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University of Phoenix Fraud: Why It's a Huge Scam

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I attended the Bachelors of Science in Information Technology program at the University of Phoenix. I incurred debt and learned nothing.

There's nothing to be excited about after graduating from the University of Phoenix.

There's nothing to be excited about after graduating from the University of Phoenix.

The University of Phoenix Is a Scam

Thinking about attending a four-year online college? Think again. The University of Phoenix is a huge for-profit diploma mill. This online college operates to take your money and teach you nothing. I know this for a fact because I attended their Bachelors of Science in Information Technology program, I graduated with a conceited 3.9 grade point average, and almost a year after graduating from their program, I am still unemployed. I didn't learn anything in their program. I only typed papers all day long, and I have a huge $50,000.00 debt in student loans that I have to pay back.

A former employee of the University of Phoenix claims that this fraudulent business exists first and foremost for the money. You can read his entire claim published on 5/31/2009 here.

So, if education doesn't matter, why allow for any college or university to remain in operation if money is the first and only issue? Why isn't the Department of Education shutting down this huge scam?

I've done tons of online research, and on, I've read about students getting easy As, and I mean easy. Former students claimed to receive an A for turning in work late, but they still got an A as in 100%. Other students on this website claimed they got 98% because they failed to turn in a bibliography or works cited page. Well, isn't it called plagiarism if you don't turn in a bibliography page?

I was particularly interested in the section about the University of Phoenix awards ceremony. The salespeople and enrollment counselors got 70% of the awards, the academic counselors got 20%, and the financial aid counselors got the remaining 10%. Well, why would a financial aid counselor get an award? For what? Financial aid counselor of the year?

We need to shut down this diploma mill now!

I'm glad I attended the University of Phoenix because my two years spent there have proven that this college is indeed a huge scam!

A Few Obvious Signs of This Diploma Mill in Operation:

  1. They enroll anyone and everyone, meaning if you can't get accepted at any two-year or four-year college, they will accept you, even if you failed your SAT exam.
  2. You don't have to take any SAT or other scholastic achievement college entrance examinations to enroll.
  3. You don't have to take the GRE (Graduate Record Examination) to enroll in a graduate-level study.
  4. The majority of colleges and universities in the U.S.A. state that if you have been out of college for 10 years, all of your college credits that you have earned become expired, meaning you have to start all over again as a freshman with zero college credits. The University of Phoenix will still accept your college credits even if you've been out of school for 20 years.
  5. They will take life experiences as college credit.
  6. They enroll people with extremely bad English grammar and writing skills.
  7. They say that they'll train you and teach you job skills like how professionals do it in the real world, and they don't.
  8. Classes are an easy five weeks of typing papers and relying on the person with the most knowledge to pass the learning team.
  9. Classes are taught by facilitators, not instructors or teachers.
  10. You will get some nasty instructors that won't answer any of your telephone calls or emails until the class is over. I can prove it with my Windows Networking instructor, Mr. Paul Rouk, because he finally contacted me two weeks after the class was over! As a teacher, shouldn't you be passionate about helping your students succeed and become over-achievers? I would help my students succeed in every possible way, not ignore their telephone calls or email messages, wait two weeks until the class is finished, and then offer the student help. What if the student failed the class and had to repeat it again? What if the student had to repeat the same class with the same instructor?
  11. The academic and financial aid counselors will be there for you, saying even though you're not learning anything, once you get your bachelor's degree, you'll be able to get a better job in your field of study. They're telling you this and being nice to you so they can get paid but what they should be telling you is that once you graduate, you'll have a "worthless" degree in your hands. Once you graduate, you'll be unemployed and wish you had attended your local state university. I graduated a year ago in July 2008, and I'm still unemployed. I've read complaints about former students who graduated three years ago and are still not working in their field because they were improperly and inadequately trained.
  12. Many employers don't acknowledge resumes with the University of Phoenix credential.
  13. They only care about your money, not the education you receive.
  14. Cheating and plagiarism are widespread at the University of Phoenix. Online students constantly cheat on their individual and learning team assignments, as well as plagiarize their writing assignments. The University of Phoenix deletes all of its online classroom correspondence so that this information cannot be investigated by the United States Department of Education.
  15. No information about faculty. You cannot call up a faculty member and inquire about the program of study you're interested in, what students really learn, and what companies former students are currently working for. Their faculty hold college degrees, if not from the diploma mill University of Phoenix, then from other diploma mills.
  16. No information about its graduates. Only 2% of students complete their programs of study. Eventually, this statistic adds to the student loan default rate because graduates cannot get hired in their field of study with their University of Phoenix degrees.

Call 866-766-0766 today and ask an enrollment counselor what companies in the past have hired its graduates, and they won't give you a name of one company. So, why attend if you cannot get hired with the poor quality of education offered by the University of Phoenix?

Basically, they'll do anything to get your foot in the door. I've heard scandals that they have enrolled students who don't hold valid high school diplomas or a G.E.D., and that is a serious offense because in order to qualify for financial aid such as Pell grants or subsidized Stafford loans, you need a valid high school diploma or G.E.D.

Lastly, the University of Phoenix has lost several legal battles and paid one settlement of more than $250 million dollars for defrauding investors. The University of Phoenix lost another legal battle to former employees who claimed they were discriminated against because they were not affiliated with the Mormon religion. The University of Phoenix ended up paying 9 million dollars to those former employees. Google "University of Phoenix lawsuit legal battle," and you'll find more cases.

We need to stop this online college scam now! We need to bring down this $2 billion company now!

This article is accurate and true to the best of the author’s knowledge. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters.

© 2009 ssaffery


Rhonda Davis on August 08, 2019:

I and many of my classmates were scammed back in 1998. When we signed up for the program, they told us the entire cost for a 2 year BSN would be $10,000 and change. Come to find out, it was actually only for the first year, and had to pay an additional $10,000 for the second year.

Jennifer R Wright on November 15, 2018:

They stole my money and keep harassing me to pay them back. I need to know what I can do to get help to get my funds reimbursed for the government so that way if I need to take out a student loan again I can these people are rip off ticket for me on my prior student But only when I have a semester and they kept a whole years worth of money

Cleara on October 03, 2018:

Had one of the students use my paper for their grade, when reported it NOTHING happened. While this student gets "free" (paid by taxpayers) college, I struggle with my life. So not right. This place talks about academic honesty being so high on their list, what a joke. It needs to be shut down or at least investigated. Who knows how much tax money has been lost to these people living high on the hog, while the students cheat. You wonder why no one wants graduates from UOP, that is your answer in a nutshell.

