I made the mistake of going from memory and just talking to my boss, I started crying from sheer sickness with worry, and then had to write an apology to him over the weekend and ended up putting down in writing all the information I knew and had about the issue at hand. Your article is right on the money. Do you feel that I damaged my credibility by racing first and then writing the correct response later on when I cooled down?
At this point, you cannot change it so please don't second guess yourself, especially if you did not contradict yourself between the two statements. People become overwhelmed sometimes with emotion and that's why it's good to go in armed with facts and backup documents, if possible. You just got upset from the stress and couldn't think clearly. You needed to gather your thoughts.
Updated on January 1, 2020