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Is Cashback Research Legitimate, or Just Another Scam?

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Cashback Research

Cashback Research

Making Money Online

These days, as prices skyrocket and wages stay the same, more and more people are turning to paid survey sites as a source of extra income. The problem? No one knows which survey sites are reputable! Many sites will hardly pay you for your time.

It can be very hard to find a site that is user-friendly, reliable, and actually provides you with surveys to complete.

Could Cashback Research be the website that works for you? Here's my review.

Their Claim

Here's how Cashback Research describes itself:

"Take Paid Surveys Online for Cash. You won't get rich, but you will get paid! Welcome To Cashback Research, a 100% free service that provides people like you with a means to be rewarded for giving opinions in online surveys. We are not a get-rich-quick scheme or even a realistic part-time job, but we are a GREAT way to earn a little cash and have some fun to boot!"

Registration and Profile Surveys

Signing up for Cashback Research was quick and easy, overall the process took about 5mins and I earned $5.00 for doing so and $0.05c for my first log-in.

Note: You will earn $0.05c for your first log-in each day

Next, I completed the 10 Profile Surveys which would allow Cashback Research to qualify me for future surveys. The 10 Profile Survey topics included Interests, Work from home, Education, Auto, Home, Personal Finance, Travel, Shopping, Technology, and Health. Each survey consists of about 5-10 multiple choice questions, took about one minute to complete, and earned $0.25.

Tip: After completing each survey click "BEGIN" which will take you to another site outside of the Cashback Research dashboard. Wait for it to load, then just click the "X" on that window. Now refresh your dashboard and you will see your earnings increase.

Activating Access to Daily Surveys

Not only do you need to complete the profile surveys to activate the daily surveys, but you also have to sign up for at least one of the other panels (survey companies) on the right. There were about 20 to choose from so I signed up for one which took just under 30 minutes to complete the process, including completing the profile surveys with that company. This did not activate my daily surveys, even after refreshing the Cashback Research Dashboard several times.

Maybe I had to sign up for one with the word "PANEL" in it, if so that is extremely irritating. I signed up for a "Panel" and sure enough when I refreshed the dashboard my daily surveys were active.

Note: I am not sure if this has anything to do with the word "panel" in the company name or if it just took a little while for the first one to register.


  • Joining Bingo Cafe through the Cashback Research Dashboard earns you $2 and $20 free play, this has now been updated on my total earnings.
  • Signing up for Mega Casino (2 minutes to register) through Cashback Research Dashboard earns you $8 and 5 free spins.
  • If you sign up for 12 panels you earn $10, so far I have now signed up for about 6. Out of the 6, only 3 registered.

Important information: In order to get credit (check mark) for registering with a survey panel, you must be signed in to your dashboard when you click and register with the panel. Survey panels you were already registered with do not count toward the requirements for the $10 payout.

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The Good

The positive experiences I had with Cashback Research:

  • Quick and easy Registration
  • The dashboard is clearly set out and easy to navigate
  • Quick response times to emails and to trouble tickets

The Bad

Here are the issues I have encountered with Cashback Research so far:

  • Cashback Research Dashboard does not show a true reflection of how many survey panels I have actually joined, only 4 out of the 12 are marked as completed.
  • I either do not qualify for the daily surveys, or, when I did, nothing was earned for completing them.
  • Two of the Panels directed me to the registry page for panels I have already signed up for and two Panels were not available to register for (with no explanation)
  • One panel would not allow me to register due to "myself or someone else in my household already being registered" with them. No one in my house is registered with this company.
  • Received warning notices for viruses when trying to register with some Panels
  • The $8 for joining Mega Casino has not been credited to my Dashboard

The Ugly

After resetting my Cashback Research password the following occurred:

  • Earnings reduced from $9.75 to $6.05
  • The Dashboard is showing that I have not completed the profile surveys
  • Cafe Bingo is now not checked as being registered for

It looks as though my Dashboard has almost completely reset itself.

Getting Help

I emailed Cashback Research in relation to the issues I have come across and they requested I create a trouble ticket for each one.

I created tickets for the following:

  • 10 tickets one for each trouble panel
  • Cashback Research Panel resetting itself

Response to Trouble Tickets Created

I received an email response for each of the tickets I previously created.

The first says they will credit me for two of the panels, however, they ignored the rest of the ticket pointing out issues not allowing me to register with other panels. When I refresh my Dashboard only one has been checked off out of the two.

The second email is in reference to the Cashback Research Dashboard resetting itself which says, they do not know what happened to my account and that they have not heard of this happening to any other members. The email also states they would credit me for the Bingo Cafe registration however requests that I complete the profile surveys again.

I checked my dashboard and my earnings were increased to $8.05, however, there is still no resolution for the panels I have signed up for.

Can You Make Money With Cashback Research?

I would say that my experience with Cashback Research was extremely frustrating and I am writing it off as a waste of time.

The only way I could see myself reaching the $20 minimum payout is by logging in once per day to receive the $0.05c. Which would take over 200 days to reach this amount.