Rlmc on September 02, 2018:

I graduated from uop in 2010 with a masters in management and a bachelors in communication. I went to on line classes for 3 years. Each time a class was over uop said ‘sign here’ and I did. Both of my degree plans were interesting, good instructors and good curriculum. I use what I learned every day. However after signing form after form my job is good though I’m paying $130 a month to pay back $90,000 with $30000 of that in interest. Even paying back on the 10-year plan I wonder if any of that will be written off at that point. Totally screwed up my credit. Great information but not what I was promised.

A Walker on July 26, 2018:

I completed my MIS degree in 2010, it has not helped me get a job, I believe it has actually hindered me! I've been taking it off of my resume when applying for jobs. The problem is I have over 100k in student loans and now I'm over 50! This is a complete scam. Of course I was told by my advisor it would help advance my career significantly. That did not happen.

John Jose on July 17, 2018:

I completed 30 credit hours, had to stop, I stated to the counselors that I would have to take a break and would not be applying for any more student loans and was forced to stay on and complete a class by paying out of pocket. They made it seem as if my life would be over if I did not do as they said. Now I know they used scare tactics in a very intimidating way. I was vulnerable at that point and agreed to pay out of pocket for that last class that I had not successfully completed. I ended up doing poorly in that class because I had to get a 2nd full time job and as I had mentioned, I would not be able to keep going to UoP online college. After I stopped attending, I noticed all the allegations against the UoP and other online colleges and trade schools and how people with degrees from this facilities have trouble getting employed in the field they studied for. While enrolled, I did noticed the instructors were hit or miss, some were good and others were trash. I passed an english/Writing class A and during the class B which was most of the same curriculum, I had a very hard time passing it. I kept asking the instructor questions and would get very generic answers. Seemed as if the instructor was not interested in talking to me at all. I should have completed the HVAC course I was debating of taking instead of starting the course at UoP. Lol

BigBob on May 11, 2018:

I went to UoP online for a semester or so and after unenrolling from the so called school found out when i applied for financial aid at a community college UoP had continued enrolling me in classes and charging my pell grant, while they made this right and refunded it after i bitched it still serves as an example of their fraud. My suggestion is NEVER GO TO ANY ONLINE SCHOOL they are all scams ITT, UoP, WGU etc.

Kelly on February 22, 2018:

I see there is an Active Federal Case Filed in Wisconsin Eastern District Court Against University of Phoenix. They Scammed me, We all should follow this case closely!!!! I am going to email my Story and Complaint to the Judge Listed.

JamesSoukup on February 11, 2018:

I totally agree with everyone here that has been scammed by University of Phoenix including me

misty on February 06, 2018:

I got my G.E.D in 2009 and with in a week uop called me saying I could go to college through them and it wouldn't cost me anything. I enrolled and finished my first degree at axia. My classes started out at $800 every 8 weeks and with in 3 years had raised to $2,500 a class every 5 weeks. Then asked to continue my accounting degree at uop for another two years.. The classes were all engish classes I was learning nothing about accounting and with 5 classes left I failed a class that had already been paid for with student loans. The Financial advisor that I was assigned to return the money back to the loan company and told me that I had to pay out of pocket or drop out of school I could not afford to pay out of pocket so I ended up dropping out of school and then found out after I dropped out of school that they had signed me up for small business ownership classes instead of doing accounting so I was taking the wrong classes the whole time. They told me to pay the $2,500 class payment then they would get me back into school for another 2 years to take the right classes but I still had to pay for all the wrong classes that I had already finished. There is no teachers that help the students in the classes and group assignments where horrible because of the group shut you out and you tried to do the assignments by your self you were given a 0 for the class. I am now in debt $65,000 for classes I will never use in my life I can't get a job anywhere because no one wants the colleges degree. This school should have never been opened.

Stone C on January 11, 2018:

I graduated from UOP in 2006. I have a career now that doesn't pertain to my UOP MBA. I don't put UOP on my resume, and I didn't get my current job because I attended UOP or have an MBA. Previous employers told me that UOP isn't accredited and that it is a waste of time and money. I agree! These student loans are ridiculous, especially since I'm not even using anything I learned from this "University". Credit is shady at best because of UOP. I didn't even want to use loans, but was pressured into it, just as many of you were. What a sad joke. We shouldn't have to pay back something we are not using or cannot use. UOP has been through so many fraud suits, it's not even funny. If UOP cheated the government, why wouldn't they cheat us? If anyone knows of a class action, count me in!!

Rose on December 01, 2017:

I was sucked in By uop They told me that I would qualify for grants An not have to pay anything. As time went on I started noticing people say that the school isn’t accredited. At the end of my associate they wanted 28,000 I can’t even use it. Plus they lied to me. If anyone knows how I can get rid of these loans please help.

Tom M on November 30, 2017:

I too was scammed into this so-called education! I also did not have the required high school deploma or G.E.D witch I later learned was illegal.

After doing a great deal of research, due to the fact that I could not get a job anywhere, in information technology, the field of my study, the loans have gone in default and is currently over $70,000.

This whole scam has ruined my credit and tore my marriage, my family, and my life apart!

Please sign me up for a class action lawsuit.

leesaps on November 24, 2017:

Does anyone know how we all can get a class action suit against UOP? Is there class action lawyers that are paid on contingency? Help.I now owe $34,000 and it's stuck on my credit and I can't get a loan cause it messed with income debt ratio. UOP is a Bad


Ronald Martinez on November 09, 2017:

TRANSCRIPTS FOR RANSOM. This is what I calle it. I am, too, another victim of this UoP fraud. They will not release my transcripts to an employer due to an outstanding $1950. UoP discontinued my major and forced me to get into another major, and by doing so, two of my courses already taken were dropped and had to take new ones. So, I ended up with a debt due to this. I feel helpless talking to them regarding my transcripts. Thugs.

Stephanie Fisher on October 18, 2017:

I have attended as well as my mom . They have literally screwed us with held our transcripts and wont hand out them until we pay pver $3500 for a remaining balance we never were informed about and should not have had. They are fraudulent indeed. How can we sue them or at least get them off our backs ( they blow our phones up everyday ; very annoying) . And how to get the money in student loans ( we never agreed to) removed... the collection agency has called us and want payments on something we knew nothing about till recently. Plus they are hitting our credit badly badly!!! Help ... please !!

