Your manager should have only told you the final performance rating -- ONE result. He was unprofessional in conveying to you both parts of that message. Doing so has caused him a problem; you are confused and rightfully upset. He was a weasel and was trying to be the good guy by placing blame upon upper management.
You have several options:
1) talk to your manager's manager about why you deserved only a "meets expectations" rating when your manager had instead indicated that he would rate you an "exceeds expectations"
2) email HR since they refuse to answer your calls, or
3) learn a lesson here and understand that your manager was playing politics with both you, the employee, AND his boss as he attempted to please you both.