Geri McClymont has been working as a freelance medical interpreter since 2013 and obtained her certification through NBCMI in July 2015.
On-Site Medical Interpretation Is a Challenging Career
I find my work as an on-site freelance medical interpreter to be always interesting, at times exciting, and usually very personally gratifying.
The medical interpreter profession can also be highly stressful.
Interpreting all communication accurately between the patient and medical provider for assignments that can last for hours is taxing.
Consider additional factors such as the occasional rude receptionist, impatient doctor, emotionally stressed patient, delicate medical diagnosis, being on your feet for long periods of time, driving through treacherous weather conditions, and often circling a hospital parking garage multiple times before finally finding a parking space just in time for your appointment!
It's Also a Rewarding Career
I work as a medical interpreter because I love it.
I love the fact that I'm a bridge between the patient and the medical provider, relaying critical and even life-saving information back and forth between them. I love being an advocate for patients, speaking up for them when necessary. I love knowing that what I do makes a difference in their lives.
However, I've learned that to be at my best on the job, I must be intentional about the decisions I make each day.
7 Stress-Busting Tips for Medical Interpreters
Here's what's essential for keeping stress at bay as an on-site freelance medical interpreter.
- Allow Yourself Enough Time to Drive to Your Assignments
- Be Highly Organized
- Use Trusted Resources
- Keep Your Car in Check
- Find a Way to De-Stress
- Live a Healthy Lifestyle
- Stay Current
1. Allow Yourself Enough Time to Drive to Your Assignments
Never assume there won't be much traffic or any accidents on any given day, and at any given time of day, when you're preparing to go to assignments.
Although we generally expect rush hour and lunch time to be the busiest times on the road, accidents happen anywhere and at any time, and if we encounter one, as the signs on the highway tell us, we can “expect delays.”
Also, don't assume that if a hospital parking garage is huge, you won't have any trouble finding a free parking space, as even multi-level parking garages can fill up quickly.
Spare yourself the unnecessary stress and leave your house with plenty of time to make it on time to your next assignment. It's better to give yourself more time on the road and arrive early than to give yourself less time and risk arriving late.
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2. Be Highly Organized
As contractors, our schedules fluctuate constantly and we're often called for assignments with very short notice (as in, within the hour). Being organized is paramount.
Part of being organized is having a designated location for your resources for each day’s assignments so you know exactly where to retrieve all you need before you head out the door each morning.
I have a black bag in which I keep all my assignment essentials: timesheets, medical dictionary, notepad and pens, smart phone, and any other items I know I'll need throughout the day.
Having an efficient filing system is just as critical, particularly when you're working for multiple language agencies.
When you're organized, you're not wasting time or energy stressing about where something is; your time and energy can be funneled into your actual work.
3. Use Trusted Resources
As medical interpreters, many of us work across a wide range of specialties and, regardless of our level of education, we will inevitably come across unfamiliar medical terminology from time to time. Be prepared with resources you can rely on!
The two bilingual dictionaries I use most are the Spanish-English/English-Spanish Medical Dictionary, Fourth Edition by Glenn T. Rogers, MD (I take this one to all my assignments because of its smaller size) and the Spanish-English/English-Spanish Medical Dictionary, Fourth Edition by Onyria Herrera McElroy, PhD and Lola L. Grabb, M.A. (this one includes great images).
I also have a larger, more comprehensive medical dictionary at home which I mostly use for translation work, but also for cross-referencing terminology I come across frequently during my interpreting assignments.
To excel as an interpreter, it's essential to have trusted resources at your fingertips.
4. Keep Your Car in Check
Most freelance interpreters spend a fair amount of time on the road and travel to multiple locations each day, sometimes through treacherous road conditions.
It's imperative to make sure your vehicle is reliable. Keep your tires in check, schedule regular oil changes and stay on top of all services. If you live in snowier climates, snow tires are a wise investment.
The last thing you want when you're on your way to an assignment is for your car to break down for preventable reasons. Calling an interpreting agency or medical facility to let them know you won't make it to your assignment on time will make you come across as unreliable, which may cause you to lose clients or future assignments.
Be responsible by keeping your car in check.
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5. Find a Way to De-Stress
As medical interpreters, we often find ourselves interpreting very delicate information: a doctor telling a patient that after viewing test results, his suspicion of cancer proved correct; a mother receiving the news that her unborn child has a serious heart condition and may require surgery hours after birth.
Because we're human, we are inevitably impacted at some level by these types of situations we're called to interpret for. While we're expected to remain composed during all interpreting scenarios, it's our responsibility to find ways to de-stress afterward so that we can continue to perform our jobs as well as possible.
I sometimes find quietness at the end of a long day to be very therapeutic. Other days, a long run outdoors is just what I need. Find what relaxes you. Maybe it's yoga, meditation, or hitting the gym.
Minimizing and simplifying are additional significant ways to reduce anxiety and stress in our everyday lives.
6. Live a Healthy Lifestyle
We all know it's important, but doing it isn't always easy. Living a healthy lifestyle often requires more planning and more time.
I used to say that I didn’t have time to make a salad, exercise, or get more sleep, but I now realize that I can’t afford to not do these things.
The price we pay for not taking care of our bodies is often high. We should view taking care of ourselves as an investment that will bring great returns, including increased energy, a greater sense of well-being and confidence, improved health, and higher productivity.
Part of a healthy lifestyle is having a strong support system—people who will be there for you when you need them.
7. Stay Current
It's easy to get so caught up in our work that we neglect to stay involved with our local medical interpeters' professional organization. Yet this is arguably the best way to stay current in our profession.
We have to be intentional about connecting with our colleagues, keeping up to date on medical terminology and procedures, and attending worthwhile workshops and conferences.
Staying current in our field gives us peace of mind that we we have the tools we need to give our best to patients, medical staff, and the language agencies we work for.
This article is accurate and true to the best of the author’s knowledge. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters.
© 2015 Geri McClymont