Keith on September 22, 2017:

Im trying to find out how to sue them this is a huge scam and none of their degrees are valid they lied about being accredited and their charging the same tuition for these bs classes like their a real accredited college. I was lied to and told all this stuff that wasn't true its fraud!!Ive reported them with every entity known and i cannot get any answers on how to sue them for Fraud. Any help would be appreciated. on August 14, 2017:

Has to be without a doubt the worst school online. 10,000 flies can't be wrong! I taught there for almost 10 years but recently the school has just begun to implode upon itself. You do not want transcripts or a diploma from a school that was sued out of business. Terrible school to work for and even worst to attend.

Chuck on June 05, 2017:

I just finished my last class for the University and I can say that my experience is completely different from what everyone seems to be explaining. I have not only used the knowledge I have gained in the Bachelors of Science in Information Technology in my current job but it has also helped me gain a lot of ground with the senior analysts. I have created websites, configured virtual networking environments, wrote programs, and configured servers through their virtual labs. I have landed a pretty good job due to my progress through the program and am looking at a pay raise when I am finished with my degree. The only time I was misled was when I was told I could get Microsoft Office for free since I was a student. Not sure why everyone is pissed, I found the courses to be challenging and full of knowledge. I will say that some classes do have facilitators but most of them had instructors who were very responsive with questions and feedback.

Melissa on May 24, 2017:

Worst decision I ever made was signing up with them. Two years waisted and dealing with their websites crashing that are mandatory to watch and test from. Videos froze and not short ones like hours long videos and when they froze.. you had to start over.. which made my final assignment minutes late and bcz of that I was removed from uop and charged $18,000+ now I don't get my tax check, which helps me pull through from year to year. Thank you UOP for absolutely nothing! Never recommend this school to anyone.

Pin on May 17, 2017:

I've noticed that numerous people complained about not getting jobs with their Uopx degrees. I'm curious about that because the people I know were about to find jobs with their Uopx. Maybe it's your area, or maybe it's the people in the comments that toss the degrees in the garbage when they see UOPX on the application. I know a person that took three years to find a job with her Compass careers degree, and a coworker that took 7 years to get a job with her Southeastern University degree.

Allison Mancuso on May 09, 2017:

Said I had a loan. I didn't credit ruined.I am a single mom, I got sick at the the end of school had to take a break, I had cancer, and they scammed me, disgusting.

SMS on March 07, 2017:

(2010 degree graduate) I was mislead from the very beginning by the enrollment counselor regarding loans. I did not want any loans but was instructed signing up for them was part of the enrollment application. I kept telling her I didn't want any loans because I could not afford them later. She told me I had nothing to worry about and would even have extra money for books. After a week or so later, I started receiving loan documents stating my loan amounts. WTF! I tried to call and speak with the counselor and always got her voice mail with no returned call. Suddenly, she was no longer employed with UOP. I called and spoke with someone regarding the loans and was called a liar. The women told me I only had two options: 1.)I could take the loan money and spend it however I wanted or 2) I could use it for school but I COULD NOT return or revoke the loans!! What a joke!

AssdownFaceUP on January 21, 2017:

I did the prior learning portfolio and it cost me $500 in CASH to get the credits! I got huge disbursements every 12-16 weeks it was great for my addiction. My financial adviser was a joke, way to many people calling me giving conflicting information that caused some irreparable harm. I was even extorted once delaying my graduation date. Academic integrity is not a baseline standard across the board lacking in unified conformity amongst faculty making those instructors upholding it complete tools.

Rebecca Moses on January 10, 2017:

Will there be a class action lawsuit againts this diploma mill college? I want to be notified if that comes up. I figured since this college had actual campuses that it was legitimite. I stopped attending when told by several employers that my degree would not be taken seriously. I got out before I finished and got myself way in debt. But still almost $14,000 in debt in student loans. I had no idea, and feel like I completely wasted my time and didn't learn a darn thing.

KR2009 UNFORTUNATE MBA on December 08, 2016:

I see that some of you say it is best not to put UOP on your resume did anyone get a job after doing this. I am in so much debt that it equals my house pay off note.

Patience on December 04, 2016:

I have been attending this school for a year now and feel as though I have learned absolutely nothing in the field of study that I am going for. The classes that I have taken are all a spin off of the others resulting in complete nonsense. I have taken one or two ethics classes, a ethics law class, three different management communication type classes all of it being the same material.I am very unsatisfied with the material that I am learning and am thinking about changing schools but am upset that I have wasted a year of my life on this nonsense.

amy on November 28, 2016:

Has a lawsuit been filed for misrepresentation?

Willie on October 26, 2016:

I attended the university of phoenix in 2009 as a Doctoral Student. I did not receive need help from my mentor. The only input she gave was to stay focussed. Each time I sent her my proposal for review she stated that it was good. Reviewers sent the proposal back to me for changes. Each time I made the suggested changes a different reviewer would request more changes. This has gone on for two years. I requested a different mentor and my academic advisor would tell me to keep the one I had for fear of not obtaining a new mentor. After six years of hard work the money ran out and now I owe upwards of 127.000 dollars. My salary will not allow me to make monthly payments of 1300 dollars. I am in deferment status and fear that I may become homeless. My suggestion to others is to not attend this school. They only want to get as much money from you as possible.

Picasso11 on October 12, 2016:

Unfortunately, I know someone whom actually paid for a Masters Degree in Web Design from this scam fest of a facility - And NEVER constructed a website in 3 years of schooling - I'm not calling it a "college"....Because it isn't!!!!!!!!!!

reneevh on July 30, 2015:

I'd like to sigh up for the law suit.09 graduate.

reneevh on July 30, 2015:

Can we get our student loans forgiven if we can't find a job and didn't learn anything, because of the fast pace. University of Phoenix let you graduate, whether you learn or not, they just wanted the money. Classaction please..

