How to Verify Your PayPal Account Using a GCash Mastercard

Updated on January 30, 2019
writerjj profile image

WriterJJ is an accomplished freelancer at Upwork and spends free time writing informative posts to help other freelancers.

How to verify a PayPal account is a common question asked by many Filipino users. Fortunately, this can easily be accomplished by using GCash and its MasterCard.

This post will also tackle the following items. Be sure not to skip, and be sure you comprehend each topic for a seamless PayPal account verification (here in the Philippines) using GCash

Here is what we will go over in this article:

  1. How important is a PayPal verified status (especially for online freelancers)?
  2. What is GCash?
  3. Why link GCash with PayPal over any other local Philippines bank?
  4. Requirements to register on GCash
  5. How to verify your GCash account online (online KYC) or activate it offline (via Globe store)
  6. Benefits of a verified GCash account
  7. Activiting a GChash MasterCard
  8. Checklist on How to Link PayPal with GCash
  9. Guide to verifying a PayPal account with GCash
  10. How to get the EXPUSE code
  11. How to contact GCash support to get the code
  12. Final Steps

1. How Important Is Verifying a PayPal Account in the Philippines?

Signing up for PayPal is free. Newly created PayPal accounts have "Unverified" status since the identity of the person who created the account is yet to be confirmed. For security reasons, unverified accounts are quite limited and will not be able to use PayPal's full range of functionalities.

For a little bit of history, shortly after PayPal’s IPO, it was acquired by popular online site eBay to become its default payment system. Through the years, it has extended its service to a point that it is one of the most trusted and reliable online payment processors. This is one of the many reasons why numerous legit paying sites and online merchants choose or partners up with PayPal to handle their payment transactions.

Since the company deals with online money exchanges, the need to verify the identity of its members is important for PayPal to maintain the safety of all of its users and merchant partners.

Having a verified PayPal account is quite important for online Filipino users as it is one of the most convenient methods to withdraw online earnings (funds) to physical cash through an ATM using a GCash MasterCard.

2. A Brief Description of GCash

GCash is an innovative virtual wallet originally launched by Globe Telecoms. Being the country’s largest wireless mobile operator, the company did a great job of setting up a mobile wallet linked to its subscribers. Basically, each of Globe’s subscribers is a potential GCash user.

Anyway, just like PayPal, GCash has since expanded its service. It is no longer limited to Globe subscribers, Smart and Sun users may now use GCash as well (Smart and Sun are two other wireless mobile operators in the Philippines)

3. Benefits and Advantages of Using GCash With PayPal Compared to Any Other Local Philippine Bank

At this point, some users might be wondering why use GCash instead of a local bank (like BPI, RCBC, etc…) to link to PayPal. The reasons why are below:

  • Registering to GCash is free, quick, and simple. Unlike going to a bank where there is a long queue, Globe branches are way cooler and have better things to offer while waiting (like gadgets, accessories, etc…)
  • An easy to use downloadable mobile app is freely available in both Android and Apple users. With the GCash app, users can track their transactions, make an online bill payment, and so much more.
  • Once you have a GCash account, you are eligible to get a GCash MasterCard.
  • The GCash MasterCard can be used for cashless shopping, ATM withdrawals, and best of all – to verify your unverified PayPal account.
  • Another great reason why apply for GCash is that they have fast turnaround time when withdrawing your PayPal funds. A PayPal to GCash fund transfer is instant compared to the 2 to 4 days wait time when transferring PayPal money to a local bank.

4. How to Register on GCash

There are two convenient ways to register to a GCash account

  • Via the GCash mobile app
  • Through Globe’s USSD (*143) option

1. With the GCash Mobile App

  • Download for free the GCash App at the Google Play Store (Android devices) or App Store (iPhone units)
  • Register your mobile number. Make sure that the number you will provide is the one that you always use since you will not be able to change it
  • Enter the required details. A general rule of thumb when money is involved is to always register your true / legit details
  • Use a 4-digit Mobile PIN (MPIN) that you are sure to remember since you will be asked for it in most (if not all) GCash transactions

2. Using Globe’s *143# Feature

Please note that as of posting time, this procedure is only applicable to Globe and TM sims.