There Are Better Alternatives!

Personally, I find paid survey sites unreliable, extremely boring, very time-consuming, and not worth the effort.

Stop Others From Getting Scammed

Share this article and stop others from wasting their time with Cashback Research and other companies like them.

This article is accurate and true to the best of the author’s knowledge. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters.


James Deo Dawson Sr on January 20, 2018:

The only way any of you would be having any sort of trouble would be because you are not using common sense.

Any of the survey sites are completely overwhelmed and can use all the help they can get from their participants giving them heads up.

As an example whenever I join a new panel, and want to make sure that I get credit for doing so, I simply write out a support ticket requesting credit for joining the new panel. Simple.

It is VERY easy to LOOK for excuses to complain about one site or another. After all, in the end, they are just people trying to earn a living, just like you and I. We all make mistake, overlook something, get overwhelmed.

Just go to the bottom of the site, click on "Help" and send in a support ticket! Easy enough, right!?

I have Gold Medal Status. Joined 10 panels, got paid $10! And my last payment received from them what this morning:

Transaction details


Payment received from Michael Hetzer

January 20, 2018 at 10:47:38 AM ESTTransaction ID: 8MW868609T0016041

Payment Status: COMPLETED

Payment Type: Personal Payment

Gross amount

$30.00 USD

Payment details

Gross Amount$30.00 USD

PayPal Fee$0.00 USD

Net Amount$30.00 USD

Issue a refund

Paid by

Michael Hetzer

The sender of this payment is Verified

Note from Michael HetzerCashback Research: Your $30 Payout

salma qurram on July 29, 2017:

is it just me or should we sue cashback resarch

Steve on June 14, 2017:

They stopped giving me $0.05 for logging in and none of the "daily surveys" appear to work. The ones that don't just say there was an error will say they don't have a survey, often after wasting my time on introductory questions. I have $9.00 in "rewards" which I wouldn't be able to request until it reaches $30.00 and I don't think it'll ever reach that point because it's impossible to actually get rewards.

mustafa on February 24, 2017:


before 2 weeks i sent the request for 30$ which i have earned from survey's but after i login and check my account then i shocked they reverse my account as before when i have got 18$. resolve the issue.

i am dam sure this site is scam people dont register this site otherwise you will loose the time and money thanks

KATHRYN on February 01, 2017:

Mostly bad, if you ever get close to reaching the cash out amount which is now $20, you will find they have changed their rules and raised the cash out amount. You will run out of survey panels to join and then they freeze your account. RUN! A waste of time!

Tanya on August 15, 2016:

I cashed out almost 3 weeks ago and have yet to see a Paypal payment. It says within 30 days but who knows.

carieg (author) on March 15, 2016:

No problem at all.. Cashback research is not worth your time.

In my opinion field agent is the way to go!! Check out this review

I have used it myself and it is a great way to make money on the side!! on February 07, 2016:

Thank you much! Very informative indeed!

Really, all i need is $40 a day extra income to make both ends meet!

Please help me find one! Thank you!

carieg (author) on April 15, 2014:

jjcase thank you for sharing your experience with Cashback Research!!

jjcase on March 28, 2014:

Im at the point of $8.20 and now as the review stated, its very to make any more cash that rewards well. I signed up for all of the panels and was only rewarded for ten of them. Now its trouble to receive that Gold dashboard status!! Not very good rewards!

jimmytrix on July 26, 2013:

Nice Hub. I wont be trying cashback research now, that's for sure.

lsaloga on July 09, 2013:

Thanks - I'm glad I read your review - has anyone found any good surveys that pay?

Tom Schumacher from Huntington Beach, CA on June 29, 2013:

Thanks for sharing. I'm always interested in learning new and ingenious ways to earn money. However, this hub clearly highlights valid reasons to stay clear of Cashback Research. Voted up for informative!

has do on June 23, 2013:

some of this survey sites are so annoying

Jordanwalker39 from NC on March 03, 2013:

great hub thanks for the review

Tia on January 27, 2013:

Won't be signing up for sure. I had my doubts and specially with virus alert I am determined not to sign up anyway. Thank you for alerting us.

Nilendu Bhattacharya from Moline, US on January 22, 2013:

Thanks for the honest review. Did you find any other legit site for making money online?

carieg (author) on September 06, 2012:

Thank you for the comment Timothy. I'm glad you read my review before giving Cashback Research your time and efforts.

Timothy L Owens from Tulsa, Oklahoma on August 06, 2012:

Thanks for the review. I was considering signing up, but as a result of reading about your experience and those above, I will look for other opportunities.

carieg (author) on July 25, 2012:

Thanks for the comments!!

MCCreeper on July 19, 2012:

I've encountered this site from a third party company that offered me some money to register and do a survey from this site. The registration's easy, but the surveys they put in are long and irritating.

MrAhmad from Edmonton, Canada on July 18, 2012:

this site is a scam to me

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