Carie on June 27, 2014:

I too have been totally ripped off and misled by this "school". Because of this I am now $116,000 in debt, no job and because I am about maxed out I can't go back to a real university who actually places you in decent well paid jobs because I am ineligible for any federal aid and because of no job certainly cannot pay for it out of pocket. I believe there does need to be a class action lawsuit to shut this lowlife lying scumbag fake university down. I had a 3.9 GPA plus a 1250 SAT score in high school, I didn't need to attend this school. All I needed was guidance from counselors and parents of which I didn't receive. Here I am almost 40 with no job and a massive debt I can never possibly re-pay. I want my money refunded to the government so I can take another course of study at a real school who will actually help me find employment!!! UOP needs to be shut down and all loans from them forgiven so those of us who had the misfortune of attending can better ourselves.

Jeff on April 19, 2014:

Feel free to sign me up to the lawsuit. Phoenix is an industry leader in greed and all they want is to crush your dreams, not help you in rising like a phoenix. No one will ever hire you based on your phoenix degree. No one...

venita humphrey on March 07, 2014:

I too have been ripped off by uop. I graduated in 2009 still not job and a bunch of loans to pay off. I've called and called and heard nothing back from them. If you are thinking about this school. PLEASE think again.

Cory on February 24, 2014:

University of Phoenix scam. Tell Congress to forgive UOP student loan debt and shut this school down by signing my petition below. Please share with anyone that will listen.

shaundonohue on February 20, 2014:

I too would love to be a part of this law suite. UOP steals money, their commercials lie. no job assistance. on February 02, 2014:

A BIG SCAM. Do not attend. Totally worthless.

dawn on January 28, 2014:

I am interested in the suit!

lacy bybee on December 31, 2013:

Hello. When I graduated. High school in 2009...I attended university online of phoenix. ..for my associates degree in Graphic design. When I took my first class....I was told my financial aid would cover not everything. So I then had to inquire and get my dad to cosign a $4000 student loan so I could FINISH it...they mentioned that every class would be an additional 4000 or so. I would love to be part of this lawsuit. I got out of this school at two months. Please get a hold of me at 714-318-3507 or

Thank you.

ucdsteve on December 30, 2013:

I found no respect in the business world with an MBA from UoP. Before you earn it you will be required to do more work and pay more in tuition then at other universities for a degree that for me has been worthless. The reasons are many. The caliber of the student body extremely low because of open enrollment anyone can attend UoP, and as you will see, most of them could not get accepted anywhere else, so you will be forced to carry those students through the program in the Learning Team environment. UoP does not employee professors or licensed teachers only facilitators who do no teaching only facilitate the class according to a predetermined curriculum. Everything you learn, you will learn on your own, and those who not want to learn anything and just want a degree, they can get that here, which is why I have found their degrees are not respected in the business community. That has been my experience.

ALien on August 27, 2013:

Some more fake universities online;


Olivier Eaton from Detroit, MI on April 23, 2013:

I am so interested in the class action lawsuit:

Olivier Eaton

971 Continental

Detroit, MI 48215

Olivier Eaton from Detroit, MI on April 23, 2013:


I am so interested in being involved in this class action suit. I was taken advantage of as a student. I enrolled in the campus in Southfield MI. My first class, was a portfolio class. I had to pay $150.00 out of my pocket for this class. Came to class everyday, passed the class barely. Because of the restraints they put on this class. I worked hard in this class and the instructors were nasty to the students. One of the teachers included: ( I will find out her name). Her attitude were nasty and unprofessional. I made it to the next class. I was working on my assignment in the computer lab. I pick-up a virus from the computer lab at the school. I informed Dr. Lumumba of this problem. He gave (4) days to do this paper. I turned the paper in (3) days, never received any points for my paper. I received a D from the class. I had to retake the class and wait till Winter Semester to re-take the class. I passed the class from an excellent professor named: D. Napier

She made feel like a student and I got my money's worth. She wanted to know about me as a student. That made want to continue on. By the way I passed her class with a high (B). Now I want to go to another school. I received a refund check paid for my supplies & the retake of the class. I called FASA and asked a question concerning this situation. I was told that I must pay that monies back towards my student loans. U of Phoenix is trying to get almost $6,000 out of me to pay them and I must pay $6,000 towards my National Direct Loan. That sounds like a serious scam to me. My transcripts are blocked because I wanted to attend another reputable University. This bill collector called Capstone Collections has been blowing up my phone, calling my neighbors houses on the block. I need help!!!!!!

Please include me in this lawsuit:

Olivier Eaton

971 Continental

Detroit, MI 48215

Steven Fowler on April 05, 2013:

Well I just recently got away from the University of Phoenix. I paid what I owed and got out. My discrepancy was with the whole use of the anti plagiarism software. No matter what I wrote in my own words, I was constantly being accused of plagiarism and failed after having completed 6 classes already with no issues. I tried to appeal, but that was no good, so I found an online school that doesn't use that kind of software, when I spoke to my adviser, she tried to make me feel guilty for leaving the school.......I told her to get bent and dropped out and am now attending a local community college for half the price and better education. So I encourage you to GET OUT WHILE YOU CAN. University of Phoenix was a big waste of time and money.

Allie on April 03, 2013:

I am an unfortunate graduate of University of Phoenix and have been trying to get certified as a teacher in my home state. I was told by my department of edcation case worker that the program I took was a "generic" program. The adviser at the school I went to for my B.S. who assisted me with some of my struggles said that no schools in my state consider the University of Phoenix as a quality school. As well I was told that to get certified I would have to continue my education completing a Post Baccalaureate to complete my certification in my home state. I paid thousands of dollars for a worthless degree and now my son may have to move from the one home he has ever known.

Although I is nice to vent here, it is not enough. I contacted my local newspaper and the gentleman I spoke with said he would investigate it further for me. If we ALL contact or local newspapers and news stations if noting else we can get the information out there so that this doesn't have to continue t reek financial havic on any more people. STAND UP AND BE COUNTED!!!!!

jazz on March 31, 2013:


Smallville on March 11, 2013:

I do not Know if any of you have seen or remember those"I am a Phoenix "commercials well I called Phoenix to see if they could name any company that hired any UoP graduates the man on the phone said "no" which leads me to believe those were just actors, and they claim to have "teamed up"with big companies "all I can say they are not granting these companies full disclosure concerning how they conduct business.

I also would like add if any counsellor's are reading these complain ts to join in with a lawsuit against this diploma mill.

I also would like to join any and all lawsuits against this so called school. my # 917-769- 1747

Rochelle Culbreath on February 27, 2013:

I am in how do I join the lawsuit?

leesaps on February 14, 2013:

My fellow x or current students: We have all been pushed or scammed at UOP AXIA or UOP so why do we not all work together to get something done besides talking?

