of my tips and...
Here we explore the relationship between staff, consumers and management of day programs for people with developmental disabilities and how the programs can run more efficiently and smoothly.
What's the big deal about being an OR nurse? Why would anyone want to be one? This article will tell you some of the reasons operating room nurses love their jobs.
Harland David Sanders didn't have enough money to retire at 65. He decided to open a restaurant selling his special fried chicken. It resulted in one of the most successful franchises in U.S. history.
You'll never get rich being a summer camp counselor, but the job will provide you with some of the greatest life experiences ever. Find out why everyone should be a camp counselor at least once.
This hub attempts to bring attention to a widespread problem in the fast food service industry. Restaurant are not designed to help crew succeed in their duties safely. Restaurants are built to wear and tear the body down. In this article, I offer some possible solutions.
Wine service is the presentation, uncorking and pouring of wine. It takes place when a customer orders a bottle of wine for the table. The following is a step-by-step description of how you, the waiter, can successfully perform wine service.
This article explores the many opportunities that are available in the human services field. This article will provide a general background on the qualifications needed and tips to be successful.
To the good customers—we appreciate you. We adore you. To the bad customers— Please just stay home!!!!
Choosing a career in nursing is a decision not to be taken lightly. Ask yourself the right questions to decide whether nursing is right for you. And if you are already a nurse, take the proper steps towards being a successful nurse.
When you work in any position that makes you dependent on your tips, you will want to know how to make the most money possible! Let's look at what you could be doing different to make higher tips!
Learn everything there is to know about joining the Army as a combat medic. This guide takes you from the day you start thinking about becoming a medic to the day you graduate.
Why a home cleaning business is such a good business to launch - it's inexpensive and very profitable.
You are an overwrought potential City Carrier Assistant who is terrified about your impending interview. Relax on Mel Carriere's postal therapy couch. Maybe he can soothe your worried mind, maybe not.
Working a customer service job can be harder than anything else out there, as customers are picky and difficult. Learn what you need to do to help your customers, business, and yourself.
Postal OJI and web author Mel Carrier provides City Carrier Assistants with advice to simplify their thought processes and daily work flow.
What I got wasn't at all what I was expecting, but the places I went brought me stability, prosperity and most importantly: clarity.
So you are considering or you've just been accepted as a Postal City Carrier Assistant (CCA) and you are wondering what is in store for you. Warning - results may vary! Be prepared to travel.