Simply dial *143# on your mobile device and select GCash from the menu.
Once selected, enter the required information. After supplying the necessary details, you will receive a text message confirming your successful GCash registration.

5. How to Verify Your GCash Account

If you followed the steps above, you would have successfully registered to GCash. However, you need to verify your GCash account to maximize its benefits which include getting a GCash MasterCard that will be used verify your PayPal account.

The process of verifying a GCash account is called KYC (Know Your Customer). This can be done online or offline.

To verify your GCash account online, simply go to the GCash Verification Page, enter the necessary details, and then follow the onscreen instructions.

It is also worth noting that it might be more advisable to do the verification offline for an instant KYC and to also apply for the GCash MasterCard.

To verify your GCash offline, simply go to your nearest or preferred Globe branch with at least two IDs that will match with the details (name and address) that you have input on the account during the registration process.

Tell the Globe personnel or agent that you wish to be KYC’d. Present your IDs, and after the necessary checking of credentials, the staff will take your photo for record purposes. After taking and saving your photo, you will then be informed that you are now KYC’d.

Verified GCash accounts have the label "Verified" in the mobile app
Verified GCash accounts have the label "Verified" in the mobile app

6. Advantages of a Verified GCash Account

Just like PayPal, it is nice to have a verified GCash account to enjoy all of its services. Listed below are some features that will be unlocked once a GCash account is verified:

  • More secure monetary transactions with other verified customers
  • Wallet limit of 100,000 (unverified accounts only have 40,000)
  • Higher ATM withdrawal limit (up to 40K per day)
  • 20,000 load transactions (buying) daily

7. Acquiring a GCash MasterCard and Having it Activated

Assuming that you are still at the Globe store, inform the Globe staff that you also wish to get a GCash MasterCard and you need it activated.

The MasterCard logo signifies that the card can be used at any establishment that accepts MasterCard. Basically, the card can be used on such merchants but without the worry of overspending since the only available funds in the card is the amount loaded on the GCash wallet.

The IDs brought for KYC validation are the same ones to use to apply for the GCash MasterCard. Reminder also please that the MasterCard costs 150 pesos.

Again, remind the staff that you need the MasterCard activated before you leave the Globe store. However, if you have a prior engagement and couldn’t wait for the MasterCard to be activated at the Globe branch, activation can also be done using your mobile device. Below are the steps to do so:

  1. Dial *143# on your Globe or TM mobile phone
  2. Go to the GCash menu and look for this option: “GCash Card” then select “Activate Card”
  3. Key in your GCash MasterCard number (16 digits in front of the card); CVC code (3 digit number at the back of the card); Expiry date; followed by your MPIN to complete the process
  4. Don’t forget to change your MPIN
  5. Load 200 pesos on your GCash Wallet

While waiting for your MasterCard to get activated, you can already fund or deposit 200 pesos to it. Please remember that PayPal will try to deduct or charge a certain amount (usually 100 pesos or its equivalent) on your GCash MasterCard to verify your PayPal account.

PayPal does this to check that the card is valid and working. If PayPal is unable to deduct the amount on the card, the account verification process will likely fail since it will entail that the card is bogus or nonexistent. Don’t worry though as this amount will be returned after successful completion of the verification process.

8. Checklist on How to Link Verified PayPal Accounts With a GCash MasterCard

We are now ready to verify your PayPal account. Here is a requirement checklist and what we have accomplished so far:

  1. Sign up to PayPal – (DONE)
  2. Register to GCash and have your account KYC validated – (DONE)
  3. Cash in 200 pesos to GCash Wallet – (DONE)
  4. Apply and activate GCash MasterCard – (DONE)
  5. Link GCash card to PayPal account
  6. Get Expuse code
  7. Verify PayPal account by supplying Expuse code

If you follow this guide and look again at the list, you’ll notice that you will have finished all the needed prerequisites to link your GCash card with PayPal.