I don't know who has to start a class action law suit. Do individuals find a class action attorney to start it for us? I've asked lawyers; they either say they don't handle it or don't respond to my questions.

Surely someone can help us fight back. All I want is this off my credit, which, I did not know about it until I tried to refinance my house and I was shocked with over 20 thousand in debt to UOP. I also want the money paid back by UOP to the lender (Wells Fargo & the government) and my credit back to good standing as before the student loan thing.

People have asked how this happened. Axia told me I had to fill out papers for the loan but I was poverty level and had a dependent and my grants would cover the cost. The school then pressured and pressured and harassed me to get a BS degree . The school even enrolled me and charged me for being late but after severe protest they took that charge off. I threatened them to take it to court; they caved in and took me off enrollment to the class. They told me."There is no need for that, we'll remove you from class enrollment". You never even have the same assistant for long.

Let us all stick together to fight them for what is right. I will try again and all who have written in about being scammed contact your Attorney General of your state first. Us can do more than I.


student on February 11, 2013:

I am not a college student at the university of phoenix. I am a high school student. But after high school I was planning to go to the university of phoenix. Now that I stumbled across this page. I now believe that you guys are right. Thinks for the info. You guys probably saved me a world of trouble in the future.

Tonia Cook on January 29, 2013:

Exactly! It's comparable to the mortgage scandal. The pressure to sign you up into something you do not want to go into so that they can profit is blatant. I originally wanted to get an associates degree in hotel/hospitality and since they only offered that online, I was pushed into going for a bachelors on campus. I'm not sure how it's done now since they received a lot of flack some years back, but it was just as so many described for me. I was doing other students work because of the team aspect and most were way below my level and that is pretty bad!!! But they received A's and even in individual work. I reevaluated and took a break, but ended up not going back. I figured I was in 2 years and deep, but if I went another 2 years; it would be worse and didn't seem worth it to me. I wasn't learning anything and now stuck in this for the rest of my life because I cannot afford to pay back and the interest keeps piling up. The collection calls try to threaten and are more aggressive than any other. I do accept responsibility, but at the same time I do not think it's right in this economy where people are trying to better themselves; but unfortunately fall easy prey to this scam.

Franny on January 24, 2013:

Omg!! I got totally screwed over i was online looking to get a creative writing degree i am dyslexic and i wanted to work on my spelling i was 19 and well ignorant a man called me and was all flirty flirt pants even asked me for a picture and flirted up a storm told me i was approved for financial aid and enrolled me in an intro to online learning and a creative writing class i was so excited the first person in my family to go to college but anyway 2 days before my final i got a phone call from my financial adviser saying they made a mistake and i no longer had financial aid and if i continued to attend class id be charged 1,500 a class so i dropped out 3 months later i got calls saying i owe the school 2,000 dollars and that itd be turned over to collections if i didn't pay up my the guy who signed me up and my financial adviser disappeared and now they are on my credit report for 3000 dollars worse choice i ever made and i felt so stupid letting a sweet talking man fool me

MadDw2013 on January 24, 2013:

jemdoll137 on January 11, 2013:

I attended UOP in Westborough MA on campus. I did not take one online course hoping it would be a different experience from what I read online. I was wrong. I did the Masters in Business Administration program and received my Masters in September. I was laid off a month later and have been unemployed since. When I was unemployed the last time I had at least three interviews a week. I have not received one interview yet. I agree with everything people are saying. I took my bachelors at Framingham State University in Psychology and loved it. UOP is a joke. You did not learn anything in class. All you did was talk about your work experience and how it can relate to the readings. The exams were a joke and half the information was not in the readings. I took notes on all the readings and had over 100 pages of notes and could not find half the crap on the exams. I have also been told by several people who work HR departments that they would not hire a UOP. Waste of money, waste of time. If there is any lawsuits going on please contact me.

Ruth Ann Williams on November 25, 2012:

I am going through the same thing! If there's a class action suit, I want in! or!

ccb on November 06, 2012:

My wife and I have also been mislead by UoP. Please contact me with information about a class action suit.

Britt on October 19, 2012:

I feel completely scammed by the University of Phoenix, and upon feeling scammed I feel like the amount of money they want from me is outragious. I completed a year...possibly slightly under, I withdrew after having my child. They called me and asked for money or else it would go to collections. I paid $2,500 from a grant, and they said that's all I owe, and I paid it and was done. Now their linked financial institution Nelnet keeps calling me telling me I owe $7,000 something dollars, and I utterly feel like that amount should never be fulfilled. Because my education sure did not get fulfilled. I might compromise with them, but I am not going to pay that much money for a scam. Anyone know what I can do? Do I have options?

Christie on September 20, 2012:

Me and my husband are being screwed by UOP, The financial aid department is a pure joke! And yes I have seen it with my own eyes, classmates plagiarizing and nothing is being done! Me and my husband have been attending UOP for almost 2 years for IT programming, and he is just now attending classes dealing with computers, the first year and a half has been a complete waist. I'm in for the suit!

Tiffanie on August 20, 2012:

UoP is a joke! Plagiarism is all over the place and the "facilitators" lack any concern for the education of the students. The financial aide department has screwed me over big time. Lawsuit?....I'm in:

melissacus on August 20, 2012:

I could write a huge paragraph explaining my reasoning for being here, but I have a feeling that everyone here reading this, already knows and can sympathize. I was duped by University of Phoenix and completely mislead by their representatives. That's all they were, they aren't adviser's or teacher's. They're people looking for easy money, and they're incompetent; knowing very little information on how to help their students. We definitely need to file some sort of dispute and form a class action suit. Please contact me at and I'll do everything I can to take them down and help all of us with the debt we owe for nothing. I definitely should have used more of my common sense before making the decision to put my faith in them. They feed off of people who have very little time, money, or options and that's bullshit. Let's fight em.

Steph on August 16, 2012:

I wish I read these reviews and comments before I applied to the UoP such as waste of money I guess I need to drop out and pray that the credit I have now will transfer but thank goodness my debt is low because of you guys. I am totally all in for the class action suit, someone please contact me with the details @

UOP faculty on August 16, 2012:

To Alicia- why should we ease up on calling the students stupid? Most of them are! There may be exceptions, but I don't find many of my Phoenix students to be very bright. I could show you papers that you would find astounding in their grammar and content. I honestly think that many UOP students would drown if they looked skyward during a rain shower.

