I work from home as a Lead CSR and I love my job. I love sharing stories hoping it will help or motivate other people.
Working From Home
I was a Customer Support for a BPO (Business Process Outsourcing) company from 2008 – 2015. It was really hard for me because I had to commute to work at night. Most BPOs here in the Philippines work with US companies, so we have to work at night time, or what we call the "graveyard" shift.
Luckily, I found a platform where I could meet clients who are open to hiring a freelancer and I met a client. From then on, I realised a few pros and cons of working from home.
You can work in your jammies.
Isn't it great to work with your comfortable clothes on? You don't have to worry what to wear everyday since you'll be staying at home. As for me, it saved me from buying new clothes (I still buy clothes, but not as often as before).
You get to travel and work at the same time
Recently, we travelled to Hong Kong and I never had a hard time asking for a vacation leave from my boss. When I was with the BPO company, I have to file leave application 2 weeks ahead of the preferred vacation date and it's 30% chance to get an approval.
Now I can travel and work as long as I have my laptop with me and a stable internet connection. Cool right?
You have more time for your family.
The picture above is my daughter doing her homework beside me. As a mother, it's a great feeling to spend time with her while earning. I don't have to say goodbye to her every night and I don't have to see her cry too.What a relief!
No more lame food from the company's pantry—say hello to homemade meals!
No need to spend money on transportation.
It's great savings, and not travelling to work is better and safer. In my case, since my working hours were at night, I was always worried with my safety. There are cases of robbery, rape and other crimes during those hours and I'm scared to be the victim of one.
Lack of exercise.
Since you'll spend most of your time at home, you might forget to exercise (I'm guilty). I know that the work load and running errands should not be an excuse, but I just want my rest when I have my free time. The best way to handle this is through time management. Manage your work, exercise and other chores to keep everything balanced.
Self-discipline is hard.
There's no boss around nor colleague to check your actions while working so you need discipline to maintain your good working habit and be productive.
You need to shoulder your own expenses needed for work.
When I was with the BPO, I didn't have to buy my headset or any equipment since they will provide it for us. Now, to start working from home you have to provide your own equipment such as laptop, headset, power supply, etc. You also need to have your own stable internet connection and your electric bill might increase since your laptop and AC are turned on while you're working.
You need to take care of your taxes and other benefits on your own.
Under the Philippine Labor Code, there are six benefits employees are entitled to:
- Social Security Systems (SSS) contribution,
- Philhealth or National Health Insurance Program (NHIP) contribution
- Home Development and Mutual Fund (HDMF) or Pag-ibig contribution
- 13th month pay
- service incentive leave and meal and rest periods
As a freelancer, you will need to take care of these on your own. You have to be active in paying these contribution to secure your future like getting a pension when you retire.
It can be boring sometimes.
No colleagues to talk to. Some are lucky to have workmates near them but mostly, you'll have colleagues based in other countries so you won't have a chance to bond with them. Good thing is that you can go to any co-working places in your area to help you to get over boredom.
Those are the pros and cons that I can think of so far. I can't think of any more cons to add because I really enjoy working from home. I guess, pros and cons will depend on how you enjoy life. Freelancing is really great for me but may not be a good option for someone. If you have anything to add, feel free to drop it in the comments section.
This article is accurate and true to the best of the author’s knowledge. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters.
© 2017 Arleen Roja