Now that were all set, let’s do steps 5 to 7 and have that PayPal account verified.

9. Step by Step Guide to Verify a PayPal Account Using GCash MasterCard

Make sure that you have your GCash MasterCard while doing the steps below as need to input some details found on the card:

  1. Log in to your PayPal account at the PayPal website
  2. Go to “My Account” and click the “Overview” tab
  3. In this page, you’ll see your Unverified account status as well as the sending and withdrawal limits that go with an unverified account
  4. Click the "get verified" button beside your account status (this button is highlighted for easy noticeability)
  5. A page will then appear wherein you will have to supply your GCash MasterCard details
  6. Make sure to enter the correct information. It is important that your PayPal details will match with your GCash details (especially your full name and address) to avoid any problems
  7. Click continue

You may refer to the photos below when having difficulty locating certain items of these steps.

For Step 4
For Step 4
For Step 5
For Step 5

10. How to Get the EXPUSE Code

After clicking Continue on the last photo above, PayPal will automatically send a 4-digit code called the EXPUSE code – this code is also commonly known as the PayPal Code.

You need to retrieve the EXPUSE code to finalize the verification process. Please refer to the photo below.

11. Acquiring the Expuse Code From GCash Support

Since we did not use a credit card to verify the PayPal account, we don't need to look for the Expuse code on the statement. Instead, you can email GCash support to acquire the PayPal code.

When sending an email, be reminded of the following essential details.

Email address to send an email to:

Subject: GCash Master Card PayPal/EXPUSE Code Request

Email bod /Message:

Hi GCash Team,

Good day!

I'm requesting my 4 digit PayPal Verification Code

GCash/Globe Mobile Phone:

GCash MasterCard Number:

Thank you,

Your name

After sending your email, wait for the response from GCash support. They usually have a canned reply indicating that they received your email. The PayPal code is usually included on the bottom portion of their response.

Things to Remember When You Haven’t Received GCash Support’s Reply

  • Check your SPAM folder as it might have been dumped there by your email system or setting.
  • It has not been 3 days yet. Just to be sure, wait after the third business day to send a follow-up email.

12. Final Step of PayPal’s Verification Process

Once the EXPUSE code is retrieved, we can finalize the PayPal account verification process

  • Log-in to your PayPal account and return to the “get verified” section.
  • A form will appear asking you to input the code.

After supplying the code and clicking on Confirm, your PayPal account status will be changed to Verified. When successful, you should see the congratulatory message below.


Your PayPal account is now verified. Don't forget to explore around and see what features are now available to you.

That's just about it for this tutorial. However, if you are looking for other options to verify your PayPal account besides GCash, you will find the following links extremely useful.

This article is accurate and true to the best of the author’s knowledge. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters.

© 2018 writerjj


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    • writerjj profile imageAUTHOR


      2 months ago

      Hi Liz.

      Have you dialled 2882? There's an option there to talk to a live agent. Some readers also claim that the expuse code can be received via SMS

    • profile image


      3 months ago


      I tried to get my expuse code through that email but i got a response that the email I tryinh to reach is no longer in use. I tried calling their customer service but no option for me to talk to a live rep. Do you know the new email to.reqiest for the code?Thanks

    • writerjj profile imageAUTHOR


      3 months ago

      Hi jose rey q.dabalos.

      Thanks for dropping by. Quite unsure of what you mean. Please expand.


    • profile image

      jose rey q.dabalos 

      3 months ago

      Update my income payment

    • writerjj profile imageAUTHOR


      4 months ago

      Hi Drexin Dela Cruz.

      Do you mean if funds are transferred to your PayPal account by other members? It's been a long time, but when I was a newbie at PayPal, my relatives sent money to my PayPal account and it reflected instantly.