Angry UOP Student on August 16, 2012:

I enrolled at U.O.P. to complete my California Teaching Credential and my Master's in Secondary Education. I completed ALL courses for both programs, except that I decided to not do the the "student teaching" for my credential program since teachers were getting "pink slipped". I did not want to enter the profession of teaching in its state of instability. I do know that I did not complete my credential and I was okay with that since I decided to not teach after all. So, when I called U.O.P for my certificate for my Master's they said I did not complete my master's because I did not do the student teaching. U.O.P. and its staff never disclosed this to me. Completing my master's courses was not dependent on completing my credential program. I am angry that they are making all my hard work and monetary sacrifices be for nothing. I got loans for over $25,000 to pay for about two years at U.O.P. and I have been paying them ever since I thought I was a "Graduate" of U.O.P., but according to U.O.P. I did not earn my Master's so, to them, I am not a graduate.

I have asked them to send me copies of their "policy" that I signed upon my enrollment stating that I had to complete all portions of my credential in order to earn my master's. So I am waiting to see what they will create. Since my request, the staff member emailed me saying that now I have the option to complete two additional courses in order to get my master's degree. So now, if I chose do take this new route, I would have to pay for two more courses which were never part of the master's program coursework just so that they can give me the degree I already earned!

Do you have any suggestions or advice? I would appreciate anything.

placidwater on August 15, 2012:

I get something substantive out of UofP. I write this because I take classes for people in exchange for money. I don't feel this is a moral conflict because without me, they would have no degree and lots of debt, and at least with their "degree" they can maybe get a low-level civil service job or a management job (in retail). However, make no mistake, this "university" is only interested in advancing their bottom line. Their "facilitators" (professors who do nothing and know nothing) are graduates of their school, and as such are functionally illiterate. I am going to make a blog when all is said and done of my gems, screen captures of their most egregious idiocy for all the world to laugh at. At least if you go to a brick and mortar school employers know your butt was in the seat and you earned your grades. Community colleges have hybrid learning and evening classes, please check them out before dialing up the UoP.

Phillip Robertson on August 06, 2012:

I am interested in a class action suit as story has already been told by a few of you here, let's suffice to say I attained my AA in Info Tech and left during the start of the Bachelor's program due to a huge, growing debt and inability to even be taken seriously when looking for work. Please contact me with any info regarding a suit. One thing worth mentioning as well, as I have since learned it was illegal for the advisors to do this...I originally expressed interest in music production, and was misled into thinking the IT program would provide this. It was not until much further down the line I realized I had been deceived.

sarahmanley on August 02, 2012:

I can't believe how many of us got screwed. If there's a class action suite, let me know:

I went there for the associate's program for human services management and think the degree is bullcrap. I'm in the last block of "classes" and can't even get my worthless diploma cuz the financial aid got messed up and I have to pay them $1700 to get my diploma, so I guess that was a waste of time.

People need to do their research, this place is a diploma mill and we are all victims.

rafaelespericueta on July 30, 2012:

I taught for UoP online for a couple of years, a decade ago. The class was called "College Algebra", but at California community colleges (where I've taught for a quarter of a century) the material is simply the second half of what we call "Elementary Algebra". This is highly misleading, and students never had to take a real exam (just open-book, open friend). They emphasize group work at UoP, which in math means the one who knows the math does the work while the others just go along for the ride. Nobody fails. They also pay their instructors about half of what one student pays to take the class; poorly paid instructors won't be very motivated. A diploma mill, that's about right. UoP is in it for the money, and the student gets a "piece of paper". Sad but true. Interesting by way of contrast are the new wave of free online courses taught by professors famous in their fields from such institutions as Stanford, UC Berkeley, MIT, Caltech, Princeton, Harvard, and many others. Udacity and Coursera are two companies that offer these top-quality courses for free to everyone. I would hire a student who had taken lots of these free courses over a UoP graduate any day!

Alicia on July 30, 2012:

I am a Pre- kindergarten teacher. I did a fair amount of research before enrolling into the University of Phoenix. The convenience was the major selling point for me. I work full time and would not have been able to attend classes at the local university. Many people in early education are often working and putting themselves through school. I am a great teacher working with a state certification and AA for early education. I, very much like an idiot, ignored the warning signs and decided to have faith in the Phoenix. I decided a BA in education would look great along with my little Community College AA and certification. I was misled like you all.

This program is a cake walk compared to the gut busting curriculum I endured at my little CC. I have only had 4 instructors from UoP comment on and critique my work. When I ask for advice, I received a lot of avoidance and single sentance replies. It is a cold environment that runs like clockwork. I have almost completed my stint here. I will be thousands in debt for it. If I ever decide to go for an elementary teaching job, I will have to convince them that I am not an idiot, but a professional who is willing to quickly learn what her deadbeat university failed to teach her. I am hoping desperately that my moxie and tenacity will help me get a decent job in the future so that I can begin paying off a bit of this debt.

The sad part is that there are many intelligent well meaning people who are being duped by UoP, myself included. Many of my classmates are amazing students and people.

I would also like to see some of you should ease up on calling all UoP students stupid. Your frustrations with the system should not be directed at those who honestly aimed to give themselves a fighting chance. As a person who teaches small children, I am reminded daily of the power of words. While reading this thread, you almost had me convinced that I was stupid and incapable of typing a grammatically correct sentence. Way to go, you guys.

It is not polite. Isn't it bad enough that we are all thousands in debt. My first big decision about debt(I don't own a car ,home, or two year cell phone plan or credit card) and it was completely wasted. Let that be enough.

leesaps on July 28, 2012:

If someone will tell us what lawyer will help I think we all could sign on. I don't even care if I get money I only want the lenders UOP used, to get their money back and my credit restored. I thought all along it was grants they were using..all of us were.......mislead. Yes, this sentence isn't perfect but doesn't mean we are "retards" as stated by one teacher on this HUB (bad choice of words teacher). The classes were hard, the work hard, I worked very hard but it is a misleading scam of a school that makes you think poverty level students are getting all kinds of grants to be able to get a degree. I could have gone to my community college but was so pressured on business administration degree, which, I did not want; I caved in. Someone please find out what we do. I have tried but am not looking in the wrong places.

