How to Withdraw from Western Union in the Philippines via Mobile (GCash)
In this digital age where everything happens with just a few taps on our mobile phones, a lot of tasks that used to take time have been made simpler and easier. Take for example Western Union (WU). Previously, whenever I got my earnings via WU, I needed to visit a remittance center and queue up to get my remittance. Because remittance centers normally operate until 4:00 PM only, I'd end up rushing my lunch at my day job so I could queue up. There were times when I'd end up empty-handed because I would ran out of time just queuing up.
The Digital Revolution
Things are so much different now, especially that there's a better alternative to consummate the entire process. This doesn't include going to a physical branch. No more queuing up for me, and no more time restriction.
I'll be sharing here in this article how retrieving remittance payments via mobile generally works. I also took screenshots from my phone, so that you may follow the process.
Just in case you are dealing with Paypal (and not WU), I have a separate article on that which you may read here: How to Transfer a Paypal Balance to GCash in the Philippines.
5 Basic Steps to Withdrawing From Western Union
Here's an outline of how to get your Western Union remittance digitally. In my experience, it just takes about 2-3 minutes to get things done.
- Getting the Western Union reference number (MTCN)
- Selecting Cash-In > Remittance in the app
- Inputting the reference number and the expected amount
- Confirming the transaction details
- Receiving the payment or remittance
1. Getting the Western Union Reference Number (MTCN)
The easiest step is to take note of the WU reference number (MTCN), which you need to input. The sender usually emails this to you or communicates it in other ways (such as SMS).
2. Selecting Cash-In > Remittance in the App
Currently, there's only one app in the Philippines that can claim remittance from Western Union. It's the app from Globe Telecom called "GCash".
It's basically a digital wallet with multiple functions including cash-in via remittance. You'll need to set up an account there, so you can proceed.
3. Inputting the Reference Number and the Expected Amount
Once you are on the landing page of GCash app, just tap "Cash-In" and then "Remittance." There are currently three options listed including "Paypal" and "Western Union." Tap the latter.
It will load up in-app the Western Union facility, and you can only proceed by keying in the reference number which you noted in Step 1.
Another input is the expected amount to be received. If your transaction is in PHP, you need to key in the exact amount, but if the amount is in USD, in my experience, you can input an estimate close to the converted value in PHP. Example, if you are expecting $100, you can multiply it by PHP52, so you can type in P5,200 as the expected amount.
4. Confirming the Transaction Details
The app will then be flashing the details for your confirmation. Carefully review the information. Once done, you may tap on "Confirm" to begin processing of your claim.
5. Receiving the Payment or Remittance
You'll receive an SMS shortly from GCash if the claim is deemed successful. Afterwards, your balance will be updated by the amount shown in the Confirmation Page. Voila, you are now able to get your WU transfer without going to a remittance center!
Will you now be having your remittance/payment withdrawn digitally?
There are some things you may need to note. Of course, there are limitations as to the usage of this feature. Based on my experience, you can only use this facility if the name registered in the app matches that of the receiver's name indicated in the WU transaction details. Other than that, you should not encounter any problems.
I hope this guide is easy to follow. Should you encounter problems, you may share via comments below.
This article is accurate and true to the best of the author’s knowledge. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters.
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© 2019 Renz Kristofer Cheng