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How to Update a KRA Pin to iTax

Updated on August 31, 2017
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Patrick is a dedicated technology writer who wishes to make the world better by informing individuals who seek more knowledge.

How to Update KRA Pin to iTax

It has become mandatory for Kenyans with an old ITMS Personal Identification Number (PIN) to update to iTax. Kenya Revenue Authority recently upgraded the tax collection and management system from Integrated Tax Management System (ITMS) to the new iTax System. Even those applying for a new PIN must apply for a KRA PIN using the iTax option.

ITAX pin Update

ITAX pin Update
ITAX pin Update | Source

How to Update Your KRA PIN to iTax

  • The first thing is to go to iTax portal; you can click on this link. This will send you to the iTax online services page.
  • Enter your PIN number and click on continue.
  • You will get a message that ‘you have not updated your details in iTax. Click here to update.’
  • A new page will appear where you will select taxpayer type and citizenship. Taxpayer type is either individual or non-individual (for company, NGOs, and others).
  • Fill in your national identification number, date of birth and security stamp. Click on 'submit.' Confirm you want to submit the data.
  • Ipage update page will open and most of your details will be auto populated.
  • Check that all the information is okay on all tabs. You can update any information you want like the address and contact details. Ensure the email provided is the right one because your updated pin will be sent to it. The income tax will be automatically set to what you had previously chosen and you cannot change unless you visit any KRA office.

Note About Selecting Citizenship From the List Given

If ‘Kenyan’ is selected, the below mentioned screen is observed.

1. Enter National Id Number in field given.

2. Enter Date of Birth in field given.

3. Enter result of arithmetic expression in Security Stamp.

4. Click Submit to proceed with iPage.

5. Click Back to go to Login page.

If ‘Non Kenyan Resident’ is selected, the below mentioned screen is observed.

1. Enter Alien Identity Number in field given.

2. Enter result of arithmetic expression in Security Stamp.

3. Click Submit to proceed with iPage.

4. Click Back to go to Login page.

If ‘Non Kenyan Non Resident’ is selected, you will get the following screen

1. Enter Passport Number in field given.

2. Enter result of arithmetic expression in Security Stamp.

3. Click Submit to proceed with iPage.

4. Click Back to go to Login page.

PIN E-Registration

Pin e-registration
Pin e-registration | Source

Note About Source of Income

  • Select your source of income.
  • If employed select employment income and remember to file PAYE each month.
  • Running a business then select business income and proceed to add it to your ledger.
  • The last option is for those who are land lords.
  • Select your option and proceed.
  • If you are not employed, running a business or a land lord check all the boxes with NO.

Submitting Your PIN

  • Perform the arithmetic operation at the bottom and then click submit. There will be a pop up asking if that is the email you want to use for the PIN you have applied. If you are okay with that and click okay, the form will be submitted. You will get a PIN immediately on your iTax page. Download it and print. Another copy of your PIN will be sent to your email.

You can leave things as they are, but if you do you will be missing one crucial final stage: creating your iTax login password.

KRA Pin e-registration

KRA Pin e-registration
KRA Pin e-registration | Source

Creating your iTax Log in Password

Log in to your email and you will find your PIN and password that have been generated by iTax. Open iTax portal again and input your PIN, password, and arithmetic calculation. In some areas copy-and-paste is disabled so you will have to rely on manual entry. A new page will appear that will let you change your password as well as create a security question. Make sure you do not forget your password.

For those with more questions, you can visit the KRA's Facebook page and ask your question there: https://www.facebook.com/KRACare/

Filling Returns on iTax

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© 2015 Patrick Kamau

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    • Patkay profile image
      Author

      Patrick Kamau 2 weeks ago from Nairobi, Kenya

      Hello, Steve, you have to visit a KRA office near you or Huduma centre to rectify the date problem you are having.

    • profile image

      Steve 2 weeks ago

      I cannot update to Itax becasue the DOB is wrong, how do i rectify this

    • Patkay profile image
      Author

      Patrick Kamau 4 weeks ago from Nairobi, Kenya

      Hi LEONARD CHEPKWONY, you have to visit your KRA station to have the VAT obligation removed. Go with a letter requesting removal of VAT and another one requesting the removal of accrued penalties. You will be required to have a proof of what you were doing at that time, for instance, if you were in college a certificate for proof so. Lack of that you will be asked to provide a bank statement or Mpesa statement.

    • Patkay profile image
      Author

      Patrick Kamau 4 weeks ago from Nairobi, Kenya

      Hello Jason, you can set No for all the three sources of income provided. If you are to choose any, make sure you fill the necessary information.

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      Jason 5 weeks ago

      I'm getting stuck at the ipage update window,the obligation and source income tabs are full of places that are n/a yet the site requires me to fill so i end up getting an interim save,how do i fix this?

    • profile image

      LEONARD CHEPKWONY 5 weeks ago

      My kra pin is registered both with income resident and VAT. The intention was to not add VAT AND NOW I CANT upgrade to itax because the system ask me to declare my business in which i do not have. Kindly advice on how to delete VAT in my registration.

    • Patkay profile image
      Author

      Patrick Kamau 20 months ago from Nairobi, Kenya

      @bonface you do not renew the pin but update. And to update you just have to follow the above procedure and all will be well.

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      bonface 21 months ago

      i want to renew my kra pin but it's impossible. how do i go about it?

    • Patkay profile image
      Author

      Patrick Kamau 21 months ago from Nairobi, Kenya

      @ MANYUA - This means your tax obligation is set to VAT. If it is an individual pin, it should not have the VAT obligation, it should be "income tax individual". However, if you are applying for a company pin, then you need to select a source of income where you will indicate your business details as required.

    • profile image

      MANYUA 21 months ago

      AFTER I HAVE FILLED ALL DETAILS WHEN I TRY TO SUBMIT AM GETTING THIS MESSAGE ' please add atleast one record business detail' WHERE AM I SUPPOSED TO ADD?

    • Patkay profile image
      Author

      Patrick Kamau 22 months ago from Nairobi, Kenya

      Oscar, you can change your email by logging in to iTax portal then going to basic information tab.

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      Oscar 23 months ago

      How do I change my email on iTax? i need update to company official email address?

    • Patkay profile image
      Author

      Patrick Kamau 2 years ago from Nairobi, Kenya

      @Michael KIguta what kind of problem are you encountering? You can edit details once you have updated into iTax.

    • profile image

      Michael KIguta 2 years ago

      I am trying to register for the i Tax certificate and i am unable. Could you please enable the page for editing so that we can fill in the details? Thank you.