Drea on July 25, 2012:

We need a class action suit.. I am a current student and they are holding my pell grant hostage.. I am ready to quit maybe I should seeing as my diploma wont mean anything anyway..

count me in

withdrawn student on July 24, 2012:

I just withdrawn for this school before my debt got out of control. I did get an associates in healthcare administration/medical records. Guess what I cannot get hired in the medical records department at all. I went through the motions of getting a mentor of course never heard anything but got phone calls on how they would look into this. I finally had enough and withdrew today after one week in my class, the financial advisor was not in the his office but as soon as I withdrew he was on the phone calling me with an attitude on why I was leaving, I'm tired of discussion questions, Learning Teams, and all we do is type papers and I'm so tired of it. After a week of class I left and was told that I know owe them and this was said with an attitude "you owe us 446.00 for the week you were in class or I will turn the bill into collections". I had a few choice words advised my new school who is not for profit and online about it and how I may not get my transcript in time for the new classes and she could not believe what I was telling her she then went on to tell me there is a lady who works there and left phoenix for their shady acts and will do what she can to help me. The grammar when answering discussion questions are unbelievable and I have had ENOUGH let alone the debt yeah I got sucker in but I woke up. I hope those who are praising phoenix online get what they need out to this scam but I think they will have to find out the hard way.

Raquel on July 15, 2012:

I have only taken two classes and all I have to say is this school is a joke and I fell for it too. My gut was telling me something was wrong and I decided to do more research. I am glad I decided to do research and not work on my paper. The learning teams are a joke and the instructors are even worse. I sent in a late assignment with bad grammer, no spell check, and it was awful. I got a 90 are you kidding me. I was killing myself for two weeks and called my advisor to tell him I can't do this anymore. He told me I had to finish this class so I won't have to pay any out of pocket cost. My advisor told me to send in my assignment late, and don't worry about the rest. I am so glad this is the last week so I can get myself signed into a real university. The fact that my advisor said to me just send in the assignment late and basically half ass all my work really says alot about this school. It's a shame what they are doing and they are taking advantage of people.

gsh716 on July 12, 2012:

Please email me that law suit too ( I also got my BS from UoP and currently in the Masters program and after learning about all of this I am looking to pay UGA a visit tomorrow.

Dusty on June 22, 2012:

26k in loans and feel like I was ripped off, im all in for class action, please email info for suit

JesusLopez on June 06, 2012:

Thankyou so much everyone Ive been on the phone with this asshole for the past hour about U of P enrollment ...What a bunch of Bullshit this guys feeding me he supposed to be calling me back in an hour to walk me through the aplication ...Thank God I did my reserch when he calls back im gonna give Steve a piece of my mind ...wish you guys the best on that lawsuit ...DRAIN THEM OUT OF BUSSINESS

Sara on May 29, 2012:

I teach at a community college and HIGHLY recommend it over this crappy online outfit that should be put out of business. For a fraction of the money you can at least get your associates degree with dedicated and caring faculty, with considerations for working students. Nighttime and weekend course options are plenty. And transferable credits for legitimate 4 year programs. Average cost is about $30 per credit hour or less, so do the math.

Roberto on May 23, 2012:

My Masters degree in Psychology (2009) at the UoP is useless and my debt is $ 40,500. I do not even qualified for a Case Manager for a non profit organization...i want to hang myself, I learn how to hate myself, I know how a stupid person looks like: ME.

Instructor on May 06, 2012:

Take a look at some of the posts from UoP students and see for yourself how stupid they are. Take Missy for example.....using "there" instead of "their",,,,run-on, grammatically incorrect sentences...etc. This is the typical UoP student. It isn't just grammar....they can't understand basic logic and have virtually no intelligence about the world.'s not just the students. Many of the instructors are just as stupid and the administrators are enablers. Everything about this school is horrible.

kettycalm728 on April 02, 2012:

We should all get together. So our voice can be HEARD!!!

missD on March 22, 2012:

I just graduated from U of P with my associates in early childhood education with no problems except for going through academic advisors and financial aide advisors like they were candy. I opted to enroll in there bachelors program and after attending 4 days of the bachelors program and becoming ill and having to have surgery to fix the issues, I dropped out and officially withdrew from the university and since I have withdrawn I have had several phone calls and nasty messages from U of P telling me I need to come back and that I need to pay them 444.41 for 4 days worth of classes, when I TOLD the lady that other universities give you one week to withdraw after being in classes because that from my understanding from Federal financial aid guidelines were that they were not allowed to charge for anything because it was the "grace" period, this counselor and finance advisor personal tried to tell me that it was absurd and that they have never heard anything like that in there 17 years of working for the school. REALLY 17 YEARS and you dont know the guidelines for federal aide? They told me they would take my credit card payment and such over the phone, I hung up on them and they continue to email me, I refuse to respond to them even with their threats of " ruining my credit" and sending out a credit report to the agencies to put a mark on my credit score because I WON'T PAY what they want for dropping the course. Does anyone have any suggestions as to what to do?!?!



Another UoP Instructor on March 15, 2012:

I teach online. This school sucks. The students are worthless turds. I work full time and wouldn't hire anyone with a UoP degree. I get paid about $7/ hr. I can work in my spare time at home so I haven't quit, but I think about it every day. The crap I put up with from the students isn't worth the money. Seriously, roughly 10% of the students are mentally retarded. The rest are just bad.

Ashley on March 08, 2012:

I am currently a student at UoP and 4 classes left till graduation with an associates degree in Psychology. I have already enrolled for the bachelors degree program, but after reading these comments, I think I will withdraw. This really sucks because I am currently expecting my third child and was looking forward to staying at home with him/her and finishing my studies. I am also interested in a lawsuit if anyone is looking for more people to join in. My e-mail is Please put in the subject line lawsuit:UoP so that I can make sure it does not get spammed. Thank you very much for this much needed information!

leesaps on March 06, 2012:

Someone please tell me how to sign up a class action suit. These people (UOP AXIA) have started garnishing wages. If this is done I will lose my house. My story is the same as yours, aggressive counselors, lies about our grants really being loans, and threats to garnish wages. Help. What to do first? I am from NC. Thanks(I was in school 2008)

Stepheny on February 25, 2012:

I can't believe this crap!!! I now see that I am not the only one that got screwed!!! I attended UOP 4 years ago, I was pregnant with my first child and taking care of my disabled father whole taking these "courses" and lost my father not long after I started. I missed posting one assignment because I couldn't get service at the hospital where he was and they failed me, not even giving me a chance to do make up work!!! Therefore dropped me from the school. Devistated I tried to put my best foot forward and had my daughter shortly after. They even sent me checks in the mail for books, how can I use the money to pay for "online" books?!!! I thought that was all included?!! They told me I qualified for financial aide or pal grant is what they called it. They have now garnished my checks, taken mine and my husband's income taxes for the past 2 years and I have added it up and it comes close to $10,000 dollars. When I contacted them, first they hung up on me and after trying 3 more times the lady tells me I still owe $4,000 dollars. She stated I had gotten a government loan and not a pal grant. I have a lawyer already and we'll see how much farther they really want to take this. I was told that I would have to fly to UOP to receive my diploma and pay an additional $75.00 to get it!!! Really not happy with this "so called school!" they have now left me finically stranded due to being on maternity leave and now can not go back to work because of the situation.