      However, when I sold some stuffs at eBay (also many moons ago), there was a holding period too. And this was although I am already a long-time PayPal user, but I guess since I'm a new eBay seller.

      Hi Mylene R. Yu.

      If I understand correctly, you used the GCash Cash In option to transfer your PayPal funds to GCash. However, was the money reflected on your GCash wallet, but then sent back to PayPal? Or it was unsuccessful at the onset? If it was the former, this is quite strange since the money is already at GCash, and it would take user consent for it to be deducted.

      However, if it was the latter, here's a comprehensive list of GCash errors, problems and their corresponding explanation:

    • profile image

      Mylene R. Yu 

      4 months ago

      Hi! This is to complain about my Paypal account to GCash. One week now I got cash in my cash from my Paypal to GCash but always said by text messaging is Unsuccessful and it was always refunded to PayPal. What will I need to do to make my cash in successful? Pls. guide me. Thank you.

    • profile image

      Drexin Dela Cruz 

      5 months ago

      Hi! I'm new to paypal and have verified my Gcash mastercard on it already. The code was texted to me real time by Gcash and it was successful. However, Will the funds transfered on new accounts on PayPal be on hold for 21 days? How do they send payments for me?, by my email and or link? Thanks!

    • writerjj profile imageAUTHOR


      5 months ago

      Hi Rose -- Interesting question. That's a feature that they should have with the current and since it is real time. However, I haven't tried yet since my account is already verified and my CC's expiry is not yet nearing. But from what I read in FB a few months back, email channel is advised

      Hi Grace -- it is recommended. Plus, GCash can be used to verify PP accounts. Yup, the UI has changed. Reports has it that it is much easier to navigate using a PC to get verified.

      Hi Jef -- does the issue still persists? Seems like an isolated issue. Suggest reading common GCash failed transaction errors by mixjikz (forgot the exact link but it is in the top results when searched in Google)

    • profile image


      5 months ago

      Hello, writerjj!

      Thanks for your helpful article! It's so comprehensive!

      I tried to transfer my fund from PayPal to Gcash, however I got a message that says 'Preapproved payments has been suspended'. I got confused since I didn't do any configurations both in my PayPal and Gcash account. I already sent Gcash an email about this but to no response until now. I really need to transfer it now but can't reach out to 2882s csr.

      Will it be alright if I reconnect my PayPal to my Gcash? I am just afraid to do it since I am not sure if it will work.

      Thank you very much!

    • profile image


      5 months ago

      Hi, I have a question. Do I need to get my PayPal account verified first before I can transfer funds from PayPal to Gcash Wallet? Also, PayPal's UI has changed. I can't find the "Get Verified" link on Overview page. Where can I verify my PP account to be able to withdraw/transfer the fundsThanks in advance for your reply.



    • profile image


      5 months ago

      Hi! For the EXPUSE number, is that something the phone rep from gcash can provide?

    • writerjj profile imageAUTHOR


      5 months ago

      Hi Jackson C. Dawayen

      Almost a week? Have you sent a follow-up email and checked your email's spam folder?

    • profile image

      Jackson C. Dawayen 

      5 months ago

      Just a heads up. Step 11 results to:

      We got your request!

      Your ticket number is #######

      Our GCash Care team is currently reviewing your concern. We will be in touch with you shortly. For additional comments or information about your ticket, kindly reply to this email.

      Thank you for writing to GCash Mainstream,

      GCash Mainstream Customer Care Group

      and they usually give 1 response per day. However you guys get your PayPal number now, I don't know. It's been almost a week and I still haven't gotten that elusive EXPUSE number.

    • writerjj profile imageAUTHOR


      6 months ago

      Hi Yuki. No fee when transferring PayPal to Gcash. Cool right? :)

    • profile image


      8 months ago

      Is there a fund transfer fee for gcash? Does that 7k below rule apply for it as well?


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