How to Avoid GCash Convenience Fees for Cash-in Transactions

Updated on July 5, 2020
yougotme profile image

Renz is an enthusiast of digital technology. He devotes his time to studying how these platforms can help make things work for us.

How to Avoid GCash Convenience Fees for Cash-in Transactions
How to Avoid GCash Convenience Fees for Cash-in Transactions

In two separate announcements, GCash stated that it will be charging convenience fees for some of its cash-in transactions:

  • In May 1, 2020, GCash started charging 2% convenience fee for cash-in via over-the-counter outlets (e.g. 7-Eleven, Touchpay kiosks, supermarkets, department stores, etc.) made in excess of the P8,000 monthly threshold.
  • Then recently, GCash announced that beginning July 6, 2020, it will be charging a 2.58% convenience fee on cash-in transactions made via bank cards (Visa/Mastercard).

News regarding this rapidly circulated in social media, causing a major outcry from users who consider the rates excessive.

Avoiding or Minimizing the Convenience Fee

While the convenience fees may indeed sound excessive, as they might cause a dent on our budget, there are still ways to avoid or minimize them. In this article, I'll be sharing some personal tips on how you can do that.

Some GCash cash-in transactions now have convenience fees
Some GCash cash-in transactions now have convenience fees

Summary of Convenience Fee Charges by GCash

Cash-In Method
Convenience Fee
Charge for P10,000 cash-in
Over-the-counter outlets
2.00% in excess of P8,000
Bank Cards (Visa/Mastercard)
2.58% regardless of amount
Online Banking (BPI/Unionbank)
Remittance (Paypal/WU)
There are still a few cash-in options that remain free for GCash app

First, let's take another look of the current convenience fees charged by GCash. This compilation is as of July 2020. Notice that there are still cash-in options that remain free, so make sure to maximize these options.

Now, before we dive into the ways on how to avoid or minimize these convenience fees, let's try to understand first what happened.

The Rise of e-Wallets in the Philippines

Ever since the pandemic started, a lot of our transactions steeply shifted online. Due to this, e-wallet companies such as GCash experienced a surge in their usage and number of transactions. Recent reports dated May 2020 stated that GCash experienced a massive 700% increase in its transactions.

With such a huge increase in transactions, the number of cash-ins made by users likewise might have increased in the same magnitude. Previously, GCash was subsidizing these charges as a way for them to promote usage and adaptation of the app. However, now that it already hit the critical mass, management might have decided to cease the subsidy. One thing led to another, and soon enough we were hearing this announcement regarding the convenience fees.

Which of the following e-Wallets do you use most often?

See results

How to Avoid or Minimize GCash Convenience Fees

Avoiding the 2.00% convenience fee on cash-in via OTC outlets

The best way to avoid this is to limit your cash-in via this method to P8,000. The only way to know if you have reached the limit is to track it yourself. Hence, whenever you cash in via OTC outlets, write it down in your phone or on paper, and keep track of the total amount.

Take note that the P8,000 threshold is cumulative and not on a per-transaction basis. This means that breaking your cash-in into multiples of P8,000 will not work. For better understanding, let's look at the sample scenario below.

Date of Cash-In via OTC
Amount Cashed-In
Convenience Fee
May 1
May 2
P80 (computed as P4,000 plus P8,000 less P8,000 threshold, then balance of P4,000 is multiplied by 2%)
May 7
P40 (computed as P2,000 multiplied by 2%, since we already reached the threshold last May 2)
June 2
None (since threshold has already refreshed)
The P8,000 threshold applies on a cumulative basis and refreshes each start of the month

Avoiding the 2.58% convenience fee on cash-in via bank card

The simplest way to avoid this fee is for you to resort to cash-in methods that remain free. However, this is difficult since a lot of us receive payroll through banks other than BPI or Unionbank (both currently free if you link your account). Hence, if you are stuck with using your bank card to cash-in, here are ways on how to avoid or minimize the fee.

For more clarity, let's break this further into three categories depending on the purpose of why you are cashing-in.

1. Cashing-in to pay bills

If the bills are for utilities (e.g. Maynilad, Manila Water, Meralco), telecommunication (e.g. Globe, Sun, Smart, PLDT) and/or cable (Cignal TV, Destiny, Sky Cable), I suggest that you download Grab and open an e-wallet there. In that app, you can cash-in using your bank card without any charges, and you can use it to pay for the mentioned bills for free.

If the bills are for credit cards, unfortunately, there are no better alternatives yet, so you may need to resort to the old inconvenient ways of paying them such as via banks, department stores, etc. Unless, you do the 'Ultimate Trick" mentioned below.

2. Cashing-in to transfer to another bank

Most of us prefer to have our savings stored in an account, or even in a bank, different from our payroll. With GCash's free 'e-wallet to bank' transfer, people use the app to move funds from one bank to another. This definitely changes with the imposition of the convenience fee. However, the workaround is for you to use another e-wallet which is Paymaya. They also have fees for bank card cash-ins, but it's fixed at P30. Use the guide below to know when to use GCash or Paymaya to do your transfer.

Amount to Transfer
App to Use
Convenience Fee
Below P1,160
Less than P30
P1,160 and above

3. Cashing-in to add money in your GSave Account

GCash has a partnership with CIMB which allows you to maintain an in-app savings account called GSave. This gives out an interest rate of 3.1% per year which explains why a lot of users are depositing their savings here instead of the typical ones. To avoid the heavy 2.58% convenience fee, I suggest that you download the CIMB app, link your GSave account, and use its built-in cash-in function.

Depending on the amount and the bank where the funds will be coming from, the convenience fee ranges from free to about P30. This is way lower compared to the 2.58% fee of GCash.

The Ultimate Trick

I'll be sharing with you a special trick, but this is a bit more complex as it adds an additional step to those mentioned above. However, if you do this right, you can limit the convenience fee to P30 regardless of whether you are paying for bills (credit card included), transferring funds to other banks, or funding your GSave account.

Remember Item 2 above? Yes. That one. All you need to do is to use Paymaya to cash-in, and then use its feature to transfer to another bank. You'll find G-Xchange Inc. among the options, select it, and complete the transfer. You'll get notification shortly in your GCash app saying that you received money, and that your balance is updated. Voila, you may now use the funds for whatever purpose you need it.

The only caveat of this is that it consumes your monthly transaction limit for both Paymaya and GCash, so use this trick wisely.

Will you be using the ultimate trick?

See results

Wrapping Up

The convenience fees of GCash on selected cash-in transactions may bring unnecessary financial burden, but luckily it can be avoided, or minimized, through the ways explored in this article.

For any clarifications, questions and/or comments, feel free to use the Q&A portion below or drop a message via the comments section.

This article is accurate and true to the best of the author’s knowledge. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters.

© 2020 Renz Kristofer Cheng


    0 of 8192 characters used
    Post Comment

    No comments yet.


    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at:

    Show Details
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the or domains, for performance and efficiency reasons. (Privacy Policy)
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)
    ClickscoThis is a data management platform studying reader behavior (Privacy Policy)