Erin Ingram on February 23, 2012:

Wow! I too was scammed by them as was many others on facebook. Just started this page on fb!/groups/395216980494642/ and here's my story: All universities offer online courses and most are a lot cheaper and have much more valid credentials than U of P. I was supposed to be a social worker by now, according to the salesman who roped me into them. Toobad UOP isn't accredited by the Council on Social Work education (CSWE) or else I would be and in order to be a social worker you have to receive a degree from an CSWE acccredited institution. But they won't tell you that. Same thing for many professions such as lawyers, and many others. Go here to find out if your intended profession is one of them: Thanks UOP for putting me so deep into debt for a degree I cannot use!

Candace on February 17, 2012:

After watching some of U of P's commercials I just wanted to know if they were legit... ha! goes exactly with what I found on youtube

Many comments above said "our government should do something" - this is where you must inform yourself... Our government is NOT FOR US! They are all puppets that are against us... I urge you to inform yourself because going broke through education (and many other ways) is all by design... if you spent one day researching about who is really running this country you will figure out us 'sheeple' really need to wake up and take our country back...

Upset on February 08, 2012:

I too have been scammed and I am unable to get a final transcript to continue my education because they say I owe them money....But when I withdraw my balance was 0...This has me highly upset and I want something done about this asap!!!

Anonymous on February 01, 2012:

All I have to say at the moment is UOP is the biggest joke of a fake school I have ever had the unfortunate opportunity to experience. Thank GOD I didn't take any student loans out to attend UOP dump! When a school goes so far as to commit academic fraud, I think it is very safe to say that UOP is a dishonest, diploma mill that places profit in front of quality and ensuring high quality education to it's students. The sooner society and the government do something about shutting this money pit down, the better off we all will be! Judgement day is coming UOP, and I don't think you are going to make the grade!!! I've been to real schools and UOP is definitely not a real school in anyway, shape or form.

cjaks on January 27, 2012:

Oh my gosh! Thank you all so much! Was about to sign up and had a feeling I should do some research. Stumbled upon this page. I am so sorry for all of you and all that you have lost! Thank you for shedding light upon this scam! You just saved me thousands of dollars and tons of frustration and heartache!

PAul on January 22, 2012:

What i am really concerned with, not the education, the way they like to hold your funding as long as possible so they can gain as much interest as possible, where is the interest of mine? i have to pay that back why are they keeping it?

MPerez on January 05, 2012:

Hey, guys I wanted to say Thank-you for the information because I was very interested in enrollment of the UOP but now with your delightful comment I going to tell them I'm not ready to start online classes and that if I were going to start any classes I'll be calling you back (only for they could stop calling me). Again, Thank-You hope everyone solve the issues they have with loans.

PerkyJenna on December 15, 2011:

I too am interested in a class action lawsuit! I finished my Masters Degree in School Administration with UOP in 2009 and no one will hire me as soon as they see that I attended UOP. Now I have a HUGE student loan and have remained unemployed since I graduated. I'm very frustrated! I need some way to get this money back so I can clear my name! Please contact me -

Jessica on December 13, 2011:

I can not believe what I am reading!!! I started UOP three years ago and I had a gut feeling it was a scam and (like an idiot) I listened to my academic nazi and stayed in the program.. I have not been able to get a job at all, I actually had a person tell me that he would have been interested if he hadn't seen "University Of Phoenix" on my resume. I thought I was doing a good thing I thought I was going to be able to get an education and a good career, but I was wrong.. If anyone is wanting to band together and start a law suit I am 100% on board.. My email is ALSO I too had noticed that no one in my classes were able to construct a sentence or paper that was anything short of a 4 year olds ramble.. It was shocking I could not tell you how many times I made my husband read someone's work just to see if I was crazt or not. University of Phoenix is a scam and only benefits those that work there..

jeff on December 11, 2011:

Yeah, they got me too. Withdrew after four days, realized that UOP was garbage. Got stuck with one week of payments. No really mad at UOP though, I open the door and they came in. Now I'm kicking my own ass as I write this check. Should have done some research.

Jeff D. on December 08, 2011:

Just op-out from UOP after just 4 days. Man what a rip-off, was told I owe 400.00. That's a hundred bucks a day for nothing.

Bianca on November 30, 2011:

Reading all the above comments show that University of Phoenix is made up of scam artists, who are just out there to take people's money. This is total BULLSHIT! My heart goes out to the people who have lost their money trying to get ahead through education. I think that there is lots more to this scam that just through UOP...WHY IS THAT THE GOVERNMENT IS NOT DOING ANYTHING ABOUT THIS?????

C4b on November 25, 2011:

Seriously speaking, this is terrible. I can't believe that even the educational system has become infected with these kind of greed-loving parasites.

Jennifer on November 09, 2011:

Currently speaking with lawyer about a class action Lawsuit!!! Anyone who would like to join please send information to

I will pass this info to my Lawyer here in Ohio.

Jamie on November 08, 2011:

My daughter has completed the two year degree in Health Care Administration and now a Junior at U of P. Now they want to charge her with Academic Dishonesty for plagiarism. I was there when she wrote the paper! She did not site references correctly. But Suspension? She has a good records and not a cheat. I am not sure what is going to happen or the outcome but I wonder how they became regionally accredited? If she gets through all of this okay, I think I will recommend that she transfer to another college. She needs to complete online with her young children.

There is nothing wrong with online college/university. I am going to a Public University and work 45 hours a week. I lean much better this way. I hate to see young people or older for that fact trying to improve themselves and get stuck like this.